Twenty Toes

Episode Transcript
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(00:00):
Sorry, we need to focus.

(00:09):
Focus.
You ready?
ADD.
Get on your Adderall kids.
Let's go.
And with that, welcome back to Tales from the Service Industry.
I'm your host, I'm Bill.
Tonight we have Gwen, Ms. V, and Liz.
Hi team.
Oh hi.
I know, it's kind of been a minute since we've been together because we've had...

(00:31):
Life.
We've had some guests, we've had people that have not been able to be with us because
of schedules.
We're here.
We're back.
And then there's the fatigue and the time of the year because it's summer.
It's just all the things.
It's just everything.
But Bill, you're looking super official like with a notebook open.
I know.
I know.
And it's a costume already.
No, I know, but it's because I wanted to start off with a little bit of news and a decision.

(00:55):
And that is that...
Are you pregnant?
Don't hurt the baby.
Just an appearance.
Oh my God.
With the fact that we're all busy and overwhelmed and so on and so forth, I decided that we're
going to stop the podcast.
April Fools.
For like a month.
Oh my God.
What?
I was like, I don't believe it.

(01:17):
Are we going on summer break?
We're going to need to take a break.
Okay, okay.
I can't do it all.
Fair enough.
There's just too much going on.
There's just a lot of time and it's just too much.
I got it.
I think we take a month break.
Yeah, fair.
We kind of take a deep breath, recoup, family time, whatever, and just get through the summer.
And for our listeners, it's truly only missing one episode.

(01:38):
Two.
At this rate.
Yeah.
At our current rate.
Yeah, at our current rate.
Yeah, it's been a little tough to keep the schedule.
So anyway, we're going to take a summer hiatus.
Okay, okay.
You guys can brush up on some of our old episodes in the meantime.
Oh, what are your favorites?
Let's get into that.
Hmm.

(01:58):
Okay.
If I may.
Yeah.
I've always had an affinity for the number may surprise you.
Yeah.
100%.
However, editing the last episode that was published, which is the full biscuit, I was
laughing so hard.
Every pass through it, prep in that episode to go out.
It was funny.
I loved it.

(02:19):
Well, in listening back to it, and we're obviously here in the recording, but listening
back to it, I was crying.
And I think we were each texting each other as we were listening to it, like, this is
so good.
This is pure golds.
It was funny.
So even us listening back to it, even though we were there, it was still funny.

(02:40):
Yes.
Yeah.
So y'all will have plenty to listen back on and catch up on some old favorites.
Yeah.
We're going to take a little break.
I think the number will surprise you and we'll just add in full biscuit.
I'm going to switch my answer to full biscuit at this point.
Wow.
Yeah.
Okay, Ms. B, give me a fave.
I still, one of my favorite episodes is one with Mike where we talked about the blow
up doll blowing away in the wind.
Oh, yep.

(03:00):
I laughed so hard during that episode, I paid myself.
Fold disclosure.
So that one's still, I listened to it and still like my stomach hurts from laughing.
Okay, Gwen, you have some throwbacks.
You just give a little inkling of like super throwback episode and it is very impressive.

(03:21):
You have a good memory.
Yeah.
Mine is not that great.
I don't think I do at all.
Just the things that are important to me.
My two favorites, defiled penguins.
That was a good time.
I love that one.
And then the, I cannot remember the name of it, but I've listened to it.
I kid you not, like four times where it's the lost and found at the funeral.

(03:42):
Yeah.
I think that's not my episode.
Like my favorite.
Which one is that one?
Okay.
Can you deliver it to the funeral?
Deliver it to the funeral.
I think it's all in the same episode.
Is it?
No defiled is different, isn't it?
No, no, no, mine one.
Oh, oh, oh.
Yeah, yeah, yeah, yeah.
Yeah.
No, that one hands down is like my number one that I recommend to everybody.
Oh, so big.
And defiled penguins.
Yep.
Those are my two.
Good times.

(04:03):
I got to say, mine is Lifes bookmarks.
Oh, I do like that one too.
I thought you would say that one.
I was thinking of the one I laughed the hardest and I'm remembering back to when I literally
couldn't breathe and might have peed a little.
I think I was just so blown away by Chelsea.
And that was just a really cool episode where we first learned a lot.
Right.
Right.
Versus B being blown away by the blow up doll.
Yeah.

(04:23):
Yeah.
Just visualizing that open mouth.
What was the episode title with the boat puns?
You like big boats and you cannot.
I mean, that one was just funny too.
I like, I don't know, full biscuit is currently my absolute favorite.
I think I'll have to have to re listen to it.
I'm going to have to listen to that one as well.
I'm going to laugh that hard with you guys in forever.

(04:45):
And editing it, I have to go through several passes and literally every single time I was
laughing just as hard.
It's just ridiculous.
Just ridiculous.
I think I earned my title of resident deviant in that episode.
Yeah.
But okay.
Yeah.
The thing that I think was the funniest about that episode and I don't think you guys picked
up on it were all the things that Graham was saying kind of under his breath that.

(05:10):
So there was one I had to like rewind and like turn my volume all the way up to here.
I was distracted.
The fish got bigger.
What?
Yeah, they're growing.
They're bigger.
I was, I was redirecting her ADHD back to the, even been here in a month.
Back to the stage.
Sorry.
The Adderall's wearing off into the day.
Let's bring it back.

(05:31):
Bring it back.
Thanks for calling me out.
I mean, just run it back to why we're here.
The podcast.
He just nose dived.
Oh, that was fun.
If I smoked, I definitely would just sit here and look at the fish like all day.
But you don't smoke and you would sit here and look at the fish.
You already do.
So are you.

(05:51):
Okay, fair.
Totally fair.
You just got lost in the tank.
No, then she would start playing with the, with the toys.
But no, he was, he kept slipping just little under the breath comments between like your
comments.
I don't think that when we were recording, you guys picked up on most of that.
No, I don't think so.

(06:11):
Love that.
So for our listeners, we will miss you, but those are just a couple episodes you can either
listen to for the first time or listen to again.
Cause even if you listen back after a while, it's still hilarious.
Wait, before we get into further business, we have a shout out that we need to recognize.
That's right.
So we have said it on the pod many times before that we have a very dedicated listener in

(06:35):
the Midwest.
Okay.
And that this person like listens to every single episode he reached out to us.
Oh, shout out to Brian.
Thank you so much for listening to every episode and supporting us.
We appreciate that.
Thank you, Brian.
And thank you for writing in.
Yeah, absolutely.
Okay, Bill, if I may, I'm going to add something to our agenda for the evening.

(06:57):
What's that?
Ms. B has a box in front of her.
Oh, I was staring at this.
I started to spin it actually.
But I was perusing a website, not a dirty website.
Sorry to get your hopes up.
Oh, I'm out.
Not a bookstore website either.
I take it.
But I saw this and immediately thought of you and thought it'd be funny for you to open
it on the pod.

(07:18):
Okay, I'm excited.
Can I open it?
Yeah.
What are guests?
Sorry guys, I'm not opening this well.
Oh my God, guys.
Okay.
It's a candle that says smells like she's listening to Taylor Swift again.
This is now my new favorite.
And that's just referring to Taylor in the lobby and then where is Tiny Tate?

(07:40):
I was going to say, Tiny Tate is still alive.
She's still there.
Is she still in your office?
No, Tiny Tate is on the desk, the front desk.
Still on the front desk.
Tate to the back of like the membership sign.
So guests see it.
Oh, she smells good.
Oh, that's what I said.
Oh my God.
We just gendered a candle.
Did you ask them first?

(08:03):
Smell that would I got it, but did you ask them their pronouns first?
Yeah.
How do you identify?
Well, the candle does that smells like she's listening to Taylor Swift again.
You are the she.
You are the she too.
Say, candle and I are alike.
But did you read the rest of it?
It's like also kitschy.
You have to read it.
Oh my God.
You're confused with fandom and Swifties music and every flame.

(08:28):
It's a little nauseating, but she loves it.
You did this.
You did this.
I know.
Good job.
Oh my God.
This is my new favorite candle.
It might just be decor.
No, I can't burn that.
That's what I'm saying.
Yeah.
No, yes, no, yes.
Who's the first?
Exactly.
But if you happen to burn it, I can refill it.

(08:56):
Yeah.
Okay.
Bill can you fill it?
They do candles and shit.
Yeah.
I started making my own candle.
Bill promised he was going to make me a sandal.
Oh, sandal.
Make me a sandal.
They promised he was going to make me a candle, but that hasn't happened yet.
My ADHD hobby cycle will come back to that soon.
I saw it.
So valid.
I'm like one hobby at a time for Bill.

(09:20):
Do you have an idea for what your next hobby is going to be?
Yes.
Can you share with us?
No, not going to share it.
Come on.
No.
No.
Remember before that you were making the sets?
Like little houses and shit?
Oh, that was just for Halloween.
That was Halloween.
That's still a hobby.
No, I think that was for the kids.
I don't think that was like four bill, two bill.

(09:43):
No.
Not at all.
Not at all.
Did they like the machine with the laser?
The laser.
That counted, right?
Yeah.
Oh, for sure that counted.
Yeah.
You got on the laser and shit.
Will this new hobby require you to buy a new equipment?
Yeah.
A new piece of equipment.
Possibly.
21 questions?
Where would it be?
Oh, let's figure out Bill's new hobby.

(10:04):
How fun would it be if he didn't?
That's precisely what I'm doing, Gwen.
It's going to be a couple months.
Can it use the laser engraver?
No.
So new machine.
New machine that you don't currently own?
Possibly.
Possibly.
Possibly.
Is this in the hundreds or the thousands?
Bill's an expensive boy.

(10:25):
Yeah.
It would be in the hundreds.
Okay.
Okay.
Okay.
Higher or low?
Mid.
Five?
Yeah, right around the corner.
Depends on his 80HE pocket.
Six.
Yes.
Okay.
Fair.
Okay.
So, base model could be 500, but Bill doesn't get the base model.
No, no, no, no, no.

(10:45):
He gets the good shit.
No, no, no, no.
So, base models of what I'm thinking of is going to be like two.
Oh, I see.
So, I'll be in like the four, five bills.
I was stoked, right?
Yeah, yeah.
Okay, but like what kind of median are we going to be using with this new tool?
Is it like, what?
Is it soft?
Is it like, what is it?
Like paper clay?
Yeah.

(11:06):
Oh my God, are you doing pottery?
No.
Oh.
I've never done, well, okay.
I know you're going to stop me, but I haven't done pottery.
We come one day and he's just in his garage, like with his pottery wheel.
Oh, like ghost status.
You never get it.
I've thought about taking a pottery class though.
I'd like to take a class.

(11:26):
I've never taken one.
Groupon.
Yeah.
That needs to be our outing.
Yes.
We keep talking about outings.
I know.
We need an expiry, appreciation knife.
Yes.
And I appreciate you all so much.
You get to pay for yourselves.
Oh, no, for sure.
Down.
It's a business expense.
There you go.
We've been over this.
We have no line.
It's a charity donation.

(11:47):
Yes.
Who pays for it?
No one.
It's a write off.
That's not how it works.
Okay.
It sounds like it works.
Okay.
Are we girl-mathing?
No.
Somebody out there in the audience.
Where's the gomma?
What I'm talking about?
Sorry, Liz.
That's a Schitt's Creek reference.
Oh.
Yeah.
Guys.
Somebody out there.
It's a write off.

(12:11):
Nobody pays for it.
Because you just write it off.
Yeah.
But who pays for it?
The government?
I don't know.
The write off people?
Nothing.
Nothing?
Nothing?
You actually quoted that.
I know.
God.
I think I've seen one episode.
Give me the season episode number.
If I know.
Not a fan.
Not a true fan.
I don't remember numbers of anything.

(12:32):
Effer.
There's no comma.
Not even when there's a comma.
We know each other way too well at this point.
I'm reading your mind.
Alright.
It was a short story.
Maybe that's my next career.
Reading my mind?
I can be a tarot card.
No, I'll read tarot on TikTok.

(12:53):
That's a thing.
I'm going to be a tarot card reader on TikTok, guys.
Private readings available.
Private readings available.
Or you could just sell your feet.
Totally good.
I've been wanting to get into that.
I'm going to do that if you start that.
Let's partner up.
Yes.
I'll be the photographer.
I have an upcoming collab with Gwen.
Gwen's lately.
Why are my feet so funny?

(13:14):
Her feet are using your name.
No, they're not your feet.
They're her celebrity guests.
I didn't understand a word of that.
I did.
I was just a celebrity guest.
Of both of our feet.
Together.
That way we can charge more.
Because they're getting four feet and not two feet.
Oh my God.
That's amazing.
20 feet.
20 feet.
I'm going to be a tarot card reader.
That's amazing.
20 toes.
In one photo.

(13:35):
This episode's going to swap the brails.
Okay.
If any of our listeners have like good side gigs that they do for money, let us know.
What's your hustle?
What's your side hustle?
I'm really interested in the side hustle.
All right.
Well, there you go.
If you've got an interesting side hustle, Liz wants to know.

(13:57):
I do.
OG3 at TFTS.com.
Let's go.
That is OG3 at TFTS.com.
Please tag us.
Not feet pics, but.
For the resident DVN.
Care of resident DVN.

(14:20):
AKA Liz.
Oh, goodness gracious.
That was fun, guys.
All right.
Now that we've got that out of our systems, where do we start?
I'm sorry.
Another little point.
That whole thing started with a candle.
See?
With a Taylor Swift candle.
And this is why we're taking a pause.
I think we're already delusional and we're halfway through June.

(14:41):
It wasn't today.
It's been a long year.
Birthday of summer.
Tomorrow.
No, today was the summer solstice.
I woke up at like five in the morning and it was crazy bright.
And I was like, I'm late to work.
I thought, okay, that makes sense then.
Yeah.
I super annoying.
Did you notice that?
You don't have fear of the two, like the two of us are always scared about being late.
We oversleep.
I mean, we also have children.

(15:02):
We're not morning people.
No.
But you have children to wake you up.
No.
When you sleep as good as me, she keeps herself busy.
Really?
Yes.
My kid actually got herself ready today for camp and woke me up.
Like did her hair, did her teeth was in her camp uniform and was like, mom, are we going
to go?
And I'm like, oh, okay.

(15:23):
Hey, you're a great mom.
She can do that all by herself.
Yep.
Thank you.
You are a great mom.
I appreciate that.
You're raising an independent child.
Yep.
Kudos to you.
I know.
Wait, we need to get back to the pod.
Any hoosie.
That is OG the number three.
At TOTSI.com.
All right.
What do you have for us?

(15:45):
Make me open my notebook.
Do you want to start off with a story or should we start off with a game?
Game.
Yeah.
Guess that.
Rating.
Yeah.
We're laughing.
I know.
Rating.
All right.
We'll start off with that.
Now, again, the rules of this game are none.

(16:08):
There are no rules.
Try to guess it.
Rule number one.
The origin of this game is how people will write a review and give a rating that is absolutely
disconnected.
Just doesn't make sense.
So this one is from last week.
We had a guest that left us a review saying staff is very nice, decent breakfast, comfortable

(16:30):
bed.
It's a good value.
Okay.
On a 10 scale.
Let us take a moment to guess that rating.
I think you deserved a 10.
Okay.
I'm going with a barely failing.
Well, the guest doesn't know that's failing.
Right.
And because they said good value, they didn't say great.
So my guess is eight.
Was it the word decent in there?
It was.
It was a decent breakfast.
Is it just a standard continental breakfast?

(16:53):
No, there's still hot breakfast.
I'm my money's out of where.
The breakfast room.
His kitchen.
Ouch.
Look, where do you put a kitchen?
My turn.
Yes.
Six out of 10.
Yeah.
Or is it a six out of five?
I'm like, what?
So staff very nice, decent breakfast, comfortable bed.

(17:14):
It's a good value.
You said 10.
I said a 10.
Yeah.
They gave us a three out of 10.
Whoa.
That was my first time.
That's crazy.
Yeah.
Three out of 10.
Three.
Was there a follow up?
Like, did you talk to the member?
Oh, I email them all and I get nothing back.
They never respond.
But like decent and good does not constitute a three.

(17:35):
Yeah, I thought eight.
It could constitute a six, two and eight, I think.
See six to me is failing.
Well, it is in your eyes.
Well, it is.
No, a six out of 10.
That's a failing.
I mean, no, a D is passing.
It's not.
You can't pass a class with a D.
Yeah.
59 is an F.
They won't move you to the next one.
D's get degrees.
Oh my God.
No, it sees.
No.

(17:56):
I'll pass myself.
Depends on what city.
But if the class isn't like a mandatory, a D could be passing.
Oh, because I was like, I've gotten these.
They made me retake that class.
So, well, if it was like math.
You, Kim.
Sorry.
I was trying to make a math joke.
Sorry.
That's why she got a D.
Two and two wasn't adding up.
Oh, math ain't math thing.

(18:18):
Oh, I may have read this one in a previous episode.
I don't remember.
It was here on the table.
Brian will call us out.
Shout out to Brian.
Brian will.
Quality control in Wichita.
Yep.
So this one, again, on a 10 scale, guest says, I was greeted with a very warm welcome.
The room was clean.
I needed extra towels and they brought them right away.
Hotels in a great location with lots of restaurant choices nearby.

(18:41):
Breakfast was served every morning and I enjoyed my two nights day.
Nine out of 10.
I'm going to stick with my 10.
That should be a 10 out of 10.
Yeah.
Feels like a nine.
And each and every one of you would be wrong because they gave us a six out of 10 for a
failing survey.
That's crazy.
Welcome to the world of the services.
Oh, wait.
Where's my phone?
So this one, we can play, guess that reading, but I'm more just saying it because it's funny

(19:04):
and it made me laugh.
Where the hell is my phone?
How did I lose my phone?
Is this your phone?
Do I want to call it?
Wow.
This is a great ADD moment.
It was in my hand.
No, it wasn't.
I didn't see you sitting with it.
Oh, it's in my boot.
You're kidding.
I put it in my boot.
I put it in my boot.
It just took my call for you to realize it was in your shoe.

(19:28):
She's looking around.
She got it for a chair.
I swear I had it.
I always have it on me.
That's funny.
You know, Liz, your suggestions of going to full biscuit strip clubs is why you're here.
Ms. B, not realizing that her phone is here.
Her phone is in her boot is why she's here.
I'm happy with that.

(19:49):
Does that work for you?
I think it does.
I have not asked my family what they think of the episode yet.
She really loved it.
A lot of times when I go to my hometown to visit my family, we wait to listen to the podcast
together in the car, going somewhere.
Were you like, that's not this time.
It's gotten like a tiny uncomfy at some times, but I'm kind of glad like it's summer and

(20:14):
I'm not visiting them as frequent.
So they'll listen to it.
You were just there without me.
I was there two weeks ago, two weeks ago.
Literally.
Is that why we didn't record one night?
Someone else bailed first.
And then I was like, also I'm not here.
Yes.
And then the following week she's like, oh yeah, I'm not here either.
I went to Vegas.

(20:36):
I went to a random one vacation.
It's called ADD.
Okay.
I'm like, oh, there's a cheap rate.
I'm off Vegas, baby.
With my child.
Yeah.
We went through the pool.
I didn't like do adult.
We sat by the pool and you left your husband at home.
Yeah.
So I assumed I think there was a man in one of your photos you posted on Instagram, like

(20:58):
in the background.
And I just, like a blurry, I couldn't tell who was holding a cocktail on the pool.
I just assumed that was your husband.
That's so funny.
No, he was not there.
And I was like, wait, that's so sweet.
They took time off together.
They made their schedules like go to Vegas together with their daughter.
No.
He was just at home playing video games for two days.

(21:19):
He was working.
He doesn't get weekdays off and playing video games.
What did he eat for dinner?
Wings.
Ordered in or made them?
Ordered in.
He kept me updated.
He was very excited.
He got a man weekend even though he was working.
Good friend.
That's fun.
That's awesome.
Sometimes that's all we need.
Sometimes that's all we get.
All right.

(21:40):
We should probably move on.
My emails aren't downloading for some reason.
All right.
Well, let it run.
See if you can pull it up.
For me, I don't know.
It's been like stupid busy, but not a lot of like fun stuff.
A lot of it's just kind of dumb stuff like fraud.
And it's specifically employee fraud.
So employees broadening your hotel or fraud because of employee, like abuse, define.

(22:05):
It's abuse of the employee discount.
Yeah.
Okay.
So we've been getting a lot of employee reservation forms that come in.
And I talked about this before.
It's one of those things where it's a valid form, but it's fraudulent form.
So yeah, we've been seeing an influx of that too.
Legitimately issued, but they're not actually the employee who they say they are, what the

(22:26):
relationship is or even know the person.
There's a falsification somewhere within the form.
We've been getting a lot of just like fake forms.
Like they come in and you look up the number and it ties to a completely different person.
And it's like, good job.
Oh, no, no.
So, sorry.
I'm lucky and that my employees, I don't know if I'm lucky.
They love catching.
They're just like me.

(22:47):
They love catching people in the wrong.
Like they live to catch someone in a lie.
You're training little miss bees.
So they literally, they won't even check you in before they run that form.
And if they think it's fake, they get so excited to like be like, yes.
Love.
And how do they handle the interaction?

(23:08):
They live for it.
Well, first they come get one of their managers and then they're like, guess what I'm about to do?
Look, look, you want to see, you want to see it's fake, right?
And then we go.
And miss B is like, let's go.
Yeah.
Well, most of the time it's PMs.
Cause I see all the emails in the morning.
Cause you know, they're coming in late at night.
I think they're going to like sneak by.
But yeah, sorry to steal your thunderbill, but yeah, we would get those two.

(23:31):
Probably not as much as you though.
It's been a lot lately.
Cause you're in that resort area.
No, I mean, not really.
But we've just had a massive influx.
I've had like four this week.
Oh, damn.
And I want to say we had three last week.
Oh.
And it's just fun kicking them out.
Oh, it is so much fun.
But they're abusive.
And like, okay.
So the one.
They're abusive.
How are they abusive verbally?

(23:53):
Oh, interesting.
Like that is workplace violence.
No, they're just being dicks.
But it's funny cause you know, the form, I just went through a training.
It's a type of workplace violence.
Oh God.
I wouldn't call it violence.
Words are not sticks and stones.
Liz.
I would say that it contributes to a toxic work environment.
There you go.

(24:14):
That's what I was going to say.
Thank you.
Hostile work environment.
I wouldn't say it's workplace violence.
Oh God.
That's true.
They should have.
I'm going to bring up my PowerPoint.
Oh God.
Oh God.
Safety police.
Continue.
Shit.
I hate deals, Neil.
No, like, okay.
So, well, shoot, I was going to talk about one last week.

(24:35):
Let's just talk about one yesterday.
I had a fun one that checked in yesterday.
And I cannot remember the name.
I'm sorry.
I wouldn't do it justice.
But the name on the account was.
McLovin.
You know what?
It could have been.
It might as well.
Yeah.
Sorry, I'll try and explain this like following the bouncing ball.
So when you get the forms, there's a name on there that the form was issued to and there

(25:00):
was a name on there that was the associate that.
Right.
Yes.
So culturally, these two names are very, very different.
Oh my God.
And they're like brother, sister, mom and dad or something.
Son.
So this guy that's checking in, my team estimates him late 30s to mid 40s.
He's listed on the form as this person's son.

(25:22):
But ethnically.
That person is still working?
Well, yeah, but ethnically, very different names.
Okay.
During the check in process, the guy that's checking in doesn't want to give up the actual
form and the front desk agent says, I cannot check you in unless I have that form.
Right.
I cannot give it back to you.
Unless you want the.
Mind to have.
Unless you want the regular rate.
Pretty much.

(25:43):
So the guy reluctantly gives up the form and makes a comment about how he's doing it.
And makes a comment about how he has multiple additional hotel nights stays elsewhere because
he's traveling on business, which you just violated the form.
Correct.
And then when my front desk agent challenges him on it, he kind of back tracks and won't
say it again.
So clearly he.
Which traveling on business is against the form.

(26:05):
Yes.
You just need to travel for leisure.
Correct.
So there were some other things that happened that just kind of made everything smell off.
So I emailed the GM.
The response came back saying that the person that's listed is a valid employee and I asked
them who this person is and they said, they have no idea, which I kind of have a problem

(26:25):
with because you kind of have to like log into the system.
Yeah.
Plug that name.
No, they're full of it.
They're selling their form.
Yeah.
Last week I had another one.
Same exact thing out of Georgia and talk to the GM and the GM that was listed as the
contact is not the GM.
It's a new GM because the previous GM was let go in part for not squelching employee fraud

(26:50):
forms at our own property.
Oh my God.
Yeah.
Wow.
So yet another fraudulent form and the new GM flat out said, oh, this person's selling
their form.
They're going to get fired.
It's like, well, look, that is up to you.
That's your decision.
I'm just trying to make sure that we're not being taken advantage of.
Damn.
I don't know if this should make actual a pod, but how are they selling their form?

(27:13):
Okay.
This will make it in because I'm super curious on how they're doing it.
Social media.
I see a hand up in the back.
Yeah.
Gwen.
I'm just getting posted on Craigslist.
It's all social media.
Yeah.
That's what I would figure.
I'm a really big troll on social media.
Damn.
All the different.
Who wants a form?
Yeah.

(27:34):
More times than not, somebody will post and say, I used to be an employee or the rates
are really hard and I just needed a discount.
Can anybody offer me their form and then more times, there's so many comments underneath
that it's like, yeah, I'll sell it to you for 200 for this or 100 for that.
What?
Uh-huh.
Whoa.
The going rates about 250 for a form.

(27:55):
250.
Jesus.
Okay.
250 plus like whatever you're paying for your stay.
And plus how much it's going to cost when you lose your job because they screw you over.
They're a stranger.
But like for the individual buying the form, is that really worth it?
Yeah.
It depends on how much you travel.
Think of your rate and how much you save just once and then think about that form last

(28:17):
like what, 60 days?
60 now.
Yeah.
So it lasts 60 days and then also the receiver, they buy it from somebody and then modify
it and sell it.
And then resell.
Yeah.
Oh.
So when you- So you're buying a form for 250 but then you're selling that form however
many times.
Wow.
That's so sad.
Yeah.
Wait, wait, wait, wait, wait, wait, wait.

(28:38):
Can we play a game?
Sure.
Okay, wait, wait, wait, it's looking for my phone.
It's in your pocket.
Yeah, it was.
Oh, not in your shoe?
Nope, not my shoe.
It's in my boot.
Okay.
So this is going to shake out kind of like a guess that rating.
So if I was to ask you, what a reasonable number of people that you have set up in your
system to receive forms?

(29:00):
What a reasonable number of people would be.
I'm going to go through each of these categories and I want you to tell me what you think a
reasonable number would be.
I was about to say, I'm like, I think I have four or five people total but there are a
lot of categories.
I'm saying total that's how many I have.
So brothers or sisters in-laws, what number do you think would be a reasonable number
to have in there?
Two or three?
I think four max.

(29:21):
Four max.
What about parents?
Well, two.
Well, you can- Four in-laws.
Or step four.
Or step four.
Okay, so four and four.
All right.
Children and or step children.
Three.
Maybe two.
Small families.
Yeah.
I like that.
Spouse or domestic partner?
One.
Well, this day and age.
It's 2024.

(29:41):
Let's not change.
You know, I'm still going with one.
Okay.
On average, I think you're at one.
Well, I would say over the length of somebody's career, they could have different domestic
partners or, you know-
I think it lasts a long-term.
But then you remove your ex.
Oh.
But okay, this is people you have ever issued forms to?
Yes.
Correct.

(30:02):
Okay, so two, I think.
All right.
And your uncles?
You could get like eight.
Okay.
I'm going to say like 10.
Yeah.
Eight to 10.
Oh, that's big.
Okay.
I wouldn't give my aunt or uncle a warm.
I would either.
That too, right?
Okay, I think one aunt.
Okay.
Yeah, yeah.
You're cool aunt.
My cool aunt.

(30:22):
Cousins?
I wouldn't give them forms either.
Okay.
Grandparents.
Two.
Two.
All right.
So we've had a lot of fours, twos.
I would say 12 to 15.
In totality.
In totality.
Okay.
So let's go down the list again.
Brother, sister, and his law is recap real quick.
I don't remember.
Four.
Four.
No, this one 14.

(30:43):
Parent, parent, and law or step parent?
I think we said two.
Two.
Yeah.
Maybe four.
Four.
Four.
Four.
Four.
Four.
My God.
Children or step children?
I think I said three.
Uh-huh.
Ten.
I'm so sorry to that person.
Spouse?
I was just kidding.
Drop it out.

(31:04):
Spouse or domestic partner?
We said one to two.
Oh, this is going to be good.
Four.
Not as bad.
Yeah.
Okay.
Not as bad.
Anson uncles.
I think we said seven.
Oh, no.
I'm going to go with like 15.
42.
Whoa!
Cousins.
I'm scared.
I mean, I'm saying uncles are in the 40s.
Cousins have got to be in the 60s.
No, 23.

(31:25):
Oh.
Still aggressive.
Grandparents.
Two.
That's 61 people listed on an account.
That you're willing to risk your job for.
No.
That's resell mama.
All right, so B.
Yes.
It's been a while since you've been with us.
I know, I'm sorry guys.
Physically here.
It has been a hell of a couple weeks, month.

(31:47):
How long's it been?
I don't even know.
It's been like a month since you've been here.
The last time you were on the pod was on the phone.
Oh my God.
Yeah.
Was that really the last time?
Yeah.
Dang.
That's crazy.
Because you forgot about us.
Oh no.
OK, one week.
One week.
That was the day you forgot about us.
And so you called him.
No, and then Vegas.

(32:09):
Well, that was kind of a.
That was kind of a.
You were out of state.
You were out of state.
There is a difference.
You were literally like 30 minutes away.
She didn't think of us once when she was like, eh, screw it.
I'm going to Vegas.
She doesn't even know what date is half the time.
I don't.
My schedule has been so insane.
No, she was just like, ah.
Two days in a row off of work.

(32:29):
Literally.
What can I do?
Literally.
Dip.
It's been a hell of a time because we just got off
of AnimeCon, which, you know, is our biggest convention
of the year.
So it's that big convention.
But then also we host a lot of the events and the parties
at our hotel.
And I got put on PM, M-O-D for both major nights,

(32:51):
which meant I got to be all up in the activity.
How did you get to draw a short straw twice?
Because strongest player.
Literally.
She's like, I want my strongest people in the evening.
So like director of food and beverage was there.
Director of engineering was there.
And I was there because we had to like.
Why do people rely on director of food and beverage?
What do they do?
Our director of food and beverage also runs banquets.

(33:13):
We don't have a banquets manager.
She is the banquets department as well.
So she's making sure all the setups,
she's running alcohol to the bars.
She does everything.
No, that's awful.
I don't think she left till like 4 or 5 in the morning
that night.
Oh, no.
Like when I left at around 2 AM, she was still there
and she was breaking down bars.
No, that's not cool.
Yeah, no.

(33:33):
It was crazy.
That sounds like a staffing model our old boss had.
Oh yeah.
Our hotel doesn't even have an AGM.
They don't have director of ops.
It's literally like we are bare bonesy staff wise.
It's pretty crazy.
Especially for like manager positions.
So your company looked at the company that we worked for
and was like, we could run later.
Sounds great.
Basically.
Yeah.
Jesus.
But shouldn't that manager delegate?

(33:56):
Was there anything they could delegate?
You have to have employees to delegate too.
They're all running shit.
No, she's helping them.
She's their support.
There's bartenders in the bar.
She's helping them get alcohol.
She's helping tear things down.
None of her staff just dipped.
She was working with all of them.
And you know.
Well, kudos to that individual then.
And I try to go up and help.
But I don't know where any of the alcohol is.

(34:17):
I don't know where anything is.
But what do you want me to do?
Stay out of my way.
But anyways, it's so crazy, crazy two nights.
But with one night being the biggest.
So the first night is more just everyone kind of getting in.
Everyone like they didn't have any huge parties.
It was more just all the welcoming, all the.
Called the ramp up.
Yeah, ramp up.
Just the arrival.

(34:37):
And then our having their individual parties
in their rooms that night.
Yeah, probably.
But there's no like really big events going on.
Visiting their old friends they haven't seen
since the last animecon.
Yeah, probably.
So then Saturday is the night.
And last year we did not host the after party.
This year we hosted the after party.
And everyone in all the meetings leading up to this.
And I freaking knew.

(34:58):
They're like, oh, it's not going to be that bad.
They're nerds.
Nerds don't drink.
Oh, I know the words.
They just do drugs instead.
They kept saying it like that.
And all like the meetings and the pre-con.
They're like, oh, it's not going to be nerds.
I'm drinking.
And we're like, I'm like, I'm ready, mother.
So I'm going to be underage drinking.
Ready.
So how it worked is doors opened at nine,

(35:19):
but they didn't let anyone in for the after party
till nine on the dot.
So there was a line that went out our front door
around the corner and around the entire hotel.
Like good square footage.
So at the last minute.
The entire city block, literally.
So at the last minute, and I mean the day before,

(35:41):
they decide, and by they, sales or whoever,
decide, you know what, we should be wristbanding people
for alcohol because it's an 18 and up party.
And we're like, that's a good idea.
And they're like, where do we buy wristbands?
And I happened to have wristbands left over from last year
because we were going to, we were going to wristband people
to go into the pools, but then it fell through.
So I was like, I got a bunch.

(36:02):
So I had wristbands.
Then that day they're like, well, who's going to be
on wristband duty?
And they call me the bunny cop from Zootopia.
That's so accurate.
So they call me the bunny cop from Zootopia.
They're like, that's Miss B's job.
And I'm like, let's go.
I've never really looked at IDs before.

(36:22):
I won't even solicit her.
You've never looked at IDs before?
But like the 21 thing, you know, like I'll look at your name.
She's just verifying name.
Where birth dates are, by the way,
because that's a whole thing.
And so I'm like, let's go.
I'm like, how do you check an ID?
You look at the face and the name.
That's it?
Yeah.
No.
You're looking at all that?

(36:42):
I'm not car checking for people for alcohol.
Like I don't do that.
Okay.
No, cause I'm probably selling alcohol.
I'm not selling alcohol, like ever.
So I get put in charge.
I get ball and told to be the ID checker.
So I'm like, okay, how are we going to do this?
There was no game plan.
They're like, well, why don't you hit the line outside?
Hit the line.
Cause people started lining up at like 730.
Yeah, just hit the line outside.

(37:03):
So I take a plastic bag filled with all my wristbands.
And then I take, you know, my phone
and I take my pink megaphone.
Yes, I have a pink megaphone.
That's what you need to put tiny Tay-Tay on.
Put her on the megaphone.
So I start hitting the line.
What?
Have you bedazzled it yet?
No, I haven't.

(37:23):
I know I'm trying to keep her pure.
I've just kept her like as is.
No, I'm in the megaphone.
Cause I use it for work.
Yeah, I know.
Who allowed her to have a megaphone?
Oh, my sales team bought it for me.
This was last anime con.
An ownership probably questioned the expense on the GL.
Oh, no, no, no.
They named it when they were doing the GL.
Security, something, something.
Security amplification, amplification.

(37:45):
Amplification device.
Words instead of pink megaphone.
For Miss B.
Yes.
So okay.
Officer hops.
Yes, officer hops.
So I start hitting the line and it is so long.
And there's so many.
And plus you start to get a little in
and I'm dealing with mostly guys.
And some guys are challenging me.
I was like, you know, I think I should probably get a buddy.
You know, this is, I'm like off property.

(38:07):
And I'm like arguing with dudes that they're not 21.
I was like, you know, I probably should have a buddy.
Did you call your chief engineer?
No, he was so busy.
He was holding it down.
So I went and got another female desk.
And her and I, cause she's tough too.
Like we're, we're both bunny cops for sure.
But we tagged him and so we're doing it together.
I'm checking IDs.
And if it was a California one, golden.

(38:28):
I know how to read those.
I know where the birthday is.
Any other state will take her two to three minutes
to be like literally.
And then like looking for the birthday.
And then, oh, she has to Google it.
But you want to know the best part of all this.
Where is this state's birthday on ID?
Literally, but no, one of the best part of all this was me.
You guys know how great I am at math.

(38:48):
Oh God.
You had to, you had to calculate.
I had to Google and math.
I'm like, okay, what age is 21?
And then he gives you the date.
And then I'll be like, okay, I forget what year it was.
It was like 2003.
Something like that.
And then like someone would come up and it'd be 204.
And I'd be like, and then my coworker would be like,
yeah, anyone's newer.
And I'm like, okay, that one's,

(39:09):
no, no, no, that's not good.
Just like.
Good.
Category is bad.
Write it on your arm and big numbers.
Anything but four.
Well, whenever you go to like the liquor store or something.
It's posted.
It's posted.
Or they have like the, the ones that will like roll
the date for you.
So like today would be like anyone after like June 20th, 2003.

(39:31):
Yeah.
So I was on the struggle bus.
Crazy.
It is crazy.
2000s.
You're 21.
You're that's.
So I'm on the struggle bus.
I'm checking all these IDs, doing math in my head.
I'm like, are you old enough?
And after you've seen so many IDs,
your brain starts to just melt too.
So many numbers.
And I'm like, there's a 19 in it.
Okay, we're good.
So you were giving minors wristbands?
No.

(39:52):
I was very cautious.
Whenever we were in the 2000s,
the numbers were close.
And I like doubled down.
And I'm like, you had to pause.
I did.
And I took longer.
Just to make sure.
And then I would do it up.
Be like, okay.
And I would put the wristbands.
So you know, they're not giving it to a friend.
But several guys, to me, and they did it to my co-work.
They're like, they show their ID all confident.
And you look at it and I'm doing math.
And I'm like, wait a second.

(40:12):
You're not 21.
And he's like, oh, come on.
And I'm like, no.
That's all you got buddy.
Come on.
And then another guy, I noticed it was close.
His birthday was in like a week.
And I'm like, and I was like, up, not yet.
He's like, come on.
It's in a week.
And I said, okay, come back in a week.
We'll see you Friday.
Oh, you're so asshole.

(40:33):
They're not getting surveys.
But how many, like, did you catch any fake IDs?
I'm not trained for that.
So is there a chance?
Absolutely.
Did you get any of these?
Were they on Xerox paper?
But do you know what's funny?
I made everyone take them out of their wallets.
They're like, really why?
And I said, I just saw an ID recently

(40:54):
that was printed on Xerox paper.
And it was like, and they were dying laughing.
And they were like, really?
Oh, I did.
And I was like, so I don't trust anyone.
And by the way, speaking of not trusting anyone,
even if you looked oldest dirt,
there was an old man with like a beard or shit.
I'm like ID.
He's like, really?
And I'm like, I don't give anyone special treatment.
And I trust no one ID.
I was like, what's the rule?
If you look over 35 or 40.

(41:17):
If you look under 40, they have the ID.
ID everyone.
Some of them like were different states.
I was struggling on finding the birth date,
like where the hell it is.
And then there was this one ID.
I'm looking at it and I've looked at it for,
okay, not really 10 minutes.
I'm just staring at it. I'm like, there's no birth date on this.
And I look at it and I'm like, there's no birth date on this.
He's like, it's a military ID.
I said, and?
And he's like, it's on the back.
And I'm like, what?

(41:38):
And he's like, it's in the back left hand corner.
And it is, you flip it over.
It's in the back left and it's like covered
in almost like black.
So it's so hard to read.
And they're like, he's like, it's really stupid.
And at first I was like sketched out.
I'm like, is this real?
But then my friend was like, yeah, it's real.
I'm like, that's weird.
And then I got a couple more militaries.
And sure enough, they're all there and they're really hard to read because it's like nearly like it's like a black strip.

(41:59):
Did you thank them all for their service?
No, I gave them a wristband.
You're welcome. Here you go.
So I eventually get through the line, the doors open up.
And so then I get a little to Hebel, which was my idea.
I was like, you guys just want me to like stand around the lobby being like,
anyone needs a wristband?
Anyone need a wristband?
No, I got a table and I got a sign.
And I wristbanded people up until 1215.

(42:20):
And the last call was at 1230.
And at 1215, I'm like, I'm done.
If you don't want a wristband, it was a long night of just standing,
wristbanding people, dealing with sass.
There was this one, apparently they were like a big deal in the anime world
because they sure as f*****g acted like it.
I didn't know who they were.
There was these two girls.
I mean, if you want to say they're pretty, I mean, fine, but pretty plain to me.
And they look like they're 16.

(42:45):
And they roll up with two gentlemen in a wheelchairs and I'm like, okay, that's cool.
And I'm like, oh, can I get your ID?
And they're like, I don't have it on me.
And I was like, okay, I can't give you a wristband.
And the girl's like, really?
And I'm like, yeah.
And she's like, you don't know who we are.
And I was like, no, sorry.
I don't know anime.
I said, I just work here.
No ID, no wristband.

(43:06):
And they're like, and they roll away.
And I'm like, you can still get access to the party.
Yeah, you just don't get to drink.
But they also verify that they're 18 and up.
That was the doorman with the tickets.
I was in charge of alcohol.
And then there were separate tickets for door entry.

(43:26):
So many wristbands.
And then at one point, a staffer came up with the anime group and was like, oh, can we get
a sleeve of wristbands?
Like it comes in a pack of like 10.
No, no, no, sir.
And they went, no.
And she's like, no, no, no, we work with the con.
I was like, yeah, I don't know you.
And I said, you could.
But the hotel is in charge of whether people drink or not.
You're not serving.

(43:47):
It's our liquor license.
So no, I won't give you a sleeve to do with whatever you want.
If you want wristbands, you can come over to me and I will respond.
Oh, OK.
So people start coming over.
I start responding them.
And then this one check comes over and I could tell, like I've seen her a lot.
So I know she's like one of the people in charge and she comes up.
Oh, can I get a wristband?
I'm like, sure.
Can I see her?

(44:07):
She's like, I'm running the event.
I don't have it.
It's upstairs.
I'm like, sorry.
She's like, seriously, I'm running this event.
I said, I don't know how old you are.
And I was like, I don't know you.
I'm sure you're running this event.
I don't know you.
But it was literally just fighting with people all night over like no ID, no drink.
Like we need rules, but they can't apply to me.
I really.
And that was the whole night.

(44:28):
So at 12, 15, I like quit.
I'm like, I'm going over to like see the event.
Like now I get to people watch, right?
So we had like, let me see the freak show now.
Literally.
So we had like a little snack and drink station right outside the ballroom doors.
And I was like, OK, and one of my friends was posted up there doing all the cashing for that.
I was like, OK, I'll help her out, do some people watching.
And I go over there and I'm like, how's it been?

(44:49):
She's like, oh, it's been insane.
And I was like, yeah, I figured she's in the lines for the alcohol are crazy.
We have five different bars.
They have crazy lines.
Like it was nuts.
And so I was helping her bring some stuff up and then I see this girl and most people
are in costume, right?
I see this girl walking by and that's not a costume.
The skimpy as lingerie.
I knew it ever seen.

(45:10):
I was going to have to show the tail.
I have ever seen no tail.
It is tiny and white like barely covered the nips.
And then you're in this area down here, right?
Tiny little triangle with a zipper up it like up and I would be concerned.

(45:30):
And she's a little bit like a ticket to the next anime con.
This place just bring your ID, please.
Yes, please.
But I love God.
He doesn't need a drink.
So she's walking towards me and I'm like, my eyes like just bug out of my head.
What the hell?
Where is she hiding her ID?
Seriously.
It's in her pocket.
It's a purse.

(45:51):
It's a purse.
It's a purse.
Oh, it's a purse.
That's funny.
So she walks by me and she walks into the meeting room like right to my right.
But when she's walking in because I'm looking at her, I'm like, where the [beep] are you going?
I look and in her, her thong is plenty of five dollar bills.
Stop.
And I look at my friend.
I'm like, Nicole, what was that?
Where is she going?
And she's like, oh, she's one of the dancers.

(46:13):
And there was a stripper.
Nicole was like, yeah, she's one of the dancers and that's their dressing room.
I was like, there's dancers.
And she's like, yeah, that wasn't on the resume.
That was a surprise.
So apparently the outdoor area, which was the courtyard was a pop up.
They decided they were going to have strip clubs.
But pop ups.
They didn't say that.
I mean, in the ballroom, that was where the DJ was like, that was where the event was.

(46:40):
The outside part happened last minute and they stuck a bar out there in a couple of round tables.
But apparently there was dancers who they were dancing and there was stripping without actually, I think, exposing anything.
So like close lives.
No biscuit.
That's yeah.
No biscuit.
No muffin.
I mean, without dainty, it's sounding.

(47:01):
I think that's probably a half biscuit.
Yeah.
It's highly possible.
There was definitely nip slippage at some point.
I'm sure.
In the evening.
Come on.
But tape, tape helps keep it in.
Come on.
But okay, we're trying to make money.
They slipped.
But okay.
So again, this was not planned.
We did not know any of this was going to happen.
And so they were at one point, apparently just music turned on out there.

(47:25):
Everyone started freaking out and like yelling.
And then all of a sudden there was a rush of guys to the outside area.
And our team was like, what the hell is going on?
And they look and these girls are dancing, taking off clothes and stuff.
By the way, above this courtyard area is rooms.
I was going to ask how family friendly this event was.
And we were not aware any of this was going to go down.
So we definitely got complaints the next day from a father who said his kid looked out
and saw all this going on.

(47:47):
And he had to explain to his daughter why there were $5 bills and a girl's G string.
I'll tell you what happened in that situation.
He got caught by his wife watching the event.
And so he had to go down and make the complaint.
Probably.
So yeah, it was a wild night.
Oh, the whole thing about, you know, nerd stone party.
It was crazy.
There was so many, quote unquote, nerds passed out.

(48:10):
Like they were having to like drag them out of bathrooms, like people like it was the biggest mess.
There was definitely like, Oh, at one point they, and I don't know how true this was because, you know,
I wasn't the one to witness it or see it.
But apparently security escorted out a guy who was drugging people's drinks.
No, that yeah.
You don't escort somebody out for that.
You have to arrest it again.

(48:31):
Wasn't there.
Don't know if that's factual or not.
But someone's like, yeah, they literally took out some guy who was a drugging people's drinks.
And I'm like, what the actual is going like anime con last year was nothing like this.
Like you guys remember I told you, I was like, it was nice.
Yeah.
Yeah.
You were disappointed.
I know, but apparently the after parties where it's at.
So question for you then.
We've talked previously.

(48:53):
We've discussed previously about creating like an arrival letter for sports teams.
Oh, we have it.
Are we implementing something for anime?
Oh, that was already a thing.
Oh, yeah.
We had one last year and then we just added on to it.
Code of conduct.
Yeah.
Let me ask you a question.
Were your sales people there for the strip tease event?
No.
So the sales teams was there for a while, but not up until that point in the evening.

(49:15):
By then it was only ops.
We're all like, what?
So was that addressed with your sales team after?
I assume it was.
I wasn't at the post con.
I assume it was because that was a topic of conversation.
I'm pretty sure it had to have been, but I wasn't there.
So I can't tell you.
I remember one of our last gatherings.
You had called out the director of sales in the middle of standup.

(49:37):
That's what I was getting at.
I'm like, what happened?
Dude, so after the event, I was off for two days.
So I didn't get to like, good for you.
Well, because I worked like crazy hours.
I was there to like two in the morning one day.
So most of the option was off the two subsequent days after like, like recovery.
And so yeah, I have no idea it was addressed, but we joked about it forever and be like,

(49:58):
are you guys going to bring the strippers back next year?
But they're like, they were the bunnies.
So apparently when they didn't go by strippers, they went by bunnies.
We bring back the bunny strippers next year.
Clearly a difference between bunny strippers and bunny cops.
Apparently.
Yeah.
Oh, stupid.
Some like to follow them.
Others like to bend the rules.
But the sales team knew there would be-

(50:19):
Bend over the rules?
Yeah, that's better.
Sales team knew there would be bunnies?
No.
It was the last minute add on to add the outside space area because they realized the head count
was kind of high, so they needed to add some extra like standing room, but they did not
know there would be performers.
And so security let that happen?
I don't know.
I would show this.
Well, and whoever was organizing the event was like, oh, we'll hide the bunnies outside.

(50:40):
I don't know.
I don't even think they were thinking about hiding them.
I think it's just like events like that is no shame.
They just do whatever they want because there were a lot of scantily dressed women, but
you, you can't like give a dress code to the attendees, but no, you can say no to vendors
coming in.
Yeah, but yeah, I'm the wrong chick to ask about this.
I don't know.
I just worked it.

(51:01):
This sounds like until you said that it was the last minute pop up, it kind of reminded
me of the stories that we've shared about musical instruments.
Yeah.
Like where the sales person just doesn't understand what they're booking.
No, sales from what I heard from one of the sales girls is there was at no point anything
addressed that there would be any entertainers or dancers that was not on the like, they

(51:22):
knew there would be a DJ.
They knew this, that I, I don't think they disclosed it.
And I think the girls just kind of went outside and did their thing.
But why was it even in conversation that there would be no dancers or?
I don't think it was asked.
Nobody assumed.
Oh, okay.
Sorry.
You sound like that's what sales said.
There's not going to be any dancers or performers.
No, like it was never, they're like, okay, we're going to have a DJ, we're going to have
this, we're going to have that.

(51:43):
That was never a thing.
It was just completely omitted from the contact.
And also there's just dancers.
They just didn't mention it.
And everyone just floods outside it.
You don't know where our security guard was outside watching.
He's on the second story balcony.
One of them, the food and beverage manager was like, Jerry, get inside.
I was like yelling at him to get inside.

(52:04):
I was just making sure I fit is okay on him.
You got to make sure the nipples are covered.
It's a family hotel.
So that was part of like my exhaustion.
And then shortly after, like what was it the next week?
I think it was literally like the next week.
I think it was the next Saturday night or the next Friday night.
Yeah, something like that.
Oh, my God.
That's the lead into Saturday.

(52:25):
Something like that.
Okay.
So, okay.
So I published a schedule on Tuesday, right?
Oh, you don't know that.
I published a schedule on Tuesdays.
We're like, yeah.
Of course you do.
Cool.
And I post mine on Wednesdays.
Bill, what about you?
Oh, I don't post the schedule.
You delegate.
I have people that post their schedules.
Well, yeah.
I don't post the schedule.

(52:46):
My team schedule is posted.
So delegate.
Post the schedule on Tuesday.
Go home for the day.
I get a text at like 637 at night, whatever.
Like I've just gotten home and it's the manager that reports to me.
So like my assistant manager, right?
And they're like, hey, Jenny said she can't work Saturday night.
Jenny from the block.

(53:07):
Can't work on Saturday.
Jenny from the block can't work Saturday night.
But she's on the schedule.
And I said, okay, well, the schedule was just posted.
She really should have told us before, but if she absolutely
can't work, because she was helping us out because she was covering.
That's not her normal position.
And she was working overnight.
So I was like, just tell Bob, oh, I know the schedule just came out,
but it's incorrect.
We're making a revision.

(53:28):
Look at this one instead.
So I said, just change the schedule in the system and inform Bob we did it.
And then we're good.
And she's like, okay.
And there was her exact response.
Okay.
Great.
That's Tuesday night.
I'm now off Wednesday, Thursday.
So it was my two days off.
I come back Friday.
I'm doing my thing.
It's Friday evening.
Like I'm getting ready to go home and Jenny from the block comes in to pick up

(53:50):
her check because it's Friday.
She comes in and she's like, Hey, I'm still on the schedule for Saturday night.
But the assistant manager told me I could have it off.
I'm like, I don't know.
Yeah, I talked to her.
You're good.
She probably just revised it in the computer system and didn't, you know,
revise it on the paper.
Get don't worry.
You're good.
I know she told you.
She's like, okay, good.
I just want to make sure so nobody doesn't think it just don't show up.
Like fair.

(54:11):
Thank you for caring about that.
Don't think much of it.
Saturday morning comes around.
I'm not at work yet.
And I'm just been thinking about it.
Like why wouldn't she change it on the schedule?
You know, or at least write it in and something just didn't sit right.
So I texted and it was still pretty early.
I texted because I knew he was just getting off.
I'm like, Bob, did assistant manager talk to you about working Saturday night?

(54:32):
And he's like, no, I'm like, what?
You're not working Saturday night.
He's like, no, nobody ever talked to me about that.
And he's like, and I'm already leaving.
I have plans tonight.
He's like, had anyone told me earlier, of course I would have reworked my schedule, but I'm
literally like about to leave.
I'm going out of town.
I'm like, oh, okay.
So I checked in from the block and I'm like, I know you said she's like, I can't.

(54:53):
I'm already out of town for a wedding.
Like you guys said I could have it off.
Okay.
And I'm like, we have no night out at coverage tonight.
So I'm just like, guess who's working night on it that night?
Your assistant manager.
My assistant manager.
I'm like, you forked up.
So I texted her.
And I said, so did you forget to talk to Bob about working Saturday night?
Oh, well, I texted Jenny for the block asking if she could pick up a different day and she

(55:19):
didn't respond.
And I was like, that didn't negate the fact she couldn't work Saturday night.
So you just didn't text Bob.
She's like, I forgot.
Okay.
Don't lie about it.
They tried to deflect me.
It seemed like, no, no, no, no, you forgot to text Bob.
Now we have no night out tonight.
So guess who's working night on it.
And I was like, this screws up the, our coverage for the whole fork in weekend for the days.

(55:41):
So I said, so since I'm supposed to be AMMOD Saturday and your PMMOD, I will do a mid so
that way I can cover both the AM and the PM.
Cause I don't want to screw both.
You're going to come in at nine o'clock and you'll still till five AM.
And then I got the front desk agent in the morning to come in earlier.
So that way there wasn't a huge gap.
Cause it's a Saturday night.
I don't want there to be a huge gap without leadership coverage.

(56:02):
So I do like nine, almost 10 hours during the day, cause I think I got there around
like 10 and then I was like, I'll stay till like eight or nine.
So that way I'm covering most of the day and eight o'clock rolls around and I'm starting
to like get my stuff wrapped up.
And I was like, oh, I'll probably leave shortly cause she's coming in at nine and they'll
just be a little gap with no coverage.
Oh my God.
I'm kind of tired.

(56:23):
So I'm, I'm getting my reports and getting everything together and my assistant manager
comes in and I go, Hey, you're not supposed to come until nine.
Cause remember blah, blah, blah can't come until five AM.
She's like, yeah, yeah, sorry, sorry.
I just, yeah, I just got here.
I'm like, you good?
I was just like, yeah, I'm fine.
I'm fine.
I'm like getting flashbacks.
Okay.
All right.
Have you worked with this individual?
Yes.

(56:43):
Yeah.
Oh, okay.
So I'm like, have you?
Yeah.
So I'm like, okay.
And so I'm doing like my reports and stuff.
That's what I used to do.
I'm just like, okay.
I got to do, I'm getting out of here.
So I'm sitting there and I'm doing my, you do you.
You're here?
Yep.
I'm like, I'm fine.
You're fine.
You're here.
I'm, I'm, I got my hands to do it.

(57:04):
Yeah.
Bye.
So I'm like, Miss B wasn't so lucky.
No.
So I've been using them.
I'm a report.
What was that?
No.
I think that might have been like top five sound effects in the entire podcast.
It wasn't just the sound.
It was the look.
But yeah.
So I'm doing my report.

(57:26):
I'm like trying to get out of there and like she's not really saying much and then I'm
like doing something and then she's like, I think I need to go to the hospital.
And I'm like, you're like, what?
And I turned to it.
No, no pretext.
Just none out of it.
Like no wind up.
Nothing.
None.
Can I talk to you?
Hey, I'm feeling.
Hey, but that was a while before.

(57:46):
And then I said, there's fishing though.
She wanted you to ask if you were okay.
She was looking for the easy out.
Yes.
And you know, it's individual.
You know her.
So you're like, uh-huh.
Ignoring it.
Yeah.
Yeah.
Okay.
She probably thought the sky was falling.
No, probably.
So I looked at my what?
And she's like, I'm not feeling good.
I think I'm having mini heart attacks.

(58:06):
And I'm like, you get what?
Plural.
Yeah.
And I'm like, mini.
MA and Y or M I N I?
Like little heart attacks or multiple?
Mini.
Okay.
So little.
Little mini heart attacks.
And I'm like heart attacks, plural.
And I look at her multiple mini ones and I'm like, I think you'd know if you were having

(58:27):
a heart attack.
I think we would all know.
Okay.
In this individual, I'm not having her back in this moment.
Okay.
I'm not.
It is very hard to distinguish a heart attack in a woman.
Okay.
I'm not medical.
I said, I'm like, when did she know if you were having a heart attack?
And she's like, I don't know.
My, my chest just feels really having a heart attack.
I'm like, okay, okay.
I was like, well, if you need to have a heart attack, if you need to have a heart attack,

(58:49):
if you need to go to the heart attack, if you need to have a heart attack, please blow
a breeze.
You're like me with my legs.
No, I'm sorry.
I'm fidgety.
No, I'm the same.
I was like, okay, then I can drive to the hospital.
And she's like, no, no, no, no, I can drive.
And I was like, but if you think you're having a heart attack, you probably shouldn't drive.
I can't allow you to drive.
But like, do I need to call 911?

(59:10):
Well, no, I said that, I said that.
I said, do you need me to call like an ambulance or something?
And I said, no, no, no, no, it's okay.
I can go.
And I was like, I don't think you should drive.
I was like, I should probably drive you.
She's like, no, can you imagine just that was a dark thought.
I'm not going to finish that.
Anyways, but I'm trying to be, I'm trying to be empathetic and understanding.
Cause I'm like, she's, you know, she's one of my staff.

(59:32):
And you have a responsibility.
Yeah.
Exactly.
And I have to say the right things.
But I'm like, but yeah, but you're also, but you're also thinking, who is going to
do night audit?
I know exactly.
But I'm like, okay.
If you, you know, if you, if you're not feeling well, I'm obviously go take care of yourself.
And she's like, okay, yeah.
And she leaves and I'm just like, and she goes to the ER.
Yeah.
She goes to the ER.

(59:53):
Not just everything.
I've been here since 10 a.m.
I'm doing night audit now.
And I'm like, by the way, it was already, it was, when I say I was like tired and I
was like ready to go home and it was a long ass day.
It was one of those days where my GM was off and you know how you normally don't text
her, bother your GM's.
I was texting and bothering her all day because of crazy shit that was going down with like

(01:00:13):
the police and having to get people kicked out.
I have a photo of the police tackling a guy to the ground on the eighth floor because
he wouldn't leave.
It was a whole drama.
I was involved in all of that.
And I was giving her updates just so you know, the police came, they did this.
And then she literally told me, I hope you're off tomorrow.
You really deserve it.
And this is pre, pre all this.
She's like, it sounds like it's been a really rough day.
I'm like, it has.
And then this happens.

(01:00:33):
So I just text her.
I'm like, the day just keeps getting better.
And she's like, what happened?
And I said, I'm doing night audit.
And she said, no, not.
I said, I am.
So are you going to come in, ma'am?
And she's like, it's me or you, bro.
It's me or you.
And she's like, oh my God.
Are you able to go take a nap?
And I was like, what am I going to do?
I'm like 30 minutes home to have to come back, like, no, like I would have to turn right

(01:00:56):
back around.
So she said, can you give yourself a room?
I said, we're sold out.
So you run to housekeeping pillow blanket.
So she said, she said to go get a storage closet.
She told me, she was actually like really empathetic.
And she's like, get a pillow in a blanket, just go into my office.
You know, she, I'm the only one that has a key of hers.
And she's like, go in there, take a nap.
I was like, honestly, like I'm, I'm not going to fall asleep.

(01:01:18):
You're like, I'm too mad at this point.
I can't sleep.
I was like, I'm just going to power through.
So I powered through and I left at like 5 30 in the morning.
So I think it was like, I'm not good at math.
Wasn't it an 18 hour day?
Yeah.
I remember because I was blowing you up that day.
And I was so concerned because I hadn't heard from her.
She was sleeping.
No, no, no, no, no, no, like throughout the whole day.

(01:01:38):
And she's like, are you working?
And I'm like, yeah.
And then she kept, are you still working?
Still working.
And then I was like, yeah.
And then she did wasn't responding towards the end of the night.
And then at 4 30 something, it was like 4 32 in the morning.
She's like, I'm fine.
And I'm like, that does not mean that you're fine.
Fine is not 4 30 in the morning.
I'm about to get off work.
And I think I snap chatted this girl when I was like, ending great.

(01:02:02):
Well, I was also like kind of thankful you were just talking on Snapchat.
Also if our listeners don't know, we have a girls Snapchat group.
That's the only thing I use Snapchat for.
Our feet included.
We're really adults here.
I promise.
And I was thankful like her going through the story and I was like, how are you awake
right now?

(01:02:22):
Like, thank God you're talking to your phone.
I was delirious just trying to get home at that point.
And I get home and I crashed out.
I didn't say you cried.
No, no.
No, no.
To delusion.
I didn't start getting back to me after that until like really late at night.
I'm like, is she okay?
I slept and keep in mind when you sleep during the day too, like, you know, it's hard to
sleep.
You keep waking up because there's light.

(01:02:43):
There's things going on.
Like I have a kid at home.
I have a family.
Yeah.
So like I would wake up and so I was basically like drunk tired and I think I finally gave
up on gave up slash made myself stop sleeping at like four in the afternoon and then I'm
texting people back and I'm alive.
Well, I think you even said like I slept but I didn't sleep.
Yeah.
So I'm sorry I've been missing for a bit guys.
It's been a hectic.

(01:03:07):
It's been a hectic few.
Eons is what it feels like.
Does kind of feel like a neon.
I just think this whole entire month has like flown by.
I feel like yesterday was Memorial Day.
Mm hmm.
You know what?
Wait, wait, before we move off this topic though, could us your assistant manager for
taking on that much debt just to get out of a night audit shift to go to the ER.

(01:03:29):
That's commitment.
Oh, but no, I really actually think she thought she was having a heart attack.
She would think that though.
She would.
Like I don't think she was doing it to get out of night.
I know I know.
Completely honest.
But I mean like anxiety and a panic attack can emulate it.
And that's what the doctor said she had.
It was panic attack.
And I'm like, okay, get on some meds.
Go see a doctor.
I was like, you're not the only one that had him.
Bitch, I'm on anxiety meds.
Go take care of your shit.

(01:03:50):
On all that, let's wrap this here.
So first and foremost, Brian, thank you so much for listening.
We appreciate it.
Shout out to Brian.
Shout out to Brian and we're proud.
And shout out to people who work overnight.
I give so much props to you.
I can't handle it.
So kudos.
And people who are bouncers at clubs and parties.
But not your security guy that watched all of it go down.

(01:04:10):
No, not you.
We don't shout out to you.
But maybe when you're waiting in line like with a bouncer checking your ID, have some
grace, have some patience.
And don't give a shit when they ask you to take it out, okay?
Come see our Xerox copy of an ID.
Oh, you are still talking about IDs, okay.
It took me a minute.
Yeah, we are.
Well, I mean, God, when the doors open at nine and it's only 740 and you're checking

(01:04:35):
IDs, they ain't got anywhere to go anyway.
Yeah.
So just be patient.
Please.
I'm not here.
And as you tip your housekeeper, if you have any stories that you would like to share,
you can reach out to us at og3atTFTSI.com.
That is og3atTFTSI.com.
Was that right?
Yes.
That was totally right.

(01:04:56):
I just wanted to mess with you.
If you want to visit our website, you can find us at www.TFTSI.com.
You can find a story submission form on that page.
You can check out our socials.
You'll find us on TikTok and Instagram, Facebook, LinkedIn.
I always forget about the LinkedIn.
Shout out to our LinkedIn followers.
I know.

(01:05:17):
We've got a fandom.
A little over 3,000.
Wow.
So if you have a LinkedIn, give us a follow.
If you don't have a LinkedIn, get a LinkedIn.
Give us a follow.
If you have a job, you should probably have a LinkedIn.
Yeah, pretty much.
I don't have one.
Yeah, well, you're a guy.
I am so against LinkedIn.

(01:05:37):
No, that's me coming up.
I deactivated that thing.
I will not turn it back on.
If anyone has any job recommendations for Liz, if anyone's hiring.
Yeah, I can send my resume.
Please send in your request.
Send any job opportunities at og3atTFTSI.com.

(01:05:58):
Exactly.
Oh, my gosh.
Attention, Liz.
Oh, I heard there was an opening on the bunnies.
No, we're going to sell our feet.
Oh, right.
We're going to sell our feet.
We'll lump in all of those job opportunities with the side hustles.
Yeah, I want to hear about the side hustles.
Please guys, send it in.
Next episode we record, we're definitely going to talk about some side hustles.

(01:06:19):
That'd be fun.
I love that.
I love that.
Okay.
So on that note, like we said at the beginning, we're going to take a little break.
We're going to get through the summer and we'll be back in probably August.
With a lot of stories.
But it's probably too many stories.
Yeah, probably.
That we'll all forget before then.
No, I'm going to take notes.
Get the notebook.
ADHD girl says she's going to take notes.

(01:06:41):
I'm going to do it on my phone first.
And then I'll try not to forget it in my boot.
I think we should make like a joint note.
Yes.
Yeah.
Let's use a one note share file.
Well, no, I was thinking like note on an iPhone.
Yeah, I like that.
Oh, okay.
That's a better idea.
That's a better idea.
It's a feature.
No, that's right.

(01:07:02):
And we all, okay.
I forget about that.
One note, that is so work related.
I know.
I screwed up.
I screwed up.
It's meeting the talk of the day.
Oh, God.
Since we're all blue bubblers here, I think we could just handle that.
I forget that.
Okay.
All right.
So thank you again for everything and we will see you again soon.
Bye.
Bye.
Bye.

(01:07:22):
Bye.
Bye.
Bye.

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