Tanya Rich's voice can be heard inside the lift which takes visitors up and down one of Britain's tallest buildings - the BT Tower.
Although she sounds calm and sensible, her early years were neither of those things. (And, even now, she works very hard to avoid either of those labels.)
She talks to Elinor Hamilton about a life of rebellion, and the health battles she's had to overcome.
Produced by Karl Svenson at Tadah Media.
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