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May 28, 2025 โ€ข 21 mins

In this episode of Talking HealthTech, Peter Birch speaks with Lily Liu, the Divisional Director of Digital Health at Western Health.


They discuss Western Health's recent efforts in digital health transformation, focusing on Western Health Care Connect (WHCC), a system designed to consolidate patient medical information across various visits into a single, accessible view.



Key Takeaways:

๐Ÿฉบ Care Connect is there to make life easier for medical staff by bringing together all the important bits of a patient's record, like demographics, allergies, and visit history, into one handy view.


๐Ÿ’ป The setup tackles the usual EMR headaches like endless clicking and browsing for details by giving clinicians an easy-to-use landing page.


๐Ÿ“ฒ They're also working on getting info to GPs more smoothly, moving away from the old fax system to secure messaging.


๐ŸŒ Western Health is stepping up and is taking tips from big players in the UK and Canada to nail the implementation of Care Connect.



Check out the episode and full show notes on the Talking HealthTech website.


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