TCN Talks

Is American healthcare truly serving patients—or has the system lost sight of its purpose?

In this powerful episode of TCNtalks / Anatomy of Leadership, host Chris Comeaux welcomes Dr. Don Berwick, former Administrator of the Centers for Medicare & Medicaid Services (CMS), President Emeritus and co-founder of the Institute for Healthcare Improvement (IHI), and one of the world’s foremost experts in healthcare...

AI is transforming healthcare. Medicare policy is evolving. Regulatory scrutiny is intensifying. What do these changes mean for healthcare leaders, hospice executives, nonprofit organizations, and healthcare professionals?

In Part Two of this quarterly healthcare leadership update, Chris Comeaux and Cordt Kassner examine the biggest healthcare trends of 2026, exploring how artificial intelligence in healthcare, Medicare poli...

AI is changing healthcare faster than ever.  Medicare is under increasing pressure.  Hospice fraud is driving unprecedented regulatory action. The question isn’t whether healthcare is changing—it’s whether leaders are prepared for what’s next.

In Part One of this quarterly TCNtalks / Anatomy of Leadership special, host Chris Comeaux welcomes healthcare strategist Cordt Kassner to break down ...

Your greatest leadership challenge may not be staffing shortages or AI—it may be leading a multigenerational workforce with vastly different communication styles, expectations, and values. 

In Part 2 of Why Generations Clash at Work—And How Great Leaders Fix It, host Chris Comeaux welcomes nationally recognized generational leadership expert Karen McCullough for a practical conversation on multigenerational ...

Why do generations often clash at work—and what can leaders do to bridge the divide? 

In this insightful first installment, Chris Comeaux sits down with nationally recognized generational expert Karen McCullough to explore the perspectives, experiences, and workplace expectations that shape Baby Boomers, Generation X, Millennials, and Generation Z. 

Drawing from more than two decades of research and real-world consult...

Can healthcare remain compassionate in an age of private equity, artificial intelligence, and growing financial pressures?

In this part two episode, Chris Comeaux continues conversation with Lauren Kaufmann, Assistant Professor of Business Administration at the Darden School of Business at the University of Virginia and Stephen Maiden, Managing Director of Case Writing Research Group, to discuss the future of healthcare, hos...

Few topics spark more debate in healthcare than the intersection of compassionate care, ethical responsibility, and financial sustainability.

Can mission-driven hospice organizations survive—and thrive—in a healthcare landscape increasingly dominated by for-profit providers?

In Part One of this compelling conversation, TCNtalks/Anatomy of Leadership host Chris Comeaux welcomes Lauren Kaufmann, Assistant Professor of Busin...

What if the most important care doesn’t happen in a hospital, hospice, or clinic—but in the moments in between?

In Part Two of The Missing Middle in Healthcare—And Why It Matters, Chris Comeaux continues his conversation with Bridget Sumser and Sonya Dolan of Mettle Health to explore the often-overlooked gap between medical treatment and the lived human experience of illness. Together, they unpack the role of grief...

What happens after a serious diagnosis—but before hospice care begins?

In this compelling conversation, host Chris Comeaux sits down with Sonya Dolan, Co-Founder of Mettle Health, and Bridget Sumser, Director of Counseling & Programs, to explore one of healthcare’s most overlooked challenges: the “missing middle.”

Drawing from decades of experience in hospice, palliative care, caregiving, a...

Can consumers really trust hospice quality ratings?

In Part Two of this powerful TCNtalks / Anatomy of Leadership conversation, Chris Comeaux and Cordt Kassner continue their discussion with nationally recognized hospice researcher and policy expert Dr. Joan Teno.

Building on Part One, Dr. Teno explores how patients and families can make better-informed hospice decisions, why current quality reporting systems often fa...

Are hospice quality ratings really measuring what matters most?

In this powerful episode of TCNtalks / Anatomy of Leadership, Chris Comeaux and Cordt Kassner sit down with nationally recognized hospice researcher Dr. Joan Teno to uncover the hidden problems behind hospice ratings, quality scores, and public reporting systems.

Drawing on more than 30 years of experience shaping hospice and palliative care policy, Dr. T...

Most leadership advice sounds inspiring until you have to practice it with real pressure, real people, and real consequences. Our host, Chris Comeaux sits down with Mark Miller,  former Vice President of High Performance Leadership at Chick-fil-A and bestselling co-author of The Secret and Lead Every Day, to get brutally practical about servant leadership, ego, and why the best leaders stop asking “How do I get more from...

What does it take to build a leadership culture that scales across generations, industries, and millions of customer interactions? In this powerful conversation, Chris Comeaux sits down with Mark Miller — former Vice President of High Performance Leadership at Chick-fil-A and bestselling author of The Secret — to explore the principles behind extraordinary leadership.

From his humble beginnings as an hourly team member t...

Hospice has always been about people, but the future of hospice will increasingly be shaped by data—and that shift is both exciting and unsettling.

In Part Two of The Future of Hospice: How HOPE Will Transform Reimbursement & Care, Raianne Melton and Andrea Hale unpack how the HOPE tool could redefine hospice reimbursement, value-based care, and quality measurement across CMS, Medicare Advantage, and health systems. 

T...

The future of hospice care is changing—and the HOPE assessment tool may redefine how providers deliver care, document outcomes, and receive reimbursement.

Healthcare is entering a new era where quality outcomes, patient data, and accountability are driving the future of care delivery.  In this episode, we’re joined by Andrea Hale, CEO of Valley Hospice, and Raianne Melton, Director of Clinical Services of Profession...

In Part Two of this powerful TCNtalks / Anatomy of Leadership conversation, Kim Brandt, Chief Operating Officer and Deputy Administrator at CMS joins Chris Comeaux to discuss hospice fraud, Medicare risk, AI-driven fraud detection, and the future of healthcare policy.  Kim provides a rare behind-the-scenes look at how CMS is fighting organized healthcare fraud, protecting Medicare beneficiaries, and preparing hospice providers...

In this compelling first installment, CMS Chief Operating Officer and Deputy Administrator Kim Brandt joins Chris Comeaux for a candid conversation about the growing hospice fraud crisis, the financial future of Medicare, and the urgent transformation happening across American healthcare. 

Drawing from her leadership role at CMS and firsthand experiences with hospice care in her own family, Brandt shares why hospice remains a c...

What does the future of hospice care really look like—and who’s shaping it?

In Part Two of this compelling conversation, healthcare leaders Tom Koutsoumpas, Founder & CEO of NPHI and Carole Fisher, President of NPHI, join Chris Comeaux and Cordt Kassner to discuss the future of hospice reform, Medicare modernization, quality care standards, and the challenges facing nonprofit hospice providers across America....

In Part One of Healthcare Leaders Break Down Hospice Reform, Medicare & Quality Care, Chris Comeaux sits down with nationally respected healthcare leaders Tom Koutsoumpas, Founder & CEO of NPHI  and Carole Fisher, President of NPHI to explore the evolving future of hospice, palliative care, Medicare oversight, and the growing demand for quality-driven, compassionate healthcare leadership. 

Together, they unpack the...