Tea and Timbits

In this episode , we stumble through a slightly chaotic start (audio equipment: 1, us: 0) before diving into one of the most powerful — and most underused — sales channels in business: referrals.

We talk about why referrals are the cleanest path to growth, how trust transfers instantly when someone introduces you, and why simply doing good work isn’t always enough to generate them.

Along the way we explore:

• Why referrals don’t sca...

This week we kick off a new theme: sales channels—and where your next stream of revenue might come from.

Naturally, we start with one of our favourite topics: partnerships.

We explore the difference between partnerships that look good on paper and the ones that genuinely generate business. From big-name ecosystem partnerships to informal alliances with trusted peers, we share what actually creates value—and what’s just logo-swapping.

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In this episode, we continue our March theme of sales channels and turn our attention to one that many businesses misunderstand: social media.

We share a story about collaborating with peers to launch a research initiative—an example of how networks can amplify reach far beyond what any one of us could do alone. It’s a reminder that in a world increasingly flooded with AI-generated content, authentic voices and real collaboration st...

Greetings from Cambridge (where it’s damp but dignified) and Toronto (where winter is clinging on like an overenthusiastic house guest)

In this episode, we wrap up our February focus on the sales process by diving into the tools that actually support it — without falling into the classic trap of buying shiny software to fix a process you haven’t defined.

We kick things off with a story about presentation overload (yes, we’ve all bee...

Is your sales process helping your team win, or just giving off strong "compliance factory" vibes? 😅

In this episode, we get real about what happens after you’ve built your sales process. Managing it isn’t about beating people with a CRM stick—it’s about coaching, adapting, and focusing on outcomes over task completion.

We chat:> What to do with those rogue lone wolves (who keep winning)
> Why “yes” and “no” are t...

One of us is podcasting from beside a backyard rink. The other? A hotel at Heathrow. Together, we're solving the world’s sales implementation problems—bad Wi-Fi and all.

In our latest episode, we unpack what it really takes to implement a sales process. Not “announce it and pray”... but actually make it stick.

Some takeaways we loved:
✅ Salespeople use processes that help them win—not ones they’re told to use
✅ You don’t ro...

We just kicked off a brand-new theme for February: SALES PROCESS! (We know, hold your excitement... or don’t.)

In this episode, we:
> Share how one company went from chaos to $37M in revenue gains by implementing the right rhythm
> Talk about why skipping the basics is like building IKEA furniture without the screws
> Break down how to qualify leads, align internal teams, and not let your CRM boss you around

Plus, w...

We're closing out January with a bang—and a whiteboard marker—as we round up our favourite tools for strategy and planning. From digital whiteboards to the unavoidable CRM groan, we're getting real about the tech we love, the tools we tolerate, and the dashboards that make us feel like data wizards. There's talk of Notion (if you can stay disciplined), the mighty Power BI, and a nod to Trello and Asana. We also get a bi...

In this episode, we take a brisk stroll through sales team design—yes, really. After Andy kicks things off with a heroic tale of impeccable event planning marred only by the tragic absence of, well, everything he needed, we dive headfirst into the serious business of sales strategy.

We unpack why structure and clarity matter more than ever when it comes to setting your sales team up for success. From aligning roles with business goa...

Let’s be honest—forecasting and budgeting rarely top anyone’s list of thrilling business topics. But in this episode, we do our level best to prove they can be surprisingly engaging... or at least slightly less soul-crushing.

We dig into what forecasting actually means, why budgets matter even when they feel like guesswork in a spreadsheet, and how misaligned expectations between finance and sales can turn your well-laid plans into ...

Our Grand Plan to Help You Make a Grand Plan

New year, new goals... new excuses? Not this time!

We kick off 2026 by diving headfirst into the warm, welcoming waters of strategy and planning. In this episode, we dust off the whiteboards, dodge post-holiday flu bugs, and talk through how to build a practical, personal, and professional plan that doesn't fall apart by February.

We talk about goal-setting without the guilt, build...

It’s New Year’s Eve, and as usual - one of us is in London, one of us is in Toronto, and—purely coincidentally :) —both of us are holding a glass of something barrel-aged. In this slightly longer, slightly looser year-end episode, we look back on what actually worked in the past year and look ahead to what might work next year—assuming we show up and do the work.

We talk personal branding without the buzzwords, why LinkedIn hygiene ...

It’s Christmas Eve, one of us is in Toronto, the other is knee-deep in European holiday food… and somehow we still end up talking about sales teams fudging numbers and why your calendar might be the most important tool you own.

In this episode, we get a little festive before diving into a very real leadership issue: people cutting corners, chasing short-term wins, and quietly torching long-term trust. From dodgy CRM data to “camera-...

This week we embrace the chaos of teamwork and tech tools — and somehow make sense of it all. From "vibe coding" with Replit (yes, it’s a thing) to CRM philosophies, sales toolboxes, and the mysterious magic of CDPs, we reflect on the tools that actually help teams get stuff done.

We dive into:

• Why English is the new coding language

• The magic of cloud collaboration (and the rage when it goes wrong)

• What a “Sales Toolbox”...

In this episode we bravely wade into the world of CRMs — not the most glamorous topic, but definitely one that can make or break your business sanity. We kick things off with a cautionary tale about mysterious contract clauses (spoiler: they weren’t included, but were somehow still binding?), before diving into the myth that picking the "right" CRM tool is the secret to sales success. Spoiler #2: it’s not.

We explore why y...

In this episode, we kick off our new series on technology and tools by diving headfirst into the buzz (and occasional chaos) surrounding AI. From echoey mics to echo chambers of bad RFPs, we talk about the real-world applications, risks, and etiquette of using AI in business. Scott shares hard-won wisdom from the trenches of proposal hell, while Andy questions whether AI wrote that overly nice email you just got. We break down how ...

In this episode, we go from nostalgic concerts to cold, hard conversions as we break down pipeline stages that actually move the needle. Spoiler: ticking boxes and wishful thinking won’t cut it. We riff on why your pipeline should be guided by buyer behavior (not your internal task list), how to avoid zombie deals haunting your CRM, and the magic of knowing when to walk away. Plus, Andy has a mini identity crisis after realizing ou...

This week we go deep (well, as deep as we ever go) on target market analysis—or as we like to call it, “the thing that stops you from chasing every shiny object on the internet.” We unpack the difference between total addressable market (a.k.a. the fantasy) and actual target market (a.k.a. the people who might pay you this year).

Scott shares a cautionary tale from a Chicago business trip turned unexpected road trip to Toronto, and ...

We’re back and celebrating two whole years of Tea & Timbits! 🎉 And what better way to mark the occasion than by talking about one of the driest-yet-most-vital topics in business development: forecasting and pipeline management?

In this episode, we kick things off with a tale of boardroom betrayal and the ever-predictable rise of internal politics (spoiler alert: it doesn’t end with a contract). Then, we dive headfirst into the ...