Tebra Talks

Where does AI actually fit into the medical billing workflow?In this episode of Tebra Talks, Miriam Datskovsky sits down with Sarah Ford, Director of Account Management at Tebra, and Laura Araya Fernandez, Senior Product Manager at Tebra, to explore how AI can help billing teams review claims before submission without taking control away from the biller.The conversation covers one of the biggest challenges billing teams face: decid...

Where can AI actually help inside a busy independent practice, and where should providers and staff stay in control?In this episode of Tebra Talks, Miriam Datskovsky sits down with Hannah Abrams, Samantha Bergquist, and Kevin Clinton to explore how AI can support defined, repetitive work across the practice day without replacing the judgment, expertise, and oversight of the people delivering care.The conversation follows several wo...

In this episode of Tebra Talks, Didi D Errico sits down with Kris Epps Martinez and Angelina Giles, co-owners of InVita Health and Wellness in Omaha, Nebraska, to discuss how they built a growing independent practice by listening to patients, tracking the right metrics, and staying flexible as new needs emerged.Kris and Angelina share how their practice evolved from an initial IV infusion concept into a broader care model that incl...

Specialization can feel like a narrow path for a medical billing company, but for some teams, going deeper into one specialty can become the clearest path to growth.In this episode of Tebra Talks, Sarah Ford, Director of Account Management at Tebra, sits down with Tracy Freeze, founder of Ascend Practice Management, to discuss how Ascend built a strong behavioral health billing niche and grew through referrals, compliance expertise...

More personal, attentive patient care does not happen by accident. It depends on the operational choices that shape the day.In this episode of Tebra Talks, Miriam Datskovsky sits down with Dr. John Scala, a physician board-certified in pediatrics and internal medicine, to discuss what it actually takes to build an independent practice that protects the human side of medicine.Dr. Scala has built independent practices, worked inside ...

What do physicians gain, and what do they give up, when they choose independent practice?In this episode of Tebra Talks, Miriam Datskovsky sits down with Dr. John Scala, a physician board certified in pediatrics and internal medicine, to talk about the real trade-offs between corporate medicine and independent practice.Dr. Scala has built independent practices, worked inside a larger corporate system, and returned to independence. ...

AI is moving from a healthcare buzzword to practical support for independent practices.

In this episode of Tebra Talks, Jesse Noyes, VP of Marketing at Tebra, sits down with Kyle Ryan, Chief Product and Technology Officer at Tebra, to discuss how Tebra is bringing AI into real practice workflows, from patient calls and documentation to billing and reputation management.

You’ll learn how AI can help practices:

• Manage patient ca...

Billing teams have more data than ever, but more data does not always mean clearer answers.

In this episode of Tebra Talks, Miriam Datskovsky sits down with Kevin Clinton, Billing and Payments Marketing Director at Tebra, and Dash Mercado, Director of Product Design at Tebra, to discuss how billing teams can move from exporting reports and rebuilding spreadsheets to using dashboards that surface the metrics that matter most.

They wal...

Patient no-shows and cancellations can create more than one empty slot on the calendar.

They can lead to lost revenue, front-desk rework, provider frustration, scheduling gaps, and delayed patient care.

In this episode of Tebra Talks, Miriam Datskovsky speaks with Kristin Trick, therapist and solo practice owner, and Leanna Coy, nurse practitioner with experience across rural health clinics, FQHCs, and telehealth settings.

Together, t...

Which billing metrics matter most at month-end?

In this Tebra Talks expert discussion, Miriam Datskovsky sits down with Aimee Heckman, Healthcare Business Consultant, and Jeff Hillam, CEO of Red House, to discuss how billing companies can cut through reporting noise and focus on the KPIs that help explain what changed, why it matters, and what happens next.

They cover:

• Why net collections matter, but should not be reviewed in isolat...

Did you know that physicians in the United States are 82% more likely to experience burnout compared to workers in any other occupation?

In this episode of Tebra Talks, host Didi D’Errico sits down with Southern California clinic owners Dr. Arjun Reyes and Dr. Chris Thomson to look closely at the old adage: Physician, Heal Thyself. Together, they explore why healthcare providers routinely deprioritize their own mental health a...

In this episode of Tebra Talks, the discussion centers on improving medication adherence in healthcare.

Hannah Abrams highlights the issue of patients not picking up prescriptions, while Dr. Colin Banas addresses barriers like education, cost, and forgetfulness, suggesting solutions such as education and reminders.

Liz Fobare from Tebra emphasizes enhancing patient experiences through modernized care and trust-building. Dr. Banas s...

Patient no-shows are costing healthcare practices thousands every month, but reminders alone are not enough to solve the problem.

In this video, Miriam Datskovsky, Samantha Bergquist, and Chris Miley from Tebra break down the real operational drivers behind missed appointments and share practical, data-backed strategies practices can use to reduce no-shows, improve patient communication, and ease staff burnout.

Inside this session:

•...

Medical billing companies are working harder than ever, but many are still struggling to grow revenue and protect margins.

In this episode of Tebra Talks, Miriam Datskovsky sits down with billing and practice management expert Aimee Heckman to unpack the biggest findings from Tebra’s 2026 State of the U.S. Medical Billing Industry report.

They discuss:

✅ Why many BillCos are hitting a growth ceiling

✅ AI vs. automation in medic...

Private practice is getting harder to sustain but not impossible to scale.

In this episode of Tebra Talks, Dr. Peter Wenger, owner of Princeton Sports and Family Medicine, shares how a performance-first mindset helped him grow from a small clinic to a high-performing practice serving 34,000+ patients annually.

You’ll learn how to:

• Build systems that increase patient volume and reduce operational friction

• Turn your website int...

Tebra announced a $250 million investment to accelerate innovation across its platform. But what does that actually mean for providers on the ground?

In this episode of Tebra Talks, CEO Dan Rodrigues, Chief Product & Technology Officer Kyle Ryan, and Chief Growth Officer Kevin Marasco break down how that investment will be used to reshape the future of independent practices, and why this moment in AI is different from everything...

In this conversation, Amanda Zeosky and Kara Escobedo discuss the critical importance of employer branding in healthcare practices, especially in the face of staffing challenges and employee burnout.

They explore how a strong employer brand not only attracts talent but also enhances patient care and overall workplace culture. Kara shares insights on identifying warning signs of employee disengagement, the significance of communicat...

In this episode of Tebra Talks, host Didi D'Errico and expert Lynn Moore discuss the critical aspects of revenue cycle management for healthcare providers. They explore the symptoms of an unhealthy practice, including unpredictable accounts receivable, increasing insurance claim denials, and administrative chaos. Lynn shares actionable insights on how to monitor financial performance, the importance of documentation, and the need f...