Episode 61: Eric Wang, VP of AI at Turnitin

Our next guest on 'Tech Connects' is Eric Wang, VP of AI at Turnitin, which provides tools to academic institutions for everything from course assessment to academic integrity. For example, they have a platform that detects the use of AI in students' papers. Artificial intelligence (AI) and machine learning are having a huge impact right now on how students learn and educators teach, and I wanted to talk with Eric about how the education industry is navigating these changes. At the same time, I also wanted to dig a bit into how AI is changing the very nature of education, training, and ultimately work itself.

Here are some quick takeaways from this discussion for any tech professionals interested in how AI will impact training, education, and work both in the near- and long-term.

Embrace AI as a Tool, Understand Its Nuances: As a tech professional, recognize that AI is a powerful and transformative tool, not an inherent threat. Understand its capabilities and limitations, particularly the distinction between AI's human-like abilities and uniquely human traits like creativity and genuine connection. Focus on how AI can augment your work and learning, but also identify areas where human ingenuity and critical thinking remain paramount. Be prepared to navigate the evolving landscape of AI integration in your field and advocate for ethical and productive use.

Acknowledge and Address User Anxiety Around AI: Be aware that the adoption of AI can generate significant anxiety, even among those who stand to benefit. This is particularly true for individuals early in their careers or those facing substantial shifts in established workflows. As a tech professional, you have a role in fostering understanding and trust around AI. This involves clear communication about its purpose and limitations, establishing guidelines for its ethical use, and supporting those who may feel uncertain about its impact on their roles and future prospects.

Cultivate "Human-Centric" Skills in an AI-Driven World: Recognize that the increasing capabilities of AI in handling routine and even complex tasks will elevate the importance of uniquely human skills. Focus on developing your creative intuition, problem-solving abilities, and capacity for collaboration and communication. The future of tech will likely favor those who can define problems, envision innovative solutions, and lead teams (which may include AI agents) effectively. Prioritize continuous learning in areas that complement AI's strengths.

Contribute to the Development of Responsible AI Integration: As a tech professional, your expertise is crucial in shaping the responsible integration of AI. This includes building tools that promote transparency and understanding of AI's role in various processes, such as learning and assessment. Consider how AI can be used to augment human capabilities, automate tedious tasks, and provide valuable insights without replacing human judgment entirely. Advocate for and contribute to the development of frameworks and best practices that ensure AI is used ethically, effectively, and in a way that fosters trust and positive outcomes across industries.

There was a lot more in that chat, of course, so give it another listen if you feel so inclined. Thank you for joining us—and remember, Dice is your best resource to find the tech talent you need to fill your open roles, and for tech pros, the best place to grow your tech career. 

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