Mustansir Saifuddin continues the conversation with David C. Williams of AT&T whose background includes leading large-scale IT projects which result in large returns for the organization. In this episode, David dives into no-code and how companies are leveraging no-code to make a significant impact. Low-code and no-code have the power to transform business processes in an exponential way with a lower financial investment. It also opens the door for those that may not have the traditional tech background.
David also shares his latest venture, the "Business Model" book that he has authored to highlight how we can combine our past experience with our business passion to create our own business model. In other words, how his mom made "$1 out of $0.15. David's takeaway : be bold and courageous to take your idea boldly to where it should go. No-code and low-code is a great way to get it moving forward.
During David's career with AT&T, he has created deep-link HTML marketing initiatives that garner 90 million monthly impressions, led Competitive Intelligence which helped shape AT&T's Mobile First strategy, has been responsible for supporting several Fortune500 companies encompassing $120M in revenue, and authored two patents for Reprogrammable RFID and bridging satellite and LTE technology. In his current role, David is responsible for hyper-automation & emerging technology to transform Customer/Employee Experience and Cost Structure for his organization. He leads the largest Robotics Process Automation program worldwide. His innovations are driving change across the company as his team has developed 600+ Bots automating 70M contacts, realizing $400M in operating income at over 3,000% ROI. Additionally, he also invented & sponsored a decision engine driving $200M credit reduction annually.
David is the 2021 Legacy Award recipient at Black Engineer of the Year STEM Global Conference, 2x Dream in Black winner, AT&T Champion of Diversity Award winner, a proud mentor of multiple Employee Groups, & Diversity Ambassador. David’s humble beginnings in the poorest corner of Dallas, TX, continual giving back through Solar Robot Workshops to the community, and rise through a corporate giant is encapsulated in his soon to be released book entitled, Business Model.
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