Tech UNMUTED, the podcast of modern collaboration, where we tell the stories of how collaboration tools enable businesses to be more efficient and connected. Humans have collaborated since the beginning of time – we’re wired to work together to solve complex problems, brainstorm novel solutions and build a connected community. On Tech UNMUTED, we’ll cover the latest industry trends and dive into real-world examples of how technology is inspiring businesses and communities to be more efficient and connected. Tune in to learn how today's table-stakes technologies are fostering a collaborative culture, serving as the anchor for exceptional customer service. Get show notes, transcripts and other details at Tech UNMUTED is a production of Fusion Connect, LLC.


February 21, 2024 16 mins

Crafting Compelling Imagery with AI

In this enlightening episode of Tech UNMUTED, George and guest Sam Husbands investigate the fascinating world of Midjourney, an AI tool revolutionizing image creation. They dissect the intricate process of prompt engineering, demonstrating how to craft diverse and vibrant images that resonate with Fusion Connect Marketing's unique style. As they navigate through Midjourney's l...

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Expert Strategies for Crafting Effective Prompts in ChatGPT and Beyond

Dive into the world of prompt engineering with George Schoenstein and Santi Cuellar in this episode of Tech UNMUTED. Discover the secrets to crafting clear, specific, and context-rich prompts that enhance AI interactions. From breaking down complex questions to choosing the right format for responses, this episode is packed with practical advice and be...

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In this episode of Tech UNMUTED, we revisit our popular lottery analysis discussion, this time focusing on Powerball data from With a blend of humor and expertise, we explore patterns, anomalies, and the randomness of lottery draws. Our discussion also touches on the capabilities and limitations of AI in data analysis, offering insights into how AI interprets and interacts with large datasets. Whether you're a lotter...

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January 31, 2024 27 mins

A Step-by-Step Tutorial for Maximizing Sales Efficiency

Discover the secrets of Copilot for Sales in our detailed tutorial. Learn how this innovative tool boosts sales efficiency and streamlines CRM integration. Our step-by-step guide covers key features, including AI-driven email drafting and meeting summaries. Perfect for sales professionals eager to leverage AI technology for better results. Enhance your sales strategy...

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Expert Strategies for Crafting Impactful AI Prompts in 2024 

In this enlightening episode of Tech UNMUTED, join us as we dive into the art of crafting effective prompts for AI interactions. Our host, Santi Cuellar, provides a comprehensive tutorial on structuring prompts to maximize results from AI tools like Copilot and ChatGPT. Discover 20 top prompts that enhance productivity and personal learning, ranging from ethical ...

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January 12, 2024 26 mins

Exploring the future of fashion, food, film, and more. 

In this captivating episode of Tech UNMUTED, hosts George Schoenstein and Santi Cuellar dive into the world of predictions for 2024, utilizing the innovative Microsoft Copilot tool. They explore a range of topics, from the most popular fashion trends like micro fringe and business central, to the anticipated food trends including remixed French pastries and nostalgic ...

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Unveiling the Multifaceted Applications of AI

In this enlightening episode of Tech UNMUTED, George Schoenstein and Santi Cuellar dive into the diverse world of AI-enabled platforms, revealing how they revolutionize daily organizational tasks. From software development, where AI assists in coding and debugging, to content creation, customer support, and even controversial fields like healthcare and legal, they explore AI&a...

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A Year in Review and a Glimpse into AI's Future 

In this insightful episode of Tech UNMUTED, George Schoenstein and Santi Cuellar reflect on a transformative year in AI, marking the onset of the generative AI era with ChatGPT's advancements. They discuss the rapid progress and widespread adoption of AI technologies like ChatGPT 4, Google Gemini, and Microsoft's Copilot, discussing the competitive landscape a...

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Defining Microsoft Copilot and ChatGPT  

In this episode of Tech UNMUTED, we take a deep dive into the often-confused realms of Microsoft Copilot and ChatGPT. While both leverage cutting-edge AI technology, they serve distinct purposes. Microsoft Copilot integrates seamlessly into the Microsoft ecosystem, enhancing productivity with personalized responses based on user data. ChatGPT, a conversational AI by OpenAI, excels i...

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December 15, 2023 17 mins

Uncovering the Latest Enhancements in Microsoft Teams 

In this episode of Tech UNMUTED, Santi Cuellar discusses the recent transformations in Microsoft Teams. As the go-to collaboration app in today's hybrid and remote work environment, Teams has undergone significant updates. Santi highlights key changes, focusing on features he finds most impactful. He guides listeners through Microsoft's Roadmap for staying up...

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Exploring Real-World Productivity Gains from Copilot’s AI Integration

In this episode of Tech UNMUTED, George Schoenstein and Santi Cuellar discuss a groundbreaking study on Copilot, Microsoft 365's AI tool. They dissect survey data from 297 early users, revealing astonishing productivity improvements. From task completion speeds to email management, Copilot's AI demonstrates over 50% efficiency gains across var...

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December 1, 2023 19 mins

Exploring the Preview of Windows Copilot

In this episode of Tech UNMUTED, George and Santi investigate the intricacies of Windows Copilot, currently in its preview phase. They share firsthand experiences from Microsoft Ignite, discussing the tool's functionality, troubleshooting efforts, and interactions with Microsoft engineers. The episode offers a unique perspective on Copilot's integration with the Windows o...

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Exploring the AI-Powered Revolution in Microsoft 365 and Beyond

In this episode of Tech UNMUTED, Santi Cuellar provides an insightful overview of Microsoft's Copilot. He explores its integration with Microsoft 365, Bing, and Teams, detailing its rollout phases and user accessibility. The episode delves into Copilot's functionality within various applications like Excel, PowerPoint, and Word, highlighting its abi...

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November 17, 2023 17 mins

Exploring the Future of AI and Custom Copilots at Microsoft Ignite, Seattle. 

In this dynamic live episode of Tech UNMUTED from Microsoft Ignite in Seattle, hosts George and Santi delve into the latest advancements in AI and the groundbreaking Copilot technology. They discuss the launch of Copilot Studio, a revolutionary low-code platform enabling users to create custom Copilots tailored to their specific needs. The episod...

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November 10, 2023 41 mins

Exploring the Evolution of AI from 2012 to 2023

Join us on this captivating episode of Tech UNMUTED as we take a deep dive into the remarkable journey of AI innovation over the past 10 years. From the inception of AlexNet in 2012 to the latest developments in 2023, we uncover the pivotal moments that have shaped the AI landscape. Santi and George dissect the intricate milestones, revealing how AI has evolved to understand...

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November 3, 2023 36 mins

Exploring the Creative Potential of AI-Generated Art 

Join Santi and his guest, Sam, as they embark on an exciting journey through the world of AI image generation. In this episode of Tech UNMUTED, they pit two powerful platforms, Midjourney and DALL-E, against each other to see which one can produce the most captivating and creative images. From hyper-realistic portraits to classic cartoon characters, they delve into the ...

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Empowering the average user to create apps in Microsoft Teams 

In this captivating episode of Tech UNMUTED, hosts George Schoenstein and Santi Cuellar embark on an exciting journey to unveil how anyone, even the average user, can create a game-changing email app for Microsoft Teams. They walk you through the process step by step, from the developer portal to app customization and admin approval. Discover how this low-code ...

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Discover the Future of Search

Join George Schoenstein and Santi Cuellar as they explore the revolutionary capabilities of Bing's Copilot. From conversational AI to generating unique images on-the-fly, this episode of Tech UNMUTED looks into how Microsoft is reshaping the search experience. Learn how Copilot seamlessly integrates with Microsoft Edge for an enhanced user experience, and why it might just be time to reth...

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Diving Deep into Microsoft's Game-Changing AI Platform 

In this episode of Tech UNMUTED, George Schoenstein and Santi Cuellar discuss Microsoft's latest announcement: Copilot. From its debut at the Microsoft 365 conference to its recent pricing reveal, they dissect its features, potential, and the transformative impact on daily tasks. They also explore its integration across Microsoft's suite, from Windows 1...

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Unraveling ChatGPT's Power: An AI Experiment with NFL Score Predictions 

In this episode of Tech UNMUTED, George and Santi explore the advanced functionalities of ChatGPT, particularly the GPT-4 paid version. They dive into the world of plugins and test the AI's prowess in predicting NFL scores based on historical data. While the results might surprise you, the journey of understanding AI's capabilities is t...

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