In this episode of Tectonic Podcast, we talk with Mike Martin — former admin turned Chief Customer Officer at 10K — about the evolution from doing the work to leading the work. With 17+ years of experience, Mike breaks down what separates good consultants from great ones, how to grow teams from scratch, and why the future of tech hiring is all about flexibility and fit.
Key Takeaways:
✅ Leadership starts with service—support first, lead second.
✅ Fractional consulting isn’t a trend—it’s a movement.
✅ A strong peer network builds stronger hires.
✅ Hiring processes shouldn’t be marathons—just meaningful.
✅ Real community opens real doors.
🎧 Hit play to rethink how you scale teams, talent, and trust in the Salesforce space.
Techtonic is a Gaggle Social production.
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