Ted's Hospitality Minute with Host Ted Kelly

Ted's Hospitality Minute with Host Ted Kelly

As founder and chief executive of Interserv, I created a career around providing the most comprehensive solutions and start-to-finish project management for hospitality renovations and facility maintenance. If you are looking for a company to take on all the details of your project, look no further. I enjoy solving problems and earning enough trust to be considered a partner, so running my own business was a life goal. My father, who operated an appliance repair store in Savannah, Ga., during the civil rights era, used me early on as his helper and instilled a respect for a strong handshake.

Episodes

October 7, 2024 26 mins

What does it REALLY take to succeed in the hospitality industry? On this episode of Ted's Hospitality Minute, Reese Holman, Regional Director of Operations at Aimbridge Hospitality, pulls back the curtain and shares his insights. From mastering the operational side – think property inspections, financial analysis, and labor management – to cultivating genuine compassion and resolving guest concerns, Reese emphasizes the multifac...

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In hospitality, you either love it or you don't. Wes Santos, GM of Sarasota's Hyatt Regency, shares his infectious passion for the industry and the rollercoaster ride that comes with it. He opens up about the challenges of leading a large team, the importance of guest satisfaction, and the unwavering dedication it takes to succeed in this fast-paced world. Join him and host Ted Kelly on this episode of Ted's Hospital...

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From coast to coast, with a heart in the heartland. Join Ted Kelly and special guest, Erin Roberts, The Heartland Director of Operations, as she shares her hospitality journey, love for her city, and insights on navigating the industry's challenges. It's a conversation filled with passion, resilience, and a touch of Midwestern charm. Tune in to Ted's Hospitality Minute today: https://youtu.be/jYfknGw7Ze0 #Hospitali...

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From Coding to Check-Ins: Jaden Crudup's Unexpected Hospitality Journey Jaden Crudup, Sonesta's Lodging Development Manager, shares his unique career transition from computer science to the hospitality industry on Ted's Hospitality Minute hosted by Ted Kelly. Jaden provides valuable insights on networking, mentorship, and the lessons learned from hands-on experience in the field. Don't miss this week's latest...

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Making history in hospitality! Join Ted Kelly on Ted's Hospitality Minute as he interviews Andy Ingraham, President and Founder of NABHOOD. Andy’s story is one of resilience and innovation, from his early observations in the Bahamas to creating a platform for African American hotel owners. This episode explores the critical role of diversity and the future of the hospitality industry. Tune in for an inspiring and educational d...

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From hotel front desks to the C-suite, Calvin Stovall's story is one of perseverance and passion. Calvin Stovall, a man who wears many hats—hospitality historian, executive coach, and author—joins us in this episode of Ted's Hospitality Minute by Ted Kelly. He shares his journey, the inspiration behind his book 'Hospitality Historiography,' and the transformative work happening at the Advanced Leadership Institut...

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From teenager to top General Manager, Shelly Moranville's journey is pure #hospitality inspiration! Get a taste of California's capital city through the eyes of a seasoned hotelier on the latest episode of Ted's Hospitality Minute by Ted Kelly. Hear how she persevered, opened hotels, and now leads a team at the stunning Crescent Hotels & Resorts - Residence Inn by Marriott. Plus, a glimpse into California's s...

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What's it like to turn old motels into luxury boutique hotels? Matt Wright, Regional Director of Hotel and Revenue for Nomada Hotel Group, sits down with Ted Kelly to gives us an inside look. From the challenges of renovation to creating unique guest experiences, Matt shares his expertise and passion for hospitality. Don't miss this episode of Ted's Hospitality Minute https://youtu.be/PYM0OV_3HsY! #boutiquehotels ...

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Design, luxury, and a sprinkle of history... That's what makes Hotel AKA in Alexandria so special. Managing Director of Hotel AKA, Chris Saputo takes us on a tour of his unique property and shares the secrets behind its transformation from a Holiday Inn to a design award-winning masterpiece! He shares insider tips on the "five diamond concept" and the secret to understanding what guests REALLY want. You don't w...

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The Grand Hotel is a place where history comes alive and memories are made. Join Ted Kelly on the latest episode of Ted's Hospitality Minute as he chats with the President of the World Famous Grand Hotel on Mackinac Island David Jurcak about the hotel's commitment to preserving its rich heritage while constantly evolving to meet the needs of modern travelers. A must-listen for anyone who appreciates the balance of traditi...

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The hotel industry is facing a shift! The latest episode of Ted Kelly's Hospitality Minute with Ted Kelly, episode guest Bruce Jordan, Author and the MJ of the Hotel Industry discusses the challenges of finding experienced staff for maintenance and navigating the complexities of PIP (Property Improvement Plan) projects. He also shares success stories and emphasizes the importance of being prepared and adaptable. Don't m...

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Imagine planning a single event for over a YEAR? Ira Levine, sports and entertainment executive reveals the intense preparation and challenges behind iconic sports gatherings. If you love the buzz of a major sporting event, this episode of Hospitality Minute hosted by Ted Kelly is for you. Get inspired to chase your own big ideas here https://youtu.be/iVU3CEmz6SM #eventmanagement #behindthescenes #crisismanagement #eventmarketi...

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Hospitality is booming, but it's not always smooth sailing. Get the inside track on the hot topics facing the hotel industry right now – think rising costs, labor shortages, and more. Charles Oswald, CEO of Aperture Hotels, lays it all out for Ted Kelly on the latest episode of Ted's Hospitality Minute. You do not want to miss this out https://youtu.be/8qqeqLZIdPg #hospitalitymanagement #hoteltrends #industrynews The R...

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Ready for some career inspiration? On the latest episode of Ted's Hospitality Minute hosted by Ted Kelly, we hear the incredible story of Jerry Reyes, Area Vice President of Operations at Highgate Hotels. From server to industry leader, Jerry's journey proves that dedication and a passion for service can take you anywhere. His insights on leadership, team building, and sustainability are invaluable for anyone in the hospi...

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Beachfront Bliss & Business Hustle: Thinking of opening a dreamy hotel in paradise? Toni Carter, owner of La Posada Del Mar, spills the tea on the realities of hospitality in exotic locations. It's not all Mai Tais by the pool! Listen to Toni's journey and the challenges (and rewards!) of being a business owner abroad on the latest Hospitality Minute with Ted Kelly! Check out the latest episode here https://yout...

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Get ready for a fun and informative conversation about the hotel industry! This week on the latest episode of Ted's Hospitality Minute, host Ted Kelly welcomes Derek Rowe, GM of the stylish Hotel Indigo Atlanta. Derek shares his journey, industry secrets, and what makes their hotel truly unique. Tune in for his inspiring story right here https://youtu.be/LkBAATWVbTc #HospitalityIndustry #Atlanta #HotelInsights #Leadershi...

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The Hospitality Industry can be challenging but rewarding! With Sargis Mnatsakanyan Sargis Mnatsakanyan - Regional Director of Ops at McNeill Hotel Company Sargis joins Ted to talk about what makes the hospitality industry worth working in and a mutual friend's legacy on the Ted's Hospitality Minute Podcast with Host Ted Kelly of Interserv Maintenance Management Solutions See Full Episode HERE: https://youtu.be/8hlX6SiM...

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The Queen of Hospitality Bedding! Ruby Russell of BefittedBedding.com Ted and Ruby discuss the future of bedding in the hospitality industry and how Ruby got started in the bedding space. Ted's Hospitality Minute Podcast with Host Ted Kelly Tune into Ted's Hospitality Minute hosted by Ted Kelly to learn more. Full episode here: https://youtu.be/daY6sXVCEvk Virtual Audio Conference: January 24th, 2024 BEFITT...

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Elevate your property management skills! On the latest episode of Ted's Hospitality Minute Podcast with host Ted Kelly and guest Nick Benz of Sensor Industries crack the code on simple fixes & smart tech saving hotels BIG money. Tune in to learn how technology can revolutionize property operations and streamline efficiency, all at your fingertips here https://youtu.be/AGO9AsEJMM8 #FacilityManagement #InnovativeSolutions...

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January 8, 2024 15 mins

Ready for a career takeoff in hospitality? Join Ted Kelly of Interserv Maintenance Management Solutions on the latest episode of Ted's Hospitality Minute Podcast, featuring Ben G utteridge from Northern Arizona University as they bring y ou the voices of tomorrow's hospitality leaders on Ted's Hospitality Minute. Hear their bold visions, innovative ideas, and what they're looking for in the industry that will ...

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