Five conversations with retail entrepreneurs and experts who've built successful businesses by focusing on customer relationships, finding creative solutions, and staying true to their mission. From lumber liquidation to rum cakes, these stories reveal the fundamentals that drive retail success.
Background: Started with Evil Knievel bicycle jumps at age 12, built a construction company, then discovered opportunity in discounted lumber Key Insights:
Background: Family business built around signature rum cakes using old Methodist church recipe Key Insights:
Background: Retail analyst focused on debt-laden retailers and market challenges Key Insights:
Background: Former brand strategist who built grain trading business, now runs 35-person CX consulting firm Key Insights:
Background: Started part-time at Singer during college, now operates 13 stores with 150 employees Key Insights:
Customer Relationships: Every successful retailer prioritizes long-term customer relationships over short-term profits
Solving Real Problems: Whether it's quality lumber at discount prices or finding ways to say yes, these retailers focus on genuine customer needs
Sensory Marketing: Scent, atmosphere, and memorable experiences create lasting customer connections
Operational Focus: Success comes from mastering the basics, not chasing trends or quick fixes
Debt vs. Growth: Sustainable businesses invest in customer experience rather than extracting value through debt
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.