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October 31, 2024 59 mins

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New episode with Carlos Matias and its chock-full of industry insider information but drives a narrative that is a robust roadmap for consumer expectation and the true ethos of hospitality professionals.

Carlos speaks about his diverse background within the industry while unveiling improper practices that he experienced. Given his background and trajectory, Carlos has crafted a unique path of empowerment and accessibility within all spaces that he has been apart of.

We often talk about how diverse experiences influence our behaviors moving forward yet its inspiring to see it in real time - to ensure we combat unfortunate circumstances with a commitment to shift our experiences into something accessible for our colleagues at large.

This episode is a very "no one left behind" mentality and it is of a pivotal point within the reality of what hospitality has been and how it should be moving forward.

This is true gold.

As always, we want to thank the homies at Blind Barber Chicago for hosting this necessary conversation, Coquetel Collective for the support and Quari Ice for the product. 

Take care out there; see you next time. 

- The T o S Crew

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