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April 18, 2025 78 mins

Keywords: marketing, entrepreneurship, international business, cultural insights, internships, language skills, Dubai, New York, Shanghai, identity, donuts, entrepreneurship, marketing, business challenges, digital marketing, empathy, AI, business lessons, franchise, donut shop, South Asia, empathy, marketing, target audience, observation, email marketing, branding, social media, small business, digital marketing, client engagement

Summary:  In this episode, host Mitch Beinhaker interviews Merag Shahzad, who shares his journey from a naive high school student to an international business professional. Merag discusses his cultural experiences during internships in various countries, the impact of the 2008 real estate collapse in Dubai, and his transition from politics to business. He also reflects on his language skills, identity challenges, and the entrepreneurial spirit that led him to start a donut business in Germany. In this conversation, Merag Shahzad discusses the evolution of entrepreneurship in South Asia, the challenges faced in running a donut shop, and the importance of effective marketing strategies. He shares valuable lessons learned from his experiences, emphasizing the need for empathy in marketing and the common mistakes businesses make in digital marketing. The discussion also touches on the role of AI in content creation and the necessity of personal involvement in ensuring quality. In this conversation, Merag Shahzad emphasizes the critical role of empathy in marketing, the importance of understanding target audiences, and the necessity of observing consumer behavior. He discusses effective email marketing strategies, the balance between personal branding and business branding, and the significance of connecting with audiences through various online platforms.

Takeaways

  • Merag's parents were immigrants who lacked formal education.
  • Internships provided Merag with a reality check about the corporate world.
  • The 2008 real estate collapse in Dubai taught Merag valuable business lessons.
  • Merag's language skills helped him navigate different cultures.
  • He experienced cultural shock during his internships in various countries.
  • Merag's perception of New York was different from reality.
  • He learned Mandarin to connect with Chinese culture.
  • Merag's journey reflects the importance of adaptability in business.
  • He shifted his focus from politics to business for practical reasons.
  • Starting a donut business in Germany highlighted the importance of marketing. Entrepreneurship has gained popularity in South Asia recently.
  • Marketing strategies must be tailored to local businesses.
  • Running a donut shop involves significant challenges and responsibilities.
  • Learning from business failures is crucial for future success.
  • Empathy is essential in creating effective marketing messages.
  • Many businesses fail to understand their target audience.
  • Digital marketing mistakes are common across all business sizes.
  • AI can assist in content creation but requires human oversight.
  • Stock photos are easily recognizable and often ineffective.
  • Successful marketing requires a personal touch and genuine connection. Empathy in marketing is essential for building genuine connections.
  • Understanding your target audience requires deep investment and respect.
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