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In this compelling episode, host Josh Fertel is joined by insurance expert Nordia Ramirez from PolicyPro Insurance Agency. With an impressive 25+ years in the healthcare sector, Nordia opens up about her journey and the vital role she plays in helping physicians protect their practices. From her early days in healthcare consulting and marketing to her current role in offering tailored insurance and legal defense solutions, Nordia brings a wealth of experience and knowledge.

The episode dives into:

  • Medical Malpractice & Going Bare: Nordia explains the “going bare” concept, where physicians opt out of traditional malpractice insurance, and the risks and rewards of this approach. She shares insights into why certain specialties like plastic surgery and OB/GYN often face higher litigation risks and how prepaid legal defense can be a smart alternative.
  • PolicyPro & Legal Defense Plans: Discover how PolicyPro offers solutions for those who prefer legal defense coverage over traditional insurance. Nordia explains the benefits, including flat-rate fees, no waiting periods, and comprehensive representation through seasoned attorneys at Lubell Rosen.
  • Practical Consulting Tips for Practices: Nordia shares her unique approach when consulting with healthcare practices, focusing on details that can elevate patient experience—from front-desk etiquette and waiting room ambiance to ensuring billing departments run efficiently.
  • Client Success Stories: Listen as Nordia recounts the transformation of a struggling practice, where small but impactful changes helped boost patient satisfaction and overall revenue.
  • Essential Advice for Physicians: Nordia emphasizes the importance of having some form of coverage, whether legal defense or insurance, to protect against the financial impact of lawsuits. She passionately advocates for healthcare professionals to educate themselves and take steps to safeguard their hard-earned careers.

This episode is packed with actionable insights and expert advice, perfect for healthcare providers who want to minimize risks, improve their practice operations, and focus on delivering top-notch patient care.

Nordia Ramirez
Experienced Management Consultant, Client Relations, Sales and Marketing professional with a demonstrated history of working in the medical practice industry

Phone:  954-632-5126
Website:  https://www.jabribusiness.com
Website:  https://www.policyproinsuranceagency.com
LindedIn:  https://www.linkedin.com/in/nordia-ramirez-89127711a/


THE ANGRY BILLER, powered by J3 Revenue Cycle Management

Phone: (954) 544-2706

Website: https://www.j3rcm.com/

LinkedIn: https://www.linkedin.com/company/the-angry-biller/


Production of Podcast: VISUALS BY MOMO

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