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January 14, 2022 24 mins

“The more difficult projects are usually the ones that provide the most value to the organization. And if you truly are committed to creating value to the company, you need to accept the complexities and challenges that come with developing and deploying technologies.”

On an average day, global logistics company UPS delivers around 25.5 million packages. In peak times, that rises to more than 37 million. Join Juan Perez, Chief Information and Engineering Officer for UPS as he takes you through what’s needed to ensure flexibility and scalability when dealing with these sorts of numbers — even before managing the impact of the pandemic. You’ll hear about why combining engineering and IT in one position is so vital (and unusual), how UPS has used technology to support recruitment efforts, and the impact of the company’s global smart logistics network, including why up-to-the-minute parcel tracking might not be so far away. All these insights and more, delivered straight to you by the Art of the Pivot! 

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