The Bank Tellers

In this inaugural episode of our special series "The Intersection: Where DeFi + TradFi Meet," we dive deep into the rapidly converging worlds of traditional finance and decentralized finance with Leif Abraham, co-founder and co-CEO of Public.

Leif shares invaluable insights on how Public is bridging the gap between conventional investment platforms and digital assets, creating a trusted environment where users can build di...

On the latest episode of The Bank Tellers filmed at Money20/20 Europe, host Sheryl Chen sits down with Andy Ellis, CEO of NatWest Boxed, to explore the cutting-edge world of embedded finance and banking as a service. 

Andy shares invaluable insights from his journey of building an innovative financial venture within a traditional banking structure, including securing external investment from Warburg Pincus and establishing a landmar...

In this episode of The Bank Tellers, host Zach Anderson Pettet sits down with Biswa Banik, Chief Data Officer at Tonik Bank, the Philippines' first fully digital bank. Biswa shares his fascinating journey from Microsoft software developer to management consultant to fintech innovator, revealing how his unique background bridges technology and business to solve real-world financial problems.

Discover how Tonik Bank is tackling t...

Can a centuries-old bank still be a leader in innovation? At ABN AMRO, the answer is a clear yes, and Annerie Vreugdenhil is helping make it happen.

In this episode of The Bank Tellers, hosted by Money20/20 Head of Content, Sheryl Chen, Annerie shares how the bank is embracing the needs of the next generation through BUUT, a new banking platform built for Gen Z and their parents. With an Instagram-style interface, scrolla...

In this episode of The Bank Tellers, Simon Loong, Founder & Group CEO of WeLab, shares the story behind building one of Asia’s most innovative digital banking groups. From carrying secondhand IKEA desks into his first office to running a licensed digital bank across Hong Kong, Indonesia, and soon Thailand, Simon unpacks WeLab’s journey of growth, risk management, and smart expansion.

Hear how WeLab is redefining financial inclus...

In this episode of The Bank Tellers, Mike McCrary, 1st VP at LSBX (part of Lincoln Savings Bank), joins Zach Anderson Pettet to share what it’s like to help build one of the earliest and longest-standing fintech-bank partnerships in the U.S. 

Mike takes us inside LSBX’s 10+ year journey of powering fintechs, lessons learned from the embedded finance boom and bust, and why community banks are still uniquely positioned to lead what’s ...

Jonas Eichhorst, CEO of Timo Vietnam, joins The Bank Tellers to talk about what it takes to grow a digital bank in one of Asia’s most dynamic markets. With a background in both hardcore engineering and business strategy, Jonas brings a sharp, systems-driven perspective to building tech that feels personal.

He shares Timo’s journey from Vietnam’s first fee-free banking app to a transaction-driven platform serving high-earning, high-f...

In this episode of The Bank Tellers, Pimolpa Simaroj, Chief Country Officer of Deutsche Bank’s Bangkok branch, shares her remarkable journey through Thailand’s financial ecosystem, from her early days as a management trainee to leading one of the most established global banks in the region.

Filmed live at Money20/20 Asia, host Zach Anderson Pettet dives into Pimolpa’s unique perspective on the evolution of Thailand’s banking sector,...

Beverly Anderson, President & CEO of BECU, joins for another Credit Union Special onThe Bank Tellers. Her and Zach Anderson Pettet, VP, Fintech Strategy at Money20/20, have a powerful conversation about leadership, innovation, and what’s next for credit unions. 

She shares her remarkable path from Paducah, Kentucky to Harvard Business School and top executive roles at Equifax, Wells Fargo, American Express, and now BECU, one of ...

In this episode of The Bank Tellers, Sheryl Chen, Head of Content, Money20/20 Asia, speaks with Kohei Ueda, Head of Digital Transformation at Mizuho Bank’s Global Transaction Banking Department, for a deep dive into how one of Japan’s largest banks is navigating change from the inside out.

Filmed just ahead of Money20/20 Asia, Kohei shares how his team is tackling everything from generative AI and blockchain to building a ...

In this special pre-Money20/20 Asia episode of The Bank Tellers, Sheryl Chen, Head of Content, Asia, sits down with Deven Somaya, Managing Director and Global Head of Emerging Commerce Solutions at Citi, for a deeply personal and wide-ranging conversation from Singapore.

With over 24 years at Citi, Deven shares insights from his global career journey, including his decision to move from engineering to banking, the evolutio...

Credit Union Special: The Minds Behind the Members

How do credit unions stay competitive in a rapidly evolving financial world? In this special episode of The Bank Tellers, we sit down with Sterling Nielsen, CEO of Mountain America Credit Union, to discuss the future of credit unions, their role in financial inclusion, and how they’re leveraging technology to compete with big banks.

Tune in to hear:
-The secret to Mountain Americ...

Credit Union Special: The Minds Behind the Members

Zach Anderson Pettet, Money20/20's VP, Fintech Strategy, interviews Shruti Miyashiro, President & CEO of DCU (Digital Federal Credit Union).

Tune in to learn how DCU's organic growth has made it one of the largest credit unions in the US, and how its intent to merge with First Tech is poised to create a $30 billion financial institution.

Key...

How do you build a digital bank that truly serves the underserved? In this episode of The Bank Tellers, Zach Anderson Pettet sits down with Rachel Freeman, Chief Growth Officer at Tyme, to explore how the company is redefining digital banking in emerging markets.

Tyme is proving that financial inclusion can be both impactful and profitable. Rachel shares the company’s hybrid approach, which combines digital banking with in...

In this episode of The Bank Tellers, we sit down with Sarah Billings, EVP and Head of Global Payments at PNC, to explore the evolving landscape of payments, technology, and banking innovation. From strategic investments in real-time payments to the importance of "brilliantly boring" banking, Sarah shares how PNC is driving innovation while keeping risk management and compliance at the core. Plus, she shares her thoughts o...

How do you lead digital transformation at a top-10 U.S. bank while keeping innovation at the forefront? In this episode of The Bank Tellers, we sit down with Kelly Buchanan, EVP & Divisional CIO of Enterprise Payments & Wholesale Technology at Truist, to discuss her journey from MasterCard to banking, how Truist is redefining innovation in wholesale banking, and why operational efficiency is just as critical as cutting-edge...

On the latest episode of The Bank Tellers, Ian Horne, Head of EU Content at Money20/20, sits down with Emma Hagan, CEO of ClearBank, to explore how the UK’s first new clearing bank in 250 years is shaking up financial services. 

Emma shares insights on embedded banking, fintech partnerships, and innovation in payments, plus what it takes to lead a cloud-native, API-driven institution.

Learn about:
-How ClearBank is tran...

Axos Bank is one of the OG digital banks, but how do they stay ahead in a world where every financial institution is going digital?

In this episode of The Bank Tellers, Zach Anderson Pettet sits down with Michael Pfau, Chief Digital Officer at Axos Bank, to dive into the future of digital banking, how to balance innovation with efficiency, and why being uncomfortable is the key to growth.

Topics Covered:
-The challenge of running...

On the latest episode of The Bank Tellers, Zach Anderson Pettet, VP, Fintech Strategy at Money20/20, sits down with Erica Khalili, the Chief Legal & Risk Officer at Lead Bank. 

This unfiltered and honest convo dives into the bank’s transformation from a traditional community bank to a fintech-forward institution.

Erica shares the unique journey that led her and her co-founders—who come from tech, data science,...