Too many bar and restaurant owners rely on gut feel to judge staff performance and profit.
A packed house doesn’t mean you’re making money and a friendly server doesn’t always mean a top performer.
In this episode, Geoffrey Toffetti reveals how data, not guesswork, uncovers hidden revenue leaks, lazy service habits, and quiet performance killers.
You'll learn how top hospitality brands are using AI, psychology, and POS metrics to spot gaps, train smarter, and increase revenue without more hours or more guests.
If you’ve ever asked, “Why are we busy but still broke?” This is your wake-up call.
What You’ll Learn
🌟 The hidden 30% revenue gap between top and bottom staff
🌟 Why your team might be underperforming without knowing it
🌟 Language swaps that boost upgrades without “selling”
🌟 How AI catches theft, discount abuse, and revenue leaks
🌟 Why upgrades outperform upselling every time
🌟 Unlocking extra effort from staff without burnout
🌟 How better staff treatment leads to better guest service
🔴Connect with Geoffrey Toffetti 🔴
💼 CEO, Frontline Performance Group
🌐 Website: www.frontlinepg.com
🔗 LinkedIn: www.linkedin.com/in/gtoffetti
🔴 Learn More: 🔴
📌 Want a personalized bar growth plan?
Book your FREE STRATEGY SESSION here
→ https://barbusinesscoach.com/strategy-session
🚨 Want a stronger team and better bar culture?
Grab the free Bar Culture Workbook now
→ https://barbusinesspodcast.com
📢 Get FREE ACCESS to a group that understands the bar business
→ https://www.facebook.com/groups/barbusinessnation
🚀 Snag my book "How to Make Top-Shelf Profits in the Bar Business!"
Learn 75+ strategies to run it more profitably
→ https://barbusinesscoach.com/book/
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
CrimeLess: Hillbilly Heist
It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.