The Battle Plan Marketing Podcast

The Battle Plan Marketing Podcast

Actionable advice to help grow your home services company. The Battle Plan Marketing Podcast is designed for contractors who are looking for effective tips and tactics to grow their business. Podcast topics include contractor marketing strategy, lead generation, web design, search engine optimization, reputation management, referral programs, content marketing, online advertising, social media, financials, sales, employee management, services, and general entrepreneurial interests. Mark Ambrose, host, speaker, and owner of Battle Plan Marketing LLC, has over 30 years experience in sales and marketing and over a decade in digital marketing and search engine optimization. Get more information at our website at https://www.battleplan-marketing.com.

Episodes

September 24, 2025 58 mins

We’re back with another no-BS episode in our Million Dollar Contracting book series—and this one hits where it hurts: getting paid.

Author and 40+ year Operator Kim Hopkins returns in Episode 171 to break down:

  • How he went from losing $80K at a time to collecting every penny
  • The common collection mistakes that bleed your bottom line
  • What to do when a GC, management company, or homeowner stalls (spoiler: it’s not small claims court)
  • ...

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In this power-packed episode, Tom Howard (VP at ServiceTitan + serial service business acquirer) lays out how he and his team took three underperforming HVAC companies and flipped them into a $25M machine—fast.

You’ll learn:

  • How to spot opportunity in a dumpster fire of a business
  • What radical transparency and equity can do for your team
  • How AI is outperforming human CSRs—and cutting costs
  • The real cost of bloated teams an...
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Think great work is enough to grow your service business? Think again.

In this episode, we sit down with Kim Hopkins, author of Million Dollar Contractor, to break down the three skills every local service pro must master to scale—people skills, technical skills, and admin systems.

Kim built a multi-million dollar electrical business from the trunk of a sedan—and he’s sharing the no-fluff strategies that actually get you more jobs, b...

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We continue the “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & Owner of The Electric Connection out of Los Angeles CA, in business for over four decades.

In this episode Kim we cover Sales, chapter 8 of his book.

Kim shared the lessons he learned on what customer types are ideal and which ones to avoid and the signals each one gives off telling you who the...

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We continue the “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & Owner of The Electric Connection out of Los Angeles CA.

In this episode Kim shares two of the most important lessons he’s learned in four decades of running his electrical services company.

We also touched on a few key points of Chapter 7 of his book, this chapter is on Internet Marketing.
...

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We continue the “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & owner of The Electric Connection out of Los Angeles CA.

Nearly the entire episode was devoted to the essential ingredients of a high-converting website for contractors.

From fundamental structure, to essential conversion elements, and how pretty it should look are all discussed.

Kim sh...

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In this interview we explore Chapter 5 on Promotions of this “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & owner of The Electric Connection out of Los Angeles CA.

40+ years of promotional wisdom was shared once again in this episode. What channels wasted money and where he found his best returns through the decades.

Kim talked about growing repeat and ref...

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Today we provide Chapter 4 of this “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & owner of The Electric Connection out of Los Angeles CA.

Promotion is the subject of chapter 4 and we had a fun time discussing many of the methods Kim has successfully used over the last 40+ years.

More of the good stuff here. Enjoy!

Buy The Book:
https://www.amazon.com/Mi...

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Today we provide Chapter 3 of this “Million Dollar Contracting” book review series with special guest and author, Kim Hopkins, Founder & owner of The Electric Connection out of Los Angeles CA.

Marketing is the subject of Chapter 3 and Kim shared his four decades of experience highlighting the need for a mixture of slow and fast marketing and why budgeting for marketing is crucial to long term survival.

Kim als...

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Today we review chapter 2 of the book "Million Dollar Contracting" with its author and special guest and author, Kim Hopkins, Founder & Owner of The Electric Connection out of Los Angeles CA.

From this chapter, titled “Setting Up Your Contracting Company Properly” we discussed seemingly simple but very important things like naming your company for future use, domain names, professional email, insurance, banki...

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Today we start a special book review series with special guest and author, Kim Hopkins, Founder & Owner of The Electric Connection out of Los Angeles CA.

Kim started his electrical services company in 1979 and today, nearly 45 years later, it thrives and operates with minimal involvement from him.

Kim decided at this point in his life he’d like to share the knowledge he acquired over all of those years of oper...

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Today we have a special guest on the podcast, Jakob Kirschner, Peak Advisory Fractional CFO out of Woodland Park CO.

When it all comes down to it, we’re all essentially in the profits business, so knowing our numbers and consulting with those who specialize in them best is a smart move.

Learn what a Fractional CFO is and how they’re an essential ingredient to make your service business more profitable or take it f...

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Today we have a special guest on the podcast, Osh Sawa, of Mile High Plumbing, Electrical, & Air out of the greater Denver area.

Discover how Osh, his wife, and his best friend John started plumbing and grew it in just a few short years to expand into HVAC and now electrical with a good sized team.

They developed referral relationships within the community to create a constant stream of incoming leads.

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Today, we have a special guest on the podcast: Rebecca Ramirez of Rambo121 Moving & Storage Company in the greater Phoenix AZ area.

Five years ago, Becca and her husband Oscar quit their jobs, bought a moving truck, and started on their path to owning and operating a successful moving and storage company.

See how they sought out relationships with referral partners to keep a steady stream of business flowing a...

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Today we have a special guest on the podcast, Dominic Arsenault with Domination Plumbing out of Leominster MA with locations in 3 cities.

In just five short years Dominic has started and grown his plumbing & HVAC company from zero to 28 employees and expanded into three cities.

You can quickly see why he’s been so successful and his growth so rapid, because Dominic is all about taking care of people - his empl...

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Today we have a special guest on the podcast, Don Hilderbrand, from PlumbSmart out of Asheville NC.

Asheville NC and dozens of cities and towns across the southeastern U.S. were hit hard or completely devastated by Hurricane Helene.

In this discussion, Don talks about how unprepared most of us are for such events and how you can take action to help ready yourself, your business, and your community for such tragedi...

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Today we have a special guest on the podcast, Erik Bon Fleur, MBA, owner-operator of Andy Frattin Plumbing in Ormond Beach Florida.

After spending over a decade in the corporate world, Erik caught the entrepreneurial bug and went on a path to buy and then run a service business.

We explore his path, why he chose a plumbing company, and where he took it from there.

He grew the company fast by implementing ...

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Today we have a special guest on the podcast, Brett Neal, CPA, and Co-owner of High Velocity Accounting, who specializes in working with home service companies.

Running a service business is hard, and getting the numbers right is the most important ingredient to success.

Working harder when the numbers are off just accelerates the challenges and stress.

Accounting and bookkeeping are usually not the stron...

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Today we have a special guest on the podcast, Ian Schotanus, the “H.R. Guy”, and co-owner of The Big Picture Consulting.

Is your company compliant with payroll and Human Resources?

If you have employees, you are subject to payroll, safety, and other H.R. compliance laws.

Today’s episode discusses many of the legal requirements of operating your Home Service company and some simple solutions to cover your ...

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Today we have two special guests on the podcast, Angie Snow and  Michelle Myers, Co-Founders of The CSR Academy.

If you ever wanted to know how to grow your business fast without spending more money on ads, this is the episode for you.

If you ever wanted to know how small investments in your team can pay massive dividends for years, this episode is for you.

If your booking rate is below 70 percent, this e...

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