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October 13, 2025 27 mins
On this episode of The Benefit Whisperer, Ralph Weber interviews Rachel Strauss, the "PBM Princess," to expose how pharmacy benefit managers manipulate contracts, rebates, and definitions to extract margin from employers. They break down contract landmines, phony transparency language, weak audit clauses, and the real story behind "100% pass-through." If you're an employer, broker, or benefits leader struggling to contain pharmacy costs, this episode is your roadmap to fighting back. 00:00 Understanding Pharmacy Benefits and PBMs 01:17 Contract Landmines and Definitions 03:58 Rebates and Their Implications 06:24 Guarantees and Risk in PBM Contracts 09:56 Audit Rights and Transparency 15:37 The Illusion of Pass-Through Pricing 18:39 Prior Authorization and Cost Management 23:06 Navigating High Deductible Health Plans 26:46 The Need for Transparency in Healthcare Pricing Guest: Rachel Strauss • rachelmstrauss.com LinkedIn: linkedin.com/in/rachelmstrauss Email: rachel@rachelmstrauss.com Host: Ralph Weber • ralph@thebenefitwhisperer.com Phone: (832) 924-3330 Website: fixmybenefitsnow.com Schedule a FREE consultation with Ralph: https://calendly.com/ralph-weber-routethree?utm_source=blubrry&utm_medium=emails&utm_campaign=ep30&utm_id=podcast
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