On this White Hat Wednesday edition of the BHPH Morning Show, we're proud to announce a significant milestone: the complete White Hat Way Certification Course has now been fully archived in the cloud—professionally captured in high-definition video, high-quality audio, and transcribed into a comprehensive 90+ page transcript.
This represents more than just a file dump—it's a landmark in accountability and leadership for the used car industry. White Hat Certification helps dealer principals elevate their brand, culture, and consumer trust through a values-based framework that will eventually be available on-demand.
In this episode, we explore why certification matters more than ever—as compliance pressures rise, consumer trust thins, and long-term reputation becomes a competitive edge. Join us as we dig into how this archived curriculum gives our industry a mirror, a map, and a megaphone.
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Find the BHPH Morning Show on Video (Live or Archived)
Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!
We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.
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