On this White Hat Wednesday edition of the BHPH Morning Show, we sit down with Corinne Kirkendall, EVP of Compliance and Regulatory Affairs at PassTime GPS. We'll discuss how independent dealers are flipping the script on legalese. Contracts may be a necessary part of doing business in Buy Here Pay Here—but that doesn’t mean they have to sound like they were written by robots.
We’ll break down a few hard-to-understand clauses in dealer agreements and show how ethical operators are rewriting them in plain, human language. Corinne joins to discuss how transparency is simply good business. Plus, we spotlight an emerging trend: adding “why this matters” footnotes to help customers better understand their agreements and build lasting trust.
This is a must-listen for anyone who believes clarity is the new competitive edge. To join via interactive chat, tune in LIVE at 11am EDT.
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Find the BHPH Morning Show on Video (Live or Archived)
Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more!
We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.
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