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July 23, 2025 32 mins

Dealers, if you’ve ever tried to explain your losses to a lender — or make sense of your own — you know how messy the data can be. Today we’re shining a light on a simple fix that could solve some of that: getting DMS providers to add a standard dropdown or radio button for charge-off reasons. It’s a small tweak with big-time potential.

Better data means better loss analysis. Better loss analysis means smarter decisions, more trust from lenders, and access to capital that fits your portfolio. But this won’t happen without your voice.

This White Hat Wednesday episode is a call to action for every dealer who’s tired of flying blind when it comes to portfolio performance. If we want cleaner data and stronger financial footing, it’s time to speak up — because DMS providers will listen and act when enough of us ask for it.

Tune in, learn what’s at stake, and let’s push for industry-wide progress.

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Find the BHPH Morning Show LIVE on YouTube, LinkedIn and Facebook every Mon, Wed, & Fri at 11am eastern where we (Jim and Michelle Rhoads along with featured guests) talk #buyherepayhere #bhph #subprime #automotive #finance #ethics #whitehatway #customerretention #customerengagement #marketing and much more! 

We are pleased to use our sometimes-scratchy morning voices to speak up on behalf of BHPH Dealers. Don't forget to LIKE the videos and SUBSCRIBE to The Octane Group channel. Also, please add your comments or questions right here in the BHPH Institute.

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