Firm Feedback in a Fragile World | Jeff Hancher

In this powerful episode of The Big Fish Cares Podcast, host Benny Fisher sits down with Jeff Hancher: Army veteran, Fortune 500 leader, leadership coach, and author of the new book Firm Feedback in a Fragile World. Jeff shares his remarkable journey from growing up in poverty in southwestern Pennsylvania, watching his mom stretch medication just to survive, to becoming a decorated corporate leader and leadership expert. His story is a raw and inspiring look at resilience, purpose, and the transformative power of honest conversations in leadership. Together, Jeff and Benny explore the importance of building a winning culture through firm but caring feedback, the pain and lessons of Jeff's teenage years, and how his leadership philosophy was shaped by adversity, faith, and an unwavering drive to impact others. If you're a leader, entrepreneur, or aspiring change-maker, this episode will challenge you to lead with purpose, confront hard truths, and become a leader people don’t want to let down. Order Jeff’s new book Firm Feedback in a Fragile World on Amazon today and discover the tools to lead with courage and clarity!