The bigQUEST Podcast with Andy Murray

What does it take to create real change? 

In this episode I chatted with John Gaiters to hear more about his quest to reshape the way business impacts unity and belonging.

John is a  young entrepreneur with big dreams to make an impact in the DE&I space by bringing people together for conversation, learning and action.

It’s an incredible story worth hearing and a testament to the power of purpose and ...

 There's a question I've been thinking about for some time. How do we create truly new ideas that move us forward?   Fresh ideas that truly move our companies forward? How will we need to think differently to find fresh, new ideas? 

So much of what we call new is really just an extension of the present. The post industrialized work world has been great for incremental improvements and efficiency, but struggles to...

What does it actually mean to act like owners, take more risks, and be more entrepreneurial in the conference room or executive suite of a big company? Tune in to today’s episode where Andy Murray talks to Julie Walker, partner and CEO adviser at Inc. CEO Project, about what has changed in business where the ordinary employee is now being compelled to become something they’ve only read about and were certainly never taught in busin...

How would you define your value proposition? Tune in to today’s episode where Andy Murray talks with entrepreneur and CEO, Habib Salo. They cover the gains of customer-centric marketing, innovative digital strategies, and the light bulb moment that inspired Habib to run the family business in a totally new way. For more information on the bigQUEST Framework, find us at bigQUEST.com.


Episode Links

Young Nails ...

Could a strategic partnership transform your business? Tune in to today’s episode where Andy talks with Tom Muccio, leader of the 1980s global relationship formation between Walmart and Procter & Gamble. You’ll hear rich leadership insights focused on shared outcomes, the secret sauce to motivating teams on a bigQUEST, and whether collaborations can occur in today's supplier-retailer environment. For more information on th...

Are you creating your own best practices or following others in your industry? In today’s episode, Andy uncovers customer service insights with Adrian Swinscoe, customer service advisor and author. They discuss the importance of paying attention to the edges and identify the one vital ingredient to a bigQUEST: bravery to try something new and embrace the possibility of failure. For more information on the bigQUEST Framework, find u...

What’s the one thing you should never say when telling a story? Tune in to today’s episode where Andy Murray talks to Paul Smith, best-selling author and business storytelling coach, about crafting 10 powerful stories to effectively communicate your mission, vision and values, and how to overcome the fear that goes along with this right brain method of leading and earning buy-in. For more information on the bigQUEST Framework, find...

How do you identify the one key activity that is strategic to success? Tune in to today’s episode where Andy Murray talks about Questions 4 & 5 of the 5 Big Questions when starting a bigQUEST: What is the single measure that moves us toward success? What is one thing everyone can do every single day? Learn how a simplified framework can build momentum and earn buy-in across stakeholders, the power of choosing one single measure...

How can we start a bigQUEST by calling out only one barrier? Tune in to today’s episode where Andy Murray talks about Question 3 of the 5 Big Questions when starting a bigQUEST: What is the single biggest barrier that must be overcome? He’ll explain how to spot the biggest obstacle and how to acknowledge the endless variables when strategizing solutions. After three decades overcoming obstacles in corporate environments, he’ll shar...

What’s the litmus test for determining the most important outcome of a bigQUEST? Tune in to today’s episode where Andy Murray talks about Question 2 of the 5 Big Questions when starting a bigQUEST: What’s the single most important outcome? He’ll walk us through the framework for achieving customer-centric results, break down the difference between objectives and outcomes, and shed light on the beauty of uncertainty. For more inform...

Is there a trick to quickly uncovering the problem most impacting my customer?

Tune in to today’s episode where Andy Murray talks about Question 1 of the 5 Big Questions when starting a bigQUEST: What is the single biggest problem we need to solve?

Andy will share how to use storytelling and mystery-solving skills when problem-discovering, and how to know for sure that you’ve achieved your goal.

For mo...

What are the leadership gaps you see within the new marketplace?  Tune in to today’s episode where Andy Murray discusses the magic of co-creation, the power of leading with responsibility, and leadership gold that will turn moments into a movement. He explores some blue ocean moments in his three-decade career at Walmart, P&G, and Dayspring, and how the bigQUEST framework was born from those adventures. For more information on ...