June 1, 2023 • 37 mins
In our eleventh episode Bryan, Karen, and Micah find themselves talking about…
- All things Arlo with Information Systems and Managed IT Manager Chris Centracchio.
- Mailbag Segment: The explanation of IP addresses with Network Operations Supervisor Clent Kesey.
- The latest at Channel 6, the Connection magazine, and outdoor events around our area.
- Micah’s Trivia and more!
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Bryan Kell:
Welcome to the BLC Connection Podcast. (00:02):
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I'm Bryan Kell.
Karen Wilson: I'm Karen Wilson. (00:06):
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Micah Lawrence: And I'm Micah Lawrence. (00:07):
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All Hosts: Let's get connected. (00:08):
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Bryan Kell: It is the BLC Connection Podcast. (00:12):
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Bryan Kell.
Karen Wilson: Karen Wilson. (00:16):
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Micah Lawrence: Micah Lawrence. (00:17):
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Bryan Kell: All right, we've got the gang back together. (00:18):
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It is the 11th episode.
We've reached double hockey sticks on this one as we move past10 and into 11.
On this episode, Micah, lots going on.
Micah Lawrence: That's right. We're going to find out a little bit more about what's going on in Channel Six, Connection magazine, and the (00:30):
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events in June.
Bryan Kell: Karen Wilson, two letters, I-P. (00:36):
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Karen Wilson: Yeah. We're going to talk to Clent Kesey and discover what an IP address is and why it's so important to us and (00:38):
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to our households and businesses.
Bryan Kell: Okay. And then, Micah, you got your bag of shenanigans with you. (00:48):
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Micah Lawrence: I've got them ready. (00:52):
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Bryan Kell: Okay. And so all that plus next, we're going to find out who or what this Arlo guy is and why your home or small (00:53):
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business might need to get to know him with our own ChrisCentracchio.
Kick back. Enjoy.
It's the BLC Connection Podcast.
(01:14):
BLC Connection Podcast.
Joining us literally in the managed IT area is IT manager andsecurity, I guess it's
IT and security manager, Chris Centracchio.
Chris Centracchio welcome to the BLC Connection Podcast.
Chris Centracchio: Thank you. (01:29):
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Bryan Kell: You've been wanting to get on here so bad for the last, I guess we've been doing this now a little over a year, and I'm glad that (01:30):
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we could make your wish happen.
Finally coming on.
Are you pumped?
Chris Centracchio: I am, yes. (01:42):
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Bryan Kell: Okay. We've got you on here because we've talked a lot inside these walls, and then we've talked a lot outside these walls, (01:44):
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about something called Arlo.
So Chris Centracchio, will you please put to rest, what is Arlo?
Chris Centracchio: Arlo is a brand of surveillance cameras and systems that we now offer here at Ben Lomand that is implemented in with our Ben (01:59):
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Lomand Home app to a degree.
Bryan Kell: To a degree. (02:09):
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Chris Centracchio: To a degree. (02:10):
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Bryan Kell: Okay. You want to tell us what that degree is? (02:11):
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Chris Centracchio: Well, yes, I can. (02:14):
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Okay.
Bryan Kell: Well, what that allows the customer to do is they don't have to swivel between the Arlo app and our Ben Lomand Home app (02:19):
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to get to different functions.
They can check their battery level right from Ben Lomand home.
They can see if their cameras are online, all of that, withouthaving to hop over to the Arlo app.
Okay. Yeah.
And so, we're going to talk, I think, a little bit more aboutthat, about how this incorporates – how it is a Ben Lomand Home
(02:45):
family of products.
And I guess when you're a part of Ben Lomand home, we're talkingwhat the – Well, we'll talk
about, I think that's Karen's question later on during thiswhole thing.
So we'll talk more about that a little bit later on.
Karen Wilson: Well, there are, you know, some confusion on our Ben Lomand Security Skybell doorbell and the Arlo doorbell. (03:00):
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Can you help clear that up for us?
Chris Centracchio: Yes. And I can understand some of the confusion because they do look very similar when you compare them, just eyeballing them. (03:10):
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The Skybell doorbell works with our current security offeringwith the Honeywell Presidio
Hardware. Arlo is a standalone surveillance doorbell.
It is 100% wireless, the one that we sell.
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So it's different in that respect.
Karen Wilson: And I'll kind of follow-up to that. (03:37):
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So just, you know, as somebody that's kind of learning about thesecurity.
The security is more like the alarm goes off, somebody you've gotan intruder.
But the Arlo is more like observation type stuff.
But it can work in conjunction.
I guess it could be utilized as security, too.
Chris Centracchio: It can to a degree. (03:56):
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What the Arlo offering gives the customer is the ability to seemotion alerts and that sort of thing on their
property, whether they're at home, on the go, on their phone.
It allows them to do all that.
It has two way audio so they can hear and talk to the person onthe other end that they detect.
(04:18):
All of that. The main difference is right now we do not haveintegration with our Arlo offering to do, you know, 911
calls, that sort of thing.
Karen Wilson: Right. So we're thinking like nanny cams, watching the front door for people delivering packages, and things like that. (04:28):
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Chris Centracchio: Yes. Indoor outdoor cameras, the doorbell, all of that. (04:35):
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And they also have floodlights.
Micah Lawrence: All right. So, Chris, you mentioned some of the different cameras. (04:41):
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What kind of different options do people have?
I'm assuming you mentioned there's floodlight cameras.
There's doorbells.
You know, what other kind of cameras are available to everyone?
Chris Centracchio: Currently, Ben Lomand offers the Ultra Pro 4 Series cameras. (04:56):
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They're wireless, 2K.
They have a built in floodlight and two-way audio.
We do have a 4K offering camera.
It is the Arlo Pro 2s.
The main difference between those is the Pro 2s will draw aquicker battery life.
(05:18):
It will be less life on your battery with the Pro 2s versus thePro 4s.
We have floodlight cameras.
Those are the Pro 3s.
And we also offer the essential doorbells which we havewireless, and we do offer the wired, although we prefer you to
get the wireless because they're easier to install and maintain.
Bryan Kell: And you're involved in the installation process, so you want to make it easy. (05:38):
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Chris Centracchio: I am. (05:40):
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Karen Wilson: I'll follow-up with that. (05:42):
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Since we just had a security system put in at a shop we've got, and the clarity between the
cameras is so different with the Arlo because we can see like abody coming in.
Really can't quite tell who it is, which is fine.
But with that Arlo camera, whether it's 2K or 4k you're talkingabout, you can basically see who it is and identify
(06:09):
who it is.
Chris Centracchio: Yeah, you can. They have very good clarity. (06:10):
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They also have a 160 degree field of view, so you can reallycover a lot of area with just one camera.
So it makes it really easy to install at a person's home and getthe coverage that they want.
Bryan Kell: I'm fascinated by the floodlight camera. (06:26):
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Tell me a little bit more about that, how that operates Iguess.
Chris Centracchio: It is actually an LED. (06:34):
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It looks like a floodlight, like a big long light with thecamera in the middle.
The floodlight cameras do have the XL battery, which increasesthe life a little bit versus the standard
batteries that come in the Ultra 4s and the Pro 2s.
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And it's again, wireless, very easy to put in, install, and it'sreally bright.
It will blind you.
Bryan Kell: Very cool. Very cool. (07:04):
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Okay. So perfect lead into this next question.
You talked about batteries.
For folks that maybe have had a wireless doorbell for a while,I'm sure over the years those batteries are getting better.
But with Ben Lomand Connect's Arlo system, we've got some reallybrand new batteries that have longer
(07:25):
life, but then you've got another option for them as well, evenoutside of batteries.
Talk about that.
Chris Centracchio: Yes. One of the big questions that we get asked a lot is, well, if I'm putting these outdoors on my home, I don't want to have to (07:29):
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climb up on a ladder every two months to swap a battery.
So Arlo does have a solar panel.
It's a probably a three by five little square that we can mountthat will continuously charge the batteries for your outdoor
cameras. They're very small.
(07:53):
We can mount them kind of inconspicuously as well.
And they work really great.
I mean, once you put those in, you don't have to swap a battery.
Bryan Kell: And if for some reason somebody still wants to stay with the battery side of things, they've come out with a longer lasting (08:01):
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battery. Talk about that.
Chris Centracchio: Yes, Arlo does have an XL battery, which is basically the battery that comes in the floodlight camera. (08:08):
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And these can get put into the Pro 4s and the Pro 5s.
And it comes with the XL battery and a new housing, which allowsfor the larger battery.
Bryan Kell: Gotcha. (08:25):
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Micah Lawrence: So with all these cameras, you know, and talking about installing them and what kind you can get, when we talk about the Arlo app, (08:26):
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what kind of things can you do in the Arlo app or, you know, I'massuming this is all on everybody's mobile phones.
You know, how do they access it?
What kind of features are available there?
Chris Centracchio: In the Arlo app, it gives you a nice little dashboard. (08:43):
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You can see all of your cameras.
You can get text alerts on your phone when they detect motion.
And along with each alert, you'll get a screenshot basically ofwhat it detected.
You can go into each of your cameras through the app andconfigure them however you want.
You can turn the spotlights on, off the floodlights on off.
(09:07):
You can turn two-way audio on or off.
You can set your trigger zones to where, you know, if you wantto make sure you don't get a trigger every time your
neighbor leaves their driveway, you set a polygon zone in youryard, and it basically ignores everything going on outside it.
Micah Lawrence: So if I wanted to, let's say every day, I'm going to work between 8:00 and 5:00 and (09:24):
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anybody that sets off the motion alarm, I can get an alert on myphone between that time period?
Chris Centracchio: Yeah, you can use schedules too, also. (09:38):
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Set schedules.
Micah Lawrence: Gotcha. Cool. (09:41):
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Karen Wilson: So Arlo is part of the Ben Lomand family of products. (09:43):
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So Ben Lomand Fiber and a robust fiber router like the GigaSpireBlast is very important because it is a video based
product.
Chris Centracchio: It is. And it's going over your wireless network. (09:55):
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The other side of that is we provision these through our supportcloud.
So we recommend you have a GigaSpire.
One, it's a very good router.
We've done side-by-side comparisons with Nighthawk, and they getthe same coverage.
(10:16):
And basically the same features, and it allows our networksupport folks to be able to give you an
extra layer of support when you call in, and you have troublewith your cameras.
Karen Wilson: Right. I think that's great. (10:27):
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That sold me on the GigaSpire right away because the techniciandoesn't necessarily have to come to the home to
troubleshoot or anything like that.
Everything can be done remotely.
Micah Lawrence: So Chris, you've done a few of these installs, and you've heard some people [inaudible]. (10:41):
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What are kind of some things that people are putting cameras on?
What are they using it for?
Chris Centracchio: We've put them on vacation homes. (10:52):
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We have a couple that live in Canada, and they wanted to makesure nothing's going on at their home outside.
So they've got floodlights on all four corners.
We have had people put them in, indoor and outdoor cameras.
They've had the Pro 4 sitting on their kitchen counter and intheir living room.
That way they can make sure when their kids get home from schooloff the bus that they get in the house okay.
(11:18):
All of that.
Micah Lawrence: And I think also, we've got one that is kind of watching a relative that's kind of older and making sure that they're okay. (11:19):
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Chris Centracchio: Yes. We actually, that was with my wife's family's side. (11:26):
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They put cameras in at her grandmother's home in order to makesure that she's okay and keep
up with her basically 24-7.
And it was a very good alternative versus putting her in like anassisted living type situation.
She gets to stay home, and they get the peace of mind of knowingthat if something happens, they can see it right there and
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respond.
Micah Lawrence: Gotcha. (11:52):
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Bryan Kell: I want to mention this, is that all this that we've talked about and so very much more can be found on our website. (11:54):
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I know Karen likes for us to be able to plug that.
She's put a lot of time in on that as well.
But, if you go to our website and go to the search area, justtype in Arlo, and it's the first thing that'll pop up.
Click on that, and it will take you through multiple, multiplevideos that will go even more in-depth as far as all the items
(12:18):
that we've talked about today.
And I want to say this too, is that this is something reallyeasy to get into in that if you just want one camera, whether
it's a doorbell or something on the outside or maybe eveninside, it starts at $5.50.
So it's a very easy little price point to get into.
If you're looking to get into Arlo, and Chris, you can expandoff that so much bigger than start with one, and go to 5 or 6
(12:41):
real quick.
Chris Centracchio: Yes. And the other good thing about Arlo with them being wireless is you can move these cameras wherever you want. (12:42):
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As long as they're within your Wi-Fi coverage, if you want to putone outside on a tree, put it on a tree.
If you want to move one down the hall inside your house, you cando that.
They have magnetic mounts, and you're not restricted by wherethat wire is run because there is no wire.
Bryan Kell: And also, too, what you get with all of this on the monthly side of things with us helping, you get that professional install. (13:02):
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Talk a little bit about that.
Chris Centracchio: So we will come out and install the cameras for you. (13:11):
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We will walk you through the setup, show you how to set yourpolygon zones, introduce you to the app, give you step-by-step
instructions for everything you need to know on the app side aswell as the camera side.
Bryan Kell: Good deal. If you have more questions on Arlo, like we said, the Ben Lomand Connect website page has got a ton of information (13:27):
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there. Or just call into your local office.
And the folks, either the customer service representatives, ourare growing sales staff that we've got, and also the
fantastic – you've already mentioned them – Customer SupportCenter too, can be able to be there and answer some more
(13:49):
questions about that.
Chris Centracchio, thank you for sitting down and explaining whothis Arlo character is and how he can help us all with watching
things that are important to us.
Chris Centracchio: Well, thank you for having me. And everyone, please go out and check out our Arlo offering. (13:59):
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We'd be happy to talk to you, answer any questions you have.
Bryan Kell: Thanks, Chris. (14:06):
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Karen Wilson: Welcome back to the BLC Connection Podcast. (14:12):
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And our next guest is Mr.
Clent Kesey. He is the central office supervisor here at BenLomand.
Welcome to the podcast, Clent.
Clent Kesey: Thanks, Karen. Appreciate it. (14:23):
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Karen Wilson: Thank you for coming down the hall and joining us on this Friday afternoon. (14:24):
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We're all, you know, anticipating going home at some point, andyou've jumped right in to help us.
Tell us a little bit about you, Clent.
You've been here quite some time now.
Clent Kesey: Yeah, I've been here going on 17-18 years with Ben Lomand. (14:37):
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I've worked with several people, several departments.
It's been a good opportunity, good a place to work.
Karen Wilson: I was going to say, I think I remember, like you coming to the BLC office when I worked there and you would, you know, work on (14:49):
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our computers and things.
And you've jumped around in, not, I mean, it's all been in thesame vein of computer work and then central office work.
Clent Kesey: Yeah, mostly central office work. (15:06):
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Started several years ago in central office.
Then from the on the video side, and then moved to thenetworking side, the IP side.
So I've had several different hats over the last several years.
Bryan Kell: Were you one of those that started in the customer support center area, or no? (15:20):
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Clent Kesey: Yes, but it wasn't called that. (15:25):
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Micah Lawrence: He started off in the Internet department before we even had a Customer Response Center. (15:27):
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Bryan Kell: Okay. Okay. (15:34):
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Micah Lawrence: Where Internet took care of tech support. (15:35):
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Bryan Kell: I got you. Okay. (15:37):
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Clent Kesey: So we did a little tech, Mike and I did a little tech support and working with customers and working on equipment, a little bit of (15:38):
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everything.
Bryan Kell: Gotcha. Okay. So the big reason we've got you down here is because you've been begging to come on the podcast, and we're (15:45):
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like, "Okay, fine. You come on and do a segment with us." Andno, I'm joking.
Karen Wilson: He's a podcast stalker, you know. (15:56):
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Bryan Kell: Yes, he is. No, we've begged him. (15:57):
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No, but Clent, we've got some questions.
We'll talk about those questions in a minute.
But before we jump into questions from folks out in podcastland, tell us what is an IP address, and why should we care about
an IP address?
Clent Kesey: So an IP address is an a unique way that your computer or your device from your house can be identified on the internet. (16:11):
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That address is used to route traffic.
Say you're requesting Netflix traffic.
That's a way that we route traffic back and forth to yourparticular home or your particular device.
Bryan Kell: Okay. Okay. And, along those lines, I mean, in a home, in a business, there may be all kinds of (16:30):
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IP addresses, right?
Clent Kesey: Sure. Yeah. There's lots of different, lots of different IP addresses that Ben Lomand uses and maintains and (16:40):
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owns.
And some of which we'll talk about the differences in those IPv4and IPv6 addresses.
But yeah, Ben Lomand manages lots of IP addresses, v4 and v6 addresses.
Micah Lawrence: Okay. So, Clent, we know that, you know, we deal with this every day. (16:59):
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We know that we've got internal IP addresses, those ones thatare only available to your internal network.
We know you've got external IP addresses.
So when we talk about those ones that Ben Lemand manages, we'retalking about those global ones, the ones that the world sees.
So how does Ben Lomand go about, you know, securing or gettingthese global IP addresses?
Bryan Kell: So for many years, Ben Lomand didn't own addresses. (17:26):
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When we first got into dial up, we were using other folks IPaddresses.
We were leasing those addresses.
We have purchased some addresses recently that has doubled ortripled the amount of addresses we have.
And we came on that opportunity to sort of secure our future inthe v4 space.
(17:51):
So we originally were given some space from ARIN, some smallallocations from Aaron.
But we have since, like I said, purchased some additionaladdresses, actually two rounds of those that should give us
several v4 addresses for many years.
Micah Lawrence: So, so I guess just to clarify, when we talk about the different IP addresses, we're talking about v4 and v6, what is Ben Lomand (18:07):
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and pretty much most of the world on today?
Bryan Kell: So the internet routing table was essentially based on v4 addresses and that's predominantly what's used to route (18:18):
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traffic today.
v6 is is becoming more popular, but still today v4 is the bulkof our traffic.
Micah Lawrence: And ARIN is I guess basically our authority for North America. (18:35):
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If I remember correctly, there's different authorities fordifferent countries of these people maintain that list of
ownership of IP space.
Bryan Kell: That's right for North America, ARIN is is the governing body authority body over v4 and v6 addresses. (18:50):
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Karen Wilson: So we have a question from our podcast listener, Jay Williams. (18:58):
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He asked us, first of all, how many IP addresses does Ben LomandConnect have at their disposal, and
will we run out?
Bryan Kell: That's a good question. Without giving away some proprietary information, we Ben Lomand does have lots of (19:12):
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v4 addresses at our disposal.
We've planned for those over the last several years for growththat we're coming into in the Crossville area
and other areas.
(19:32):
But yeah, we have secured, like I said, secured v4 addresses intwo different blocks over the last three years.
That was a substantial investment that Ben Lomand made in thoseaddresses for future use.
All right, Clent. Also, Jay Williams and appreciate Jay for forlistening to the podcast, he also wants to know, does BLC have
(19:55):
any plans when they'll roll out an IPv6 network?
And then maybe in answering that question, maybe lead into thatby talking about what kind of network we currently have?
I think you kind of touched on that, and what differences IPv6can make for either the network and/or the BLC customer.
Clent Kesey: Yeah, so that's a really good question. (20:13):
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I'll lead in by talking about the differences in v4 and v6.
There is a train of thought that the v4 addresses will run outsoon.
That train of thought has been the train of thought for the lastseveral years, and we still have not ran out.
Mainly because there are lots of businesses and corporations,lots of educational
(20:39):
institutions that are sitting on a lot of v4 addresses that arenot used.
And so that's actually how Ben Lomand came into the opportunityto purchase v4 addresses.
But Ben Lomand runs what's called a dual stack.
A dual stack is v4 and v6 instances.
So Ben Lomand owns v6 space, and we run a dual stack.
We're routing v6 addresses to several of our large upstreams.
(21:03):
We peer with Google and Facebook and some of Netflix and some ofthose that we have v6 addresses with.
So today Ben Lomand does not, we're not rolling out v6 addressesto our customers, mainly because we have
lots of v4 addresses, you know, that we can use.
But at some point in time, we will be looking at rolling out v6 addresses to our subscribers as well.
Micah Lawrence: Yeah. And just so you know, Ben Lomand's not uncommon here. (21:28):
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You know, what we're doing is, there's been lots of businessesthat have not switched to IPv6 yet.
So the good news is, you know, we do have our IP space.
You know, we have purchased it.
Got it ready. The great news about IPv6 is, you know, where IPv4 there's not enough IP addresses for like every
(21:52):
person in the world.
Where IPv6 I don't remember the exact number unless you looked itup.
Clent Kesey: I actually got it on my notebook here. (21:57):
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It's 3.4.
Well, it's 340 trillion, trillion, trillion according to Google.
That is 3.4 times ten to the 38th power.
Micah Lawrence: Per person or total? (22:10):
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Clent Kesey: Total v6 address. (22:12):
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Micah Lawrence: Yeah. Total v6 addresses. (22:13):
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Period. Where IPv4 is a lot smaller.
Clent Kesey: Compare that with v4, which is about four. (22:18):
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A little over 4 billion.
Micah Lawrence: Yeah. So it gives, I know when I looked it up at one point in time, you know, each man, woman and child in the world gets, you (22:21):
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know, like a million and something addresses themselves.
So in terms of us running out of IP space on v6 at some point intime, it's just not going to be a thing we have to deal
with. But, you know, as you think about as new smarttechnologies, you know, we've talked about even on the podcast
(22:45):
about I think you said your stove has Wi-Fi, your refrigerator,you know, your bed.
I mean, it's just like there's so many things needing IP space,and at some point we'll get there.
But, you know, as what we're seeing is we're not quite thereyet, and there's not a big push to say, okay, we got to hurry up
(23:07):
and get there. So, lots of businesses just haven't switched andincluding us.
You know, there's really not a need or a large push there.
Clent Kesey: Going through some training about 12 years ago, 12 to 15 years ago, the trainee at the time said, you know, "We'll cover (23:14):
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v4 and v6 addresses, but in a couple of years they'll only bev6 addresses.
There won't be anything else such as v4." And we've heard thatfor the last several years, and we continue to hear that.
So the migration to v6 is definitely slow, and it may be manyyears before we actually see a full native
(23:42):
v6 environment.
Micah Lawrence: Yeah, and I'd also add that a lot of, you know, consumer grade routers, things like that, can't even support IPv6. (23:43):
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You know, most of the newer stuff is trying to, but becausethere's not that big push, you know, some of those things that
you might go and buy at the store just they don't support ityet.
You know, it's just because it's not ready for it.
(24:04):
Yeah, of course it'd be probably more of a software thing.
So they could probably do a firmware upgrade or something likethat.
But it's just there's not a huge push to go to it.
Clent Kesey: And again, Ben Lomand does run v6 in the core with several upstreams, but we've just not pushed it to subscribers, just not (24:13):
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have the need to at this point.
Bryan Kell: Okay. Since it's going to be about five years before you join us again on another podcast, I guess I'll have this question (24:21):
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as well. And that is when it comes down to making sure thatfolks like all of us and folks listening on the
podcast here have an ample supply, I guess in some ways, ofbroadband, kind of talk about what you and your crew are
(24:45):
doing to help kind of ensure today and in the future that ourbroadband experience is just the best.
And talk about just all the things that are happening kind ofbehind the scenes that you can talk about to continue to make Ben
Lomand Connect future proof.
Clent Kesey: So our team constantly is working on upgrading equipment, adding new equipment. (25:01):
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It seems like every day we thought, you know, a one gig link waswas enough or a ten gig link was enough.
And now we're installing 100 gig links up to our providers andour upstreams.
We're working on a lot of that.
We're working on peering with a lot of companies.
(25:24):
We've recently undertaken a project where we're a member of anexchange, and we're peering directly with some of the large
providers, Google, Amazon, to get that traffic closer to us, asclose as we can to keep from having to to route so
much across our upstreams.
Bryan Kell: Gotcha. Something else that I think is very important that we don't get to talk enough about. (25:39):
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I don't think we've talked about it on the podcast, and that isyou talked about outbound streams, the ability to be
able to.
Well, let me back up as far as being able to make sure that whether at homes or businesses, we have that access and that
(26:01):
instant access to the Internet.
Ben Lomand finds itself in a little bit different position maybethan your average telco throughout the nation in the
ability to be able to have so many different options to bringin, I guess, download and upload streams of the internet.
You want to talk a little bit about that?
Clent Kesey: So we are sort of in a unique situation at Ben Lomand. (26:20):
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We have access to several transport providers that can take usto the backbone of the internet,
and we are sort of in a unique situation that other telcos,smaller telcos, more rural telcos, don't have access to.
But we are working and already are in a couple of major datacenters that give us access to those upstream providers.
(26:46):
We have the option once we get to those upstreams.
Well, having the ability to be in those data centers gives us theoption to negotiate across multiple
providers. So, you know, based on the quality of the data, basedon the connection, the
reliability, the cost, all those factors go into that.
Micah Lawrence: So I know it's, for a lot of folks, they believe that internet works based upon geography. (27:08):
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That if I want to get to a server in Nashville, it just goes toNashville.
They think that, you know, it's that simple.
And unfortunately, it's not.
So kind of talk about like what some of the directions that wesee, you know, as far as some of our upstream
(27:31):
connections, you know, what kind of directions do they end upgoing to before they kind of spread out through the world?
Clent Kesey: So we're connected in a couple of different locations. (27:37):
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Atlanta is, is one of our major locations, and so a lot of ourtraffic goes directly to Atlanta.
A lot of it goes to Nashville, but that's sort of its origin.
So when you when you're calling upon those web pages, whenyou're calling upon those streaming videos, that's often the
first point of presence that we have, or the handoff spot in ourin our network is Nashville, Atlanta.
(28:02):
We have circuits to Chicago that some of that traffic may takeas well.
And so once it gets to those upstream providers, they make adetermination.
The closest route, say for Netflix, the closest route to get toNetflix.
Once we get to those end pop locations, Chicago, Nashville,Atlanta.
Karen Wilson: Clent, thank you so much for joining us today. (28:20):
undefined
We hope you will come back again soon.
Bryan Kell: 2028. (28:26):
undefined
Karen Wilson: Yeah, yeah. Lucky to have you with us and to share all of your knowledge with the retirement of Joe Hamby. (28:27):
undefined
We want to officially dub you like internet guru in his absence.
Clent Kesey: Not sure if that's the title I want or not, but thanks anyway. (28:42):
undefined
Karen Wilson: Hope that makes you feel special for a few minutes. (28:47):
undefined
Clent Kesey: Yeah, that's right. Comparing to Joe Hamby, it does, for sure. (28:49):
undefined
Karen Wilson: Yes, it is. That is quite the honor. (28:51):
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And that says a lot about somebody.
So thank you very much for joining us for this section of the BLC Connection Podcast.
Micah Lawrence: This is Connect with BLC. (29:05):
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Karen, what can we expect on Channel Six and ConnectionMagazine?
Karen Wilson: Well, Channel Six is busy as usual. (29:11):
undefined
We are wrapping up graduation season.
And I want to remind everybody that all that content, your lovedones that you watched go across the line graduating
will be residing on the YouTube Ben Lomand Connect YouTubechannel.
So you can go back and watch that as much as you want to on thatchannel.
(29:33):
We are also actively filming Tabletalk, Soul of Warren County, lots of new episodes.
And Bryan, you're working on something new possibly coming uplater this year.
Bryan Kell: Yeah, later this year, we're looking at having another local show that hopefully will take folks into a deep dive, into (29:43):
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maybe some people that you know or have heard about.
And we're not going to talk about maybe where that's going totake place, but I think that folks will will find the place that
we are looking to do that show in a very familiar and cozymaybe.
(30:07):
And so, yeah, those are the teases, we'll give to that.
I think our hope would be that here in the next this is comingout in June, that as we move into fall that we've got, you know,
some other great local content on Channel Six for folks to tunein on.
So, more information to come.
Karen Wilson: And of course, with the Connection Magazine, the next edition of that will be coming out. (30:22):
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It'll be a July-August edition.
So lots of good things, good summer stories coming your way inthat July-August edition.
Micah Lawrence: Great. So, Bryan, what events can we expect in June? (30:37):
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Bryan Kell: Okay. We're obviously heating up, and so that means moving outside. (30:40):
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This very early in the month, Warren County Relay for Life, Ithink is Friday, June 2nd.
Be sure and take advantage not only of all the great stuffthat's going on that night in downtown McMinnville, but also
something, Micah, that we're all, and Karen both, all very proudof, and that's the McMinnville downtown Wi-Fi.
(31:02):
That night and all year long, you can be able to take advantageof that.
It's powered by Ben Lomand Fiber.
And free courtesy of the city of McMinnville.
So not just on Relay for Life night, but every night, every daythat good old McMinnville downtown Wi-Fi is there in case
you would like to upload or download or do whatever you want toalong the streets of McMinnville.
(31:23):
And then also speaking of the streets of McMinnville, MainStreet Live starts June 9th from the West Lawn of Security
Federal Bank. I'm surprised I've not seen Micah fastly makingnotes on this because once again, I think free
Wi-Fi courtesy of Ben Lomand Connect and the managed ITdepartment of BLC maybe offered again this year?
Micah Lawrence: Yes. (31:46):
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Bryan Kell: Okay. Okay. (31:46):
undefined
I was expecting when I wrote this on here that I would seeMicah's eyes light up and be like, "Oh, I've got to make a note
that we get that going." So, June 9th is when that kicks off.
Just real quickly, in the month of June, TC Bryant Band plays onJune 9th.
That's Country.
Stairway to Heaven, Zeppelin, Karen's going to be there wavingher –
Karen Wilson: My cigarette lighter. (32:05):
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Bryan Kell: On June 16th. (32:07):
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And then Entice, that's Motown and R&B, on June 23rd.
And June 30th, the Joe Harvey Band, some good old rock and roll,all that Main Street Live, Friday nights in McMinnville, West
Lawn of Security Federal.
Micah Lawrence: Awesome. (32:19):
undefined
Bryan Kell: Great. Yeah. (32:20):
undefined
Micah Lawrence: So, Bryan. (32:20):
undefined
Bryan Kell: Yes. (32:21):
undefined
Micah Lawrence: Karen. (32:22):
undefined
Karen Wilson: Yeah. (32:23):
undefined
Micah Lawrence: One of the first times I tried to do this, I tried to do acronyms to see if you guys knew what the (32:23):
undefined
acronyms were. Well, I've got four new ones tonight.
Bryan Kell: Four. (32:34):
undefined
Micah Lawrence: Or today or whatever it is. (32:35):
undefined
I want to see if you knew them.
What does A&W of A&W root beer, what is a A&W stand for?
Bryan Kell: I was going to say something like two people's last names, like Anderson and Williams or something like that, like a last name or (32:48):
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something.
Karen Wilson: Yeah, could be. (32:53):
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I don't know.
Micah Lawrence: It is from the founders Roy Allen and Frank Wright. (32:56):
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Allen and Wright is what that stands for.
Bryan Kell: So it's the last name. (33:03):
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We just couldn't get the last name.
Micah Lawrence: Now, something you might be familiar with, what does AT&T stand for? (33:05):
undefined
Bryan Kell: Oh, wow. You said a three letter word here. (33:10):
undefined
Micah Lawrence: That's a dirty word around here. (33:13):
undefined
I know.
Bryan Kell: But what's it stand for? (33:16):
undefined
Atlantic?
Karen Wilson: Yeah. (33:19):
undefined
Bryan Kell: Telephone. Oh, I'm on it? (33:20):
undefined
I'm not even on it!
Micah Lawrence: You got telephone, right. (33:26):
undefined
Bryan Kell: Atlanta. You got any guesses? (33:27):
undefined
Karen Wilson: No. I would have said Atlantic too. (33:30):
undefined
Bryan Kell: Somebody who normally is typing morse code, I think in the back, Josh Elam, but I don't know. (33:35):
undefined
Micah Lawrence: It is American Telephone and Telegraph company. (33:42):
undefined
Bryan Kell: Telegraph. Okay. (33:47):
undefined
Karen Wilson: Hey, I'll throw one in here real quick because you teased me with the A&W because I love root beer. (33:47):
undefined
And I saw this the other day on a game show.
What thing did they used to put in root beer that they quitputting in root beer because it's
really kind of toxic.
Like it's an herb.
Bryan Kell: Arsenic. Oh, I don't know. (34:05):
undefined
Micah Lawrence: Is it arsenic? (34:08):
undefined
Karen Wilson: Nope. (34:09):
undefined
Micah Lawrence: Oh, don't know. (34:09):
undefined
Karen Wilson: Sassafras. Think of sarsaparilla. (34:10):
undefined
Bryan Kell: Yeah. (34:13):
undefined
Karen Wilson: You know, it used to you'd like, see, or you'd hear people talking about sarsaparilla. (34:14):
undefined
They used to put sassafras in it, but not anymore.
Bryan Kell: Did not know that. (34:22):
undefined
Micah Lawrence: Kind of glad they didn't. (34:22):
undefined
Karen Wilson: Yeah. (34:23):
undefined
Micah Lawrence: All right, two more. (34:25):
undefined
Next one is, what is EPCOT stand for?
Bryan Kell: Oh. (34:31):
undefined
Karen Wilson: I remember Figment. (34:32):
undefined
Bryan Kell: City of Tomorrow is the court part of that. (34:35):
undefined
Micah Lawrence: Close. (34:38):
undefined
Bryan Kell: Close? (34:40):
undefined
It's not on it?
Micah Lawrence: Got the last part right. (34:43):
undefined
Karen Wilson: It's been so long since I've been there. (34:47):
undefined
Bryan Kell: People, people is the p? (34:48):
undefined
Micah Lawrence: No. (34:50):
undefined
Bryan Kell: I thought "city of tomorrow" definitely was the C-O-T. (34:52):
undefined
Micah Lawrence: It is experimental prototype community of tomorrow. (34:54):
undefined
Karen Wilson: Okay. (35:00):
undefined
Micah Lawrence: All right. (35:01):
undefined
Bryan Kell: Wow. (35:01):
undefined
Micah Lawrence: And so the last one. (35:02):
undefined
What is WD-40 stand for?
Bryan Kell: Water displacement 40. (35:07):
undefined
Micah Lawrence: 40. That's actually – surprising that you know that. (35:12):
undefined
It's water displacement, 40th formula.
Bryan Kell: 40th formula. (35:17):
undefined
Okay. I think that.
Karen Wilson: I'm actually shocked you knew that. (35:20):
undefined
Bryan Kell: Well, I think that comes from like a did you know podcast thing or something. (35:22):
undefined
So yeah.
Karen Wilson: Uh-huh. Good. (35:27):
undefined
Hey, I couldn't live without WD-40.
Micah Lawrence: I was going to say – (35:30):
undefined
Karen Wilson: That's some good stuff. (35:30):
undefined
Bryan Kell: It is the best. It is the best. (35:31):
undefined
Karen Wilson: Fixed many a squeaky door. (35:33):
undefined
Micah Lawrence: All right. Thanks for joining us. (35:35):
undefined
Bryan Kell: Thanks, Micah. (35:36):
undefined
Well, another episode has come to an end.
And so as we wrap things up here, Micah, tell us about themailbag.
Micah Lawrence: Well, you guys can submit your questions to BLCPodcast @BenLomandConnect.net. (35:51):
undefined
And we thank you for, Mr.
Williams, sending us that question before.
You can find our podcast on Spotify, Apple Podcasts, GooglePodcast, Amazon, iHeartRadio and all the above.
Bryan Kell: Yes, BLC odcast@BenLomandConnect.net, right? (36:08):
undefined
Micah Lawrence: Yes. (36:12):
undefined
Bryan Kell: Okay, Karen, mini episodes, you just got through knocking out one a little while back and more on the way, I would assume. (36:12):
undefined
Karen Wilson: Yes. Still working on the mini episodes, and I love to get ideas for those. (36:19):
undefined
So if your business is working in, you know, using technology tohelp your customers or if it, you know, helps your business in
some way that you just cannot live without.
Contact me, and I would love to feature you on the next miniepisode.
Bryan Kell: You can reach out to Karen at the at BLCpodcast@BenLomand.net. (36:41):
undefined
And then also too, who's our next episode for the full BLCConnection Podcast?
We don't know, but we can tell you this Jay Williams helped us pick a guest this week.
So if you have questions, if you've got comments, if you've gotthings that you'd like for us to dive into, we would love to hear
(37:01):
from you because this kind of needs to be, and we'd like for itto be your podcast.
And so guide us, shoot us those questions, reach out to us.
We would love to talk with you more about that.
And till next time, gang, right?
Karen Wilson, thank you.
Micah Lawrence, thank you.
Micah Lawrence: You're welcome. (37:18):
undefined
Bryan Kell: Okay. And so as we wrap it up, we'll tell you. (37:19):
undefined
Thanks for listening and stay safe and definitely stayconnected.
undefined
I'm Bryan Kell.
Karen Wilson: I'm Karen Wilson. (00:06):
undefined
Micah Lawrence: And I'm Micah Lawrence. (00:07):
undefined
All Hosts: Let's get connected. (00:08):
undefined
Bryan Kell: It is the BLC Connection Podcast. (00:12):
undefined
Bryan Kell.
Karen Wilson: Karen Wilson. (00:16):
undefined
Micah Lawrence: Micah Lawrence. (00:17):
undefined
Bryan Kell: All right, we've got the gang back together. (00:18):
undefined
It is the 11th episode.
We've reached double hockey sticks on this one as we move past10 and into 11.
On this episode, Micah, lots going on.
Micah Lawrence: That's right. We're going to find out a little bit more about what's going on in Channel Six, Connection magazine, and the (00:30):
undefined
events in June.
Bryan Kell: Karen Wilson, two letters, I-P. (00:36):
undefined
Karen Wilson: Yeah. We're going to talk to Clent Kesey and discover what an IP address is and why it's so important to us and (00:38):
undefined
to our households and businesses.
Bryan Kell: Okay. And then, Micah, you got your bag of shenanigans with you. (00:48):
undefined
Micah Lawrence: I've got them ready. (00:52):
undefined
Bryan Kell: Okay. And so all that plus next, we're going to find out who or what this Arlo guy is and why your home or small (00:53):
undefined
business might need to get to know him with our own ChrisCentracchio.
Kick back. Enjoy.
It's the BLC Connection Podcast.
(01:14):
BLC Connection Podcast.
Joining us literally in the managed IT area is IT manager andsecurity, I guess it's
IT and security manager, Chris Centracchio.
Chris Centracchio welcome to the BLC Connection Podcast.
Chris Centracchio: Thank you. (01:29):
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Bryan Kell: You've been wanting to get on here so bad for the last, I guess we've been doing this now a little over a year, and I'm glad that (01:30):
undefined
we could make your wish happen.
Finally coming on.
Are you pumped?
Chris Centracchio: I am, yes. (01:42):
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Bryan Kell: Okay. We've got you on here because we've talked a lot inside these walls, and then we've talked a lot outside these walls, (01:44):
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about something called Arlo.
So Chris Centracchio, will you please put to rest, what is Arlo?
Chris Centracchio: Arlo is a brand of surveillance cameras and systems that we now offer here at Ben Lomand that is implemented in with our Ben (01:59):
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Lomand Home app to a degree.
Bryan Kell: To a degree. (02:09):
undefined
Chris Centracchio: To a degree. (02:10):
undefined
Bryan Kell: Okay. You want to tell us what that degree is? (02:11):
undefined
Chris Centracchio: Well, yes, I can. (02:14):
undefined
Okay.
Bryan Kell: Well, what that allows the customer to do is they don't have to swivel between the Arlo app and our Ben Lomand Home app (02:19):
undefined
to get to different functions.
They can check their battery level right from Ben Lomand home.
They can see if their cameras are online, all of that, withouthaving to hop over to the Arlo app.
Okay. Yeah.
And so, we're going to talk, I think, a little bit more aboutthat, about how this incorporates – how it is a Ben Lomand Home
(02:45):
family of products.
And I guess when you're a part of Ben Lomand home, we're talkingwhat the – Well, we'll talk
about, I think that's Karen's question later on during thiswhole thing.
So we'll talk more about that a little bit later on.
Karen Wilson: Well, there are, you know, some confusion on our Ben Lomand Security Skybell doorbell and the Arlo doorbell. (03:00):
undefined
Can you help clear that up for us?
Chris Centracchio: Yes. And I can understand some of the confusion because they do look very similar when you compare them, just eyeballing them. (03:10):
undefined
The Skybell doorbell works with our current security offeringwith the Honeywell Presidio
Hardware. Arlo is a standalone surveillance doorbell.
It is 100% wireless, the one that we sell.
(03:34):
So it's different in that respect.
Karen Wilson: And I'll kind of follow-up to that. (03:37):
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So just, you know, as somebody that's kind of learning about thesecurity.
The security is more like the alarm goes off, somebody you've gotan intruder.
But the Arlo is more like observation type stuff.
But it can work in conjunction.
I guess it could be utilized as security, too.
Chris Centracchio: It can to a degree. (03:56):
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What the Arlo offering gives the customer is the ability to seemotion alerts and that sort of thing on their
property, whether they're at home, on the go, on their phone.
It allows them to do all that.
It has two way audio so they can hear and talk to the person onthe other end that they detect.
(04:18):
All of that. The main difference is right now we do not haveintegration with our Arlo offering to do, you know, 911
calls, that sort of thing.
Karen Wilson: Right. So we're thinking like nanny cams, watching the front door for people delivering packages, and things like that. (04:28):
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Chris Centracchio: Yes. Indoor outdoor cameras, the doorbell, all of that. (04:35):
undefined
And they also have floodlights.
Micah Lawrence: All right. So, Chris, you mentioned some of the different cameras. (04:41):
undefined
What kind of different options do people have?
I'm assuming you mentioned there's floodlight cameras.
There's doorbells.
You know, what other kind of cameras are available to everyone?
Chris Centracchio: Currently, Ben Lomand offers the Ultra Pro 4 Series cameras. (04:56):
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They're wireless, 2K.
They have a built in floodlight and two-way audio.
We do have a 4K offering camera.
It is the Arlo Pro 2s.
The main difference between those is the Pro 2s will draw aquicker battery life.
(05:18):
It will be less life on your battery with the Pro 2s versus thePro 4s.
We have floodlight cameras.
Those are the Pro 3s.
And we also offer the essential doorbells which we havewireless, and we do offer the wired, although we prefer you to
get the wireless because they're easier to install and maintain.
Bryan Kell: And you're involved in the installation process, so you want to make it easy. (05:38):
undefined
Chris Centracchio: I am. (05:40):
undefined
Karen Wilson: I'll follow-up with that. (05:42):
undefined
Since we just had a security system put in at a shop we've got, and the clarity between the
cameras is so different with the Arlo because we can see like abody coming in.
Really can't quite tell who it is, which is fine.
But with that Arlo camera, whether it's 2K or 4k you're talkingabout, you can basically see who it is and identify
(06:09):
who it is.
Chris Centracchio: Yeah, you can. They have very good clarity. (06:10):
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They also have a 160 degree field of view, so you can reallycover a lot of area with just one camera.
So it makes it really easy to install at a person's home and getthe coverage that they want.
Bryan Kell: I'm fascinated by the floodlight camera. (06:26):
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Tell me a little bit more about that, how that operates Iguess.
Chris Centracchio: It is actually an LED. (06:34):
undefined
It looks like a floodlight, like a big long light with thecamera in the middle.
The floodlight cameras do have the XL battery, which increasesthe life a little bit versus the standard
batteries that come in the Ultra 4s and the Pro 2s.
(06:54):
And it's again, wireless, very easy to put in, install, and it'sreally bright.
It will blind you.
Bryan Kell: Very cool. Very cool. (07:04):
undefined
Okay. So perfect lead into this next question.
You talked about batteries.
For folks that maybe have had a wireless doorbell for a while,I'm sure over the years those batteries are getting better.
But with Ben Lomand Connect's Arlo system, we've got some reallybrand new batteries that have longer
(07:25):
life, but then you've got another option for them as well, evenoutside of batteries.
Talk about that.
Chris Centracchio: Yes. One of the big questions that we get asked a lot is, well, if I'm putting these outdoors on my home, I don't want to have to (07:29):
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climb up on a ladder every two months to swap a battery.
So Arlo does have a solar panel.
It's a probably a three by five little square that we can mountthat will continuously charge the batteries for your outdoor
cameras. They're very small.
(07:53):
We can mount them kind of inconspicuously as well.
And they work really great.
I mean, once you put those in, you don't have to swap a battery.
Bryan Kell: And if for some reason somebody still wants to stay with the battery side of things, they've come out with a longer lasting (08:01):
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battery. Talk about that.
Chris Centracchio: Yes, Arlo does have an XL battery, which is basically the battery that comes in the floodlight camera. (08:08):
undefined
And these can get put into the Pro 4s and the Pro 5s.
And it comes with the XL battery and a new housing, which allowsfor the larger battery.
Bryan Kell: Gotcha. (08:25):
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Micah Lawrence: So with all these cameras, you know, and talking about installing them and what kind you can get, when we talk about the Arlo app, (08:26):
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what kind of things can you do in the Arlo app or, you know, I'massuming this is all on everybody's mobile phones.
You know, how do they access it?
What kind of features are available there?
Chris Centracchio: In the Arlo app, it gives you a nice little dashboard. (08:43):
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You can see all of your cameras.
You can get text alerts on your phone when they detect motion.
And along with each alert, you'll get a screenshot basically ofwhat it detected.
You can go into each of your cameras through the app andconfigure them however you want.
You can turn the spotlights on, off the floodlights on off.
(09:07):
You can turn two-way audio on or off.
You can set your trigger zones to where, you know, if you wantto make sure you don't get a trigger every time your
neighbor leaves their driveway, you set a polygon zone in youryard, and it basically ignores everything going on outside it.
Micah Lawrence: So if I wanted to, let's say every day, I'm going to work between 8:00 and 5:00 and (09:24):
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anybody that sets off the motion alarm, I can get an alert on myphone between that time period?
Chris Centracchio: Yeah, you can use schedules too, also. (09:38):
undefined
Set schedules.
Micah Lawrence: Gotcha. Cool. (09:41):
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Karen Wilson: So Arlo is part of the Ben Lomand family of products. (09:43):
undefined
So Ben Lomand Fiber and a robust fiber router like the GigaSpireBlast is very important because it is a video based
product.
Chris Centracchio: It is. And it's going over your wireless network. (09:55):
undefined
The other side of that is we provision these through our supportcloud.
So we recommend you have a GigaSpire.
One, it's a very good router.
We've done side-by-side comparisons with Nighthawk, and they getthe same coverage.
(10:16):
And basically the same features, and it allows our networksupport folks to be able to give you an
extra layer of support when you call in, and you have troublewith your cameras.
Karen Wilson: Right. I think that's great. (10:27):
undefined
That sold me on the GigaSpire right away because the techniciandoesn't necessarily have to come to the home to
troubleshoot or anything like that.
Everything can be done remotely.
Micah Lawrence: So Chris, you've done a few of these installs, and you've heard some people [inaudible]. (10:41):
undefined
What are kind of some things that people are putting cameras on?
What are they using it for?
Chris Centracchio: We've put them on vacation homes. (10:52):
undefined
We have a couple that live in Canada, and they wanted to makesure nothing's going on at their home outside.
So they've got floodlights on all four corners.
We have had people put them in, indoor and outdoor cameras.
They've had the Pro 4 sitting on their kitchen counter and intheir living room.
That way they can make sure when their kids get home from schooloff the bus that they get in the house okay.
(11:18):
All of that.
Micah Lawrence: And I think also, we've got one that is kind of watching a relative that's kind of older and making sure that they're okay. (11:19):
undefined
Chris Centracchio: Yes. We actually, that was with my wife's family's side. (11:26):
undefined
They put cameras in at her grandmother's home in order to makesure that she's okay and keep
up with her basically 24-7.
And it was a very good alternative versus putting her in like anassisted living type situation.
She gets to stay home, and they get the peace of mind of knowingthat if something happens, they can see it right there and
(11:52):
respond.
Micah Lawrence: Gotcha. (11:52):
undefined
Bryan Kell: I want to mention this, is that all this that we've talked about and so very much more can be found on our website. (11:54):
undefined
I know Karen likes for us to be able to plug that.
She's put a lot of time in on that as well.
But, if you go to our website and go to the search area, justtype in Arlo, and it's the first thing that'll pop up.
Click on that, and it will take you through multiple, multiplevideos that will go even more in-depth as far as all the items
(12:18):
that we've talked about today.
And I want to say this too, is that this is something reallyeasy to get into in that if you just want one camera, whether
it's a doorbell or something on the outside or maybe eveninside, it starts at $5.50.
So it's a very easy little price point to get into.
If you're looking to get into Arlo, and Chris, you can expandoff that so much bigger than start with one, and go to 5 or 6
(12:41):
real quick.
Chris Centracchio: Yes. And the other good thing about Arlo with them being wireless is you can move these cameras wherever you want. (12:42):
undefined
As long as they're within your Wi-Fi coverage, if you want to putone outside on a tree, put it on a tree.
If you want to move one down the hall inside your house, you cando that.
They have magnetic mounts, and you're not restricted by wherethat wire is run because there is no wire.
Bryan Kell: And also, too, what you get with all of this on the monthly side of things with us helping, you get that professional install. (13:02):
undefined
Talk a little bit about that.
Chris Centracchio: So we will come out and install the cameras for you. (13:11):
undefined
We will walk you through the setup, show you how to set yourpolygon zones, introduce you to the app, give you step-by-step
instructions for everything you need to know on the app side aswell as the camera side.
Bryan Kell: Good deal. If you have more questions on Arlo, like we said, the Ben Lomand Connect website page has got a ton of information (13:27):
undefined
there. Or just call into your local office.
And the folks, either the customer service representatives, ourare growing sales staff that we've got, and also the
fantastic – you've already mentioned them – Customer SupportCenter too, can be able to be there and answer some more
(13:49):
questions about that.
Chris Centracchio, thank you for sitting down and explaining whothis Arlo character is and how he can help us all with watching
things that are important to us.
Chris Centracchio: Well, thank you for having me. And everyone, please go out and check out our Arlo offering. (13:59):
undefined
We'd be happy to talk to you, answer any questions you have.
Bryan Kell: Thanks, Chris. (14:06):
undefined
Karen Wilson: Welcome back to the BLC Connection Podcast. (14:12):
undefined
And our next guest is Mr.
Clent Kesey. He is the central office supervisor here at BenLomand.
Welcome to the podcast, Clent.
Clent Kesey: Thanks, Karen. Appreciate it. (14:23):
undefined
Karen Wilson: Thank you for coming down the hall and joining us on this Friday afternoon. (14:24):
undefined
We're all, you know, anticipating going home at some point, andyou've jumped right in to help us.
Tell us a little bit about you, Clent.
You've been here quite some time now.
Clent Kesey: Yeah, I've been here going on 17-18 years with Ben Lomand. (14:37):
undefined
I've worked with several people, several departments.
It's been a good opportunity, good a place to work.
Karen Wilson: I was going to say, I think I remember, like you coming to the BLC office when I worked there and you would, you know, work on (14:49):
undefined
our computers and things.
And you've jumped around in, not, I mean, it's all been in thesame vein of computer work and then central office work.
Clent Kesey: Yeah, mostly central office work. (15:06):
undefined
Started several years ago in central office.
Then from the on the video side, and then moved to thenetworking side, the IP side.
So I've had several different hats over the last several years.
Bryan Kell: Were you one of those that started in the customer support center area, or no? (15:20):
undefined
Clent Kesey: Yes, but it wasn't called that. (15:25):
undefined
Micah Lawrence: He started off in the Internet department before we even had a Customer Response Center. (15:27):
undefined
Bryan Kell: Okay. Okay. (15:34):
undefined
Micah Lawrence: Where Internet took care of tech support. (15:35):
undefined
Bryan Kell: I got you. Okay. (15:37):
undefined
Clent Kesey: So we did a little tech, Mike and I did a little tech support and working with customers and working on equipment, a little bit of (15:38):
undefined
everything.
Bryan Kell: Gotcha. Okay. So the big reason we've got you down here is because you've been begging to come on the podcast, and we're (15:45):
undefined
like, "Okay, fine. You come on and do a segment with us." Andno, I'm joking.
Karen Wilson: He's a podcast stalker, you know. (15:56):
undefined
Bryan Kell: Yes, he is. No, we've begged him. (15:57):
undefined
No, but Clent, we've got some questions.
We'll talk about those questions in a minute.
But before we jump into questions from folks out in podcastland, tell us what is an IP address, and why should we care about
an IP address?
Clent Kesey: So an IP address is an a unique way that your computer or your device from your house can be identified on the internet. (16:11):
undefined
That address is used to route traffic.
Say you're requesting Netflix traffic.
That's a way that we route traffic back and forth to yourparticular home or your particular device.
Bryan Kell: Okay. Okay. And, along those lines, I mean, in a home, in a business, there may be all kinds of (16:30):
undefined
IP addresses, right?
Clent Kesey: Sure. Yeah. There's lots of different, lots of different IP addresses that Ben Lomand uses and maintains and (16:40):
undefined
owns.
And some of which we'll talk about the differences in those IPv4and IPv6 addresses.
But yeah, Ben Lomand manages lots of IP addresses, v4 and v6 addresses.
Micah Lawrence: Okay. So, Clent, we know that, you know, we deal with this every day. (16:59):
undefined
We know that we've got internal IP addresses, those ones thatare only available to your internal network.
We know you've got external IP addresses.
So when we talk about those ones that Ben Lemand manages, we'retalking about those global ones, the ones that the world sees.
So how does Ben Lomand go about, you know, securing or gettingthese global IP addresses?
Bryan Kell: So for many years, Ben Lomand didn't own addresses. (17:26):
undefined
When we first got into dial up, we were using other folks IPaddresses.
We were leasing those addresses.
We have purchased some addresses recently that has doubled ortripled the amount of addresses we have.
And we came on that opportunity to sort of secure our future inthe v4 space.
(17:51):
So we originally were given some space from ARIN, some smallallocations from Aaron.
But we have since, like I said, purchased some additionaladdresses, actually two rounds of those that should give us
several v4 addresses for many years.
Micah Lawrence: So, so I guess just to clarify, when we talk about the different IP addresses, we're talking about v4 and v6, what is Ben Lomand (18:07):
undefined
and pretty much most of the world on today?
Bryan Kell: So the internet routing table was essentially based on v4 addresses and that's predominantly what's used to route (18:18):
undefined
traffic today.
v6 is is becoming more popular, but still today v4 is the bulkof our traffic.
Micah Lawrence: And ARIN is I guess basically our authority for North America. (18:35):
undefined
If I remember correctly, there's different authorities fordifferent countries of these people maintain that list of
ownership of IP space.
Bryan Kell: That's right for North America, ARIN is is the governing body authority body over v4 and v6 addresses. (18:50):
undefined
Karen Wilson: So we have a question from our podcast listener, Jay Williams. (18:58):
undefined
He asked us, first of all, how many IP addresses does Ben LomandConnect have at their disposal, and
will we run out?
Bryan Kell: That's a good question. Without giving away some proprietary information, we Ben Lomand does have lots of (19:12):
undefined
v4 addresses at our disposal.
We've planned for those over the last several years for growththat we're coming into in the Crossville area
and other areas.
(19:32):
But yeah, we have secured, like I said, secured v4 addresses intwo different blocks over the last three years.
That was a substantial investment that Ben Lomand made in thoseaddresses for future use.
All right, Clent. Also, Jay Williams and appreciate Jay for forlistening to the podcast, he also wants to know, does BLC have
(19:55):
any plans when they'll roll out an IPv6 network?
And then maybe in answering that question, maybe lead into thatby talking about what kind of network we currently have?
I think you kind of touched on that, and what differences IPv6can make for either the network and/or the BLC customer.
Clent Kesey: Yeah, so that's a really good question. (20:13):
undefined
I'll lead in by talking about the differences in v4 and v6.
There is a train of thought that the v4 addresses will run outsoon.
That train of thought has been the train of thought for the lastseveral years, and we still have not ran out.
Mainly because there are lots of businesses and corporations,lots of educational
(20:39):
institutions that are sitting on a lot of v4 addresses that arenot used.
And so that's actually how Ben Lomand came into the opportunityto purchase v4 addresses.
But Ben Lomand runs what's called a dual stack.
A dual stack is v4 and v6 instances.
So Ben Lomand owns v6 space, and we run a dual stack.
We're routing v6 addresses to several of our large upstreams.
(21:03):
We peer with Google and Facebook and some of Netflix and some ofthose that we have v6 addresses with.
So today Ben Lomand does not, we're not rolling out v6 addressesto our customers, mainly because we have
lots of v4 addresses, you know, that we can use.
But at some point in time, we will be looking at rolling out v6 addresses to our subscribers as well.
Micah Lawrence: Yeah. And just so you know, Ben Lomand's not uncommon here. (21:28):
undefined
You know, what we're doing is, there's been lots of businessesthat have not switched to IPv6 yet.
So the good news is, you know, we do have our IP space.
You know, we have purchased it.
Got it ready. The great news about IPv6 is, you know, where IPv4 there's not enough IP addresses for like every
(21:52):
person in the world.
Where IPv6 I don't remember the exact number unless you looked itup.
Clent Kesey: I actually got it on my notebook here. (21:57):
undefined
It's 3.4.
Well, it's 340 trillion, trillion, trillion according to Google.
That is 3.4 times ten to the 38th power.
Micah Lawrence: Per person or total? (22:10):
undefined
Clent Kesey: Total v6 address. (22:12):
undefined
Micah Lawrence: Yeah. Total v6 addresses. (22:13):
undefined
Period. Where IPv4 is a lot smaller.
Clent Kesey: Compare that with v4, which is about four. (22:18):
undefined
A little over 4 billion.
Micah Lawrence: Yeah. So it gives, I know when I looked it up at one point in time, you know, each man, woman and child in the world gets, you (22:21):
undefined
know, like a million and something addresses themselves.
So in terms of us running out of IP space on v6 at some point intime, it's just not going to be a thing we have to deal
with. But, you know, as you think about as new smarttechnologies, you know, we've talked about even on the podcast
(22:45):
about I think you said your stove has Wi-Fi, your refrigerator,you know, your bed.
I mean, it's just like there's so many things needing IP space,and at some point we'll get there.
But, you know, as what we're seeing is we're not quite thereyet, and there's not a big push to say, okay, we got to hurry up
(23:07):
and get there. So, lots of businesses just haven't switched andincluding us.
You know, there's really not a need or a large push there.
Clent Kesey: Going through some training about 12 years ago, 12 to 15 years ago, the trainee at the time said, you know, "We'll cover (23:14):
undefined
v4 and v6 addresses, but in a couple of years they'll only bev6 addresses.
There won't be anything else such as v4." And we've heard thatfor the last several years, and we continue to hear that.
So the migration to v6 is definitely slow, and it may be manyyears before we actually see a full native
(23:42):
v6 environment.
Micah Lawrence: Yeah, and I'd also add that a lot of, you know, consumer grade routers, things like that, can't even support IPv6. (23:43):
undefined
You know, most of the newer stuff is trying to, but becausethere's not that big push, you know, some of those things that
you might go and buy at the store just they don't support ityet.
You know, it's just because it's not ready for it.
(24:04):
Yeah, of course it'd be probably more of a software thing.
So they could probably do a firmware upgrade or something likethat.
But it's just there's not a huge push to go to it.
Clent Kesey: And again, Ben Lomand does run v6 in the core with several upstreams, but we've just not pushed it to subscribers, just not (24:13):
undefined
have the need to at this point.
Bryan Kell: Okay. Since it's going to be about five years before you join us again on another podcast, I guess I'll have this question (24:21):
undefined
as well. And that is when it comes down to making sure thatfolks like all of us and folks listening on the
podcast here have an ample supply, I guess in some ways, ofbroadband, kind of talk about what you and your crew are
(24:45):
doing to help kind of ensure today and in the future that ourbroadband experience is just the best.
And talk about just all the things that are happening kind ofbehind the scenes that you can talk about to continue to make Ben
Lomand Connect future proof.
Clent Kesey: So our team constantly is working on upgrading equipment, adding new equipment. (25:01):
undefined
It seems like every day we thought, you know, a one gig link waswas enough or a ten gig link was enough.
And now we're installing 100 gig links up to our providers andour upstreams.
We're working on a lot of that.
We're working on peering with a lot of companies.
(25:24):
We've recently undertaken a project where we're a member of anexchange, and we're peering directly with some of the large
providers, Google, Amazon, to get that traffic closer to us, asclose as we can to keep from having to to route so
much across our upstreams.
Bryan Kell: Gotcha. Something else that I think is very important that we don't get to talk enough about. (25:39):
undefined
I don't think we've talked about it on the podcast, and that isyou talked about outbound streams, the ability to be
able to.
Well, let me back up as far as being able to make sure that whether at homes or businesses, we have that access and that
(26:01):
instant access to the Internet.
Ben Lomand finds itself in a little bit different position maybethan your average telco throughout the nation in the
ability to be able to have so many different options to bringin, I guess, download and upload streams of the internet.
You want to talk a little bit about that?
Clent Kesey: So we are sort of in a unique situation at Ben Lomand. (26:20):
undefined
We have access to several transport providers that can take usto the backbone of the internet,
and we are sort of in a unique situation that other telcos,smaller telcos, more rural telcos, don't have access to.
But we are working and already are in a couple of major datacenters that give us access to those upstream providers.
(26:46):
We have the option once we get to those upstreams.
Well, having the ability to be in those data centers gives us theoption to negotiate across multiple
providers. So, you know, based on the quality of the data, basedon the connection, the
reliability, the cost, all those factors go into that.
Micah Lawrence: So I know it's, for a lot of folks, they believe that internet works based upon geography. (27:08):
undefined
That if I want to get to a server in Nashville, it just goes toNashville.
They think that, you know, it's that simple.
And unfortunately, it's not.
So kind of talk about like what some of the directions that wesee, you know, as far as some of our upstream
(27:31):
connections, you know, what kind of directions do they end upgoing to before they kind of spread out through the world?
Clent Kesey: So we're connected in a couple of different locations. (27:37):
undefined
Atlanta is, is one of our major locations, and so a lot of ourtraffic goes directly to Atlanta.
A lot of it goes to Nashville, but that's sort of its origin.
So when you when you're calling upon those web pages, whenyou're calling upon those streaming videos, that's often the
first point of presence that we have, or the handoff spot in ourin our network is Nashville, Atlanta.
(28:02):
We have circuits to Chicago that some of that traffic may takeas well.
And so once it gets to those upstream providers, they make adetermination.
The closest route, say for Netflix, the closest route to get toNetflix.
Once we get to those end pop locations, Chicago, Nashville,Atlanta.
Karen Wilson: Clent, thank you so much for joining us today. (28:20):
undefined
We hope you will come back again soon.
Bryan Kell: 2028. (28:26):
undefined
Karen Wilson: Yeah, yeah. Lucky to have you with us and to share all of your knowledge with the retirement of Joe Hamby. (28:27):
undefined
We want to officially dub you like internet guru in his absence.
Clent Kesey: Not sure if that's the title I want or not, but thanks anyway. (28:42):
undefined
Karen Wilson: Hope that makes you feel special for a few minutes. (28:47):
undefined
Clent Kesey: Yeah, that's right. Comparing to Joe Hamby, it does, for sure. (28:49):
undefined
Karen Wilson: Yes, it is. That is quite the honor. (28:51):
undefined
And that says a lot about somebody.
So thank you very much for joining us for this section of the BLC Connection Podcast.
Micah Lawrence: This is Connect with BLC. (29:05):
undefined
Karen, what can we expect on Channel Six and ConnectionMagazine?
Karen Wilson: Well, Channel Six is busy as usual. (29:11):
undefined
We are wrapping up graduation season.
And I want to remind everybody that all that content, your lovedones that you watched go across the line graduating
will be residing on the YouTube Ben Lomand Connect YouTubechannel.
So you can go back and watch that as much as you want to on thatchannel.
(29:33):
We are also actively filming Tabletalk, Soul of Warren County, lots of new episodes.
And Bryan, you're working on something new possibly coming uplater this year.
Bryan Kell: Yeah, later this year, we're looking at having another local show that hopefully will take folks into a deep dive, into (29:43):
undefined
maybe some people that you know or have heard about.
And we're not going to talk about maybe where that's going totake place, but I think that folks will will find the place that
we are looking to do that show in a very familiar and cozymaybe.
(30:07):
And so, yeah, those are the teases, we'll give to that.
I think our hope would be that here in the next this is comingout in June, that as we move into fall that we've got, you know,
some other great local content on Channel Six for folks to tunein on.
So, more information to come.
Karen Wilson: And of course, with the Connection Magazine, the next edition of that will be coming out. (30:22):
undefined
It'll be a July-August edition.
So lots of good things, good summer stories coming your way inthat July-August edition.
Micah Lawrence: Great. So, Bryan, what events can we expect in June? (30:37):
undefined
Bryan Kell: Okay. We're obviously heating up, and so that means moving outside. (30:40):
undefined
This very early in the month, Warren County Relay for Life, Ithink is Friday, June 2nd.
Be sure and take advantage not only of all the great stuffthat's going on that night in downtown McMinnville, but also
something, Micah, that we're all, and Karen both, all very proudof, and that's the McMinnville downtown Wi-Fi.
(31:02):
That night and all year long, you can be able to take advantageof that.
It's powered by Ben Lomand Fiber.
And free courtesy of the city of McMinnville.
So not just on Relay for Life night, but every night, every daythat good old McMinnville downtown Wi-Fi is there in case
you would like to upload or download or do whatever you want toalong the streets of McMinnville.
(31:23):
And then also speaking of the streets of McMinnville, MainStreet Live starts June 9th from the West Lawn of Security
Federal Bank. I'm surprised I've not seen Micah fastly makingnotes on this because once again, I think free
Wi-Fi courtesy of Ben Lomand Connect and the managed ITdepartment of BLC maybe offered again this year?
Micah Lawrence: Yes. (31:46):
undefined
Bryan Kell: Okay. Okay. (31:46):
undefined
I was expecting when I wrote this on here that I would seeMicah's eyes light up and be like, "Oh, I've got to make a note
that we get that going." So, June 9th is when that kicks off.
Just real quickly, in the month of June, TC Bryant Band plays onJune 9th.
That's Country.
Stairway to Heaven, Zeppelin, Karen's going to be there wavingher –
Karen Wilson: My cigarette lighter. (32:05):
undefined
Bryan Kell: On June 16th. (32:07):
undefined
And then Entice, that's Motown and R&B, on June 23rd.
And June 30th, the Joe Harvey Band, some good old rock and roll,all that Main Street Live, Friday nights in McMinnville, West
Lawn of Security Federal.
Micah Lawrence: Awesome. (32:19):
undefined
Bryan Kell: Great. Yeah. (32:20):
undefined
Micah Lawrence: So, Bryan. (32:20):
undefined
Bryan Kell: Yes. (32:21):
undefined
Micah Lawrence: Karen. (32:22):
undefined
Karen Wilson: Yeah. (32:23):
undefined
Micah Lawrence: One of the first times I tried to do this, I tried to do acronyms to see if you guys knew what the (32:23):
undefined
acronyms were. Well, I've got four new ones tonight.
Bryan Kell: Four. (32:34):
undefined
Micah Lawrence: Or today or whatever it is. (32:35):
undefined
I want to see if you knew them.
What does A&W of A&W root beer, what is a A&W stand for?
Bryan Kell: I was going to say something like two people's last names, like Anderson and Williams or something like that, like a last name or (32:48):
undefined
something.
Karen Wilson: Yeah, could be. (32:53):
undefined
I don't know.
Micah Lawrence: It is from the founders Roy Allen and Frank Wright. (32:56):
undefined
Allen and Wright is what that stands for.
Bryan Kell: So it's the last name. (33:03):
undefined
We just couldn't get the last name.
Micah Lawrence: Now, something you might be familiar with, what does AT&T stand for? (33:05):
undefined
Bryan Kell: Oh, wow. You said a three letter word here. (33:10):
undefined
Micah Lawrence: That's a dirty word around here. (33:13):
undefined
I know.
Bryan Kell: But what's it stand for? (33:16):
undefined
Atlantic?
Karen Wilson: Yeah. (33:19):
undefined
Bryan Kell: Telephone. Oh, I'm on it? (33:20):
undefined
I'm not even on it!
Micah Lawrence: You got telephone, right. (33:26):
undefined
Bryan Kell: Atlanta. You got any guesses? (33:27):
undefined
Karen Wilson: No. I would have said Atlantic too. (33:30):
undefined
Bryan Kell: Somebody who normally is typing morse code, I think in the back, Josh Elam, but I don't know. (33:35):
undefined
Micah Lawrence: It is American Telephone and Telegraph company. (33:42):
undefined
Bryan Kell: Telegraph. Okay. (33:47):
undefined
Karen Wilson: Hey, I'll throw one in here real quick because you teased me with the A&W because I love root beer. (33:47):
undefined
And I saw this the other day on a game show.
What thing did they used to put in root beer that they quitputting in root beer because it's
really kind of toxic.
Like it's an herb.
Bryan Kell: Arsenic. Oh, I don't know. (34:05):
undefined
Micah Lawrence: Is it arsenic? (34:08):
undefined
Karen Wilson: Nope. (34:09):
undefined
Micah Lawrence: Oh, don't know. (34:09):
undefined
Karen Wilson: Sassafras. Think of sarsaparilla. (34:10):
undefined
Bryan Kell: Yeah. (34:13):
undefined
Karen Wilson: You know, it used to you'd like, see, or you'd hear people talking about sarsaparilla. (34:14):
undefined
They used to put sassafras in it, but not anymore.
Bryan Kell: Did not know that. (34:22):
undefined
Micah Lawrence: Kind of glad they didn't. (34:22):
undefined
Karen Wilson: Yeah. (34:23):
undefined
Micah Lawrence: All right, two more. (34:25):
undefined
Next one is, what is EPCOT stand for?
Bryan Kell: Oh. (34:31):
undefined
Karen Wilson: I remember Figment. (34:32):
undefined
Bryan Kell: City of Tomorrow is the court part of that. (34:35):
undefined
Micah Lawrence: Close. (34:38):
undefined
Bryan Kell: Close? (34:40):
undefined
It's not on it?
Micah Lawrence: Got the last part right. (34:43):
undefined
Karen Wilson: It's been so long since I've been there. (34:47):
undefined
Bryan Kell: People, people is the p? (34:48):
undefined
Micah Lawrence: No. (34:50):
undefined
Bryan Kell: I thought "city of tomorrow" definitely was the C-O-T. (34:52):
undefined
Micah Lawrence: It is experimental prototype community of tomorrow. (34:54):
undefined
Karen Wilson: Okay. (35:00):
undefined
Micah Lawrence: All right. (35:01):
undefined
Bryan Kell: Wow. (35:01):
undefined
Micah Lawrence: And so the last one. (35:02):
undefined
What is WD-40 stand for?
Bryan Kell: Water displacement 40. (35:07):
undefined
Micah Lawrence: 40. That's actually – surprising that you know that. (35:12):
undefined
It's water displacement, 40th formula.
Bryan Kell: 40th formula. (35:17):
undefined
Okay. I think that.
Karen Wilson: I'm actually shocked you knew that. (35:20):
undefined
Bryan Kell: Well, I think that comes from like a did you know podcast thing or something. (35:22):
undefined
So yeah.
Karen Wilson: Uh-huh. Good. (35:27):
undefined
Hey, I couldn't live without WD-40.
Micah Lawrence: I was going to say – (35:30):
undefined
Karen Wilson: That's some good stuff. (35:30):
undefined
Bryan Kell: It is the best. It is the best. (35:31):
undefined
Karen Wilson: Fixed many a squeaky door. (35:33):
undefined
Micah Lawrence: All right. Thanks for joining us. (35:35):
undefined
Bryan Kell: Thanks, Micah. (35:36):
undefined
Well, another episode has come to an end.
And so as we wrap things up here, Micah, tell us about themailbag.
Micah Lawrence: Well, you guys can submit your questions to BLCPodcast @BenLomandConnect.net. (35:51):
undefined
And we thank you for, Mr.
Williams, sending us that question before.
You can find our podcast on Spotify, Apple Podcasts, GooglePodcast, Amazon, iHeartRadio and all the above.
Bryan Kell: Yes, BLC odcast@BenLomandConnect.net, right? (36:08):
undefined
Micah Lawrence: Yes. (36:12):
undefined
Bryan Kell: Okay, Karen, mini episodes, you just got through knocking out one a little while back and more on the way, I would assume. (36:12):
undefined
Karen Wilson: Yes. Still working on the mini episodes, and I love to get ideas for those. (36:19):
undefined
So if your business is working in, you know, using technology tohelp your customers or if it, you know, helps your business in
some way that you just cannot live without.
Contact me, and I would love to feature you on the next miniepisode.
Bryan Kell: You can reach out to Karen at the at BLCpodcast@BenLomand.net. (36:41):
undefined
And then also too, who's our next episode for the full BLCConnection Podcast?
We don't know, but we can tell you this Jay Williams helped us pick a guest this week.
So if you have questions, if you've got comments, if you've gotthings that you'd like for us to dive into, we would love to hear
(37:01):
from you because this kind of needs to be, and we'd like for itto be your podcast.
And so guide us, shoot us those questions, reach out to us.
We would love to talk with you more about that.
And till next time, gang, right?
Karen Wilson, thank you.
Micah Lawrence, thank you.
Micah Lawrence: You're welcome. (37:18):
undefined
Bryan Kell: Okay. And so as we wrap it up, we'll tell you. (37:19):
undefined
Thanks for listening and stay safe and definitely stayconnected.
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