What if the real competitive edge in sales wasn’t hustle, but humanity?
📊 Research shows that emotionally intelligent leaders drive up to 20% higher performance outcomes (McKinsey, 2023). Yet many still treat empathy as optional in fast-paced industries like sales.
On this episode ofThe Bliss Business Podcast, we’re joined by keynote speaker, entrepreneur, and author Glenn Poulos, whose book Never Sit in the Lobby has become a go-to resource for sales professionals who want to win with integrity.
With over 35 years of experience building high-performing sales teams and scaling companies like Gap Wireless, Glenn shares why empathy is not a soft skill, it’s the core of real, sustainable growth.
🎙️ Hosted by Stephen Sakach and Tullio Siragusa
🎧 Produced by Tullio Siragusa
In this episode, we explore:
• Why empathy is essential in high-pressure sales environments
• How to lead with both performance and presence
• What it takes to build cultures of consistency, care, and results
• Why purpose, not pressure, is the long game for leadership
💬 What’s one way empathy has shaped your sales or leadership style? Share below and join us live.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
My Favorite Murder with Karen Kilgariff and Georgia Hardstark
My Favorite Murder is a true crime comedy podcast hosted by Karen Kilgariff and Georgia Hardstark. Each week, Karen and Georgia share compelling true crimes and hometown stories from friends and listeners. Since MFM launched in January of 2016, Karen and Georgia have shared their lifelong interest in true crime and have covered stories of infamous serial killers like the Night Stalker, mysterious cold cases, captivating cults, incredible survivor stories and important events from history like the Tulsa race massacre of 1921. My Favorite Murder is part of the Exactly Right podcast network that provides a platform for bold, creative voices to bring to life provocative, entertaining and relatable stories for audiences everywhere. The Exactly Right roster of podcasts covers a variety of topics including historic true crime, comedic interviews and news, science, pop culture and more. Podcasts on the network include Buried Bones with Kate Winkler Dawson and Paul Holes, That's Messed Up: An SVU Podcast, This Podcast Will Kill You, Bananas and more.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.