Situational questions are a big part of boards, so make sure you have them down solid. Here’s your question. You have a new Soldier and while you are sitting down with him conducting a reception and integration counseling, you notice that the Soldier has a low GT score. What actions do you take with this Soldier? Let’s talk through how to answer this question using a 3-step proven method. This approach shows board members that you know how to think like a leader. Step 1: Take care of the Soldier. Step 2: Handle it at the lowest level possible. Step 3: Use Army programs when applicable. Step 1: Take care of the Soldier. A low GT score can limit a Soldier’s career options, and many Soldiers don’t realize it until it’s too late. This is your chance to help early. First, have a genuine conversation with your Soldier. Find out if they’ve ever been told about the impact of their GT score. Do they know it can block promotions, limit re-enlistment options, or stop them from changing jobs? If not, you need to educate them. This isn’t about punishment or paperwork—it’s about helping them build a successful career. Make sure they understand that you are invested in their future, and you want them to have every opportunity. Step 2: Handle it at the lowest level possible. You don’t need to immediately kick this issue up the chain. This is something you can act on right now as their first-line leader. You can counsel them, you can develop a plan, and you can follow up regularly. You should be the one to start the process. You don’t need to pass this off to your squad leader or platoon sergeant unless you need support setting up resources. Step 3: Use Army programs when applicable. A low GT score isn’t permanent. Many posts offer GT improvement classes, often through the Education Center. You can help your Soldier enroll in these classes, and once they complete the course, you can ensure they schedule a re-test. Make sure this progress is documented in their records. Helping your Soldier through this process is a great way to show that you know how to apply Army resources, and that you’re actively invested in your Soldier’s development. Now, here’s a word-for-word example answer you can use at the board: “If I was counseling a new Soldier and noticed they had a low GT score, my first step would be to take care of them by having an honest conversation. I’d explain how a low GT score can limit career options like promotions, re-enlistment, and even eligibility for certain schools. I’d make sure they understand that improving their GT score could really open doors for their future. I would handle this at my level by personally counseling the Soldier and helping them develop a plan to raise their score. I would help them sign up for a GT improvement class through the Education Center and make sure they schedule a re-test when they’re ready. Once the Soldier retests, I’d ensure their improved score is updated in their records. Throughout the process, I would stay involved, follow up, and make sure the Soldier knows I’m invested in their growth.” This answer follows the proven framework: Take care of the Soldier. Handle it at the lowest level possible. Utilize Army programs when applicable. Let’s try it again. This time, the Soldier answering is going to miss something important. Let’s see if you can find what’s missing. You have a new Soldier and while you are sitting down with him conducting a reception and integration counseling, you notice that the Soldier has a low GT score. What actions do you take with this Soldier? “If I was counseling a new Soldier and noticed they had a low GT score, I would talk to them about how that could limit their career. I would encourage them to consider improving their score to open up more opportunities.
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