The Brake Room
Welcome to The Brake Room, driven by ShopPros - the podcast that accelerates your automotive shop's success! If you’re an automotive shop owner looking to stay ahead of the curve, you’re in the right place. Each week, we dive into the heart of the automotive industry with insightful interviews from top industry experts and successful shop owners. From the latest trends to best practices, we’re here to give you the tools and knowledge to drive your business forward. Hit the brakes on uncertainty and shift into high gear with The Brake Room – where great automotive minds meet. Join us for our first season launching Monday, October 21st!
Episodes
On the season finale of The Brake Room, host Lucinda is joined by Mark Yamauchi, Sustainability Strategy Manager at Toyota Motor North America. The two discuss the importance of sustainability across all industries but in particular the automotive repair industry.
Mark discusses what measures that can be implemented to improve energy efficiency, tips on cost effectiveness,, and the increasingly vital role ...
On this week’s episode of The Brake Room, host Lucinda Underwood is joined by Brian Griffin of Absolute Air and Auto Repair and Rob Brouwer of Precision Automotive. The three discuss their experience in the auto repair shop industry and what it takes to bring your shop from good to great!
Topics include how to identify and diagnose issues within the shop, leveraging customer feedback to identify opportunit...
On today’s episode of The Brake Room, host Lucinda is joined for a second time by Bogi Lateiner, Auto Technician and Owner of Girl Gang Garage.
The two chat about how shop owners can maintain effective pricing strategies, the best ways to track and improve profitability, as well as Bogi’s thoughts on how to properly communicate and justify pricing to customers. Tune in now!
Show notes:
On today’s episode of The Brake Room, host Lucinda is joined by Hunt Demarest, Senior Accountant at Paar, Melis, & Associates who specializes in automotive repair shops.
Lucinda and Hunt discuss how to properly budget, systems and tools that Hunt recommends for managing and tracking financials and how to maintain accuracy, as well as how a shop owner can analyze and improve their profitability and the fina...
On today’s episode of The Brake Room, host Lucinda is joined by David Anderson, Owner of Anderson Automotive and Edgar Leon, Founder of Aurora AutoPros.
David and Edgar chat about the success of their auto shop, how ShopPros has played a role in that success, as well as the other key decisions they made that has led to the continued success of Anderson Automotive and Auroro AutoPros. Tune in now!
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On today’s episode of The Brake Room, host Lucinda is joined by Amber Wright, Director of Partnerships at AutoLeap.
AutoLeap is a cloud-based auto repair software that helps you turbocharge your auto shop. The two chat about the history of AutoLeap, what factors shop owners should consider when choosing software for their shop, as well as the main benefits of what AutoLeap can provide for shop owners and w...
On today’s episode, host Lucinda is joined by Alex Vaillancourt, third generation Owner of True Centre Auto Service in North Bay, Ontario.
Lucinda and Alex chat about Alex’s transition to ownership of True Centre as well as the importance of customer reviews, the types of best practices to encourage said reviews, as well as what Alex and his staff does at True Centre to increase customer loyalty and satisf...
On today’s episode, host Lucinda sits down with Bill Haas, President and Owner of Haas Performance Consulting. Using his over 40 years experience in the automotive service and repair industry, Bill specializes in identifying a shop’s areas of inefficiency and helping shop owners make the necessary adjustments.
The two chat about what Haas Performance Consulting does for their clients, the primary factors t...
On today’s episode, host Lucinda is joined by Donny Seyfer, Executive Officer at the National Automotive Security Task Force. Donny is an expert in cybersecurity for auto repair shop owners and the two of them discuss some of the current cybersecurity issues that shops face, how Donny got involved in the cybersecurity world, what shop owners need to be aware of and how they can protect themselves, as well as tips for s...
On today’s episode, father and son duo Bruce and Scott Eccles join host Lucinda to discuss the changing trends and new technology in the auto repair shop industry. They chat about the emergence of EVs and whether or not every car on the road will eventually be an EV, as well as how new technology has changed the customer experience, and the importance of educating customers on products and cars that are new to the mark...
On today’s episode, host Lucinda is joined by Bogi Lateiner and Shaun Peet. The three chat about what it takes to build a high performance winning team including how to recruit and keep the best talent, how to build trust with your employees, as well as the key factors that every business owner in the auto repair industry should know. Tune in now!
Show notes:
00:00 - Introduction to Bogi and S...
In the first ever episode of The Brake Room, host Lucinda is joined by Greg Marchand, COO of ShopPros.
The two sit down to discuss all things culture including how to identify when your business has issues with culture, how to properly influence great company culture, creating the best environment for your employees, as well as the foundations of great culture. Tune in now!
Show notes:
Welcome to The Brake Room, driven by ShopPros - the podcast that accelerates your automotive shop's success!
If you’re an automotive shop owner looking to stay ahead of the curve, you’re in the right place.
Each week, we dive into the heart of the automotive
industry with insightful interviews from top industry experts and successful shop owners.
From the latest trends to best practices, we’re here to give you the tools and knowle...
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