"Is there a difference between giving feedback or giving criticism as a leader? Seems like the same thing to me."
The differences seem subtle, but in reality, they're pretty damned big. And from a results perspective, the differences are huge.
Huge differences. Most have to do with intent and desired outcome.
Criticism, in its simplest form, is for the giver, not the recipient. To criticize is one of the easiest forms of ego defense, and is generally a display of defensiveness and lack of personal confidence. We criticize most when someone aspires to accomplish what we cannot (or will not), or when their accomplishment could somehow threaten ours.
It’s acting out hurtfully with negative thinking.
Feedback, on the other hand, is principally to help someone grow and improve. To positively change a behavior for the better. In other words, it’s more of what we recommend they do, and less of what they did wrong.
Further, if we include some self-reflection in our feedback — opening ourselves to others -- we both grow. Our blind spots will be forever blind without effective feedback from others, and people are more inclined to be open with those who have been similarly open with them.
This mutual feedback process builds trust and strengthens relations among teams, groups and even individuals.
In short, criticism is selfish, feedback is helpful.
If you want additional support, reach out to us at https://triangleperformance.com
Be Brazen, remembering that Grace and Accountability can coexist.
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