Episode 443: Charlene Gavel on Rural Broadband, Fiber Expansion, and SaskTel’s Evolution

In this episode of The Broadband Bunch, recorded live at Fiber Connect 2025 in Nashville, host Brad Hine welcomes Charlene Gavel, President and CEO of SaskTel, to the show. Fresh from her "Operator Lightning Talk" presentation titled Lighting Up Saskatchewan, Charlene shares the remarkable journey of SaskTel—from its origins as a provincial telephone department in 1908 to its current role as a cutting-edge technology leader in Canada. Charlene reflects on her personal career path, including her early days as a CFO and her connection to SaskTel through her father, a 30-year employee. She offers insight into the unique challenges of delivering high-speed fiber to a population of just over 1 million people spread across a landmass the size of Texas. Despite the lack of scale, Charlene highlights how SaskTel’s mission-driven approach as a Crown Corporation fuels innovation and prioritizes community outcomes. The conversation explores SaskTel’s transition from a traditional telco to a forward-thinking “techco,” emphasizing infrastructure automation, OSS/BSS innovation through SaskTel International, and the need to monetize fiber investments through value-added services. Charlene also offers advice to aspiring leaders—especially women in tech—about using their voice, following their passion, and building strong, collaborative teams.