The Buzz with ACT-IAC

In this final keynote, Jeff Sage, Director of Enterprise Service and Analysis Division at NASA's Office of Procurement, discusses the integration of AI in NASA's procurement processes. Introduced by Andrew McAllister, Jeff elaborates on NASA's historical and current use of AI, particularly focusing on its role in optimizing procurement operations amid workforce challenges. He shares practical AI applications like the...

This episode features a panel discussion on the role of AI in workforce development within federal agencies at the AI Acquisition Forum 2025. Led by David Vennergrund, Vice President for AI at GDIT, the panel includes distinguished guests: Andrea Brandon from the US Department of the Interior, Florence Kasule from the Department of Education’s Federal Student Aid office, and Wole Moses, Chief AI Officer at Microsoft’s federal civil...

In this episode of The Buzz, host Yohanna Baez speaks with Sydney Heimbrock, the Chief Industry Advisor for Public Sector at Qualtrics and co-chair of the ACT-IAC's COI (community of interest) on talent. She shares her extensive career journey, including her transformative experience in the former Soviet Union and her efforts to integrate human-centered design principles into governmental processes. She discusses the importanc...

In this episode of The Buzz, expert guests delve into a new white paper by the ACT-IAC Health Community of Interest titled 'Digital Health Technologies in the Federal Health Research'. The discussion covers the intersection of technology, health, and research, particularly focusing on the use of wearables, mobile apps, and in-home monitors to enhance clinical and analytic research. Key speakers include leaders from academ...

In this keynote and fireside chat, Acting Assistant Secretary Andrew Gradison of the Administration for Children and Families (ACF) discusses his vision and efforts for making America's children and families healthier. Gradison highlights the President's priorities on efficiency, reducing waste, and supporting low-income families. He discusses the importance of job opportunities and family stability as fundamental princip...

In this episode, Angela Wilson from Alpha Omega introduces the keynote speaker, Colonel Kris Saling, a US Army officer and talent strategist. Colonel Saling shares insights into her work modernizing workforce strategy, integrating AI into talent systems, and building human-centered solutions for the future of defense. The conversation covers the role of AI in reshaping the workforce, the importance of data literacy, and the Departm...

In this episode of 'The Buzz from ACT-IAC,' host Yohanna Baez delves into the professional journey of Eric Ritz, a mid-career professional working with Accenture Federal Services for 15 years. Eric shares his experiences before, during, and after participating in the ACT-IAC Professional Development Voyagers Program. The discussion covers the program's impact on his career, including the valuable lessons learned, ski...

Insights from the Emerging Tech Demo Day at the Carahsoft Conference and Collaboration Center in Reston, Virginia. Joined by Warren Miller, Corporate Chief Architect at Next Phase Solutions, and Lisa Wolff, the President and CEO, the episode delves into the innovative technologies showcased and their applications in government and commercial sectors. Key topics include data fragmentation solutions with Foresight 360 and the impact ...

The Integrated Value Network (IVN), a transformative tool for effective governance. Joined by guests Basil White, a senior informaticist, and Beth Martin, a user experience and digital services expert, the discussion highlights the significance of IVN in mapping complex government interactions. The conversation covers their experiences, the practical applications of IVN, and the innovative mindset required for future tech leaders. ...

We are still live at the Emerging Tech and Innovation Conference, talking with amazing folks, like, Elizabeth McNamara, Health IT Innovation Officer at Next Phase Solutions Services, Virginia Huth a 30-year civil servant who is now CEO of Vanalytix, and Basil White, Senior Informaticist. Discussions revolve around the importance of innovation in public health, the application of AI in healthcare, and efforts to streamline federal p...

In this episode of The Buzz, we broadcast live from the 2025 Emerging Tech and Innovation Conference, featuring exclusive interviews with industry leaders like Destinie Harris from Maximus, Jeff Mercurio from OnPoint Consulting, and Ratima Katari from ICF.  Destinie discusses Maximus' Total Experience Management (TXM) solution and her journey in tech, while Jeff shares insights on OnPoint’s contributions to cybersecurity and c...

*NEW EDIT* In this episode, panelists from industry share their strategies and experiences for improving contact center operations. The session is moderated by Crystal Philcox, a former federal executive at GSA and IRS. Topics discussed include the importance of customer feedback, leveraging AI and analytics for better customer interactions, proactive support strategies, and empowering employees for better performance. 

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In this episode, panelists from various government sectors discuss the critical importance of contact centers and share their experiences, challenges, and strategies for improving service delivery. The discussion includes insights into the role of technology, automation, and human factors in transforming contact centers. Key topics covered include the importance of simplicity, measuring the right metrics, leveraging AI, and fosteri...

In this special live edition of The Buzz, Pete Tseronis interviews key industry leaders on the critical role of contact centers in delivering services, especially through digital and omni-channel strategies. Key speakers, including Martha Dorris of Dorris Consulting International; Amanda Chavez from Qualtrics; Mia Jordan from Salesforce; Marcellus Walker, Jr. from the Office of Unified Communications; Gundeep Ahluwalia from NuAxis ...

In this episode of the Buzz , Pete Tseronis interviews Brian Epley, Chief Information Officer at the United States Department of Commerce. They discuss the intersection of mission-driven technology and humanizing government initiatives. Brian reflects on his journey from the private sector to public service, emphasizing the importance of understanding the mission, building partnerships, and continuous evolution in technology. Key t...

In this special live edition of The Buzz, hosted by Yohanna Baez from Jammin Java in Vienna, Virginia, the focus is on Voyager Talks, celebrating the achievements of the ACT-IAC Voyagers program. The event highlights the importance of collaboration between government and industry, featuring professionals from the program and supporting Canines for Warriors. The episode includes an interview with Annabelle Garcia, Capture Manager at...

In this special live edition of The Buzz, host Yohanna Baez broadcasts from Jammin Java in Vienna, Virginia, hosting the signature Voyager Talks event. This episode highlights the ACT-IAC Voyagers program, a professional development program for rising leaders in government and industry. Yohanna interviews Andrew Powell, Chief Growth Officer of Strongbridge, who shares his experiences in the Voyagers program, including effective com...

In this special live edition of The Buzz, host Yohanna Baez reports from Jammin Java in Vienna, Virginia, celebrating the ACT-IAC Voyagers program and its impact on government and industry leaders. The episode features an inspiring conversation with Colette Creech, Director of Growth Operations at Gunnison Consulting Group, discussing her team's presentation on navigating government compliance and her journey in the profession...

In this episode, we sit down with Christina Binhack, Director of Operations and HR at ACT-IAC, to dive into her background, experiences, and passion for nonprofit work. Christina shares her journey from the Midwest to the DMV area, her involvement with ACT-IAC, and her dedication to community service through the ACT-IAC Gives Back program. She discusses the importance of volunteering, the various successful initiatives launched und...