Digital innovation poses challenges and opportunities for leaders in marketing, who need to balance the use of new tools and personalization. Personalized approaches significantly enhance customer relationships, evidenced by 99% of marketers. Technologies like AI offer advantages in personalizing content and aiding data analysis, but human creativity remains vital in creating impactful campaigns. Handwritten notes also play a significant role in fostering personal connections. Successful marketing strategies require a harmony between technology and human creativity.
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