The Claim Clinic

The Claim Clinic

Insurance Claims and Restoration focused program. The Claim Clinic aims to educate the property damage restorers of the world through interviews with legendary Disaster Recovery experts. Hosted on Acast. See acast.com/privacy for more information.

Episodes

April 10, 2025 16 mins

YourContractSucks.com


Restoration Rebel Roundtable Briefing Summary

Date of Discussion: 12/22/22

Compiled: 10/26/23

This roundtable highlights core strategies for restoration contractors navigating insurance claims: protect your pricing, prioritize transparency with clients, and maintain independence from insurer mandates. The discussion centered on a successful contractor case study that challenged the insurer’s control, reinfor...

Mark as Played

Ladies and gentlemen,


I am here to deliver an urgent truth: the restoration industry is under attack, and the time to act is now. Unity is not optional. It is the only way forward. For years, I have watched as this industry has been taken from us, piece by piece. Now, the carriers are no longer content with nibbling away at what we’ve built. They are moving aggressively, driving independent restorers out of business, silencing t...

Mark as Played
January 27, 2025 12 mins

The adjuster describes how attempting to force an insurer into admitting fault or setting a precedent can backfire, leading to claim denials and litigation. The lesson emphasizes the importance of understanding insurer motivations and strategically shifting negotiation tactics towards compromise.


The "Cornering" Effect and Insurer Resistance:

  • The central idea is that insurance companies will resist agreeing to arguments that...
Mark as Played
January 23, 2023 44 mins

Negotiating your bill with adjusters is negotiating against yourself.

I interviewed a new Restorer and expounded upon the importance of having solid contracts and understanding leverage in the claims environment.


#ThickestFileWins #VirtualInspections #RemoteEstimating #Contractors #CustomerCentricClaims #InsuredFirst #TheStructureSpeaks #restoration #largeloss #claimslife #estimating #Xactimate #CoverThatOverhead #dothehardthings...

Mark as Played
September 27, 2021 68 mins

Jeremy Rettig brings on one of the most known names in the restoration business, Andrew McCabe. Andy is a 20-year veteran of the disaster recovery industry and has performed every function of a restoration professional from mold and water technician to marketing and estimating. 

After working for several contractors in three states, Andy opened the independent Xactimate estimating & restoration consulting company Claims Delegat...

Mark as Played
September 17, 2021 62 mins
Andrew Sall is the Business Interruption Guy. You wouldn't go into court without a lawyer. Don't file a Business Interruption claim without talking to Andrew Sall.

Hosted on Acast. See acast.com/privacy for more information.

Mark as Played
Claim Clinic e45:"How Do We Get Paid?!"Andy G sits down with Rainy Day Services for an engaging conversation.Great Books:Start With Why https://amzn.to/2XeW6qvLeaders Eat Last https://amzn.to/2ZiwA6wThe Infinite Game https://amzn.to/3cQDcwUGood T

Hosted on Acast. See acast.com/privacy for more information.

Mark as Played

John Isaacson of the Intentional Restorer and The DYOJO podcast shared some industry insight and colorful history with us.

The DYOJO Podcast features features interviews with our friends and peers within the property restoration, construction and insurance industry.

Through these episodes we seek to help professionals connect and collaborate so that we can all shorten the learning curve for conquering our goals.
We will touch on ways ...

May 12, 2020 50 mins

JT Kraai and Exit Strategies

Serving the Restoration Industry Nationwide

100% Confidential@ 503.577.5649 or info@exitstrategies360.com

ExitStrategies360.com  linkedin.com/in/jt-kraai-52b40018

Restoration Industry Lessons Learned from the 2008 Recession

Due to the strength of the industry, restoration businesses should be front and center as solid acquisition targets.

Selling a business can be scary. Terrifying when the economy isn't coop...

Mark as Played
April 17, 2020 60 mins

John Evans, a Certified Industrial Hygienist from New York, talks to us about pivoting your restoration business during a pandemic.

John Evans runs the testing company Air Guys (http://airguys.us/about-us/)

He spoke to us about how the COVID-19 pandemic snuck up on the U.S., what the state of testing is now, and what restoration contractors should be doing RIGHT NOW to position themselves for success.

SPONSOR:

~ In 2012, Andy McCabe fo...

Mark as Played
March 25, 2020 18 mins

The Power of Habit: https://amzn.to/2UAUndZ

~ In 2012, Andy McCabe founded the property claim estimating and claims consultancy called Claims Delegates. Claims Delegates retains an army of dedicated professionals who write Xactimate® estimates for contractors, attorneys and adjusters across the country. They also consult on Large Loss and CAT events. They are currently accepting new client applications: http://www.claimsdelegates.co...

Mark as Played
April 16, 2019 64 mins

A debrief of the SUMMIT2.019 in Boulder last week. And some thoughts on humanity.

**- T&M vs Line Item billing, and why NOT to mix them

  • Our thoughts on Lowes' adjusters/IHs taking their own samples.
  • The decline of industry groups.**

The new Alliance of Independent Restorers web site is up! We are now accepting membership applications: www.airestore.org

~ Andy McCabe founded an Xactimate estimating and property claims consultanc...

Mark as Played

Did you know that you can (and SHOULD) make your own pricing when doing insurance repairs? This question probably sounds strange to everyone EXCEPT the restoration contractors out there.

This phone conversation went deep into the reasoning behind creating your own pricelist, and how to explain your position to all those adjusters out there.

https://clarity.fm/andrewmccabe
www.TheClaim.Clinic/tuneup
http://amzn.to/2cOtawh
https://youtu....

Mark as Played
March 13, 2019 53 mins

Our Sponsor today was DBK Drymatic: https://www.drymatic.com/
This year's EPIC Summit is in Boulder, CO on April 11th & 12th.
https://airestore.org/event/alliance-of-independent-restorers-restoration2-019-business-summit/

YouTube version: https://youtu.be/25gpD9CmxR0


Hosted on Acast. See acast.com/privacy for more information.

Mark as Played
January 29, 2019 56 mins

Facebook advertising intro for small businesses
Andy makes a $100 bet on Facebook targeted ads for Malibu California fires.

~ Andy McCabe founded an Xactimate estimating and property claims consultancy called Claims Delegates. They are currently accepting new client applications from contractors needing help with Xactimate: http://www.claimsdelegates.com/ClientIntake
www.ClaimsDelegates.com

Claims Delegates writes Xactimate estimates f...

Mark as Played

We were all over the map on this one. I shared some books I'm reading. Joe talked about gaining access to CAT areas.
I may have scolded someone.
I definitely plugged Matterport cameras for free.
Oh, and the future of estimating and robots.

~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is currently accepting new client applications from contractors needing help with Xactimate: ht...

Mark as Played

With Hurricane Florence bearing down on the Carolinas, we felt it appropriate to discuss how restoration folks can mount an effective response.

There are MANY catastrophy veterans in the Restoration Rebels and much good advice was freely given.

~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is currently accepting new client applications from contractors needing help with Xactima...

Mark as Played

Tonight we talked about the finer points of sales and collections.

What if you are being asked to start repairs, but you haven't been paid for mitigation?
What to do with third-party reviewers?
How can we better educate the public about the good & bad carriers and market to agents at the same time?

~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is currently accepting new client ap...

Mark as Played

Restoration Rebel Roundtable 8-21-18: Mission, Values and Warriors
Tonight we got our WARRIOR on with special thanks to Restoration Mastery and the Warrior Bootcamp. Let them help you CRUSH your limiting beliefs.
http://restorationmastery.com/

YouTube Version: https://youtu.be/qk9KzRH0NwU

~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is currently accepting new client application...

Mark as Played

Restoration Rebel Roundtable 8-7-18: How Rebels Get Paid
Restoration Rebels don't mess around when it comes to getting paid for the work they do. So why should you?
Another RRR brought to you by The Claim Clinic
YouTube Version: https://youtu.be/c8_qqcRoT0s

~ Andy McCabe runs an Xactimate estimating and property claims consultancy called Claims Delegates. He is currently accepting new client applications from contractors needing help ...

Mark as Played

Popular Podcasts

    Joyce Sapp, 76; Bryan Herrera, 16; and Laurance Webb, 32—three Miami residents whose lives were stolen in brutal, unsolved homicides.  Cold Case Files: Miami follows award‑winning radio host and City of Miami Police reserve officer  Enrique Santos as he partners with the department’s Cold Case Homicide Unit, determined family members, and the advocates who spend their lives fighting for justice for the victims who can no longer fight for themselves.

    Dateline NBC

    Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

    Stuff You Should Know

    If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

    24/7 News: The Latest

    The latest news in 4 minutes updated every hour, every day.

    The Clay Travis and Buck Sexton Show

    The Clay Travis and Buck Sexton Show. Clay Travis and Buck Sexton tackle the biggest stories in news, politics and current events with intelligence and humor. From the border crisis, to the madness of cancel culture and far-left missteps, Clay and Buck guide listeners through the latest headlines and hot topics with fun and entertaining conversations and opinions.

Advertise With Us
Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.