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May 5, 2025 37 mins

How do you stay calm and productive when emotions are running high?

In this episode, Traci sits down with mediator and communication coach Alice to dive into the world of high-stakes conversations—from divorce and family feuds to workplace conflict.

Alice shares her top strategies for keeping conversations civil, spotting emotional triggers, and helping people with wildly different goals find a path forward.

Whether you're negotiating, mediating, or just trying to keep your cool at work or home, this episode is packed with insight you don’t want to miss.


Whether for your personal or professional life, we offer tips and tricks to help you Communicate Great, leveling up your communication to connect with and build deeper relationships with all of your important people.

Want to work with us? Want to just check us out? Visit and Bookmark our WEBSITE: ⁠https://www.communicategreat.online

Level up your communication skills in your personal and professional life: subscribe, like, and follow us on our social media links below.

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