Perfection feels noble—until it nukes your margins. In this episode, we unpack the real tension contractors face between delivering “flawless” work and building a healthy business. From online reviews and tool choices to HVAC upgrades, diamonds, and lifetime warranties with asterisks, we show how quality is a sliding scale—not a binary. You’ll learn how to define quality up front, price the last 10% that costs 90% of the effort, and use scope clarity to prevent end-of-project “milk it” moments.
Stay connected with Kinsey, Ben, and the rest of The Contractor Commute crew:
Website for Estimating and Takeoff Software: Construction Sales, Takeoff, and Estimating Software | ConGenius
Facebook: ConGenius | Springfield MO (facebook.com)
Youtube: https://www.youtube.com/@contractorcommute
Email hello@thecontractorcommute for questions and feedback
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