Wendy Dixon-Jewitt is on a mission. As the founder and CEO of Brainstorm Soft Skill Solutions, she strongly advocates for creating safer and more sustainable nursing workplaces, and her passion is unmistakable.
Early in her career, Wendy encountered a toxic nursing culture, which she described as "100% responsibility with zero authority to get the necessary tasks done." It’s alarming to think about how many nurses have left the profession due to such circumstances. But Wendy did not walk away; instead, she pivoted her focus toward developing her soft skills.
Wendy describes soft skills as “everything that happens in the space between people.” She believes one-on-one interactions are where we will transform healthcare. It’s about nurses showing up. And it’s not easy to show up, to speak up. After all, nurses are as she believes, “dealing with hierarchies, power infrastructures, and oppression and they are taking a risk every time they open their mouth.” Wendy knows some of her views are controversial but maybe that's what the nursing profession needs; a little controversy to shake things up. Through her leadership and training, she is determined to help us find our voice.
Wendy developed Universal Precautions for Emotional Dysregulation—a proactive, skills-based framework for reducing the risk of verbal abuse, emotional harm, and professional burnout. Brilliant. We’re talking de-escalation, boundary-setting, and building team resilience. And unlike myself, Wendy doesn't believe resilience is a four-letter word and I might be coming around to her point of view.
In the five-minute snippet: sounds like her hometown is straight out of X-files. For Wendy's bio, visit my website. Visit my CE library to earn CE's by listening to select episodes! New episodes added regularly!
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