How To Successfully Give Feedback To Defensive People | #50

Your employee just got defensive—now what? In this episode, you'll learn exactly what to say and do when a team member shuts down, pushes back, or gets emotional during feedback conversations.If you've ever struggled with employees who take feedback personally or derail productive conversations, this is for you. Whether you're a new manager, experienced leader, or HR professional, these communication tips will help you stay calm, build trust, and give feedback that actually sticks. We'll walk through:

• Why employees get defensive

• What NOT to say

• How to respond without escalating

• The exact phrases to keep the conversation on track

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