Fixing Chaos: SOPs and Structure for Dentists | Melinda Heryford | Dental Brief | #304

In this episode of The Dental Brief, host Patrick Chavoustie is joined by dental practice consultant Melinda Hereford to break down the hidden chaos in many dental offices—and how to fix it. They dive into the real meaning of efficiency vs. effectiveness, how to implement SOPs that actually work, and why streamlining your systems leads to higher profits, better teamwork, and improved patient care. 

About the guest: Melinda Hereford is the founder of Practice Management Consulting, a firm specializing in helping dental practices streamline operations and improve profitability. Since 1986, she and her team have provided hands-on consulting to address common challenges like lost patients, low team engagement, communication issues, and inconsistent revenue.

With a master’s degree in Business Management from UC Davis and decades of real-world experience, Melinda builds personalized, results-driven strategies that focus on the 20% of actions that drive 80% of the results—leading to stronger teams, smoother systems, and higher profits.

Learn more at PracticeManagementConsulting.com

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