In this episode of Desperate for a DiagnosisPodcast, Kelly Leonard, Vice President of Creative Strategy at Second City and I discuss the exciting intersection of improvisation and healthcare. Who knew? We know there's very little funny about healthcare...well, that all depends how you look at it. But improvisational techniques and methodologies are surprisingly applicable to healthcare communications. Kelly highlights the crucial role that communication, empathy, and adaptability play in medicalsettings and in patient/physician/healthcare provider interactions.
Kelly emphasizes "yes, and," as a foundational principle of improvisation and it's the name of his best-selleing book. By adopting this mindset, healthcare professionals can improve their communication skills and build stronger connections with their patients.
Come explore the world of improv with us and its benefits in healthcare, also used by Cleveland Clinic and other hospital systems across the country. By embracing the principles of improvisation, healthcare professionals can create a more compassionate and effective experience.
And you might even get an interesting story about a well-known Saturday Night Live comic and writer along the way. Couldn't let Kelly leave without spilling the tea about one of comedy's finest!
Key Segments:
02:52 Second City's Challenges and Innovations
06:31 Improv in Healthcare: An Innovative Approach
08:49 The Origin and Impact of Improv for Healthcare
19:13 The Role of Improvisation in EffectiveCommunication
33:13 Understanding Improvisation and Its Applications
42:37 Improv Techniques in Healthcare
45:10 The Essence of Comedy and Improvisation
48:06 Medical Improv and Its Impact
50:17 The Importance of Play in Learning
56:50 Pitching Improv to Healthcare CEOs
01:04:44 Measuring Success in Improv Programs
01:07:09 A Leadership Story from Second City
Connect with Kelly Leonard:
www.secondcity.com
www.secondcityworks.com
LinkedIn: https://www.linkedin.com/in/kelly-leonard-b8495047/
Connect with Laura
Email: lauramarie@desperateforadiagnosis.com
Website: www.desperateforadiagnosis.com
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