Finding Balance: Health, Work, and Embracing change w/ Jacki Orlando

Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
Like, I feel like it's likeone of those things.
Like, once I get my scheduleright, it's.
It's over for you.
I'm gonna look.
I'm gonna look so good, andI'm gonna, like, have my.
So I'm like, I'm gonna get upand I'm gonna, like, go to the gym,
and I'm gonna do my job, andI'm gonna make all this money, and
I'm gonna look so good.

(00:57):
Let's talk about your.
Let's talk about.
So it's been a while sinceyou've been on the podcast, and we'll
just bring this up right upfront because you.
You said you wanted to have a.
A throwback, right?
Or a.
Yes or a.
Wait, do we want to call it athrowback or do we call it a.
What's the other thing theycall it, like, comedians do?

(01:21):
Like, it's like a callback.
Callback, that's right.
That's what I was thinking.
So we'll do a callback to yourfirst episode entitled by Jackie.
It wasn't what it was.
I don't remember the title of it.
Yeah, yeah.
No, it was detailing in, like,a woman.
I think it was a women's worldor something.
It was a woman's world withJackie Orlando.

(01:43):
Yeah.
So there's the first one.
So we're gonna do a.
You know, we're just gonna geteverybody wasted.
You wanted to.
You wanted to propose doing ashot for every time you.
Maybe not.
Okay, not a shot, but like, asip of your drink.
Like, take a drink.
Every time.
Take a drink.
And let's just go ahead.
Because everybody says that.

(02:04):
I say, oh, my lot.
Let's just go ahead and geteverybody wasted.
Anytime Jackie or I say take a drink.
Take a drink.
If.
If you've got the testicularfortitude to attempt that five minutes
in, I'm guessing everybodywill be wasted and won't listen to
the rest of the episode.
But no, listen.

(02:25):
We talk all the time.
So this is.
This is going to be probably alittle weird for us to stay on track,
but there's some big.
Some big news for you.
I mean, it was been announceda month or so ago or whatever.
You actually just did Rod andJody's podcast yesterday to talk
about it a little bit.
So, you know, first off,congratulations on becoming a part

(02:48):
of the detail bookie team.
Thank you.
Thank you.
Didn't notice.
Didn't know that yet.
Yeah.
So, like, how did that.
How did that come about?
Like, what.
What was the.
The process you know, what areyou trying to say?
Yeah, I was.

(03:10):
What was the process?
What was the process?
And like, you know, how didyou feel about it?
Okay, so this is.
My best friend told me too.
She was like, I watched thefirst 30 minutes and you say it.
You start every sentence withthem, so.
Yeah, you did.
I watched it.
Yeah.
So take a drink.

(03:32):
Yeah, I did.
Okay, so it.
It was kind of cool the way itcame about.
I guess it was.
Now, see, I'm too self conscious.
I'm trying not to say and I'mforgetting my train of thought.
Okay, so sorry, everybody.

(03:52):
So we were at mte, Ron, Jodyand Dustin, and everybody had like,
they had announced that RonJody's company, Zenware was taking.
Was buying Detail Bookietaking over.
And I think that was like midJanuary or beginning of January or
something like that.

(04:12):
And then it was kind of like.
Right before mte, I think.
Yeah, it was really close.
So mte, I went to Rod andJody's booth and I said.
I was like, hey, like, I hopethis isn't too forward, but, you

(04:33):
know, with the transition,like, if you guys are looking to
add any, like, anyone to theteam, I would like to put my name
in.
And they started, like,laughing and immediately I, like,
panicked.
And I was like, oh, no.
I just put my foot in my mouth.
Like, I should have said anything.
Like that was too forward,like I shouldn't ask, like, whatever.

(04:55):
And then they said.
They were like, no, no, it's.
It's funny you said you cameto us and said that because we were
just talking about you lastnight and talking about having you
be some part of the team insome way.
And I was like, okay, so glad.
But yeah, so it, you know, andget everything situated.

(05:20):
But yeah.
Beginning of April, I amofficially part of the Detail bookie
team.
So I'm helping out withonboarding calls, demos, any support
calls, things like that.
And then I will also be atsome of the trade shows and be in

(05:42):
the detail bookie boothtalking about it, showing people
everything like that.
I think.
I'm pretty sure Shine Time Expo.
I am pretty sure I will be atthat one.
That's the beginning of Junein Houston.
Yes.
Yes.
So that is.

(06:02):
Yeah, the.
The Aviation Museum.
Yeah, that's the new one.
For anybody who doesn't know,that's the new one with the ada and
the detailers of the roundtable are kind of starting.
Yeah.
Something to potentiallyreplace SDC is the way Mike, or not
Mike Kirk kind of told me they're.

(06:24):
They're looking for somethingthat not replace sdc, but kind of
like falls in that sametimeline of the year and can be another
expo in detailing.
But they're partnering withJosh at the ada, so they're going
to make it a little bit moreaviation and automotive, marine,

(06:47):
etc that most of the otherones are.
Yeah, there's like, you know,so there's.
The main detailingconventions, I guess, is, you know,
mte, obviously, and then a lotof people go to sema and that's towards
the end of the year and that'sin Vegas.
And then there's nothingreally in the middle of the year
that's like in the middle.

(07:09):
Right.
Like that's Vegas and Floridaand there's nothing really like in
the middle of the country inthe middle of the year.
Yeah.
So, yeah, that makes sense.
Like it's not like replacingit, but it is.
I mean, it will be cool tohave something else that people might
have, might be able to go to.

(07:30):
Like if some people can't makeit to Florida or like January is
not a good time for them totravel or whatever.
Like, that gives them anotheropportunity to go to something to
network with everybody, seewhat's going on.
Like, I really love.
I really love conventions andtrade shows and things like that.

(07:51):
And I think that even ifyou've been in the industry forever,
I don't know, I think thatthey're still beneficial.
I think that, you know, theindustry does change.
There's different technology,there's improvements, there's advancements

(08:11):
in chemicals and things.
And so it's nice to keep upwith everything, I think.
Yeah.
And then also I think it isnice to continue to network with
people.
That's definitely one thingthat I like about it, is that I get
to see people that in personthat I really, I haven't seen since

(08:33):
probably the last convention.
Right, exactly.
So I think that'll be cool tohave something else, another opportunity
for people to go to.
And sometimes it's nice to dothat networking, like outside of
the trade show, you know, Vegas.

(08:54):
Vegas is always kind of funbecause there's usually always somebody's
doing a party or there'ssomewhere to go to, you know, there's
somewhere to kind of hang out.
MTE is the thing I like aboutMT is for the most part, majority
of the people stay on property.
So, like, you walk out thedoors and then everybody's hanging
out, you know.

(09:14):
Yeah.
Or goes to one of therestaurants or, you know, whatever.
And so you can kind of havethat continued network networking
experience and.
And to Me, that's sometimes alittle bit better than the actual
show of, you know, hey, here'sthe same compounded polish or pad

(09:35):
or machine that we've beenmaking for the last however many
years.
It's that, you know, talkingto, you know, your friends or other
detailers.
Hey, how did you do this?
Or how did you do that?
Or, you know, whatever.
So I feel like when I go.
To the shows and I, like, hangout with people afterwards, like,
I can't shut.
I can't shut the up.

(09:56):
Yeah.
Like, I mean, you know, I'llcall you and ask you a question.
And then, like, 30 minuteslater was like, what?
Well, well, no, but I've also.
I've also been to the tradeshows with you, so I know that.
I talked about that on thepodcast with Rod and Jody.
I told them about how I wentto MTE the first year.
Yeah.
And how you were like, oh,I'll walk around with you.

(10:18):
And what did you know you weregetting yourself into?
Yeah.
I did not.
Did not realize you wanted togo to every booth.
You're like, oh, let's just gowalk around.
I was like, let's just go see.
Let's just go see.
You're like, oh, no, I'm not gonna.
Oh, no, I'm not interested inthat product or that service.
I don't know.
Let's just go see.
Let's just see what they have.
Like, what are they.
What are they doing over here?
Yeah, well, because you werelike a kid in a candy store at that

(10:40):
point.
I had already been to MTE afew times, so I kind of was like,
okay.
Like, I know that these arethe guys that I want to talk to and
be around.
These are like the guys thatsell the trinkets.
I really don't want to talk to them.
And then that's no man's landwhere, you know, we don't go to or

(11:00):
whatever.
And you're like, nope, we're going.
We're going over there.
Yeah, we're going there.
We're going here.
We're going there.
So.
Yeah, no, I really.
Yeah, I just really wanted tokind of see everything.
That's one thing that I don'tget a chance to do with working.
Yeah.
Like, being in the booths.
Right.
Like, so I've been in thebooth with Pro for the past, you

(11:21):
know, pretty much every year,and I don't have to go around.
Right.
But let's kind of backtrack alittle bit with that, because for
everybody who's listening andmaybe is Wondering, like, how do
you, you know, get on withthese companies other than just walking
up like you did to Rod andJody and saying, hey, if you need
some help.
Because when dragged me aroundthat first time, one of the booths

(11:45):
that you stopped at was Pro.
And you talked and you talkedand you talked.
And I think that's when Itapped out.
I was like, jackie, I'm.
I'm going.
I'll see you later.
Yeah, I'm going over here.
I'm gonna go talk withsomebody or whatever.
And.
And you came.
You came back with, you know,bags full of pro of tester products
or sample products or, youknow, whatever they gave you.

(12:06):
And that led to you kind ofhaving a.
And I don't really know whatthe official title was, like an influencer
affiliate.
Yeah.
Brand ambassador or whatever,but that led to you getting that
kind of role in.
In this industry and led toyou being in pros booth at mte at

(12:27):
sema, you know, so.
So I think one of the thingsthat sort of led to that.
It was really a lot of timingat that point so that mte.
I actually did my cbsd.
Yeah.
And so that was when Bob Myerswas working with Pro and he was one

(12:54):
of the proctors of thecertified detailer test.
Yeah.
So he saw me and.
Well, I think he was justcoming off of being the IDA president.
No, no, no, that was after.
Okay.
Yeah.
Okay.
I don't.
Because I know he was like2000, 2001 or.
I'm sorry, 2020 or 2021 or something.

(13:14):
I think.
I'm pretty sure Justin lovatoloboto was 19.
Okay.
So he was coming off of it then.
I don't.
So I thought Bob was 20.
Either 2020 or 2021.
Maybe.
Maybe somebody listening.
I thought it was more recentthan that.
I don't know.
I could be wrong.
Could be too.
I don't know.
I don't pay attention.
The years all just like blendtogether now and like, time isn't

(13:35):
real.
I have.
Yeah.
No idea.
Like, yeah, I'll say thing.
I'll be talking about something.
I'll be like, oh, yeah.
The other day, six months ago.
Like.
Yeah.
So anyway, so Bob was thereand I finished my test really, really

(13:56):
fast.
Like, I.
When we actually had thepapers and I went through all the
tests and I actually.
I finished it super, super fast.
I was the first one to be doneand I actually, like.
I had my papers and I waslike, gonna turn it in and then I
would, like.
I literally stopped and I wasjust like, Standing up next to, like,
their table, and I'm like,flipping through.

(14:17):
Flipping through.
And they were like, hey.
Like, is everything okay?
Like, do you have a question?
Like, do you.
Like, what's going on?
I was like, no, I'm justmaking sure that, like, I answered
all of them because I, like,I'm just making sure that I answered
everything.
I didn't miss any sections.
And then I turned it in and,yeah, they said I only missed, like,
three questions.
They didn't tell me where,what it was.

(14:39):
But, yeah, so I don't know.
I probably seemed like a crazy person.
So, I don't know.
I, like, people remember me.
There's this crazy girl in there.
Like, she's really fucking weird.
So by Bob being a part ofthat, then when he saw you in the

(15:00):
pro booth.
Yeah, possibly, I think.
You know, I mean, I did alsogo, like you said.
I talked to Brendan and Johnin the booth, and I did talk to them
a bit.
And, like, we.
We did talk a bit about medoing the cdsv.
Because, yeah, that was themorning that I had done my sv, I

(15:21):
think, and I was like, I passed.
Oh, my God, I was so nervous.
I was so nervous.
So I was just.
I don't know.
It's like.
I guess it's like imposter syndrome.
I don't know how to explain itbecause, like, I feel like I know
what I'm doing.
Right.
But then at the same time, you don't.
When?

(15:41):
Well, I just felt like I wasgoing to just completely fuck up
somehow.
Like, that I would just, like,blank out or like, I don't know.
Which is weird because I.
I've never had issues taking tests.
Like, I know some people are,like, bad test takers, and so they.
You know, that affects them.

(16:02):
And for me, like, it's neverbeen like that.
So I really don't know what it was.
I.
Yeah, I don't know.
I was just so nervous.
I was like, I don't want tomess this up.
Like, I'm just really, like,don't want to mess it up.
Like, I'm just afraid that I'mgonna make a stupid mistake and I'm
gonna mix something up or I'm gonna.
Whatever.
And I was fine.

(16:23):
Everything was fine.
Well, and I don't know how theidea does it now, but back then,
they were very.
Make sure you passed.
So, I mean, I remember there was.
I remember there were.
When I did it, I forget whatit was that there was, like, five
things and I had four of them.

(16:45):
And the.
And I And I couldn't rememberthe fifth one, whatever it was.
And the guy's like, dude,you've got four out of the five like,
you passed.
I was like, no, no, I'm gonnaget the fifth one.
And he.
And so, like, he was like,well, think about this.
I feel like, okay, yeah.
Did it have to do with, like,the, like, safety?
Because there's, like, hearingprotection, eye protection.

(17:06):
Yeah, I think it was.
I think it was.
And now I can't remember,like, what.
Else steel toed shoes were.
Were.
Okay, that was the one that Icouldn't think of because I don't
know a detailer that wears,like, steel toed shoes.
Okay, so wait, that's where.
All right, so steel eyeprotection, respirator.
Oh, gloves and respirator.
Okay, and then steel toes.

(17:27):
Yeah, yeah.
And then.
And so he was like.
He was like.
He said something along thelines of, like, look down at your
feet.
And I was like, oh, yeah.
So, like, Like, I felt likethey kind of like, you know, made
sure that you had pass it, youknow, as long as you just weren't
like a complete embassy, I think.
Yeah.
Yeah.
So that's what I was gonna say.

(17:48):
I think that they can kind ofjust tell, like, that you actually
know what you're talkingabout, and you're just kind of having
a brain fart.
Like, you're just having a moment.
Like, Walt Sanders took his SVbefore me, I think in 19 was when
I did mine.
And he told me there was a.
A guy there when they got to,like, the extraction or the hot,

(18:10):
you know, hot watershampooing, like, part of it or whatever.
There was a guy that got,like, everything wrong or the whole
thing wrong.
And they were like, hey,listen, like, take an hour, go review
it, come back.
And the guy goes, I don't docarpet champagne, so I'm not gonna
do that.
And they're like, well, we can't.
Passion.
He was like, all right.

(18:30):
And he just left.
Yeah, I don't need all that.
Paid all that money.
Paid all that money.
And it was just like, it, I'm out.
That's.
Yeah, that's crazy.
I don't know.
I think that was maybe anotherreason why I was so nervous, is because
I didn't want to fail and thenhave to retake it and have to spend
that money again.
I was like, no.

(18:50):
So I was just really nervous.
But anyway, like, with pro, Idon't know, they had contacted me
pretty shortly after MTE andthen we kind of just went from there.
And then that was pretty muchwhen Covid exploded, and a lot of
things changed, so we sort ofput everything on hold.

(19:13):
So we really didn't do verymuch together until, like, the following
year, I think.
Yeah, it was 2021.
Southern Detailers Conference.
Yeah.
So, yeah, we really didn't doanything else in 2020 because of
COVID That.

(19:33):
Yeah, right.
So you weren't.
You weren't with them at MTEthen in 2021?
Okay, no, 2021 MTE didn't.
It didn't happen.
Yeah, we had.
We had MTE.
What?
No, no.
That was a year that you and Iwere going to go to SEMA.
And then everyone seemed like.
Because SEMA was.
No, 202021 was when we weregoing to go to SEMA, and SEMA was

(19:56):
kind of a bus, but we had mte.
I'm pretty sure we canceledmte and we canceled sema.
No, SEMA happened.
We did.
Sorry, sorry, sorry.
We didn't go because.
Because not like everybody wasmaking out like they weren't gonna
go.
And it kind of was a dead SEMAfrom what I remember.
I think.
I think the only people thatreally went were, like, true people

(20:18):
that were buying.
You know, wasn't all the melee.
Google it.
I'm pretty sure.
I know SEMA happened.
It's just like.
Yeah, MTE happened becauseCovid happened in March.
I think April was the shutdownor whatever.

(20:39):
So we had 2020 MTE.
We didn't have 2020 SEMA.
And I was pretty sure Florida was.
Oh, back open again by 2021.
To have 2021 SEMA or 2021 MTE.
Or Sheldon, when you need them.
I know.
I don't know, because I don'tthink I've ever missed an MTE since

(21:04):
I started going.
And then, like,2017, maybe 18.
I don't think.
I'm just kidding.
It definitely did.
There's a Instagram post of.
See?
I told you.
Okay, I know.
So then what?

(21:25):
Did I not go to that one?
I don't know.
I.
I feel like there was, like, something.
I don't know.
Oh, well, okay.
Well, yeah, no, no, wait, wait.
Okay.
Mobile Tech Expo in 2021 didnot happen in Orlando.

(21:50):
They did the Vegas one in August.
Yeah, but they still did theOrlando one too.
Okay, cool.
I'm pretty sure.
But either way, whatever.
Nobody's talking about this part.
They've already podcast atthis point.
They're gone.
We' idiots are arguing aboutwhether MT happened.
Who cares?
All right, so anyway, so sdc.

(22:12):
Sdc.
Yeah.
You get to go to Louisville,you get to be in the booth and all
that stuff.
What was that, like, firsttime, you know, being in the booth
versus walking around?
Like, I just, it's just a lotof talking.
I just talked non stop.

(22:34):
Right.
So for most people that know you.
Which are you gonna say?
Like, how is this differentfrom your.
No, yeah, no, no, no, no.
I'm not gonna say that.
No.
But I was gonna say is formost people that do know you, and
I do know you, you're not avery outgoing, talking person to
people unless you kind of know them.

(22:55):
So how you, with all youranxiety and like, just fucking text
me.
Wow.
We're just gonna put this allout on the Internet?
Yeah, yeah.
How did, how did that, howdid, how did that work for you?
I, I, I don't know.
Okay.
So when I was a bit younger,like, I did trade shows.

(23:16):
Like, I was a trade show model.
Like, I did, I did a booth onetime at.
Oh, my God, there was one.
Oh, my God.
It's called iapa.
I forget what it's called, butI did that one two years in a row.
There was another one that waslike, software.
There was one where, like, Ilearned to do screen printing.
I was literally doing, like,screen printing demos at one of these

(23:39):
trade shows.
It was like all different things.
Like, I was basically just a,I was just a promo model.
I wasn't with any one company.
So the companies just hired,like for, you know, they hire people
just to be like greeters inthe booth, essentially.
Yeah.
And I was really good at that.
Everyone always.
I have people literally thatemail me now and I haven't done.

(24:01):
Yes, they email me.
They're like, hey, we're doinga convention, blah, blah, in Orlando.
Like, are you still, like, areyou still doing it?
And yeah, that's, I haven'tdone a convention since probably
2014, 2015.
So almost 10 years later, Ihave people doing it.
One of the things that I didthat was different than a lot of
the other, like, booth modelswas that I would, I actually researched

(24:25):
the product or the company orthe whatever.
So I actually learned, that'show I learned about SEO, because
I did a trade show for acompany that did SEO.
And the night before the show,I looked on their company.
Like, I read their whole bioabout their company.
I looked up to see, like, whatSEO was.
And then also the other thingthat I do is I listen to what the

(24:48):
sales people are saying.
So then by the third day ofthe show, they were like, do you
want A job.
Like, you'll have to move toNew York.
But, like, I don't know.
Yeah.
They were literally so happywith me.
But, yeah.
So I have already done all this.

(25:09):
This is.
I don't know if I want to giveaway all my secrets.
This is.
It's almost a character.
Okay.
I play a character.
Yeah.
This is.
This is work, Jackie.
Right.
To some extent.
Because I am still very, like,open and natural with people.

(25:35):
But the way that I'm able toput aside my introvert, anxiety,
awkwardness is I just go intothis character, and that is.
Well, it probably helps thateverybody at MTE that you're dealing
with or talking to has thesame interest in you, too.

(25:56):
So it probably makes it alittle bit easier versus if you're
just out on the street andsomebody comes up and is like, hey,
how you doing?
You know, and you're like, oh,get away from me, weirdo.
You know?
I mean, no, because I did,like, yes and no.
It's a lot easier now.
But I also did, like, I.
I worked in nightlife.
Like, I was a bartender, I wasa VIP host and everything like that.

(26:18):
And so I had to.
You had to have.
Yeah.
Talk to just people, whoeverwas sitting at the bar in front of
me.
Right.
So I have done both, but it is.
It's just a character.
It's work, Jackie.
Yeah.
And when I am not working,just text me.
Don't call me.

(26:38):
I don't know.
That's just.
Yeah.
I just call you just to bug you.
Oh, I know.
I figured that out by now.
Yeah.
You call me on purpose becauseyou know I don't like phone calls.
Absolutely.
Oh, I called you.
I'm just calling because I'mdriving and Texa talks, and I'm just,
like, laying on the couch.
So.
Yeah.

(27:04):
Yeah.
Okay.
So fast forward back to detail.
Bookkey.
So.
So Rod and Jody, you know,say, hey, we were.
We were thinking of, you know,yada, yada, yada.
So, like, then how does, like,all of that.
I mean, do they come to youand say, hey, we.
We would like for you to do X,Y, and Z?

(27:25):
Or is that something that youkind of said, hey, like, I've used
this product enough, so I havea good idea of it.
I know how to.
And I.
And you've gone back and forthwith Mitch a lot.
Who's the.
The.
The tech guy.
Right.
Because you've had a lot of.
Not issues with it, but you'vehad a lot of, like, hey, could it

(27:46):
do this?
Or I'm trying to do this, butit's not doing it the way that I
want it to do.
So you've had thatrelationship with.
Oh, I'm.
I'm the one that got them introuble for their texting, and they
had to revamp their wholeentire texting so System.
Oh, really?
It's because I customizeeverything, and in order to stay
within, like, carrier spamregulations, you have to do certain

(28:10):
things, and you can'tcustomize it as much as I did.
And, yeah, I.
Because of all my customizedtexts and whatever.
It was like flagging.
Yeah, it was a whole thing.
So technically, what you'resaying is you're the reason why Dustin
got fed up with it and sold it.
I mean, probably like Jackie.

(28:31):
She's doing.
I'm tired of her.
Yeah.
She's like, let's just dumpthis company.
You know who will dump it off on.
Let them deal with her.
Yeah.
And then he's probably like,hey, you guys should hire Jackie.
Oh, my God.

(28:52):
So actually, I have a funnylittle tidbit.
I.
Hang on, hang on.
Before you do that.
Hey, Ron, Jody, if you'relistening to this, see, I am Thug
Life, so don't.
Don't play.
What?
Yeah, because they.
They said yesterday that I'mnot really Thug Life on their podcast.
Okay.

(29:13):
Because Noxie made that thingabout me.
Thug Life.
I'm out of the loop on thisone little keychain.
There's a little keychain ofme that Oxy made.
It says Thug Life, and thenit's a picture of me.
It's a picture of my.
My head or my facephotoshopped on Danny DeVito's body
from like, oh, my God, Penguinor something like that.
And then it's like in an icecream cone.

(29:36):
So it's like an ice cream coneand then Danny DeVito's body with
my face on it, and it saysThug Life, and it's a keychain that
Aaron Knox made.
So, yeah, I don't even knowwhere to begin on that.
That has so many.
Yeah.
But yeah, I was definitely outof the loop on that one.
So.
I don't know.
I didn't know about the ThugBike thing, but, yeah.

(29:59):
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(31:03):
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wholesale backslash DSP andget an extra twenty dollar credit.
Anyway, so there's.
There is another softwarecompany and we do not get along.

(31:29):
Okay.
And we do not get along because.
Like you personally, not.
Not.
Me personally, Jackie Orlandodoes not get along with this other
software software company.
Okay?
Because I absolutely do notlike their sales tactics.
Oh, I know the one.
Yeah.

(31:51):
Anyone who's always.
You're always.
That used to be one of myfavorite shirts to wear.
Just because it was a shirt,you used to yell at me for wearing
it.
Their sales team.
It's terrible.
Yeah, I.
It's disrespectful is what it is.
But so I had a littleinteraction with them.

(32:14):
I've had multiple interactionswith them over time.
Like, they've tried.
They've emailed me multiple times.
Different people from thecompany email me.
I'm like, take me off your list.
I'm not interested.
I already have software.
I'm not interested.
Thank you very much.
And I'm nice.
And to be an out here, I'mlike, no, thank you.
Like, I already have software.
Like, I'm all set.
Like, please take me off your list.
I'm not interested in switching.
They.

(32:34):
Yeah, I think at One of theMTE's, they were like handing out
stickers and I was having avery serious, like, very obvious,
very serious conversation with somebody.
And they just like walked upand like shove stickers like in our
face.
And I'm like, what?
Like what?
No.
So that was like.
I think that was actually myfirst impression of them.
I didn't like that from that.

(32:55):
And then the multiple emailshappened and I asked them multiple
times, please take me off yourlist, I'm not interested, blah, blah,
blah.
And then they called me andlike we had.
I actually recorded thesecalls and like I had.
I said to them, I was like,I'm going to record this phone call
and letting you know that I'mrecording this right now.

(33:17):
Do not contact me again orelse I will consider it harassment.
Do you understand?
And they go, yeah.
And I said, okay, goodbye.
And I hung up.
And they called me back, which is.
Crazy because I've had theowner of the company on the podcast
at mte and he was a super nice guy.

(33:39):
So they just hate me, apparently.
But okay.
But also, it's not just mebecause they.
The other thing that I thinkis very disrespectful is they actively
talk shit about other software companies.
Wow.
So that's another thing.
So, like, people specificallyDetail Bookie.
I know for sure because wehave a Facebook group and people
have said like, hey, I got anemail from this other company and

(34:02):
they said something like.
They just said, like, oh,Detail Bookie is shitty.
Come try our software.
And they're like, like, that'sso uncalled for.
So.
So I just want to say thisbecause everybody listening is probably
like, oh, no, don't.
No, I don't know.
Well, I guess it's your podcast.

(34:22):
You can say.
So.
No, I won't say it because I don't.
I don't want to, you know,ruffle feathers with Rod or Jody
or anything like that.
But for everybody who'slistening, it's not any of the people
in the industry that you wouldthink of, and that's what makes it
so weird, is they don't reallyseem like a detail CRM type company.

(34:44):
I mean, they're just a CRMcompany that I think tried to get
into the detailing world or whatever.
But it's none of the main fouror five that you would think that
it is.
So for everybody who's onethinking, oh, is it this?
Okay, so it's not Detailed Bookie.
It's not Roadfest.
It's not your able.

(35:05):
It's not Orbis X.
Yeah.
It's not Mobile Tech rx.
Okay.
It's.
It's not Jobber.
It's not House Call.
It's not.
It's not any of those.
It's a different one.

(35:26):
Gotcha.
Anyway, so everybody's letdown right now.
They're like, ah, damn it.
We were hoping for some drama.
So, yeah, like, their salestaxes are just like, not okay.
Like, I don't like it.
And one of the things.
So after that interactionhappened where I said, do not contact
me again, and they called meback, I went and wrote Google review,
Facebook review.

(35:47):
And I said exactly that.
And I said in my review, I amnot a user of this software.
I will never.
You can't pay me to use thissoftware because of the sales team.
And I explained and one oftheir comments was like, jackie,
give it a rest.
We know that you work for oneof our competitors.

(36:08):
And I was like, no, I usetheir software.
Just because I use Colgate tobrush my teeth doesn't mean I work
for them.
Like, what?
And so anyway, so Dustin knewabout this whole conversation.
I messaged him the other day,and I said, you know, they manifested
it for me.

(36:28):
Like, they manifested it for me.
Yeah, you should write him that.
Write him back and be like,yeah, I do work for him now.
Yeah, now I do.
Thanks.
No, but.
Okay.
I don't know.
What were you talking aboutbefore the software?
Why was I talking about that?
That's a good question.
I don't know.
That's the beauty of aconversational podcast is we can

(36:51):
go from A to Z and totallyskip over B through, you know, why.
Y.
Yes.
But that's also a primary fact.
Like, component of aconversation with me is I saw.
I mean, that says, like,people have trains of thought.
I have a Roomba of thought.
Like, it just goes and itbumps into something and goes in
a completely different direction.

(37:12):
Yeah, well, my problem is, isI just don't remember the last thing
that was said most of the time either.
So it's hard for me to go back.
So I believe what we weretalking about is, if I can remember
correctly, I was asking youabout the lead up to, you know, actually

(37:34):
coming in with detail Bookie.
So they.
They talked to you?
Yeah, you know, they said,hey, yeah.
So we actually had a couplereally long talks because.
Okay, so I do remember now.
You said, like, how did they,like, kind of figure out your role?
Yeah, yeah, yeah.
What you're actually gonna do.
Yeah.
So we had several long talks,and they kind of explained what they

(37:55):
had envisioned my role to be.
And so I'm basically like a.
A sales engineer, essentially.
So I am the go between the enduser that uses the software and the
dev team.
And so when someone, either anew user, like a potential customer,

(38:23):
or even someone who uses thesoftware, and they say, like, hey,
how do I do this?
Can we do this?
You know, trying to figure outdifferent things with the software,
and then I figure out whattheir needs are, and then I present
it to the dev team to see,like, is this something that we can
do?
Is it not something that can.
Like, is it something that'sin the pipeline but we don't have

(38:46):
it yet?
Or, like, you know, I'm kindof the go between.
But then I'm also.
I guess you could call melike, a customer.
Success Manager.
Because, like, I want to.
Part of my job also is to makesure that all of the users of the
software are happy with it.

(39:07):
They're making it work for them.
Right.
So I, you know, work with theusers to make sure that the software
is working for them.
And like, how can we figurethat out?
How can we make that happenfor them?
Right.
So.
Hey, thanks for calling Detail Bookie.
This is Jackie.
How may I help you?
Is that like how.

(39:28):
I mean.
No.
So I actually do like, I dovideo calls.
Really?
Okay.
Like, I haven't had that manyphone calls at least.
Yeah, I would imagine that.
Yeah.
The software is more of a zoomcall than a phone call kind of thing.
Yeah.
But yeah, I mean, people can call.
I do have an extension.
If you call the main DetailBookie line, then I'm extension 902.

(39:49):
So you can call and it willring directly to me.
Whether I'm available at thattime is another story.
That is actually a reallygreat thing.
I mean, let's call back toearlier in the episode.
Jackie prefers tech.
So if you call that number,you're probably gonna leave a voicemail.
I'm sitting there, threw myphone on the ground.

(40:10):
That's great.
I'm like sitting therewatching the phone ring.
Like, I know.
No, I don't do that.
I don't do that with work.
I know.
One of the things that Ron,Jody have been really good working

(40:32):
with me about is that I have alot of like doctor's appointments
every week.
This isn't really somethingthat I posted about on Facebook,
but I have like having anincreasing amount of health issues
and I have doctor'sappointments every single week.
Like multiple hours ofdoctor's appointments every single

(40:53):
week.
And so when I say like, oh, Imight not be available to answer
the phone is because I mightbe like in my doctor's office.
Right.
So that's why I say, like, whymight not be available.
But yeah, it's mostly likezoom calls.
People can book on mycalendar, like a 30 minute one on
one and we can go.

(41:13):
I can answer their questions,they can share their screen.
I can walk them through stuff.
I can share mine.
Right.
Show them whatever.
And, and yeah.
And just for like, maybepeople are listening to this and
don't understand because we didn't.
I don't think we reallytouched on it too much of why you're
qualified for this is you werelike one of the first.

(41:35):
Oh people with.
So you've, you've been usingit since the beginning.
And every.
And again, every issue you'vehad, you always went to Dustin, you
know, helped helped him withchanges and things like that.
So that's what kind of givesyou a little bit of insight into

(41:55):
detail booking more than theother software wrote it.
So I wasn't like the, I don'tknow, I wasn't like the very first
users.
But you were.
I was definitely.
Yeah, I was definitely one of,like, the OG group.
Yeah.
Abusers.
And so I have really, I havefigured out how to make detail bookie

(42:21):
work for my business.
And yeah, like you said, like,anytime I had an issue with something,
right time I had a questionwith something, I would bring it
up to Dustin or Ryan orChristine or whoever was available
at that time.
Or whatever.
And yeah, I would ask themlike, hey, can I do this?

(42:44):
Or, hey, why isn't this doing this?
Or I.
Because I think, I thinkbecause of how much messing around
with the software that I did,I actually uncovered quite a few,
like, bugs as I was, like,going through things.
And so I would, like, sendscreenshots and I'd be like, hey,
I was trying to do this andthis happened.

(43:06):
Like, is that supposed to happen?
Am I not able to do that thing?
Or is that something that'snot supposed to happen?
And so there was a lot ofthose conversations.
Right.
And they were probably lookingat their phone like.
You know, now I'm working withMitch and he probably hated me before.

(43:28):
Like, yeah.
And he's like, no, no, you'resweet, Jackie.
It's okay.
But yeah, so that isdefinitely one of the reasons why
I agree, like, I am prettyqualified to be in this position
because I use the software.
I know how it works.

(43:51):
There's really no, like,training or trial for me.
Really.
I, I actually.
You're training Rod and Jodypretty much.
Yeah.
I mean, like, yes and no,because they had, prior to.
Yeah.
You know, purchasing thesoftware, like, person in the company,

(44:11):
like, they knew some of thefeatures of the software because
Dustin and Ron Jody werealways, like, really, really great
with each other.
Right.
I feel like.
Yeah.
You know, so they would say,okay, well, we don't have that feature.
But they do.
Or like, they, you know.
Yeah, I think, I think RonJody or one of them or maybe both

(44:34):
of them when, when I've hadthem on before or was on theirs,
you know, talked about howthey, like every.
Everybody kind of in thatspace is, is a little friendly with
each other.
And especially with roadfs anddetail Bookkey that, you know, hey,
if we can help you, you got a thing.

(44:54):
We don't have.
We have a thing you don't have.
There was a little bit of backand forth with that, if I remember
correctly, of past podcastswith them.
Yeah, no, and I, I reallyliked that.
I actually they did apresentation at MTE one year now.

(45:17):
Ron, Jody and Dustin have donea couple together, but there was
one year where it was about,like, I forget exactly what the,
you know, the class or seminaror whatever it was called, but it
was something like, like CRM,like, why do you need it?
Yeah.
And it was Detail Bookie wroteFS you're able and mobile tech rx.

(45:40):
And they just answeredquestions and they did their class
all together.
And there was no competitive,like, it was just like, hey, the
idea of it was that the moredetailers that use some kind of software
in general, it makes you lookmore professional.

(46:02):
Right.
And by more having moreprofessional detailers, like, elevates
the industry as a whole.
So their thing was like, okay,you know, you may not use our software,
but you should be using asoftware software.
Right?
You should be using something.
So that was kind of a thing.
And I, I really like that.

(46:23):
But do you have any, like,wants of trying to learn more about
that?
Especially now with Rod andJody and the fact that they have
like a huge, like, softwaredevelopment type company because
it's.
They don't just do Zenware and.

(46:45):
Or Zenware does more than justroad FS and now detail bookies.
So do you have any, like,inkling to ask them more about, hey,
maybe like, kind of back in,like, how this really works?
How do you get into it?
Or are you more of, like, wantto stay kind of on the front, inside

(47:06):
of it as a user and then say,well, hey, I thought about this.
Could you guys make thathappen versus you say, hey, I thought
about this.
Can we go, you know, behindthe scenes and make it happen together?
I mean, I'm not really.
I haven't really thought aboutthat very much.
Specifically.
I guess I would say what I.

(47:27):
Said, now you will.
I would say my first instinctis probably to say, like, first of
all, like, I'm open to seeingwhatever happens, seeing how I feel
in the future.
Like, I'm open to kind ofwherever life takes me, I guess,

(47:47):
with, you know, with this newjourney with them.
Like, I'm kind of open towherever it takes me.
But I would say right now Iwould probably feel more comfortable,
like, on the, like, user sideof it, I guess.
Yeah, I didn't know because,like, you know, some detailers, you
know, they just.

(48:07):
Okay, cool, I just want to usethe product, you know?
Hey, I'm looking for somethinglike this.
Cool.
I have it.
Here you go.
Try it out.
Tell us what you want.
And other detailers.
Really?
You know, I want to get in thelab, and I want to work with the
chemist.
Yeah, yeah.
So, I mean, like, you know,kind of the same thing.
I didn't know maybe if you had any.
So funny.
I was actually just talking toanother friend the other day about

(48:30):
pretty much that.
That he was saying that hewants to take, like, a college chemistry
course just to have moreknowledge about chemicals in general
so he can understand better why.
Why things happen with certainchemicals or what chemicals.

(48:52):
Like, I don't know, just in general.
He wants to understand more ofthe chemistry stuff.
I was literally just talkingwith him the other day that he mentioned
that.
So.
Yeah, I mean.
I mean, I watched.
I watched John Hogg makeceramic in front of me.
It doesn't look like it's allthat hard.
I mean, it's like three components.
You just weigh it out, mix it together.
Butter.
Bing, butter.

(49:12):
Boom.
You got a ceramic coating.
Like.
It'S like when you see those,like, cooking shows and they have
everything in, like, littlebowls, and then they just all dump
it into one big bowl.
Yeah.
It's like.
Wait, you didn't.
You didn't say how much is inthat little bowl to dump in here?
Yeah.
To begin with.
So it's like, oh, we're justgonna add some salt.

(49:34):
No.
How much salt?
Like, what's a pinch?
How much is a pinch?
Yeah, yeah.
So another thing that I am.
So you mentioned about the softwares.
That actually kind of bringsup another thought of something else
that has been going on in mylife recently, and I am actually.

(50:00):
I now know how to use yourable software.
Okay.
Because I.
Another thing that I'm doing,like, I'm still running my detail
business, and I am workingwith detail bookie, and I am also
working with a shop.
A detail shop.
And I'm basically, like,closing leads and booking customers

(50:26):
for them.
Nice.
And they use your able, so.
Ooh, sneaky, sneaky.
So, like, I actually know howto use, like, three different softwares,
and I've, like, learned.
I don't know.
Yeah, no, I'm not gonna do anything.
Like, I'm not trying to doanything shady.

(50:49):
Sure.
Oh, my God.
What?
Nobody can see me winking.
I know.
No, but so that's so.
You know, he joked about mebeing not liking phone calls.
That is all phone calls.
Yeah, all phone calls.
People will, you know, theyhave like a lead generation form.

(51:12):
And so people put theirinformation in that they're interested
in whatever service they're advertising.
And I call them.
When the lead comes in, I callthem and I try and book them for
an appointment.
And yeah, so I had to learnhow to use their software.
And they're actually, theyactually use two softwares because

(51:32):
they actually, they have likea booking software and then they
have another one that kind ofbrings the leads in and like does
the ads and I don't know.
Yeah, so I had to learn bothsoftwares that they use.
And this is also.
This is crazy for me becauseI've never had an office job and

(51:52):
now I have two technically.
I have two office jobs.
Right.
And it's so bizarre for me.
I'm.
Yeah, I've always.
You're not technically in anoffice though?
Like.
No, it's an office style job,but you're not sitting in a cubicle
or anything.
No, no.
So yeah, they're both remote,which is awesome.

(52:16):
Get to work from home, honestly.
It really is.
And again, the.
The other shop that I'mworking with has also been really
flexible with my doctor'sappointments and things like that.
And yeah, they.
I can kind of set my ownhours, like for both of them.

(52:42):
Nobody wants to move to Boise,you know, what are you gonna do?
Walk around with a shirt?
Idaho.
No, Utah.
You know.
Yeah.
So I've never had an office job.
I've never had a remote job before.
I've always worked indetailing or like hospitality in
some form, like restaurants, some.

(53:04):
Type of service provider.
Service industry.
Yeah.
Yeah.
Because the service industry, whether.
Yes.
So yeah, but usually when yousay service industry, people think
like food.
I know, right?
Yeah, food, beverage.
Yeah, but I mean, we doprovide a service.
I mean.
Yeah, technically.
So I have always been in jobsthat are hands on service industry.

(53:24):
And this is the first timethat I am in two roles now that I'm
behind the scenes, I guess, like.
I don't know, on a computer,talking on the phone.
Yeah, I had to re.
I mean, you know this becauseI told you all that, but I had to

(53:46):
reorganize my whole entire desk.
Right.
Had to clean out all of my stuff.
And how.
How has that change been for you?
I mean, is it more refreshingor relaxing?
Or is it more.
Because you're used to beingon your feet, moving around, go,
go, go, go.
And then now you're sittingand it's like caged animal.
It has been a really, reallybig adjustment period for me.

(54:09):
I.
The hours Are different.
There's so much different.
Like, yes, I'm sitting infront of a computer, which I'm not
used to, you know, visually,like, looking at a computer all day
long or looking at my phoneall day long.
That has been kind of anadjustment period.
I'm not used to sitting for,like you said, like, I'm normally

(54:31):
on my feet.
Detailing, walking around, whatever.
It's also a different schedule.
So when I was detailing, whenI say was, because I guess people
don't know this either.
Nobody knows anything.
I'm posted about anything.
Nobody knows anything about mylife right now.
So again, going off with,like, the health issues that I've

(54:54):
been having, I have taken astep back from physically detailing.
Right.
And I am working on creating anetwork of trusted detailers in Orlando.
And so when my customers callme, I say, okay, like, who's in the
area?

(55:16):
Who does that service?
Who has the availability?
And I send them.
Yeah, I send that detail.
Almost like a Jackie's list oran Angie's list.
Yeah, Jackie's list.
Yes.
Yeah, Trusted.
Trusted detailers like that.
I know these people.
I've either worked with themor seen their work.

(55:36):
Yeah.
So I have taken a step backfrom physically detailing.
I still go to job sitessometimes and pop in and, I don't
know, kind of like help out ifneeded or whatever.
Like say hi to the customer ortalk to the detailer who's doing
that.
Yeah, like, hey, I'm still here.

(55:58):
I'm still the face of the company.
I'm still running everything,you know, quality checks, all those
things, making sure thedetailer has anything they need,
running out of whatever.
Okay, here, use mine.
Yeah.
So with my schedule, withdetailing, my hours of my business

(56:21):
were 7am to 1pm So I was outof the house.
Like, we were on the job site.
7am is right when we would start.
So I was out of the house like6, 6:30 or, you know, 6:30, 6:45,
depending on where in OrlandoI had to go that morning.
And I leave the house beforeanyone else is awake.

(56:44):
And then I'm home in the afternoons.
And again, one of the reasonsI designed my work schedule that
way, which is a great thingyou could do as a business owner,
is you can decide what youwant to do.
I would have doctor'sappointments and things in the afternoon.
All of my doctor'sappointments are always in the afternoon

(57:05):
because I always worked in the morning.
Now I'm like, well, I can'tcall people at 6 in the morning.
Yeah.
So I'm like, So I don't needto be up that early.
Right.
So it's not.
So now you went from first oneup to last one up?
I'm trying to figure it outbecause I did like there was some
days where yeah, I would likefall back asleep and then wake up

(57:31):
like 9, 10 o'clock and I'mlike, what year is it?
Yeah, like what just happened?
But yeah, it's a really bigadjustment period.
So now I am more kind of on a9 to 5 schedule because that's generally
when.
I mean, those are pretty muchmy available hours for detail bookie.

(57:52):
But then also for theappointment public lead stuff.
I like.
You don't want to call peoplelike outside of those hours.
Right.
So yeah, it's pretty much likeI make calls in the morning around
like 9, 10, 11.
So do you just like forscheduling for the shop in town,

(58:13):
do you just schedule or do youjust make those lead phone calls
and.
And around your like 30 minuteZoom meeting calls with road fs kind
of deal?
Yeah, yeah.
So I pretty much tell themlike if I'm available to take calls
because also they have someoneelse part of the software that they

(58:35):
use for like the ads and stuffthey have.
I don't know, like not anappointment setter like me, but it's
literally just like a caller,like someone that just calls just
to get these people on the phone.
Right.
Like they have given us theirphone number.
Call them, get them on the phone.
Once they're on the phone,they transfer them to me.
Gotcha.
So I tell them like, hey, I'mavailable to take transfers today

(58:57):
between this time and this time.
Or like today, for example, Ihad so much going on today and I
told them, I was like, listen,I'm not available to take transfers
today.
I will text and call people inbetween everything else I had going
on.
Right.
And that's fine.
And that job is commissiononly, so they don't.

(59:18):
No.
Right.
Pretty much work as much.
Yeah.
Because if you're not doingit, then they're not paying you and
it's not.
Yeah.
So actually on that I just hadmy first like closed.
Well, not my first closedsale, but like completed.

(59:39):
Okay.
Right.
So I don't get paid until thatcustomer shows up for their appointment,
the car is done and they paytheir invoice.
Right, Right.
So even though I've bookedappointments for people like they're,
they've like been in advance.
Right.
And so I actually this weekjust had my first closed invoice.

(01:00:02):
Nice.
And yeah, I'm really I wasreally pumped about that.
So, yeah, my schedule is like,completely different.
One of the things that Istarted doing, I started going on
walks around my neighborhood.
I figured out that three loopsaround my neighborhood is just over
one mile.

(01:00:22):
And so I've been doing that.
I've been trying to do that.
Like, I've done it a few timesa few days in a row this week.
Like, I got.
I gotta get out there today.
Yeah, I'm missing.
I'm missing my walk today.
I'm trying to.
We do a three mile loop.

(01:00:44):
Yeah, well, I had to work upto it.
I couldn't.
I couldn't like a mile in.
And I was like, I'm done, Michelle.
Like, we're going home.
But now, like, I feel likethree miles is like nothing.
But it's.
It's nice.
I.
I actually enjoy it becauselike one, it's kind of like me and

(01:01:05):
Michelle's alone time, youknow, like, she gets home from work.
It's lighter out now,especially on the days we don't have
to take Haley to cheerleading.
So, like Monday, Wednesdaysand Fridays, we can do walks when
she gets home from work.
And then the other days, like,if I don't have anything scheduled
in the mornings or likeTuesdays or Thursdays or whatever,

(01:01:28):
if I get done early, then I'lljust put headphones on and I'll go
go myself.
You know, I'll just put onsome music or put on a podcast.
I'll go do it myself.
And I've actually reallygotten into enjoying it.
Like, I look forward to.
Surprisingly, I look forwardto going on a three mile walk.
You know, I'm like, let's go.

(01:01:49):
So I think the only time I'vereally done a three mile walk is
when I was like, really upsetand I was like, I'm gonna walk to
go cool down.
I need to calm down.
I'm gonna go walk.
And I just walked around myneighborhood and I came back and
my watch set, my apple watchsaid it was like three miles.
And I was like, yeah.
What.
What just happened?
Yeah.
But yeah, so going from anactive job to an inactive job, I'm

(01:02:16):
sitting all day.
Yeah, you need that.
You need that exercise.
I have to make sure that I'mdoing something.
Yeah.
To just.
Yeah.
To keep myself active.
And.
Yeah, it's been a really bigadjustment for me for like all those
years.
Like this get.
Like, the schedule is different.

(01:02:37):
Like, the job itself is different.
It's everything.
And it's definitely been an adjustment.
So with doing detail bookieand Then doing the, the, like the
scheduling for the shop, areyou hoping to get to a point to where
maybe then.
And I know you're not.

(01:02:58):
You said you're not reallydetailing, but you're still kind
of like, doing things with it.
Are you looking to hopefullyget those to a point to where you
just completely pull back andnot do anything with the detail business,
or are you still wanting tostill kind of at least push that
forward and, and help, youknow, other detailers in the area

(01:03:21):
or whatever like you're doingnow team up with them?
I guess so.
I feel like we may haveactually talked about this briefly
on, like, the first time.
Maybe.
I.
I don't know.
Or maybe four.
I know that was so long ago.
Who remembers?
No, but my goal has alwaysbeen to build my business so I can

(01:03:45):
step back from it.
And right now, unfortunately,I'm somewhat being forced to.
I say I'm being forced to, but.
Like, it's your bodylimitations really.
What.
Yes.
And what I'm doing now asdifferent is I am listening to my
body.
I'm listening to my body thathas been screaming at me for years,

(01:04:06):
and I have so many unchecked symptoms.
And we're trying to figure outwhere the heck it's.
Check.
Engine light's been runningfor a while.
And you put a little piece oftape over it.
Yeah, yeah.
And like, the car's still running.
Like, I can still detail, butnow I'm.
I've taken the car into the shop.
I'm like, I need to figurethis out.

(01:04:29):
Yes.
And I think that is something,you know, a lot of detailers do.
Struggle, struggle with that.
We don't listen to our bodies.
No, we, you know, push and push.
We'll work sun up to sundown,and it's a physical job.

(01:04:49):
And like, one of the thingsyou have to stretch before and after,
like, or you're going to bepaying for it eventually.
Like, you know, well, that'slike, I was talking to somebody the
other day.
Somebody called me one ofthese guys, you know, you know, we'll
help you grow your business.
We'll do this, we'll do that.

(01:05:09):
And I said, look, man, I said, I.
I appreciate it, but here'swhere I'm at, you know, Like, I'm
not, I'm.
I'm getting older, and I'm nottrying to burn the.
Burn the candle at both endsanymore and work, you know, crazy
hours.
Like a lot of the youngerdetailers that are out there, you

(01:05:30):
know, it's more important forme to be at home, so.
And most of the people listento the podcast know it.
In fact, I even think Ron Jodykind of, you know, hinted to it when
you talked to them yesterday.
I mean, you talk about working7 to 1.
I mean, most of the times Iwork 8 to 2 because I work while
Haley's in school.
So I drop her off at School at 7:30.

(01:05:53):
I can be at the shop at 7:45,7:50, open a door, schedule an appointment
at 8:00.
And if it's a, you know,something small, like an interior
detail or washing a sealant orsomething, that's only a two to four
to six hour job, then I tellthem like, hey, it'll be done, it'll
be done by 2 o'clock, comeback and pick it up.

(01:06:14):
And then I go pick Haley upfrom school when she gets out at
2:30.
If it's a bigger job, like acoding, I just work on it till 2
o'clock and then I go in thenext morning and I finish it up.
You know, it's a multiple dayjob anyways.
I kind of can't wait until shestarts driving here in a few months
so that next year's school, Idon't have to drive her to school

(01:06:35):
and I don't have to pick her up.
And if I'm still detailing atthat point, because hopefully Aquatech
booms, if, you know, anybodywants to buy some Aquatech, I'll
sell you some.
But hopefully Aquatech's at apoint where maybe I'm not working
as much at the shop, but ifnot, it'll be nicer to be like, oh,
well, I've got this, you know,correction and coding job in.

(01:06:59):
Instead of cutting out at2:00, I can work.
I just have a really funny.
Okay, next MTE or next show orwhatever you go to, you need to buy
like a really just like biglong trench coat.
Yeah, just put little Aquatechbottles in it and just walk around
the show and be like, yeah,like I got the good stuff over here.
And like open your coat andit's just like all bottles of Aquatech.

(01:07:21):
That's not a bad deal.
Maybe I will.
You're welcome.
Maybe I will.
Yeah.
Jason, I'm gonna need a bunchof bottles.
I'm gonna need a custom trench coat.
Yeah, yeah, put that on theAquatech tab.
I'm sorry I interrupted, but Iwas like, no, no, no, no.
But I mean, like, you know,like kind of what I was saying is,
I mean, I still don't want towork a ton but you know, if I, you

(01:07:46):
know, when she goes to school,you know, if I can, you know, hey,
if I can knock a job out inone day, give it back to the customer
the next day, and then take.
Take a day or two off, like,then that's.
That's typically how I try todo it.
I mean, I try to be smarterabout it now, because you're right.
I mean, it takes a.
Takes a toll.
I mean, I know if I get a carthat's kind of beat up and I actually

(01:08:08):
have to correct and polish itversus just do a light polish on
all the new cars that Inormally get, like, I come home and
I'm like, beat.
You know, like.
Like, I wake up the nextmorning, I'm like, now I gotta go
in and coat the damn thing.
And I mean, that's typicallythe easier part of the job, but.
But now you're exhausted fromthe day prior and you're like, even

(01:08:30):
the easiest thing just seemslike the most, like, task.
Exactly.
So, yeah, I mean, I thinkit's, you know, be smart about, you
know, how you are working yourbody or, you know, what your body
is telling you.
And.
And it's good that you'refinally doing that because I.
I know you've been dealingwith it for a while.
So.
Yeah, there.

(01:08:51):
Yeah, I have had a variety ofhealth issues my whole life that
I have just basically ignored.
Just.
Just ignored it.
And now there's some that arejust becoming unignorable at this
point.
I can no longer just continue on.

(01:09:11):
So, yeah, I had to make somechanges, but that was always so.
In a different way.
That was always.
My plan is to step back fromthe physical detailing.
So when I opened my business,the goal for my business in the beginning
was that I wanted to build upmy business.
I started with one vehicle,and then I actually had two vehicles

(01:09:33):
at one point.
And I.
I wanted to have like a couple.
Like, I don't know, once I gottwo, I was like, do I really want
to do three?
But maybe I'll just stay at two.
I don't know.
But like, the goal, even fromwhen I started the business was to
have a couple.
Yeah, yeah, just like a coupleand a couple vehicles going out and

(01:09:56):
doing the jobs.
And yeah, that was my goal,was to have d.
To have staff taking care ofthe customers, and I would be running
the business, which is like.
That's like what a businessowner is supposed to do.
Like.
Like the owner of Target isn'tbringing people up, you know, like.

(01:10:20):
Yeah.
So at a So I was at Eyes.
Well, nobody's ringing peopleup at Target except for self checkout.
So come on, get into the self check.
I love self checkout.
The less people I have to talk.
Listen, listen, I, I don't, Idon't get.
I, I mean, I kind of get whyeverybody bitches about it in a sense,
but, like, I'm the same way, man.
I would much rather go throughself checkout.

(01:10:42):
You don't have to have thatawkward conversation, like, how's
your day going?
Oh, you bought a, you know,you bought this.
Oh, oh, tell me.
I, I, I've always wanted to try.
This is it.
Small talk makes my skin raw.
I can't.
Just let me go, let me scanit, let me throw it in the bag and
let me get the hell out.

(01:11:03):
Wave to the guy.
Oh, thanks for checking out.
Thank you.
Like, thanks.
Have a great day.
Yeah, I love self checkout.
I'm all for it.
Like, whatever.
I think.
Okay, so we talked earlierabout, like, my introvert, extrovert,
whatever.
Yeah, I really don't have aproblem talking to people.
I hate small talk.
Okay, talk to me aboutsomething else.

(01:11:23):
I don't want to talk about the weather.
I don't want to talk about,how are you today?
Like, I don't know.
I don't, I don't even likebeing asked, even from people I know.
Like, hey, how are you?
How was your day?
I don't know how to answer that.
I'm like, I don't know.
My morning was different thanmy afternoon was.
Every phone call from now onis going to be like, hey, how you
doing today?

(01:11:44):
What do you think about thisweather we're having, Jackie?
Pretty soon it's going to belike, the number, you have reached
my number, Jackie.
No, but that is.
So maybe that's one of thereasons why, like, I don't mind doing,

(01:12:05):
you know, the trade shows andthings like.
That and why I, this is notsmall talk again.
Yeah, like I said before,it's, it's people that have the same
interest in what you're doingor what you're pitching or whatever.
So it's easier to talk to.
But yeah, I really, I don't, Idon't, like, oh, no.
It literally makes my skin problem.
Please don't ask me how I'm doing.

(01:12:26):
Like, don't, like, no, I don'twant to talk to you in the self check
in the checkout line.
And I would much rather doself checkout, like, every time.
But yeah, so the original goalwas to have direct Staff detailing.
And now the way that it'sshifted is I'm still on track to

(01:12:52):
meet that goal of event, likestepping away.
But instead of having directstaff that I trained and works for
me and this is their only job,then I have this list of detailers
that they, you know, andagain, like I said, I vetted them.
I know that they do a good job.
Like I met them, worked withthem, like whatever the case is,

(01:13:16):
but they're doing the jobs now.
So it's really like, when youthink about it, it's really not that
much different than how I hadbeen running my business.
Yeah, it's.
You're just using somebodyelse's business as kind of like your
employee almost.
Yeah.
Pretty much subbing it out.
Yeah.
So that, yeah, I'm still ontrack for that goal of, you know,

(01:13:43):
stepping back from thebusiness and running a business rather
than being a detailer forever.
That was never my goal instarting a business.
I never wanted to be adetailer forever.
Well, yeah, I mean, I don'tthink, I don't think most detailers
ever think they want to be adetailer forever.
They, they have the ambitionof, you know, oh, you know, because

(01:14:06):
they, I mean, let's face it,we all see it on Facebook, you know,
the guy with the big shop,the, the high end cars, you know,
all the employees, and they'reliving the, the suite life and everything.
So that's what most people think.
But a lot of times it's not that.
It's you by yourself in theshop, you know, picking out compound

(01:14:27):
boogers at the end of the dayof, you know, cut, rotary cutting
or d.
A cutting.
You know, what a visual.
Thanks for that.
Oh, yeah.
You never, you never heardanybody talk about compound boogers?
Come on.
No.
I guess it's the one thing I.
Hate about polishing is notcompound boogers.
But you come home and it.
And you just still smell compound.

(01:14:48):
Like even after you take ashower and you cleaned up, like you
can just still smell the compound.
And everybody should be like,oh, wear a respirator.
Ah, that nobody wears a respirator.
Breathe that in.
Be a man.
I don't even know where to be.

(01:15:10):
Yeah.
Anyways, so back to what youwere saying.
Yeah.
So basically they.
I'm pretty much still on trackto do what I wanted to do with my
business.
It just looks slightly different.
And one of the things alsothat I wanted to be able to do is

(01:15:31):
my partner works remote.
He's had a remote job since acouple months after we like first
Got together and one of.
So we've had to limit ourtravel and things like that.

(01:15:52):
Even just to like visit familyor even to just do things like influence,
like not even, you know, goinganywhere crazy.
We've had to limit thosethings because I've always had a
job that I've physically hadto be in in order to make money.
Right.
And so now that I have gottento that point where I can take a

(01:16:12):
step back from the physicaldetailing, I have two remote jobs
now.
I'm also kind of in a placewhere we can go do stuff.
Like.
He's in.
He's not even here.
He's out of town.
He's in Columbia right now.
Yeah, he, he said, listen,your check engine light's been on

(01:16:34):
too long.
I'm about to trade you in fora newer model.
Yes.
I'm kidding, I'm kidding.
No, it's.
But yeah, no, so he's out oftown and I mean he left on Wednesday
and he.
Wednesday was like a travelday so he really couldn't do stuff.
But he worked yesterday and today.
Yeah, probably not.

(01:16:55):
I mean he didn't have as manylike meetings as he normally did.
It was mostly like just calls do.
It and stuff like that.
Yeah, yeah.
Not, not so much like calls,but just like emails and actually
physically doing the work thathe does.
Yeah.
And checking on his team.
So.
Yeah, so he's on that and then.

(01:17:16):
Yeah, he can work from wherever.
As long as he has an Internetconnection, he can work.
Yeah.
And now that's kind of likewhat my life is gonna look like,
I guess.
No, that's cool.
That's crazy to me.
Yeah.
I don't know, I never reallythought that.

(01:17:36):
I don't know, I never reallythought that I would get there because
in building my business, like I've.
I actually yesterday was mysix year anniversary.
Right.
So congrats and thank you.
In that time, just felt likethere was just like always something

(01:17:57):
and at times I, you know, haddoubts and I thought like, I'm not
ever going to get to where Iwant to be and be able to get my
business to a place where Ican take that step back.
Right.
And like now like it's almostlike just everything kind of all

(01:18:23):
came together at once and itfeels really weird.
Isn't it cool how it workslike that sometimes?
Yeah, it.
I don't know.
I'm asking.
I'm genuinely asking becausefor me, I.
Mean, I don't know, like, Iguess I've just not really had things
like this happen in My life,like in general, not even just with

(01:18:45):
work, but just like ingeneral, like.
Right.
I don't know.
So what's, what's like longterm goals for Jackie?
I mean, now that you kind ofhave these like, you know, jobs that,
that are less strenuous onyour body, give you a little bit

(01:19:06):
more freedom or free time.
Like what's five years fromnow or ten years from now?
I mean, do you still wanna.
Are you still.
I mean, like, is detailingindustry like it for you or is this
something like, who knows?
Maybe in five years youtransition into a different thing.
Or in five years, like I wannado this different thing within the

(01:19:32):
industry.
So I'm gonna say probably,probably sing with this.
I feel like I'm pretty, firstof all, like, I'm pretty loyal.
So once I like commit to athing, like that's right.

(01:19:55):
What I do, I guess.
And.
Yeah.
So I don't know.
I also never really thoughtwhen I was younger that I would be
in the detailing industry inthe first place.
It just kind of worked outthat way.
Yeah.

(01:20:16):
So I don't know.
I mean, I hope that like infive years that I can really like
shallow thing right now.
Like, I feel like it's likeone of those things, like once I
get my schedule right, it's.

(01:20:37):
It's over for you.
I'm look so good and I'm gonnalike have my.
So I'm like, I'm gonna get upand I'm gonna like go to the gym
and I'm gonna do my job andI'm gonna make all this money and
I'm gonna look so good.
Like that's.
Yeah.
And I'm gonna get myretirement account up.
And then in actually in fiveyears, I'll be retired, living in

(01:20:57):
Colombia.
Be like deuces.
I'm out.
Why Colombia?
Oh my God, the food is so much better.
Yeah.
So that's honestly one of thethings that I really, really like
is the food is.
It's really funny.

(01:21:17):
Like our favorite restaurantsin the area we go to are actually
Peruvian.
So it's not necessarily theColombian food specifically.
It is the fact that it is somuch less processed than our food
is here in the United States.
And I know that's like.
I don't know.
It's real when I tell you thatI go there and like now over the

(01:21:41):
past year or so, I've hadtrouble eating certain foods which
I've never had trouble in mywhole entire life eating these certain
foods.
I will go to Colombia and Iwill eat those Foods and not have
a problem.
And here I'm taking threedifferent medications just to combat,
like, garlic and onions.

(01:22:02):
I can't have garlic and onions anymore.
And it's in everything.
And so I'm literally takingmedications to try and combat the
effects it has on my body now.
And I go to Colombia, and Itake, like, my one daily med, and
I don't have to take any of mybackup as needed meds, and it's great.
And your body feels better.
And when we come home and youhave that first meal here, you feel

(01:22:27):
like, yeah.
And it's like not eatingMcDonald's for, like, three months,
and then you're like, youknow, craving for it, and you eat
it and you're like, oh, myGod, what did I do to myself?
Yes.
But that's what it's like when I.
We go there.
And.
And it's a big difference.
It's even just like, we'll gofor, like, a couple days or a week

(01:22:47):
at a time.
And even just in that smallamount of time, your body, like,
it's a big difference.
You come back here and, like,you feel like.
And you're like, why do I feelso bad?
Another thing, too, is theyhave that super.
They have that super powderdown there that makes you feel great
all the time, too.

(01:23:07):
Oh, my God.
No, I'm not saying.
Just it's known.
Colombia is known for acertain thing.
I mean, let's be real.
Yeah.
Everybody thinks Pablo Escobar.

(01:23:29):
No coffee.
They're famous for the coffee, right?
Colombian coffee.
Yeah.
Maybe that's the superpower.
I was talking to you.
Just direction.
Yeah.
I don't know.
Whatever.
So.
Well, so another thing that Ireally like about going to visit
there is.
It's so much more walkable.
Which this might be differentfor, you know, people in the US in,

(01:23:53):
like, bigger cities where welive in Orlando, it is, like, not
walkable.
Yeah.
And so in Colombia, like,we'll walk, like, everywhere.
I mean, we'll take Ubers andstuff if it's.
I feel like.
Yeah.
I feel like here in theStates, like, the only real places

(01:24:14):
that are walkable in anycities are, like, downtown areas,
kind of.
And that's it.
Yeah.
Because everything else is like.
And not that you can't walk inneighborhoods, but it's not like.
It's not like you're gonna.
Like, in downtown.
It's walkable.
Like, you can walk two things.
Like, we will literally walkto the groceries.
Yeah.
The grocery store.
We will walk to the grocerystore, have lunch.

(01:24:36):
Yeah.
Like, we'll Walk to whereverwe're going.
We'll walk to the.
Like, if we're going out thatnight, like, we'll walk to the nightclub
we're going to.
Yeah, like, and that's nocities in Florida or in the US Period.
Really?
Yeah.
And it's so great.
And it means nothing, like, tojust walk, like, a couple blocks.
I was like, oh, that's only, like.

(01:24:56):
Like four blocks.
Oh, let's walk instead oftaking an Uber or whatever.
And so we walk a lot.
The food is better.
Like, I just feel better.
And it's also.
Honestly, it's so much less expensive.
Yeah, that's true.
My buddy goes there quitefrequently, and he's always like,
dude, he's like, two hookersin the steak for less money than

(01:25:17):
I pay for a steak.
And.
Wait, you have another friendother than me that goes to Columbia?
Yeah, yeah, I have a.
Have another friend who's.
I don't know.
He might be way moredebaucherous than you when he goes
to places, so I livevicariously through him.
I'm like, tell me about it.
He's like, bro, he's like.

(01:25:38):
He's like the.
The one guy from.
From Office Space, you know?
He's like, two chicks at one time.
Because I think.
Think that's good.
What would you do with amillion dollars?
Two chicks at one time?
Yeah, it's.
There definitely is a industryfor that down there, but.

(01:26:04):
Oh, okay, I'm back.
What just happened?
I don't know.
There was a.
There was a loose cable, and Itouched it to try to plug it back
in, and then everything went.
Now I'm on the other side.
That's fine.
I'm on the other side of thescreen now.
I don't like it.
Is it gonna mess you up?
Is it gonna matter?
Yes.
I want to be on the other side.
Thank you.
Thank you.
Yeah.

(01:26:27):
Autism spirals a little bit.
Yeah.
Can't.
No.
But, like, yeah, there's.
There's a lot of cool thingsabout it.
It's very different from theUS Though.
Like.
Yeah.

(01:26:47):
I don't know.
There's just some things thatare, like, very, very different.
I feel like it would be anadjustment period to live there.
I did.
We did live there for a month.
We went there one time for.
We did a medical vacation, andwe went for a whole month and stayed.
Majority of that was, like,kind of recovering and dealing with
all the medical stuff, sowasn't truly, like, living there,

(01:27:09):
but, yeah, we were there for a month.
Wow.
That'd be cool.
Yeah.
And listen, I mean, Rod andJody are gonna let you be remote.
You could even move down thereand still do detail bookie.
But, yeah, I.

(01:27:31):
Yeah, one time.
So you were talking about,like, the steak dinner and stuff.
Yeah.
And we went.
It was my partner's birthdayand it was.
We went a group trip with,like, some friends.
And then we also, like, we'vegone there many times.
We have friends there now too.
Right.
So, like, we friends from theUS Took a trip with us.
We met up with our friends there.
We went out to dinner to ourfavorite steakhouse.

(01:27:52):
It's this beautiful view.
It's in the mountains, and youcan see the whole city, and it's
so beautiful.
And we had.
Everybody had drinks.
There was multiple picturesof, like, sangria.
There was table appetizers,like, table style.
So we just ordered, like, abunch for the table.

(01:28:12):
Right.
We each had our own entree,which was mostly steak or, like,
surf and turf type type entrees.
And then because it was hisbirthday, we did order, like, a couple
desserts or whatever again to,like, split with the table and our

(01:28:32):
bill.
I think it was.
I want to say it was like ninepeople and.
All right, so like, nicesteakhouse in the US Nine people,
drinks, apps, entrees.
Like, what do you think?
Per head, what do you think itwould be?
Well, just going off of whenMichelle and I go to Capitol Grill,

(01:28:53):
and I mean, we'll spendusually 100 bucks a person on, like,
table sides or family stylesides and then fly mignon, you know,
and we don't really drink, soI can imagine drinks are, you know,
another, you know, five.
Five bucks plus on top of that.
So you're talking nine people.

(01:29:15):
You're probably a grandalcoholic beverage for $5.
Where in 2000.
We're in 20, 21.
Yeah.
Where do you get an alcoholicbeverage for $5?
I don't know.
I don't drink.
I'm just saying.
No, alcoholic drinks at, like,restaurants are literally like 10,

(01:29:37):
15, 20 a piece.
Oh, they're more expensivethan that.
I don't know.
That's what I'm saying.
Like, where are you gettingyour numbers from?
Like, I don't.
20 years ago.
I don't.
Yeah, I don't.
I don't drink.
I don't drink, so I don't know.
Michelle's the one thatdrinks, and I just signed my name
on the check.
No, I don't really drinkeither, but I.
But I don't look.
I just go.
I go, oh, okay.

(01:29:58):
Tip should be this much.
Yeah, it's you know, 20, 25 or whatever.
It's this much, and I sign myname on it and off I go.
I try, I listen.
When we go to places likethat, I really don't want to look
at the bill.
I just want to add a tip toit, sign my name and go.
Like, I know.
I already know it's going tobe expensive.
I don't.

(01:30:18):
I don't want to know how expensive.
Yeah.
So pretty much.
Yeah.
I really don't drink either,but I.
Apparently my friends are alldegenerates and they all drink, so
I.
Right.
I know kind of how much thingscost, I guess.
So it was nine people, allthat food, nice steakhouse, I think,

(01:30:41):
with tip.
And we tipped very generously,like, because the tipping culture
is different.
So, like, when we're tipping,it's like.
Like, I feel like it's like alot more.
Right.
And it was like $260.
Yeah, that's what my buddy wastelling me.
He's like, dude, it's ridiculous.
It's insane.
Like, I don't.

(01:31:02):
I don't.
Like.
Yeah, I just wanna.
I just wanna be rich enough soI can, like, take my private jet
and just go have lunch there.
Yeah.
Like, I just want to.
Like this.
Yeah.
Yeah, I know when he goes toplaces like that or.
Or he'll go over to Asiasometimes and visit those countries

(01:31:25):
or whatever.
And he's like.
He's like, dude, he's like.
Like, he'll work here in theStates for like a year or two and
just.
He's.
He doesn't have.
He's not married, doesn't haveany kids, doesn't have a house.
Like, he just bounces around, whatever.
And.
And he'll just bank.
And then.
And then when he's fed up withit, he's like, all right, I'm out.

(01:31:47):
I'm like, where are you going?
He's like, I'm gonna go south.
You know, either Columbia orspin the globe and wherever.
Yeah, yeah.
You know, or he goes to, like,I remember for a while, like, he
went.
So it's funny.
This has nothing to do with detailing.
I don't even know why I'mtelling the story on the podcast,
telling you.
And it's just funny because ofthe way he did it.

(01:32:08):
So he wanted to go to Thailandand he wanted to learn Muay Thai
boxing or Muay Thai fightingor whatever, Right.
Because this was like, he hadgotten so big.
He got to be diabetes.
He, like, started working outin the gym, losing weight.
He wanted to Do Muay Thai sohe could, like, you know, get healthier
and all that other stuff.
So, like, he worked it out towhere he could go over there for,

(01:32:31):
like, six months on a student visa.
I'm like, dude, you're not a student.
Like, give me a break.
He's like, yeah, but I'm goingover there to learn Muay Thai.
That's student.
And I'm like, so?
So, yeah, but all he had to dowas, I think, like, every 90 days,
he just had to leave Thailandand he would go, like, to Vietnam
for, like, 24 hours and thengo back.
Yeah, but he was like, yeah, Imean, he was like.

(01:32:53):
Like, he showed me theapartment that he was staying in
and.
And it's like, what wouldprobably cost, like 1500-2000amonth
here was like 100 bucks orsomething like that.
Like, he ate off the streetcarts, $2, you know, off the street
cards or whatever.
And he's like, dude, he'slike, I just bank, like, 30 or 40
grand.

(01:33:13):
He's like, I can go live in any.
Anywhere else other than theUS for, you know, a year.
Like a king, you know?
Yeah.
I'm like, dude, must be nice.
Damn.
Getting married and having a kid.
Like, it's funny.
So, yeah, we have a couplefriends that actually did that, and
they lived in Thailand andsomewhere else, and they did that.

(01:33:34):
They would leave, they wouldspend some time somewhere else, and
then they would come back andthey lived in a couple different
places.
And actually we have one ofour friends is actually in the process
of moving to Colombia right now.
And he's kind of seemed likehe doesn't have wife kids.
He has.
He's bringing his dog withhim, but he actually just.
His lease at ends.
End of May.
And Yeah, he's in the processof moving to Columbia right now for.

(01:33:58):
Because he can.
Yeah.
Like, he doesn't have a house.
He was renting an apartmentand he was like, you know, if I move
to Columbia, I'll actually belike, saving money.
He's like, I'm paying, youknow, X amount of dollars, like almost
$2,000 a month for thisapartment, blah, blah, blah, with
utilities, blah, blah, blah.

(01:34:19):
Yeah, it's like I can get.
I can rent a furnished Airbnbfor, you know, doing the math, right?
Yeah.
And with the money that I'd besaving on, like, the food cost, entertainment,
and like, everything else,like, I'd end up saving money by
being there and I'd enjoy it, like.
And he has remote jobs, too, so.

(01:34:39):
Yeah, he's like.
Yeah.
I mean, that's the beauty.
If you've got a remote job andyou can still make really good money.
Us, you know?
Yeah.
You want to make us dollars and.
Live somewhere else, right?
Yeah, somewhere else wheretheir money is worth less than our
money.
Yeah, that's.
Yeah, that'd be awesome.

(01:34:59):
Yeah, that's cool.
Well, listen, we're an hourand 40 minutes.
No, no, it's.
Listen, it's always funtalking to you, but I don't.
But I think we're in therambling stage now and I don't know
that everybody wants to listento us have.
Have an Alex Jackie conversation.
Yeah.
So.

(01:35:19):
And plus, it's 6:00 and we'retalking about all this food now I'm
getting hungry.
Yeah.
So I gotta go scrounge forsomething because the girls left
me.
So.
Here you go.
I'm alone too.
I.
I got a rotisserie chickenearlier at the grocery store.
That's my dinner.
I'm gonna put on gloves and just.
Yeah, just eat it.

(01:35:43):
I don't know.
How do you describe that forthe people who aren't watching?
I mean, I think you just did.
You just put on gloves and you.
Just go for it.
Like no utensils.
Just nobody's at home to watch you.
So you can just be as, youknow, as filthy.
No, I do that when my roommateand my partner's home.
I do that when they're home too.
But you got to have the glovesbecause then it like all the.

(01:36:05):
I know rotisserie chicken'salways like greasy, annoying greasy.
And it gets all on myfingernails and like I can't and.
Yeah, yeah.
And the tismax up.
You should be eating that damnturkey that was out on Markham Woods
Road today.
I don't know if you saw my video.
So I was leaving this.
This will be funny foreverybody if there's still.
Still at this point.
Is anybody still here?
So.
Well, I mean, it kind of.

(01:36:26):
It kind of is.
It kind of is detail life.
Right.
So I'm leaving.
I'm leaving one of my client'shouse in Markham Woods Road.
It's detailing related becauseyou just finished a job.
Yeah, exactly, exactly.
So driving down the road andthey were doing.
They were doing tree trimmingon the road anyway, so it was like
one of those, like, you know,they had the crew out there, so they'd

(01:36:46):
stop one lane, you know, letthe other lane go and then stop that
lane because, you know, inthat lane to go around the tree trimming.
So anyways, like the guys gotthe sign flip to slow, but.
But, like, nobody's moving.
I'm like, 15 cars back.
I'm like, what the hell isgoing on up here?
And I see this lady, like,outside of her car.

(01:37:06):
I'm like, why is this outsideof her car on the road?
Get in your car.
Like, you know, typical Florida.
Like, listen, people, when yousee the memes about Florida drivers.
Yes, we really are it.
Because I'm in my car.
Out loud, like, get in your car.
Let's go.
All right.
Are you doing?
Yeah, exactly.
And so, like, as she's runningaround her car one way, I see this

(01:37:27):
turkey come around the car theother way.
They're aggressive.
And I'm like, oh, she stoppedto help the turkey, and the turkey
said, find out.
Yeah.
So she's.
So she got out to try and helpthe turkey cross the road or get
out of the road.
And the turkey's like, it's on now.
So.
So now other cars are, like,starting to go around her car, and

(01:37:50):
then the turkey is, like,attacking the car, the cars as they
drive by.
Right.
So I'm like, oh, hell yeah.
I'm getting this on video.
So I pull up my phone, and asI'm driving by, you see, like, the
lady go around.
You see the turkey coming, andthis one, like.
Like a cartoon.
Yeah.
And this wasn't, like, nolittle ass turkey.

(01:38:10):
I mean, this.
This mofo was probably a good3ft tall.
Oh, my God.
And.
And.
Yeah, exactly.
And what's funny is becausewhen I was going to that house, I
saw him on the side of theroad, and as I drove by, like, he
puffed up, up and did all thefeathers and everything, so, you

(01:38:33):
know, really looked like, youknow, a Thanksgiving turkey.
And as I drove by, I was like,oh, man, he'd be some good eating.
Because it's a big turkey.
It's not the little.
It's not like those little.
I mean, it's a wild turkey,but it's not like one of the.
Those, like, the female onesthat run around that, you know, look
like Cornish game hens.
This was like that.
That 1720 pounder that, youknow, everybody's fighting for during

(01:38:57):
Thanksgiving.
Yeah.
Yeah.
So.
So, yeah, so that was my.
That was my fun.
Driving from one client toanother was watching some dumbass
get out to try to help a target.
Did you see the end of it?
Did she end up getting back inher car or did the.
No, she was.
When I drove by, she was stillrunning in circles.

(01:39:18):
Yeah, she was still runningaround the car.
Trying to, you know, whateverwith the turkey.
I was like, I got.
I'd love to sit and watchthis, but I got to get to the next
client, so I gotta go watchyour video now.
Yeah, yeah.
It's a quick drive.
And.
And it was funny, too, becauseMichelle called me right as I was
getting up to it.
I was like, I'll call you back.
I'll call you back.
Because it messed up the.

(01:39:38):
Because I couldn't do the video.
Yeah.
She's like, what.
What the hell happened?
I was like, I needed the.
I needed my camera to film this.
I'll send it to you.
So, yeah, she said she seesthat she drives that road every day.
She's like, oh, yeah.
She goes, I see that turkeyout there all the time chasing cars.
So that turkey lives there.
Yeah.
I was like, somebody needs torun that over.
I mean, just stop around.

(01:40:00):
It's.
If it's attacking cars, itneeds to go.
That's the way I look at it.
It needs to be on a plate somewhere.
So that happened to, like, theturkey attacking cars happened, like,
literally on my street.
When one of my staff a coupleyears ago was coming to meet me for
a job that morning.
Like, we would meet at myhouse and then go to the clients

(01:40:21):
together.
And she's on her way to myhouse, and she.
I got a text from her.
She was, like, running a fewminutes behind.
I'll explain when I get there.
And I'm just like, all right,no big deal.
And she got.
She.
There was a turkey, like, inthe road, and so she's driving, and
it's a single lane, right?
So one lane going one way andone lane going the other way.
And so she's driving, and theturkey's in the middle of the road.

(01:40:43):
So she goes over, and it's areally, like, you know, quiet road,
right?
So she starts to, like, goaround the turkey, and the turkey
runs in her car.
And so she's like, all right,fine, I'll go back in this lane.
And the turkey, like, runs inher car, and she's like, I need to
get to work.
Like, I can't be playing these games.
Like.
And the turkey was just, like,attacking her car.

(01:41:06):
And, like, are you not scared?
Like, go away.
Yeah, yeah.
Foot down, mash the pedal.
Well, for that one.
You'll be happy to know whenwe came back from the jobs that day,
it was on the side of the road.
Yeah.
Someone had gotten it.
I mean, listen, sometimes.
Sometimes they just need.
That's like those stupidsandhill cranes.
Oh, my God, those things arenot afraid of anything.

(01:41:27):
They're like.
They're not.
Because they're, like, squareup with you tall, and they just.
Like, you could.
It's the only bird that I knowof that sees cars coming, and it's
just like, what I'm walkinghere, you know, they literally stand
in the middle.
Of the road and they're like, what.
What are you gonna do about it?
What?
Exactly.
And you can't get out andsquare up with them because they're
as tall as a human.

(01:41:49):
Well, and they're also.
Aren't they also protected?
Like, you get in trouble ifyou do something to the cranes.
They just stand in the middleof the road like they don't know
they're protected.
Yeah.
We need to get them off thatlist so we can start running them
over those other ones.
All right, well, if you listenthis long, there's some bird.
Some.
Some birds, some bird,whatever stuff for you.

(01:42:11):
Listen, as always, I mean, wetalk all the time, so this is.
This is always fun.
But I appreciate you coming onand talking about detail Bookie and
everything that you're doing.
Kind of.
It's been.
Listen, it was about fiveyears ago the last time you were
on, so maybe the next time Ihave you on.
We'll find out if you'reliving in Columbia.
And stay tuned to find out exactly.

(01:42:33):
We'll find out podcast, findout what five Year Jackie is doing.
Yeah.
All right, have fun.
Take care.
Bye.
Bye, everybody.
Bye.

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