Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:00):
On a second before you guys go.
Let's.
Let's just do that.
Let's see.
Let's see if I can get the oldrooster on the phone.
I'll bill off.
All right.
(00:31):
Oh, come on, Rudy.
The one time.
Yeah?
No answer.
Really?
Rudy.
(01:21):
Gentlemen.
How you doing?
Good.
How are you?
Yourself?
I'm good, I'm good.
Just scarf down some lunch and.
Made it here just in time.
Awesome.
Thanks.
Hopefully it'll be worth it a while.
Yeah, yeah.
So what's going on?
Tell me.
We got some big news.
Let's just jump right into it.
(01:42):
We got big news.
Big, huge, huge, giant,gigantic Angel Wax news.
I want to hear it.
Oh, I'm in the uk.
I know.
I obviously sit next to John.
For anybody who's not watchingthis on the YouTube, you guys are
shoulder to shoulder.
Yeah, I got a little space.
He bites hard.
(02:02):
Yeah.
Yeah.
So it's.
It's Tyler and.
Tyler and John from.
From Angel Wax.
Everybody probably knows Tylerthe yacht marine guy, and John the
mad scientist or the mad chemist.
So.
So.
Yeah.
You guys aren't partying toohard, are you?
(02:24):
Oh, no, not at all.
Not yet.
I haven't slept in two days.
I was gonna say, is Rick andTommy there?
Because if so, then.
Then it might.
Might be crazy.
No, no, no, no.
They're.
They're.
They're in their respective countries.
Yeah, yeah.
But no, we are titles over,see the factory doctors, discuss
(02:45):
products, what we can do, whatwe can't do, ideas for stuff, quite
a lot of marine ideas.
We've done a quick demo thisafternoon already and a product that
we haven't released.
And so we.
That's basically the.
The mechanics of it is to seewhat's available, see what can be
done and see how we can do it.
With Tyler's boat experienceat the moment, he's throwing ideas
(03:08):
at me in order to get betterproducts for him to go out and develop
it.
You know, Alex, like, the lasttime we talked about, I was in my
kitchen doing exotic cars,just transferring over into the boat
world.
And just, you know, sincethen, things have just blown up that
my mind just can't stop working.
It's like, you know, I'm sure you.
I'm sure you've heard thesaying, have your money work for
(03:30):
you.
That's what I'm trying to do.
My mind just is telling me,giving me all these ideas.
It's like, you know, you couldhelp the world out, help other people
out, still make money withoutphysically working.
But the biggest thing isoffering transparency.
Yeah.
You know, you know how, how itis over here, we, we make it in front
of you, we show you the rawmaterials, we blend it, we bottle
(03:50):
it, we put it in there and it works.
So.
Yeah, no, that's, that'salways one of the great things about,
you know, I think, I think,John, you were, you were missing
MTE this year because, youknow, that's the one thing that I
think everybody likes to seeis how.
Yeah, the process is done atthese trade shows.
And you know, that it's not,you know, some hokey doie thing like
(04:13):
you, you're the guy, you're.
You're measuring it out.
You have your little notebookwith all the measurements written
down so you can, you know,pour the right amounts and.
Yeah, if you don't want tomake a mistake in front of people.
Yeah, yeah, yeah, yeah.
You don't want, you don't wantto, you know, blow up the convention
centers.
It's not.
Not going to go well.
Yeah, no, I was, was justunfortunate timings and stuff.
(04:36):
It just.
In the.
This year, it just wasn't practical.
Yeah.
So.
But you know, there's alwaysnext year, there's a year after that
and other things.
So we can get, we getourselves out and get to be.
To be seen and do stuff, as Isay with Facebook, some tea coil
this afternoon that we hadn'tdone before.
So.
Yeah, I'm still able to putthat out there and do it live and
(04:58):
let people see.
Nice.
And that's, that's why Tyler'shere, because he's got so many ideas
and it's much easier to conveythem face to face as opposed to over
the phone or even a video call.
Yeah.
And that's going to be like areally good thing because, you know,
you have, you have Tyler therewho has all this experience with
(05:21):
doing yachts and, and marinestuff or whatever.
And then you also haveRasheed, you know, who's great with
boats as well.
So the feedback that you'reprobably getting from, you know,
at least these two guys, youknow, in particular, has got to be
huge, huge for you because.
You can't operate unlessyou're told stuff.
(05:42):
And even if it's negative,it's still positive.
Right.
You can't expect everythingyou put out to be perfect first off,
every time.
Yeah.
Life isn't like that.
So even if somebody phones meback and says, actually that didn't
work, so long as you know itdidn't work, because then that's
fine.
Because then you can change that.
(06:03):
Right.
I can't tell you how manytimes I've called John in the middle
of a boat, on a boat, upsidedown over the water.
Hey, man, this ain't workinglike you told me it was going to
be.
Now we got to figure it outwithin two minutes, right?
Yeah.
So it's always fun like that.
Yeah, we can do that.
So a negative review or anegative response isn't always negative.
It just leads to a better product.
(06:23):
And due to the fact that weare doing it here and there, you
know, here, now.
Yeah.
Then we can change it.
We can bend things, we canamend things and we can do it very
quickly.
We don't have to go through aprocedure of meetings, meetings,
meetings and meetings.
Yeah.
We can just do it.
Yeah.
John can have something to mein a couple of days.
(06:44):
Okay.
Yeah.
Because that's, that's what Iwas just getting ready to ask.
Like, you know, how quickly isthe turnaround?
You know that if, hey, thisthing's not doing this or it's not
performing, whatever.
And John, you tell John why hecan change it.
Like the quick, the quick turnaround.
So that's pretty cool.
Two, three days.
Yeah.
To give you an example, whenthe Marine was first coming out,
(07:04):
there was a problem with just smearingness.
It didn't matter whether itwas the summer morning day, winter,
there was just a problem withcoding smeariness.
And I'm sure, you know, thecoating is really thick.
Yeah.
And very high solvent.
So we were just like flabbergasted.
We tried everything.
John sent me all differentsolvent ratios, different coatings,
try this, try that.
It just kept getting worseuntil we just took a step back.
(07:24):
John sent me a part, like you said.
John sent me some products.
Got there within a day or two.
We tried new products out andwe're just working with it.
And this has been a three yearprocess and I think we've gotten
it finally pinned out much.
Yeah.
For at least as far as anapplication process.
Yeah.
So it's how we do it.
You're only as good as yourfeedback, right?
Yeah, yeah, exactly.
In your game as well.
(07:45):
You're only as good as your feedback.
Yeah, hopefully.
I mean, I don't know.
I don't give feedback.
We talking about the podcast?
We talking about my business,we're talking about the coding company.
What are we talking about?
Well, all of it.
I mean, the podcast is great.
And presumably.
(08:06):
See, there we go.
There's, there's, there's feedback.
I'll take it right there.
Positive stuff for that.
Yeah.
I'm glad and all the rest ofit, you know.
Yeah, no, it's, it's.
Yeah.
I mean, I, I joke around.
I mean, it's, you know, I, I,I don't get, you know, especially
with the podcast, I don't geta flood of.
But, but it's nice when, youknow, I, I was talking to Bob yesterday.
(08:29):
I forget Bob's last name, youknow, and he was like, dude, don't,
don't stop doing the podcast.
Keep putting it out there.
Keep, Keep the hammer down,you know?
So, like, when I hear thingslike that, it's, it's great.
And you know, and into, with,with Aquatech, too.
You know, when somebody triesit out and, and they, you know, hey,
this worked great.
I really, you know, that's,that's awesome, too.
I'm like, you, you know, I, Ido want to know the negative or the
(08:52):
good with the bad, you know,because if, because of somebody puts,
puts our stuff on and, and itdoesn't work for them, I want to
know, like, why.
I want to know, was it an application?
You know, were they just notinformed properly?
Is it, you know, somethingwith, you know, the actual product
or whatever?
(09:13):
So, yeah, I mean, that's,that's a good thing because I think
a lot of people, especially,they take those negatives or, you
know, the, the criticism as,as bad because it's like, oh, they're,
they're talking my, my thing,you know, it's like some people don't
understand how to, like, take it.
(09:34):
Like you said, John.
Right.
Like, a negative can still bea positive.
Okay, cool.
Let me take that information.
Let me change it.
Let me do what I can processit and then.
Right.
With something that's better.
Yeah.
Trust me.
Yeah.
I've come to John withsuggestions and he's like, no, that's
rubbish.
That's just not going to work.
Yeah.
So.
So John, John's.
That's not necessarily.
(09:54):
Yes man.
He, you know, he knows whatcan work and what cannot work.
Right.
Yeah.
Acceptable or real.
I guess.
Real expectations.
Yeah.
I mean, real world is a weebit different.
Yeah.
You know, a causativesituation in a lab, which is everything's
under total control.
As Tyler says, when you'reupside down in a boat, trying to
reach convention goes out the window.
(10:17):
Right, right, right, exactly.
Yeah.
Because you can't.
Because you can't duplicatethat in, in, in the laboratory to
test it.
Right.
I mean, that's.
Well, I'm not hanging upside down.
Yeah.
I mean, we don't.
You can't even find the kindof conditions that we have down there.
Anywhere else, not evenAustralia, not Mexico, not Africa,
the Med.
So what happens in Florida asfar as boats and gel coats?
(10:39):
Really the pinnacle of whatcan happen in the world.
Yeah.
The high humidity, the reallystrong sun.
Yeah, it's.
It's been rough.
You're probably enjoying.
I mean, I see you're wearing ahoodie, so obviously it's a little
cool over there.
I got shorts on.
I got off.
I got off the bus here and,like, everybody's just, like, staring
at me and I'm like, why iseverybody looking at me?
(10:59):
I got shorts on.
I got straight from Florida.
Get.
It has been absolutely brutal here.
So enjoy while you're overthere, because when you come back,
it's.
It's gonna be no fun.
Was it really warm?
Yeah.
Oh, it's.
It's.
It's been bad lately.
I mean, it's been, you know,like in the.
You know, it's been like inthe mid low to mid-90s Fahrenheit,
(11:23):
but the heat index has been,you know, high 90s.
And then.
Oh, excellent.
And then humidity's been, youknow, 65 to 80%, depending on the
day.
I mean, my younger brother isin Orlando at the moment.
Okay.
He doesn't take the heat well.
Yeah.
Yeah.
Well, he's ginger and he'sfrom Glasgow.
Oh, jeez.
(11:45):
He's going to suffer, which is great.
Yeah, he's.
He's feeling it then because it's.
It's rough.
I mean, I.
I went out and did my.
My maintenance clients thismorning, and it.
And there's, you know, it's.
It's getting ready to ra.
And just the humidity in theair this morning was so bad that,
you know, I was.
(12:06):
I was changing T shirts afterevery car because it looked like
somebody just hosed me downwith water.
So.
Yeah.
Yeah, we can get that wet.
But it's not through humidity.
Well, it's vertical humidity.
Yeah, yeah, yeah.
It's been rough.
So, yeah, I mean, it's, youknow, like you said, it's.
It's things that you can'treplicate, so you gotta try them
(12:28):
out.
You know, try the.
Try the different products in different.
Different areas to see howthey work and everything.
So, Alex, one thing I've beentalking to a bunch of people past
week or two was warranties.
What.
What is your best example ofhow a warranty or you think a warranty
should be illustrated?
For my.
For my example, we say Genesisis going to last two years.
(12:49):
Nebula is going to last five years.
What Are we actually saying isthe coding going to perform the way
it did day one, at day five oryear five?
Or are we more or lessprotecting the company and saying
that this product is not goingto damage your vehicle, your boat,
your vessel for X amount of time?
Because we're just, we're justtrying to help fight against mother
(13:09):
Nature.
Yeah, I mean, that's a good question.
I think when you use the term warranty.
And that's, that's why I'm,I'm very glad that, you know, Mike
and Jason, kind of coming fromsome other coding brands and knew
that, you know, quote unquote,warranties weren't worth the piece
of paper that they werewritten on, decided not to warranty.
I mean, we will protect, youknow, we will, you know, take care
(13:33):
of the product.
I mean, if you do have a badinstall or, you know, we can tell
that it was, you know, thecoding was bad or the, the batch
was bad or whatever, we'll,we'll help you out, we'll take care
of you or whatever.
Right, but we don't, we don'toffer you that warranty paper because
I think, I think you're right, Tyler.
I mean, people, you know,people are so used to a warranty
being a, you know, armoreddome shield of whatever, right?
(13:56):
I mean, think about when you,when you buy a car, you know, and
you get your warranty, like,oh, well, if a strut blows out, like
they're going to replace it ifthis, you know, I think what, you
know, and I think detailersare starting to come around now from
when I started years ago.
And I think detailers arestarting to really kind of preach
(14:17):
the.
It really does depend on howyou maintain the vehicle.
I mean, if you're going to go.
If you're, if you're not goingto wash it like you're supposed to,
or, you know, even if you runit through the car wash.
And that's the thing I alwaystell people is if a coating is, is
worth its weight, it'll holdup through a car wash.
There's nothing in the carwash that is that acidic or that
(14:41):
high ph that is going tophysically damage the coating.
I mean, yes, it'll, it'llalter the appearance because you,
you'll end up getting, youknow, micro scratches and marring
and things like that.
But, you know, that comesfrom, you know, all of us could rip
a brand new towel out of a,you know, out of a, out of a package
and start rubbing on a car,and eventually you're going to Create
(15:03):
swirls, you know, on the, onthe coating and everything.
So honestly I think, I thinkit's how the coding company educates
the installer to then educatethe client as far as what a warranty
covers involves and you know,and the whole like two year, three
(15:26):
year, five year, seven year,lifetime, whatever, I get it because
it's a, it's kind of like aneasier sell.
One of the things that I, Ilike more and I try to pitch to my
clients is, you know, the mileage.
It's all going to depend onhow you drive the car.
You know, I mean like, youknow, not everybody puts, you know,
(15:50):
you know, 12 to 15,000 miles Ithink is like the normal.
Yeah, right.
But there's some people thatdo 35.
Yeah.
You know, in a year.
So I mean like you're, you'regoing, okay, well my, your two year
coding now is only going tolast you a year, you know, because,
you know, so that's what I tryto tell people.
(16:11):
It's just like any other parton the car.
The more you abuse it, themore you don't take care of it, the
quicker it's going to fail.
So, you know, will it last two years?
I don't know.
Like, how are you going totake care of it?
How are you going to drive it?
So that's typically how I tryto educate my clientele with it.
(16:31):
You know, I get warrantiesespecially like when you're in the
dealership realm because that's.
The dealership just wants to sell.
That's where I was just in the face.
Right?
Yeah, that's all they want.
They just want to be able tohand a client a piece of paper and,
and here you're safeguarded.
Right.
But it still doesn'ttechnically mean anything.
It's just, you know, if you'redoing a warranty, typically it's
(16:55):
a third party insurance company.
So the dealership's not payingfor it, the detailer's not paying
for it.
This insurance company ispaying for it court, you know, so
I'm not a big fan of, ofwarranties with.
Because again like there's toomany variables when it comes to something
(17:15):
like this.
Take, not to cut you off, takethat same conversation and apply
it to a Porsche dealership.
Right.
Not out Porsche dealerships,but they're the prime example.
I have a client that justBought a new 911S the Turbo 911.
Been clients with me for eightyears, spends tens of thousands of
dollars with me, but thedealership offers him a lifetime
coating you know, leatherpaint, glass and everything for 1300
(17:38):
bucks.
And he wants me to price match it.
I tell him, hell no.
Yeah, go, Bye.
And then he says, well,they're gonna replace it for the
life, you know.
And I says, what are they,what are they actually going to do?
Says, oh, well, if it stopsworking, she says, bring it back
in.
I says, but what does that mean?
Because when I tried workingwith them, if you curb your will,
if you get the wheel and tireprotectage, you curb your wheel,
they'll replace the wheel.
If you smoke a cigar on yourleather seat, you bought the leather
(18:01):
package, they'll replace the seat.
Same thing with the glasscoating, paint coating, they'll replace
it.
Not, not a performanceproduct, just insurance, like you
said.
Yeah.
So that's what clients expectfrom us.
Right.
And, and I always tell whenclients too, like, read the fine
print because I've had clientsthat, you know, technically, and
we all know they're not reallyputting a ceramic coating on.
(18:24):
Some dealerships are gettingaround to actually ceramics, but
it's usually a polymer sealantor something.
Yeah, they get it free because.
Right.
Because, I mean, you're inthere signing paperwork and, and
they're doing it and the caris done.
Like, there's no way they'reputting a ceramic coating on.
But there's, there's, I've hadclients that have gotten those packages.
And then, because in the fineprint, they have to go back every
(18:46):
year and pay to have itreapplied for the warranty to work,
and they don't do it.
And then they're like, well,you didn't come back, you know, annually.
So tough.
Like, Charlie, you know, Ihad, I had a client with a Ferrari
who had the wheel package,curbed, his wheels, and Ferrari told
him we're not paying for it.
(19:08):
Right.
They did.
You know, like somehow,whatever in the fine print, like
it, they were able to getaround it, you know, I mean, he had
to raise hell with him orwhatever, you know, and it was 488
Spider when those first came out.
So, I mean, it wasn't like itwas cheap.
Yeah.
It wasn't a Mondale orsomething, you know, like.
So, but what is the clientthinking about in terms of us?
(19:31):
Do they think that we'reoperating the same way?
Do they know that it's thedealership's game?
How is that affecting the industry?
You know, I, I, I can't speakfor every, I mean, the, the clients
that I deal with, I'll behonest with you, I very rarely Ever
have anybody ask me about awarranty, you know?
(19:53):
You know, I've.
I've said it a million timeson the podcast.
Usually it's, do you doceramic coatings?
How much?
And then if we make it pastthere, when can I get in?
Right?
I don't.
They don't usually ask for longevity.
They don't usually ask what brand.
They don't ask, you know,about a warranty.
(20:16):
Most of the clients and this,you know, no matter what coding company
I've.
I've used over the years, theexit gate from my shop to leaving
the Property is approximately25, 30 yards.
I had one client, you know,ask me about, how long does the warranty
last?
I said, soon as you drive outthat gate.
(20:38):
And he's like, what do you mean?
And I said, because I don'tknow what you're going to do once
you're gone.
You know, I will guarantee my work.
If you find something wrong,bring it back to me.
I will fix it.
But two years down the lineand it fails because, you know, you're
out there spraying AP.
(20:59):
APC on.
On it or trying 000 miles or.
Whatever, trying to light iton fire because you saw some other,
you know, video or whatever.
Yeah, don't bring it back tome and tell me that it.
That it doesn't work.
You know, so.
Yeah, I mean, as far as, youknow, I think.
I think people buying fromdealerships expect a warranty because
(21:23):
the dealership is selling thema warranty.
I think people who.
Who actually do their duediligence and go to detailers, professional
detailers, trained detailers,they're gonna know because I don't
know a lot of detailers.
And it doesn't matter if it'sAquatech or Angel Wax or IGL or whatever.
(21:43):
I don't know a lot ofdetailers that are, like, pushing
warranties.
So I think those days are gone.
Yeah.
Yeah.
And that's.
And that's why I was saying,like, a little bit earlier, like,
from when I got into thisindustry 10 years ago, from the car
wash till now, a lot ofdetailers have kind of, you know,
(22:07):
it's the.
The Pinocchio becoming thereal boy, right?
Because I feel like.
I feel like years ago,detailers are just puppets.
And they were just sayingwhatever the coding company told
them to say, right?
Like, oh, it'll do this, it'lldo that, it'll do this, it'll last.
It'll do.
You know, it's just, you know,they were just parrots on the Shoulder,
you know.
You know, and, and now I thinkthe, I think everybody's kind of
(22:32):
gotten educated and learnedand now they're, they're telling
clients, listen, it's, it justmakes ease of maintenance, washing
the car easier.
It keeps the car shiny.
It's going to protect against,you know, some bugs, some water spots,
(22:52):
some, you know, light scratching.
It's not bulletproof.
You know, it's.
So I, I think detailers havegotten smarter and with that, the
education to the clients havegotten smarter.
I also think some of thecoding companies, especially newer
ones that have been coming outthat are, that were started by, you
(23:14):
know, frustrated detailers arekind of taking that like we're not
gonna do, you know, the sameold, you know, propaganda, you know,
advertising or marketing that,that started the industry.
We're gonna start kind oftelling it the right way.
And so I think it's having achange in the industry with, with
(23:39):
realistic expectations of whata coding will do.
Yeah, just be transparent.
Yeah.
Yeah, absolutely.
You know, and I think, and Ifeel like, you know, for marine,
you know, it's, it's, youknow, I think marine is, is a different
story because totally, it's,it's, you know, I don't, I don't
(24:01):
know.
And, and John, I mean, are.
You guys proved me wrongbecause I don't know a lot about
marine coatings, but Iwouldn't guess that many talking
to some marine people, thatmany marine coatings are lasting
two years beyond if it's in a,in the water all the time.
You know, I mean, I'll behonest with you, Angel.
AX does great.
(24:22):
I got boats going on almosttwo years.
It's barely hanging.
It's barely hanging on.
But there's still oxidation, right?
Yeah.
I mean, it's.
I can't stop that, John.
Can't stop it.
A coating's still beating itstill makes it easier to clean, but.
Right.
Right.
The dude's not moving it.
Dude's got so much money.
It sits in the sun.
The sun rotates around it.
It won't buy cover.
Even if you did get a cover,what's not covered is still going
(24:43):
to get oxidized.
Yeah.
Yeah, exactly.
And that's because gel coat is.
It is an easier oxidizing subor funny stuff.
Yeah.
Then.
Then a clear coat, paint or whatever.
I mean, oxidize, but usuallyit takes it a little bit longer.
Joe Coat's just odd.
(25:04):
Yeah.
Weird thing.
It's like I was telling Johnearlier, it's like if I charge a
guy with a 60 foot yacht, youknow, 20 grand.
And I tell him it's going tolast two years, but after a year
of me washing it every other,you know, month or every two weeks,
some people do it every week.
It's going to be oxidized.
Yeah.
And now what am I supposed to do?
Not fix it, Charge them a tonof money.
(25:25):
I'm in the hot seat either way.
Yeah.
Now I've oversold myself andnow I'm under delivering.
Right.
Yeah.
It's inevitable it's going to happen.
But on paint.
Yeah, by all means, two years,it's still beating like day one.
It's just so porous.
Yeah.
And the more that it gets hot,it's just going to swell up and the
coating is going to fallfurther down.
(25:46):
It's going to push oxidationto the top.
And that's, that's anotherthing I want to, I want to talk to
you about because I feel like,I feel like detailers don't truly
understand that how porous gelcoat is.
And you know, you really haveto lay it on thick or, or, you know,
(26:06):
multiple coats to really beable to get it to do what it's going
to do.
Because I feel like somedetailers out there are still putting
the same amount that they'reput on a car, you know, on a boat,
and they're not loading it up,you know, or, you know, I've talked
to Angela and I've talked tosome other marine people and you
know, usually they're like,you know, hey, that, that first layer
(26:31):
you're putting down isbasically just filling the pores.
Now you have to put thatsecond layer on top of it.
Right.
To, to actually build anything up.
So, yeah, that's, that's onething I feel like maybe a lot of
people that are unfamiliarwith marine or gel coat, they don't,
they don't understand that,that you have to layer it or lay
(26:54):
it thick.
Well, fortunately, ourmaterial is 75 solid, so there's
a lot of stuff there.
And that gives you half a chance.
Right.
And that makes a difference.
Yeah.
And I mean, listen, everybodythat knows your guys's stuff is thick
as molasses anyway.
(27:14):
But when you're coming down toa detailer side, if I do a 60 foot
yacht, my product cost is aliter and a half to two liters.
That's six grand just forserum coating.
No towels, no help.
I didn't pay myself.
I didn't pay me.
So out of a 20 grand job, Imight take home five grand if I play
my cards right.
Wow.
Out of two weeks.
Yeah.
Now I can.
(27:35):
I can play around with morehelp, less product.
But then again, you know, whydoes I see people that get a 50 mil
bottle and say, I can get fourcars out of it?
Yeah, your client bought.
Your client paid you, and theybought the product.
It takes what it takes, right?
Yeah, exactly.
Exactly.
Listen, I've had some 50 mil bottles.
(27:55):
I.
I've.
I've almost used up on thewhole car, and I've had some 50 mil
bottles.
Like, yeah, I can get two carsout of.
You know, it just depends on.
On the application, how it goes.
But.
But you're right.
And that's.
That's where, you know, it's been.
What happens?
It happens.
Right, Right.
It's.
It's been a while since I'vebeen on my soapbox talking about
(28:16):
detailers being cheap.
But, you know, it's like when you.
When you see a detailer usinga pad, that's like, you should have
thrown that pad about eightcars ago.
You know, you should havethrown that away because it's probably
causing more damage thanyou're actually.
Yes.
Yeah.
Yeah.
You know, or, you know, or the towels.
You know, it's like, bro, that.
I mean, I.
I get it.
You washed it, but that.
(28:37):
That towel could probablystand up on its own, you know?
Yeah, you know.
Yeah, that's.
That's it.
Well, you know, but then, too,on the.
On the flip side is I feellike, you know, ever since, you know,
I.
I've said it ever since COVIDwhen this industry kind of really
got flooded, right?
(28:57):
Everybody lost their jobs or.
Or.
Or went to, you know, remoteworking from home and then got called
back into the office and waslike, I don't want to do that anymore.
And so, you know, detailing,house cleaning, lawn maintenance.
I feel like all those thingsgot flooded and.
And now it's more of a race tothe bottom than a race up the mountain
(29:19):
and.
And pricing.
And so now I feel like peopleare charging so little that.
Yes, you know, they have tomake a 50 mil bottle that cost, you
know, 150, $200, $250.
I mean, I've seen some $300,320 for a 50 mil bottle.
The companies are charging,like, you have to try and stretch
it, you know, four, five, sixcars, because you're only charging
(29:43):
$400 for a coding.
Yeah, well, that's themadness, isn't it?
Yeah.
This podcast is sponsored byDetailed Image.
What sets Detailed Image apart?
Their outstanding customerservice and fast shipping on 3000
detailing products from almosta hundred brands, plus their extensive
product descriptions,detailing, blog and how to guides
(30:05):
make it easy to choose theright products for any job.
And here's the best part.
Listeners of the DetailSolutions podcast get an exclusive
15% off with the promo code DSP15.
That's DSP15 for 15% off your order.
Another option for the proslistening is their incredible wholesale
(30:26):
program that saves you onaverage of 15 to 30% off.
In 2024, wholesalers saved onaverage of $699.
There are no fees, nocommitments and no subscriptions.
Just huge savings.
Join today@detailedimage.comwholesale DSP and you'll get a bonus
(30:50):
$20 credit when you make yourfirst purchase.
Again, for the wholesalers,that's detailed image.com backslash
wholesale backslash DSP andget an extra $20 credit.
Yeah, exactly.
So you're not supplying thecustomer with what you're actually
paying for.
Yeah, yeah, yeah.
(31:11):
And it's, and it's tough toobecause I would imagine like, you
know, John, on your side,like, you know, ultimately at the
end of the day, it's your jobto sell coding, so to speak.
Right?
Or yeah, I mean we'll just sayproduct in general, right?
It's not, it's not your job togo like, you know, hey, you know,
Tyler bought one 50 milbottle, but he just posted three
(31:35):
60 foot yachts that he did.
Like, you know, the math ain't mathing.
Right.
Like, I mean, at the end ofthe day though, from my point of
view, I mean my job isessentially to come up with the best
product that I can.
Yeah.
Sales and all the rest of ithopefully follow on from the quality
of the product or the qualityof the applicator or the installer.
(31:58):
We tend to develop with nodeveloped product, with no real.
Yeah, we're going to do thisbecause we can sell a lot of it.
We're going to do this becauseit'll be the best we can do it.
Right.
And that's the modus operandi.
If we can make it the best wepossibly can and then hopefully that
translates out.
But we don't say I'll do thisbecause I can sell a lot of it because
(32:20):
most of the time quick salescome back on, you develop it and
you do it properly and, andthat's all we, that's all I do.
We do, we develop to the verybest we can.
Yeah, I feel like it's a, it'sa, it's a, it's a wash your hands
of it like in steps, right?
(32:41):
Like you're going to developthe best product that you can, you're
going to put it out there.
But ultimately at the end ofthe day you kind of have to like
wash your hands, but you have to.
Like it fly, you have to letit go.
Right.
And then the same thing youhave to each other, right.
And then you have to hope thatthe installer is gonna, is going
to apply it the correct way,do the right way.
(33:02):
Right.
But then two, the installerhas to wash his hands of it when
he gives it to the clientbecause now you have to hope that
you educated the client on it,you know, so it's like a whole domino
effect.
It's hard to say.
Like, you know, and I get itbecause detailers are quick debate
to blame the, the product, right?
(33:22):
Like oh, it failed, it's ashitty product.
Right.
Fortunately, we are slightlydifferent in that front in the sense
that if they have an issuethey can address it directly with
the guy that developed it.
Right, exactly.
Yes.
And that makes a difference.
That gives us something a weebit different than the rest.
Yes, yes.
And you guys do have that,which is great.
But again like, you know, it's hard.
(33:43):
You never, you never see, youknow, angel wax like oh, you know,
this guy's a installer.
He, you know, like the waythat detailers treat the, the brands
of the companies.
Right.
And the detailers are nevertelling the client that they did
a shitty job.
And, and they're neverpointing the finger at them because
they got five cars out of a 50mil bottle.
(34:05):
Right?
Yeah.
It's not ideal.
Credit too thin, right?
So.
No, no, that's the thing.
As you say, once it's out,it's out.
Yeah, you're dependent onother people.
But that's the whole point.
We pick and train installersthat we can trust.
Right.
So and that's the whole pointof the whole exercise.
Yeah.
But equally, if there's anissue, they can get back to me.
(34:28):
Right.
And then we try.
And I also like, and I alsolike and I don't know how it is and,
and all the other countriesthat you, that you distribute to
or whatever, but especiallyhere, like Tommy keeps it pretty
tight knit.
Right.
So it's not like there's abajillion angel wax installers that,
(34:50):
you know, there's.
Always a few more.
Right.
There's no quality control atthat point.
Right.
Because how do you, how do youmanage, you know, when it gets that,
that crazy.
But you know, you guys arekeeping it very Controlled and very,
you know, easy to maintain.
That, you know, you usuallydon't hear any issues or problems
with Angel Wax because.
(35:12):
Because it's so close knit.
Yeah.
The guys that do the trainingobviously know what they're well
about.
Yeah.
So that's always a good thing, right?
People to think that justbecause you don't hear issues, it's
a flawless product.
There, There are people whohave sweated bullets, like I've told
you.
I've sweated bullets.
Yeah.
It's a rare case, but justcertain scenarios need to be walked
(35:32):
through.
Right, right, Exactly.
Yeah.
For whatever reason, it's justlike on, like on a boat.
We would get to a boat in themorning and John and I were like,
the boat's holding moisture.
Even though we can wipe it.
The gel coats absorbed themoisture through the night.
Gotcha.
So I put the coating in therein the morning.
Now it's trying to bleedthrough the.
This is a mess.
Right, right.
Yeah.
Then it's going to mess up thecoating because it's going to add
(35:54):
all that, all that.
As that water, the moisture'sgonna go.
That's okay.
If you're a new installer,this is the first time you're using
Angel Wax because just likeJohn says, the way he makes products,
we usually test or train insomebody's shop.
We never really go outside.
Hey, are your mobile detailer.
Let's go pitch a tent up outside.
This is exactly what you'regoing to face when you walk home.
(36:14):
So what do you do if you're aninstaller and you have that smearing
issue and you're like,literally, I had to sand it in five
minutes.
It cured over that fast.
Yeah.
I'm out here in the middle ofsummer standing with a thousand grit.
John, it ain't coming off.
He said go lower.
Yeah.
What do you do if you're a new installer?
How do you, how do you savethat installer?
Even if, even if it'sAquatech, if somebody has a bad experience,
(36:35):
how do you make them feel better?
It's like, it's okay.
Yeah, we're human.
What happens?
Yeah, exactly.
Yeah.
You just have to have goodcustomer service and, and knowledgeable
people to be able to walkthrough, you know, and, and if not,
hopefully those knowledgeablepeople know somebody because that's
what I do.
There's always somebody that knows.
I'm like, hang on.
I, I don't know about that.
(36:55):
And I know a guy.
I, I do know a guy.
I know a couple of them.
So I usually, I usually Putthe bat radar up for whoever.
Whoever can help me out with it.
Oh, yeah, but we don't.
And then.
And then I go back and I'mlike, oh, yeah, I figured it out.
Here's what you do.
Yeah, but, Alex, there's somuch work.
(37:16):
We don't need a race to zero.
Why are we racing to zero?
That's a good question.
That is a good question.
I mean, yeah, I was listeningto Timothy's podcast that you did,
and you touched on that therewith people trying to undercut and
under quote and all the restof it.
That was a good podcast, bythe way.
Thank you.
Thank you.
Yeah, Tim was a good dude totalk to.
(37:37):
Ah, he's a good guy.
Yeah.
Yeah.
You know, Tyler, I don't.
I don't know.
I mean, it's, you know, fiveyears almost, you know, in a month
I've been doing this podcastand, and we've hit on it, touched
on it, talked about it onmultiple occasions.
And, you know, I just.
I.
I don't understand.
You know, I had a lady calledme yesterday and she said, you know,
(37:58):
I had my car detailed a year ago.
She goes, I can't think of theguy's name.
But she's like, I typed inlike, whatever detailing, and you
came up.
And I was like, okay, well,you know, like, start.
Let's start with what car you have.
And so she told me, like, anAcura something or other.
And I was like, okay, well, it's.
I haven't really done an Acurain a while, so I don't think it was
(38:20):
me, you know, And I said,well, what service did you get?
And she's like, I got an inand out.
It was.
It was so good.
It's.
This guy spent all this time.
I said, okay.
I said, well, how much did you spend?
288.
I said, yeah, that wasdefinitely not me, specifically.
(38:40):
288.
Yeah, yeah, 288 for.
For.
For full detail, in and out.
I said.
I said, yeah.
I said, I.
I'm sorry, I don't.
I don't really have anythingthat cheap.
I mean, a.
A washing, a wax washing, thesealant, 250.
Like, that's.
That's about it, you know?
So, like, listen, there'speople out there.
I get that.
You know, and.
(39:01):
But 288.
And she's telling me, she'slike, yo, yeah, this guy spent hours.
And, you know, he was out inthe sun and he's sweating and this
and that.
And I'm just Like, how, How.
How are.
How do you make any money?
I watched a guy.
I.
There's an apartment complexdown the street from us, and.
And I think it was Saturday.
Saturday morning, Michelle andI went for our walk and.
(39:24):
And we walked by thatapartment complex at like 10:30 in
the morning, and there wasthis guy out there, mobile detail
guy, you know, vacuuming outof the car, doing his thing or whatever.
A couple of hours later,probably 12:31ish or something, I
had to go somewhere, I forget where.
(39:47):
So I get in the car, drivingdown the street, Buddy's still out
there working the interior.
Like two hours later, I go domy thing.
I probably come back like another.
You know, I was probably gonelike an hour, come back, still there
doing the interior, and thenwe had to go somewhere later in the
afternoon.
So, I mean, guy's been therelike four hours easily, and he was
(40:09):
like, just kind of getting tothe outside, and I'm just like.
And he's probably doing thatjob for a couple hundred bucks, you
know, And.
And.
But if I'm in their position,I mean, like, we don't know what
people are going through, Right?
Exactly.
What I mean, like, what ifthat's just holding their family
together?
And it could be.
You're absolutely right.
It could be.
I mean, I've had plenty ofpeople, you know, there's like, you
(40:31):
know, the whole 20 bucks is 20bucks, you know, I'd rather go out
and make 20 bucks a day than.
Than not make 20 bucks, youknow, because it's the difference
of whatever.
But I still think, like, okay,in the beginning, that's fine.
Right.
But once you've establishedyourself, you should be increasing,
you should be raising your prices.
(40:52):
I mean, and I think that'swhere I get into a lot of, I wouldn't
say arguments, but debates.
Like in the Angel Wax group,there's people all across the world
or all across the country.
What do I charge for this?
Mainly RVs and boats.
What do I charge for it?
Yeah, I'm at the top end of my scale.
I don't.
I'm not afraid to say.
I charge 250, $300 a foot.
I worked my way there.
I was charging 75 bucks afoot, not knowing what I was doing.
(41:15):
Yeah, but what I try and helppeople is if we can help each other,
everybody's gonna make moremoney, Right?
Exactly.
If somebody's got a Ferrari inFlorida and they got the same Ferrari
in Nebraska, it's still a 500,000 Ferrari.
They still afford the sameService, no matter the location.
Right.
But if you don't try, youdon't know you left money on the
table.
Like, if you think, oh, I.
(41:36):
I can only.
I can.
My area can only take it forfive grand.
But buddy may have been readyto take it for 8,000, 9,000.
But if you.
If you didn't start hiringwork, you can work down, you can
negotiate down, because that'show you find your ceiling or your
floor, you know?
Oh, yeah.
I didn't know somebody pay memore than five grand.
Yeah.
Try.
Yeah.
What's the worst money's gonna do?
(41:57):
Say, no, I'll take the threegrand service.
Right?
Yeah.
Yeah, exactly.
Okay.
Yeah.
And.
And that's the thing.
I.
I feel like.
I feel like every.
I feel like a lot of detailersare so standoffish of talking to
other detailers because theyfeel like it's competition that I
feel like if everybody justkind of got on the same page and
(42:20):
talked to each other.
Right, Right.
I haven't seen competitionsince that day Brandon Orlando left
town.
I mean, but for class from the past.
Bro.
Bro.
That's how I got into detailing.
But it's like, you don't lookat other people in these other brands.
I don't care if somebody'scharging more than me or under me.
(42:43):
I only care if they're doingthe cut, serving the customer.
Right.
Because if I get a hold ofthat client and they say, oh, Tyler
charged me $50,000 for myViking, my 68 foot Viking.
It didn't last three months.
All ceramics are.
I don't.
We don't.
Nobody has a chance to savethis client because they've already
been done wrong.
Yeah.
Or they get a bad experienceand they think all coatings are gonna
(43:03):
have high spots or fail orovercharged, whatever.
Yeah, yeah.
No, I.
I had that same experience.
A buddy of mine who'srelatively close to me, Tony, he
had a client one time thatcame in with his black F150 that
somebody had coded with a brand.
I'm not gonna say the brand.
(43:24):
I'm not gonna blast them out.
And it just looked like theydidn't level it.
It looked like they put it onand didn't level it.
And.
And this was a top tier professional.
Had to be approved to be an installer.
Coding.
Right.
And Tony was running Tony.
(43:45):
The guy came to him and.
And it was a coding that Tonyhad used previously before SB3.
And the guy saw it and hegoes, I do not want that coding,
because that's what's on here.
That's messed up.
And, and Tony was having someissues with it, so I went over there
and kind of helped him workthrough how, you know, how we could
(44:05):
cut it off and everything.
And the thing that reallyupset me was that was a coding I
was using at the time.
And so I looked at it as like,well, that guy will never choose
me because.
Because of that.
Right, exactly.
So that's what Brandon Orlandowas doing.
I fought with Joel.
I don't, I don't care if thiscomes out.
I fought with Joel and in themall the time.
(44:28):
Brandon was charging like 900,800, $600.
He was barely charging enoughfor the, for the kins.
I know.
And then he ran himself out oftown, but luckily I was able to survive.
He straight up did.
I was.
That I was trying to fix allof the work.
I heard he ran himself out ofa couple of towns.
(44:49):
Honestly.
Well, he ran himself out ofCleveland, then he came down to Fort
Myers, then he went back to Baltimore.
I don't know where the hellhe's at now.
Yeah, he's gonna end up on myHalloween thing like he is every
year.
But, but still, I mean, thathappened in 2018.
And you still.
I still hear about it.
I still hear about the peoplethat don't.
That can't trust a detailer.
Because it's a bait and switch.
Yeah.
(45:09):
He was selling Kenzo andputting, you know, a sealant on it.
Because just like you saidearlier, if you go through a car
wash is that.
And the other, you can come tome and not tell me anything and I
can know you went to a carwash, sprinklers hit it.
Or in ppf, you pressure washyour edge.
And this is why this edge is lifting.
Yeah, exactly.
So, I mean, I can tell likethis is not a Kenzo car.
(45:29):
This is not XYZ that you bought.
It was just a bait and switch.
Wow.
Same thing in the marineindustry too.
I'm gonna sell you a five yearcoating, but I'm just gonna wax a
boat.
Yeah.
Yeah.
And.
And yeah, it's a horrible stigma.
Yeah.
Yeah.
I mean, it's a shame that,that some people are doing that.
(45:52):
It's.
I feel like it's laziness.
You know, it's easier to put awax on than it is to coat a car.
Oh, yeah.
Again, that's one of thethings Tyler and I were talking about
this afternoon.
It was.
Was boat wax.
Yeah.
Charging, you know, and aclient's got an expectation of a
two year coating is going tolast two years.
Yeah, it ain't going to be.
It's not going to be oxidizedfree for two years unless you have
(46:13):
it under a boat storage anddon't use it.
Right.
But the coating over there.
Yeah, it'll still be.
It'll still beat up and stillfeel a little slick.
But, like, most people wantsomething done every six months.
They want to polish every sixmonths because gel coat can take
that.
Gel coat can be polished like that.
Yeah.
Because it's super thick.
So you can be on it.
Yeah, yeah.
You can sand it.
You could send it once a yearfor probably five to eight years,
(46:34):
depending on how bad you send it.
Right.
And do it and polish it outwith that.
Yeah.
So if you just.
If you do a detail every twoyears, still be profitable, charge
them a few thousand dollarsversus the most you think you can
charge them, the client willbe happy.
And if he comes at you andsay, tyler hasn't been six months,
it's been four months.
Can we get this back up to speed?
It shouldn't be a problem.
It's not like six months wassupposed to be two years.
(46:55):
Right, Right, exactly.
That gap really decreased.
Yeah.
And I think I.
One of the things that Ireally like with Noxy, when he does
his trainings and I.
And I think it's somethingthat, you know, probably a lot of
people talk about, but notenough is, you know, when Nazi kind
of talks about this wholething of, like, pricing out and where
(47:16):
you should be and everythingis, you know, he really talks about
that.
That one thing that you can never.
Once you spend it, you cannever get it back is time.
Right.
Yeah.
And.
And a lot of people just don'tunderstand, like, really what their
time is worth.
You know, time away from yourfamily, you know, time away from,
(47:38):
you know, playing a sport ordoing something.
It's expected.
No disease.
Right, Right.
So if people really understoodwhat their time is worth, they would.
They would charge accordingly.
And.
And they would do things accordingly.
And.
And that's.
That's the biggest thing thatpeople just really don't understand
is.
(47:58):
And.
And listen, you know,tomorrow's never promised, so you
don't know how much time youhave left.
And you're.
You know, you're spent like that.
Like the guy down the street,you know, on Saturday spending five
or six hours to do a fullinterior detail that he probably
was not charging enough for,you know, and he's working on a Saturday.
(48:20):
Time away from.
Anyway.
Can we.
Can we stop this?
I mean, given that I've turned60, time and time left and all the
rest of it's fairlyuncomfortable discussion.
Yeah, we can, we can, we cantalk about whatever.
Yeah, yeah, listen, listen.
Okay, so let's, let's.
I mean, we're 48 minutes inand we haven't really talked about
(48:42):
what you guys wanted to talkabout, so let's, let's talk about
that.
Crickets.
We're not talking.
Are we not ready to talk aboutit yet or not quite?
No.
There's a few other things onthe go, but basically the.
Tyler's over here to see thefactory, to discuss products and
(49:04):
developments with myself totake part in said products and developments.
So I'm showing them what wecan do.
He's coming up with ideas andon his experience where, what, where
we're short, where we need todo what we need to do.
Because I've expressed to youthat I'm growing faster than.
(49:24):
Yeah, I feel like I'm, I'mgrowing faster than I can be sustained.
Right.
Detailing.
I'm not going to be the, the rich.
I want to be rich.
Detailing.
Gotcha.
So it's, how can John, if itwere to ever leave Angel Wax, how
could John and I make moneyand how could we do what Angel X
is doing together?
(49:45):
Gotcha.
You know, because Angel X hasto be feasible for 43 countries worldwide.
I'm a person that when I callJohn, hey, John, I got a guy with
the race car and the race teamthat needs XYZ coding this weekend.
I'll have it to you tomorrowand I'll send you.
I'll send you three or fourdifferent other things to tell me
which one works.
(50:05):
Okay.
So.
Which is actually somethingwe're looking at, oddly enough.
Yeah.
The way that I'm going now.
I know I talked to you about it.
The way I'm going now is maybenot the direction I'm going to keep
going.
Okay.
I'm going to unveil that morelater, but I gotcha.
Well, let me ask you this then.
(50:26):
How do you, like, what is itthat, you know, pings in your brain
that goes.
I wonder if that.
Then you call John and say,hey, I had this idea, like, are there
certain things that, thattrigger, you know, you're, you're
working or you're doing oryou're just sitting around thinking,
(50:50):
like, how does that.
Be honest with you.
Be honest with you.
I hear it from my wealthy clients.
It's the lifestyle we're in.
I mean, you know, Naples.
Yeah.
Everybody around you iswalking around with 50 million bucks
in their pocket.
They're letting me drive theirFerraris, I'm working on their yachts.
How can I not want thatlifestyle, right?
You think I want to bedetailing their car, their Ferrari,
forever?
My back hurts, bro.
I'm 27.
(51:10):
Yeah.
I'll be honest with you.
I mean, it hurts.
And it's like, I'm working formy money.
I'm sweating for my money.
How can I make money work for me?
How can I use my connectionsto make more than 3,000, 10,000,
$20,000?
How can I make a milliondollars with the contact?
How can I work with.
I contact people around theworld, manufacturing companies.
(51:31):
If I can just get in with oneor a few select companies, it's game
over, bro.
For everybody on the winning side.
But it's chasing that.
I don't care if I take it takes.
Like you said, you have time.
Time is valuable.
So I'm stuck in between.
I need to save money.
And you only live once.
Like, right?
Fly out here to John, talkbusiness, talk commas, talk zeros.
(51:53):
Or stay back in Floridawondering, how could that conversation
have gone?
How could things have gone?
Because I wake up at night, Iwake up at 3 o' clock in the morning.
I go on my computer, I starttalking to people in Europe.
I start contacting boatbuilders that haven't hit me back
in months, weeks, years.
Still, Adam.
I still text people, I callthem, I show up in their office,
(52:15):
hey, man, what's going on?
Is now a good time?
Yeah.
Like, there's more to detailing.
And it's just like everybody'sstuck in detailing because I got
into it because of Brandon.
It's not like I woke up oneday and was like, oh, I want a detail.
I had.
I stuck in it, and I had to survive.
I had a detail to survive.
So now that I'm in a lifewhere I can kind of step back, I
(52:35):
have my baby.
This is a little bit different.
Really?
Yeah, I.
I can see it better.
I can bring a better valuethan what I'm doing.
And the race car, the race carthing is a decent example of that.
I got a client that's on therace team, and they did some testing
with some stuff, some otherproducts that we use, and they said
(52:59):
it was a cheater car, but itwas all within regulation.
Right.
So it's sponsorship money.
It's like you can prove to ateam or you can prove to somebody
else that you can give them acompetitive edge that's worth hundreds
of thousands of dollars,that's worth millions of dollars
to stay with us.
And not go down the paddockand work with somebody else.
Right, right, exactly.
Plus, I find chemistry very important.
Like, John and I have beentalking about race boats for like
(53:21):
three years now.
And basically when these boatsgo 200 miles an hour, they're trying
to get on plane.
And John and I have beentalking about laminar and turbulent
flow.
Basically, if you got a boatthat's going 200 miles an hour, it's
trying to rise up, get offwater, but it's going so fast.
If you were to add a coatingor slick bottom, it creates a suction
effect Kind of the way if youtake a fresh solar cup and put it
(53:42):
in water and try and pull itout real fast, creates that vacuum
effect.
Basically the boats are beingvacuumed to the water and they can't
get on.
They can't get on plane.
So you need a rough coating aswell as a smooth gun.
So you need to createturbulent flow to change up the air
particles and the way the airis flowing underneath the boat to
get it out of the water faster.
And then once it's out of thewater, aerodynamics take over.
(54:03):
Right.
Hopefully keep it on top ofthe water and not lift off, not turn.
It into a plane.
Literally all they want, allthey want in there is the prop.
Right.
They can, if they can havejust a prop in there.
Yeah, they're going fast.
Yeah, but that's money, bro.
It's like I love everybody,but I'm not, I don't wake up.
(54:25):
I'm not excited to try andsell a 250 bottle of coating.
Right.
Or a ten thousand dollar detail.
That's gonna take me two weeks.
I'll make five grand on it.
And I'm away from my son.
I didn't get to see my songrow up because I had to chase this
ego for bows.
Yeah, you're trying, you'retrying to get to that level to where
you're hanging out at thehouse and you've got products just
(54:48):
going, making the money for you.
If you have a million dollarsand you invest it and you get an
average of 8 to 10%, that's 80to 100 grand a year.
I can live off that.
Yeah, I can live off that.
That's paying for.
That's paying for the Ferrari,that's paying for the health care,
that's paying for the house,it's paying for the food.
Yeah.
I mean, some people say theydon't need that.
(55:08):
I'm not saying you need aFerrari or anything like that, but
I know where I'm trying to goin life and I know where I want to
get at.
I don't know how we're gonnanavigate to it.
Gotcha.
But I can't keep wasting time.
Yeah.
Or resources.
Yeah.
So.
But you save a lot of timelooking over here.
And it's all direct.
Right.
One visit is maybe worththree, four, five weeks.
(55:30):
Because kind of like I neededto come over here and talk to John
and see the assembly line, askhim certain questions.
Because if I have a company, aboat manufacturer that says I want
angel wax products with ourown labels on it, how is that going
to work?
I need to be able to tell himthis is how it's going to work.
This is turnaround times.
This is what you can expect.
So John can tell me it, but Ineeded to see it, how things are
(55:52):
working.
Yeah.
No, that's awesome.
From development tomanufacture, to buy, the packing
and shipping.
Right.
So it's quicker.
Nice.
It makes me feel alone.
I'll be honest.
Okay.
Because I can't, I can't havethese conversations with other people
besides John.
No other detailer thinks like that.
(56:14):
It's like, you're crazy, bro.
I'm happy.
Yeah, it's.
It's hard.
No, no, no, no.
And, and you're absolutelyright because, you know, I mean,
it's.
It's a very similarconversation that I've had with Noxy.
I mean, Noxie's brain works inways that nobody else's does.
And it's, and it's weirdbecause, you know, like, you're telling
(56:35):
me these things or whateverand I'm like, I'm like, how does
he even think of this stuff?
Because, you know, and I don'tknow, I mean, I guess it's maybe
like right brain did leftbrained type people or whatever.
Because when I'm sittingaround detailing, you know, I'm not
necessarily thinking of like,oh, what would make this easier?
Or what would do this?
You know, my, my brain ismore, you know, artistic.
(56:57):
I'm thinking of like, oh,like, you know, how could I maybe
make a video for this?
How could I, you know, whatcould I do with this on the podcast?
Like, like my brain goes intolike, like artistic type things.
So, so it's, it's interestingwhen I, when I, you know, hear what
you're saying when I, when Ilisten to Noxy because I'm like,
man, am I just dumb, you know,like, I don't think of these things.
(57:21):
I don't, you know, it'sdifferent people, like, different
ways.
Yeah.
This, this Is an ascent.
This is a scent.
Okay.
Is that Rain's toilet bowl scent?
No.
That was fun.
He got so.
He was so bad about that.
I know.
It's great.
No, this is a scent.
(57:42):
And how my mind works is if Icould take this scent to a super
yacht owner and work with.
And work with their engineerand give them a bespoke scent that
can be filtered throughouttheir super yacht.
Right.
I'd rather do that than detail it.
If I can just pick up thephone and say to a company, hey,
they need 10, 20, $30,000,whatever it is, I need this, I need
that.
Yeah, that's a lot easier.
(58:03):
And that's how I figured outI'm working.
All I've ever known was towork in the yard with my dad.
It's all I've ever known wasphysical labor.
But if you don't break that cycle.
Right, yeah.
35, 40 years old and wastedall your youth.
Yeah, exactly.
Yeah.
No, that's awesome.
So how's the visit been?
(58:25):
Oh, I just got here.
I'm sleep.
I'm tired.
I've been up.
I've been up for 48 hours.
Yeah, I just got here thismorning and just been jam packed.
No, we've done.
We've done a few things.
We've seen a few things.
We'll get ideas to finish offon tomorrow, make some stuff.
And we've done one Facebook video.
We'll probably do another one.
So.
Yeah, I mean, it's beenworthwhile because he comes in with
(58:48):
ideas.
Yeah.
But it's much easier.
The.
The ideas are such that it'smuch easier to get that across face
to face than over the phone orby a text.
Yeah, exactly.
Because you.
You get the new and should getthe bet.
And you can also see.
Well, there you go.
Try that.
No, I don't like that.
Okay, try that.
But I think it's more of I'mserious enough to show up.
(59:10):
Right, right.
That's how serious I am.
Yeah.
Yeah.
But as I say, from our pointof view, is a, you know, as a business
and all the rest of yourdelighted titles here, but equally,
you know, the factories openand anybody can come and see what
we do, you know?
Right.
We have nothing to hide.
You've seen Seaman MTE and allthe rest of it.
(59:32):
Yeah, yeah.
You're pretty open.
Right, right, exactly.
Yeah.
And that.
That's the thing.
But where Tyler's got ideas,and they're much easier to convey
these ideas in this instanceface to face, like bespoke fragrances
for piping through the boatsor a boat wax, which is something
we hadn't really considered,or changing one of the products that
(59:56):
maybe dries up a bit quick inthe Florida weather.
So we change it potentially tobe a bit more durable and a bit more
workable.
And these things are.
They're actually quitestraightforward to do from my point
of view.
But I need somebody.
Basically, they are saying,yeah, that's what we want.
No, we don't want that.
We want this.
Right.
Saves sending over, getting feedback.
(01:00:18):
Sending over, getting feedback.
You can do it there and thenin the lab.
Right, right, exactly.
And then you're away like that.
You've got the job.
Yeah.
Because you.
You already have all of the.
The products that do it.
You just need to adjust howmuch or how little or maybe what
to add, what to take away.
Well, some of the productsthat Tyler's been thinking about
(01:00:40):
and discussing today arecompletely novel.
Okay.
That aren't out.
And they will be in additionto the range, and they will be things
that will make.
Especially in the marine side.
It's honestly something that'sa difference.
Yeah.
Something that's never been.
It's not in any industryaround the world.
So it will be intriguing, butit's much easier to do it face to
(01:01:03):
face.
Gotcha.
So that's.
But you.
You'll hear about that.
Yeah.
Because as you know, as soonas something new comes to market,
the new buzzword comes to market.
Everybody's trying toreformulate it.
So, yeah, if we don't, youknow, approach the release in the
right way, we're just shootingourself in the foot.
Right.
And just gave away everysecret we had.
Yeah, exactly.
(01:01:24):
But there are.
There's a sewer.
We're doing not strangethings, but different things.
Yeah.
You know, you need to get.
Appreciate what we're doing.
Yeah.
You need to get him set upwith some of that Red Delight.
I heard that stuff is just phenomenal.
I heard that is the.
It blows.
It blows that little wikistuff out of the water like, all
day long.
(01:01:44):
That was a fun project.
Love to do something else.
That was great.
I was thinking.
I was thinking complimentaryair fresheners.
We could have a laugh with that.
Yeah, yeah, yeah.
Don't.
Don't give Knox any ideasbecause I can only imagine what he
would try to say.
Like, my Air Force.
(01:02:06):
If we could do something like that.
That'd be funny.
Yeah, the wax was a good laugh.
Yeah, it was.
It was a lot of.
It was a lot of fun.
It was.
It was a blast to do and yeah,I think I finally got rid of all
of it.
Oh, good.
Yeah, yeah, I gave, I gave.
I gave some away at our lastaquatech training.
(01:02:28):
I think I gave some away atSEMA to some people that, you know,
are our listeners of the showand stuff like that.
Sold some.
As long as you don't go overanything really, that's fine, you
know.
Yeah.
He doesn't deserve anything.
Yeah.
No.
So.
So what does the future looklike for this moving forward then
(01:02:52):
as far as, like, maybe whatyou can.
Can talk about.
I think it's going to befairly buoyant.
To use a nautical term.
I was gonna say pun intended.
Absolutely.
No, it should be bright.
We've got, we've got ideas.
We've got, you know, the, theopportunity, I think with Tyler's
(01:03:13):
experience and he's.
Where he can take it to andwhere he can get into.
Right then we have, and wepossibly have a Changing regulations
and changing marine marinaprotocols that may actually benefit
what we're looking to do atthe moment.
(01:03:33):
Okay.
So we might win.
We might win both ways.
It may well be that we cancome up with a novel product, but
that novel product will getround any restrictions that may or
may not be placed on marinas.
So there's, you know, there's.
There's a couple of things tobe looked at.
So that's, that's where we arewith it.
I see it being positive.
It's certainly not going to be nice.
(01:03:53):
Listen, I'm.
I'm gonna give you guys an idea.
Okay?
So since I got both of youhere right now, John, I'm sure you'll
be able to figure out how towork it.
I'm give it to you a coatingyou can put on underwater.
Just do with it what you will.
Just go for it.
Take all the credit.
That would have to be a thickapplied like a jelly.
(01:04:19):
I'm sure John can figure it out.
I'll just take one person.
Just send me 1%.
It might sound off, but thatwas Portland cement.
When they developed Portlandcement to build underwater.
Yeah, because you don't needwater to cure it.
It did it differently.
Yeah.
So I mean, that's.
That's not such a stupidstatement in the sense that then
(01:04:42):
if you can build solidstructures underwater, then there
may well be some means.
Yeah, because I mean, thinkabout it, Tyler.
How many times can you only dofrom so far up, you know, if the
boat's not pulled out?
So I'll be honest with you.
I'm bougie.
I make them pull the boat outof the water.
I don't.
I don't get in water anyway.
I'm afraid of sharks, man.
(01:05:03):
There was one time a sharkcame up to the buoy and it bumped
the floating dock.
I got the hell out of there.
Never got back over the water.
Yeah.
Oh, over in Naples, they havebull sharks that come through the
marinas or come through.
Come through the canals.
Yeah, those are the worst.
Bull sharks that bite morethan a great white whale.
Even when I was in Australia, they.
(01:05:23):
Swim with the canals and they just.
Oh, yeah, because they're.
They're one little toe.
You're done.
Yeah.
Freshwater saltwater sharks.
So they can.
They'll actually swim up intothe rivers, too.
That's no feel.
Yeah, yeah, yeah.
Like, because we have a.
We have a few.
We have a few rivers.
I.
I can't remember.
Camera.
(01:05:44):
I don't think the St.
John's is.
But there's a few rivers here that.
Where there's actuallybrackish water where the fresh water
runs into the.
To the salt water from the ocean.
And the.
The bull sharks will actuallyswim up into the river because they
can.
They can.
That would be disconcerting ifyou're going for a paddle or a weed
up or.
Yeah.
(01:06:04):
Your feet in the water or.
Or.
I mean, there's.
I'm safe here.
I've seen.
I've seen plenty.
I mean, you know, granted,it's Florida.
I've seen plenty of videoswhere, you know, somebody's on a
dock somewhere and there's abull shark and a gator and the same,
you know, dock area.
So, you know, the bull sharkstrying to get the gator the game,
(01:06:25):
so.
Oh, that doesn't sound much fun.
Well, what they do, I knowit's a detailing podcast, but they
chase.
They seem to chase fish down acanal and corner them like a.
Like a dolphin does.
Oh, okay.
At the end of an hour, that'swhat dolphins do in the mornings.
They just come and like, threeor four, and they'll just slap the
fish.
Through.
Yeah, yeah.
(01:06:45):
It's crazy.
Watch me detail the boat.
Yeah, yeah.
Listen, I.
I don't blame you for, youknow, shark bumping and, and you
being out of there, because Iwouldn't have been even in there
to begin with, so.
Not saying not a problem youhave in Scotland.
Yeah, I know.
It's.
It's funny.
There's been a couple of times.
(01:07:07):
Yeah, so there's been a coupleof times in my little, you know,
morning commutes or whateverthat I'll see A gator on the side
of the road.
And I'll stop and take apicture and send it to Rudy because
he doesn't see.
He's like, get out and pet it.
I'm like, yeah, I'm not that stupid.
No, no, no.
Or the.
There was one time where I wasdriving down the street and there
(01:07:31):
was a black bear in the.
In the yard eating.
Eating trash.
And I happened to be on thephone with Rudy at the time and I
said, hey, you wanna.
You wanna see a bear?
Because we were talkingthrough messenger.
I said, you want to see a bear?
He's like, yeah.
I was like, hang on, let mevideo call you.
And I videoed him.
He's like, that's just insomebody's front yard.
You don't get that now.
(01:07:52):
Yeah, that's.
That's what he told me.
Yeah, so.
So I like, I like to send Rudypictures or videos of the wild.
He's just like, that happens,like all the time.
Keep money's tools.
Yeah.
Yeah.
So.
No, that's awesome.
Well, I don't know what else.
You guys.
You guys got anything else or.
(01:08:13):
I don't know.
Oh, really?
We've got.
Obviously there'll probably beother stuff to come out after, you
know, the next couple of days,but that's going to be potentially
like in another.
Another podcast worth.
Let's do it.
Let's do it.
Other than that, at theminute, nobody need to get this money's
hotel.
Okay, so, Tyler, you're justthere for the weekend.
(01:08:35):
Gotcha.
I would say we can shout out,tell everybody to maybe check out
Facebook, but this isn't goingto come out until Sunday night, so
I don't know.
It's fine.
It'll come out.
It'll come out when I'mlanding, actually.
Yeah.
Yeah.
Quite literally.
Yeah.
Yeah.
Well, I mean, if you arelistening to this, I'm sure you can
(01:08:55):
go back to.
Are you guys putting it.
Tyler, is it on your page oris it an Angel Wax page?
Because I'm sure they could goback and watch the lives and everything
that you're doing or the videos.
Yeah, they're on my personal.
Yeah, but we'll get Adrian.
So if you don't follow,follow, follow Tyler.
(01:09:16):
It's Tyler Wilson.
Just Tyler Wilson, right?
Yeah, go, go.
Follow Tyler.
Now I can't say follow forsome reason.
Follow Tyler Wilson on.
Go.
Follow.
Yeah, follow.
It's.
Yeah, it's a Florida game or,or I don't know, I'm getting ready
(01:09:37):
to go to, to Dallas tomorrow,so maybe it's the Texas.
Oh, well, yeah, yeah, it's at Texas.
Twang.
I'm.
Good start.
I've been trying to.
So I can talk like them when Iget down there, but.
Yeah, yeah, check it out.
I'm, I'm curious.
I'll go.
I haven't been on Facebook orwhatever, social media much today,
so I'll go check it out andsee what you guys played around with
(01:09:59):
this morning.
Yeah, it was quite good, Good fun.
Yeah, no, I'm sure it was.
I mean, anytime John's mixingstuff up, it's always a, it's always
a good time.
So.
Yeah, we didn't blow up this time.
Listen, listen, you still gota couple more days to go before.
Let's, let's not, let's notput that behind us yet, so.
No, no, no, we'll keep that.
(01:10:20):
Yeah.
Well, listen, I, you know, Ihope everything goes swimmingly for
you guys, pun intended.
Since we're talking aboutboats, I hope you guys are able to
kind of work some things outand figure it out.
Yeah, we will do.
When you are a little moreready to, you know, spread the news.
Definitely.
(01:10:41):
Let's do this again.
And then that way you guys cankind of inform everybody exactly
what the ideas were, whattranspired, how, how, you know, failures
or.
Yeah.
Definitely.
Absolutely.
Yeah, it'll be a good time.
I appreciate you guys doing this.
I appreciate, I appreciate youasking me to do this since you guys
(01:11:02):
were both gonna be there.
Yeah, he's like, hey, youshould definitely hit up Alex.
Yeah, I think, I think, Ithink John was just like, he's like,
I haven't been on there in awhile and I don't want to ask him,
so.
Listen to them.
All good.
Yeah.
No, I appreciate it.
I always love having you on, John.
You're always, you're always agood guest.
(01:11:23):
And Tyler, you're, you're fullof tons of information, dude.
Especially on the marine side.
Like, I, you know, I, I, Ifollow you, obviously, and, and,
and I enjoy seeing all thestuff that you're posting and doing
and everything.
So, you know, congratulationson, like, these next steps that you're
taking and, and, you know, allthe best to you and everything.
(01:11:43):
So.
That was nice talking to youguys too.
Don't get too wild and crazy tonight.
Yeah.
What is it like?
It's almost 9 o' clock there.
Or is it.
It is 9 o' clock.
8 o' clock.
Okay.
That's right.
You guys are only five hours ahead.
(01:12:04):
Yeah.
So.
Well, that's not too bad.
It's still early night.
Still plenty of time to getinto trouble a little.
A little bit, I guess.
There's no much problem I hadwhere he is a tourist, trust me.
Yeah, I wouldn't say it's ariotous hotel.
Tyler turning up at this hotelwill drop the average age by about
60.
(01:12:24):
Go take him to a properScottish bar and do.
I'll do that tomorrow.
Yeah, we'll do that to him.
Oh, sorry, we won't do it to him.
We will let him experiencethat tomorrow.
Yeah, yeah, get.
Get Rudy involved somehow.
Let's get Rudy far away.
Oh, is he.
I thought he was close.
(01:12:45):
No, Rudy's 320 miles and fouror five years away.
Oh, geez.
He's a long distance away.
He's never been, so it's abouta three, three, three and a half
hour run.
He's always made it out like,you guys are close.
He's like, oh, I'm so close.
John sends me stuff all the time.
I'm like, ah, well, we are.
I mean, yeah, but yeah, he couldn't.
(01:13:08):
He wouldn't be coming down fora paint, put it that way.
He's too far away.
Well, if.
If he was.
If he was a true friend, he would.
Well, yeah, but, you know,it's great that you can wind somebody
up and he doesn't know yet.
Yeah, I'll call him and belike, dude, start driving now.
John says you gotta be at theclub tomorrow.
(01:13:28):
Yeah, I can.
I can tell you what hisresponse will be.
Yeah.
All right, you know what?
Hang on a second before youguys go.
Let's.
Let's just do that.
Let's see.
Let's see if I can get the oldrootster on the phone.
I'll bill off.
(01:13:51):
All right.
Oh, come on, Rudy.
The one time.
Terrible.
Yeah, no answer.
(01:14:15):
Really, Rudy, that's terrible.
He'll see this podcast.
Yeah, sorry.
We'll just make Judy stuff.
Yeah.
All right, guys, I'll talk toyou later.
Take care.
Thanks.
Bye.
Appreciate it, Alex.
Hey, cheers.
Bye.