Ken Gavranovic on Leveraging AI to Transform Customer Experience and Drive Business Growth | Ep 1063

In this episode of The Digital Executive podcast, Ken Gavranovic, a seasoned technology leader and keynote speaker, shares his insights on turning vision into scalable growth, having guided over 18 successful exits and one IPO. With executive experience at top-tier brands like Disney and 7-Eleven, Ken dives into the patterns he looks for when evaluating a company’s potential for high-impact growth. Now CEO of Product Genius, he’s helping businesses tap into real-time data and AI to improve customer service and operational efficiency.

Ken discusses how Product Genius enables customer-facing businesses to move beyond static reports, using tools like QR codes and AI-driven feedback loops to gain instant, actionable insights. He also offers practical advice for leaders on implementing AI for measurable ROI—from boosting developer productivity to enhancing sales and customer support operations.

🎧 Don’t miss this episode for powerful strategies on using AI to build smarter, more agile businesses.