In this powerful episode of the Digital Insurance Agent Podcast, Carl Willis sits down with Nikki Coner, CEO and founder of Packaged to Profit, to unpack the most pressing challenges facing insurance agents in 2025—and how to overcome them with confidence and innovation.
From inconsistent team performance to shifting customer expectations and operational overload, Nikki shares real-world strategies that help agents not only survive but thrive in today's rapidly changing insurance landscape. Learn how to compete against direct-to-consumer platforms, maintain relevance despite regulatory restrictions, and create an irreplaceable client experience rooted in emotional intelligence and consultative selling.
🔹 Topics Covered:
- Top 3 challenges insurance agents face in 2025
- Rising expectations for personalization & digital presence
- Combatting high attrition with team training
- Proactive compliance strategies for agency owners
- Becoming indispensable—even in restricted markets
- Real-life agency success stories & actionable tips
🎯 Whether you're an independent, captive, or Medicare agent, this episode is packed with insights to help you pivot, innovate, and build lasting relationships.
📍 Learn more about Nikki Coner's work: https://packagedtoprofit.com
🔔 Don’t forget to subscribe, like, and share for more episodes tailored to digital-first insurance agents!
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