Are delivery marketplaces like DoorDash and Uber Eats about to be disrupted by ChatGPT?
Carl welcomes Atul Sood, former McDonald’s and Kitchen United executive, to explore how AI and automation are reshaping the food world — from ChatGPT’s new app integrations to robotic hospital kitchens.
Together they cover:
- DoorDash’s new Dot delivery robot and smart scale (2m 15)
https://foodondemand.com/10012025/doordash-ceo-tony-xu-unveils-delivery-robot-and-smartscale/ - How ChatGPT’s App SDK could eliminate the need for delivery apps altogether (6m 35)
https://techcrunch.com/2025/10/06/openai-launches-apps-inside-of-chatgpt/ - Aramark’s robotic kitchen for hospital meals (14m 15)
https://chainstoreage.com/aramark-invests-food-service-robot-health-care-facilities - Insights from Toast’s 2025 restaurant report (16m 55)
https://pos.toasttab.com/blog/data/2025-voice-of-restaurant-industry-survey - How bot armies may have fueled Cracker Barrel’s viral logo controversy (22m 45)
https://www.nrn.com/casual-dining/cracker-barrel-s-logo-controversy-was-driven-by-bots-what-operators-should-learn-from-this
It’s a packed episode on the intersection of AI, automation, and restaurant innovation — and what it all means for operators, brands, and consumers.
🔔 Subscribe to The Digital Restaurant Podcast and follow us on YouTube for more episodes that combine the love of food with the latest in technology. Your next restaurant tech adventure starts here!
📖 Get your copy of the Delivering the Digital Restaurant books at www.theDigital.Restaurant
🎤 Have Carl come and speak at your company conference! Learn more at www.theDigital.Restaurant
🎙️📰Please subscribe to our newsletter and connect with Carl's Delivering the Digital Restaurant page on LinkedIn for their twice-a-month newsletter.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.
Two Guys, Five Rings: Matt, Bowen & The Olympics
Two Guys (Bowen Yang and Matt Rogers). Five Rings (you know, from the Olympics logo). One essential podcast for the 2026 Milan-Cortina Winter Olympics. Bowen Yang (SNL, Wicked) and Matt Rogers (Palm Royale, No Good Deed) of Las Culturistas are back for a second season of Two Guys, Five Rings, a collaboration with NBC Sports and iHeartRadio. In this 15-episode event, Bowen and Matt discuss the top storylines, obsess over Italian culture, and find out what really goes on in the Olympic Village.