The Disruptor Podcast

The Disruptor Podcast

"The Disruptor Series," your blueprint for groundbreaking innovation, started as a periodic segment of the Apex Podcast. This is not your standard conversation around Design Thinking or Product Market Fit; this is the series that dares to go beyond conventional wisdom, confronting the status quo and exposing the raw power of disruptive thinking. Our journey begins with intensely provocative dialogues that set the stage for the unexpected. With a focus on Experience Disruptors, Product Market Fit, and a range of other captivating topics, we bring you face-to-face with the ideas that are revolutionizing traditional buying and selling experiences. But we don't stop at ideas; we dive into their real-world applications. "The Disruptor" offers an unfiltered glimpse into the lives and minds of those who are being disrupted, creating disruption, or strategically navigating it. Our guests range from industry veterans to daring newcomers, all willing to share their experiences in shifting the paradigms that define their stakeholders' experiences. If you're tired of business as usual and eager to question the preconceived notions that hold back innovation, "The Disruptor Series" is your ticket to a transformative journey. Tune in, disrupt yourself, and become an agent of change in an ever-evolving landscape. ...

Episodes

October 20, 2025 22 mins

In this episode of The Disruptor Podcast, host John Kundtz sits down with Jon Levesque, Founder and CEO of Seeq, to explore why the age of static directories such as Google, Yelp, and star ratings is officially over.

Jon shares how Seeq, the world’s first Experience Network, transforms social content into living, bookable experiences. Instead of endless scrolling and fake reviews, Seeq turns creator videos into AI-assisted...

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Can you create blue oceans after the sale?

In this episode of The Disruptor Podcast, host John Kundtz sits down with Ken Rapp, CEO and co-founder of BluStream, to discuss how to escape pre-sale “red ocean” battles by winning the ownership moment

Born from a cracked acoustic guitar and a missing post-sale experience, Ken’s Product Experience (PX) playbook shows how to activate, engage, and nurture customers across the unboxing, usag...

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September 16, 2025 37 mins

In this episode of The Disruptor, host John M. Kundtz takes listeners on a personal and historical journey into the remarkable life of his great-grandfather, Theodor Joseph Kundtz, an immigrant craftsman whose vision helped shape Cleveland and Lakewood at the turn of the 20th century.

From his humble beginnings in Metzenseifen (today Medzev, Slovakia), Theodor crossed the Atlantic in 1873 with little more than his skills a...

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What if your business could deliver Disney-level customer experiences—without Disney’s budget?

In this episode of The Disruptor Podcast, host John Kundtz sits down with Vance Morris, a former Walt Disney World leader turned entrepreneur and customer experience authority.

From cast member to carpet cleaner to consultant, Vance has built a career proving that small businesses can create “wow moments” that inspire l...

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When founders design products for themselves, or worse, for their “dog,” failure is almost inevitable.

In this episode of The Disruptor Podcast, host John Kundtz sits down with Oksana Kovalchuk, founder and CEO of ANODA

This leading UX/UI design agency has guided more than 200 startups through Techstars and beyond.

From writing her first line of code at age five to mentoring thousands of entrepreneurs worldwide,...

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John Kundtz introduces his new book, "The Five-Step Not-for-Profit Strategy Blueprint," designed to help executive directors strengthen collaboration, governance, and growth. 

This interview-style review examines how nonprofits can transform strategic planning from static documents into dynamic processes that drive meaningful impact through stakeholder-centered design thinking.

  • The "epiphany bridge" concept sh...
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In this episode of The Disruptor Podcast, host John Kundtz sits down with Harish Chandramowli, founder of Flaire Software, to explore how AI is revolutionizing traditional ERP systems. 

Drawing on his background in cloud security at MongoDB and Bloomberg, Harish shares how his deep technical expertise and hands-on experience led him to create Flaire, a lightweight, AI-enabled workflow optimization platform specifically designed for ...

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Design isn't dead, but it's evolving fast

Nick Cawthon, the founder of Gauge, a San Francisco–based consultancy, joins John on this episode of The Disruptor Podcast to explore why traditional enterprise design often fails and how smarter strategies can bridge the gap between creativity and business value.

Highlights

  • Why commoditization pushed Nick to reinvent his design career
  • Common enterprise pitfalls when int...
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Welcome to another edition of The Disruptor Podcast!

This is part two of our two-part series. 

In this episode, Zengines CEO Caitlyn Truong returns to reveal how her team simplifies the high-stakes challenge of mainframe modernization. 

She also discusses the challenges of mainframe modernization and how Zengines helps enterprises de-risk legacy systems with smart data lineage.

Key Topics Discussed:

  • Why legacy mainframes still domin...
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Welcome to another edition of The Disruptor Podcast!

In this episode, your host, John Kundtz, interviews Caitlyn Truong, CEO and Co-founder of Zengines.
 
This is part one of our two-part series. 

Today's show explores how Zengines disrupts organizations' efforts to automate the end-to-end data conversion process.

Caitlyn shares information from her background in electrical and computer engineeri...

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Chapter 5: Defining High-Performance in Nonprofit Boards

In this episode of Board Room Bound, host John Kundtz takes you through what makes a nonprofit board high-performing. 

Drawing on The Board Builder’s Blueprint, John explains the essential traits distinguishing exceptional boards.

Episode Highlights

  • Actionable strategies for aligning board governance with mission success.
  • Real-world examples of innovative ...
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In this episode of Board Room Bound, host John Kundtz discusses the importance of cultivating high-performing nonprofit boards. 

Drawing from Chapter 4 of his book, The Board Builder’s Blueprint: A Strategic Guide to Creating Exceptional Nonprofit Leadership, John explores how capable boards ensure mission success and organizational sustainability, even in challenging landscapes.

Whether you're a board chair, executive director,...

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In this episode of Board Room Bound, host John Kundtz takes you inside Chapter 3 of The Board Builder's Blueprint to uncover a critical element of nonprofit leadership: understanding who benefits from your board’s insights and how to ensure those benefits are maximized. 

Drawing from over 30 years of board experience, John outlines five key groups nonprofit boards must serve to achieve high performance and lasting impact.

Key Ta...

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In this episode of Board Room Bound, a subseries of The Disruptor Podcast, host John Kundtz outlines the essential steps for transforming your nonprofit board into a high-performance entity. 

Drawing on over 35 years of board experience and insights from his book The Board Builder's Blueprint: A Strategic Guide to Creating Exceptional Nonprofit Leadership

John outlines the key strategies that drive real, lasting impact in nonp...

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Join host John Kundtz, a veteran with over 35 years of nonprofit board experience, as he shares invaluable insights from his journey in transforming nonprofit governance.

Drawing from his extensive experience serving on multiple boards and his latest book, "The Board Builder's Blueprint," John reveals the essential elements of building and maintaining high-performance nonprofit boards.

Key Takeaways:

  • Disc...
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Redefining Boardroom Success: Strategies for High-Performance Governance in Not-for-Profit

In this inaugural episode of Board Room Bound, host John Kundtz explores why high-performance governance isn't just a luxury — it's essential for nonprofit survival.

Drawing from his 35+ years of board experience, John outlines how to build and maintain an exceptional nonprofit board in today's challenging la...

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In this episode of The Disruptor Podcast, host John Kundtz discusses the challenges and opportunities facing family-owned businesses with guest Lowell Mora, CEO of Impact CFO.

Together, we explore why 50% of family businesses fail after the owner's death and how Lowell's "disruptive" approach can provide invaluable insights on avoiding common pitfalls and ensuring lasting success across generations.

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"Managing confrontation is hard, leading through conflict is harder, avoiding either is not an option." - Andrew Netschay

In this Disruptor podcast episode, Andrew Netschay of Warm Steel Consulting returns to the show to explore his Leadership Mindset module on Leading Through Confrontation.

Andrew shares strategies from his Enter The Leader program, focusing on conflict management and negotiation—critic...

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In this episode of The Disruptor Podcast, host John Kundtz interviews Luká Yancopoulos, CEO and founder of Grapevine, a groundbreaking startup revolutionizing the healthcare supply chain landscape.

They explore the pressing challenges and inefficiencies plaguing the healthcare sector, including high costs, tech lags, and dependency on single suppliers.
Luká shares insights on the benefits of digital transformation in ...

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Addressing Mass Incarceration Creep with Judge Ray Headen

What if our justice system could be revolutionized by a simple, data-driven approach? 

Discover the compelling insights of the Honorable Ray Hedden, who introduces the concept of "Mass Incarceration Creep."

In this final segment of the Disruptor Podcast, hosts John and Jan uncover with Judge Ray Headen the subtle disparities in sentencing that disproportionately affec...

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