In this episode of From Print to Pod, Dr. Stephen M. Cohen, MD, MBA, the author of Sued, Not Shamed: What Five Malpractice Lawsuits Taught Me About Being a Good Doctor, discusses his experiences with medical malpractice lawsuits and how they have shaped his identity as a surgeon. He emphasizes the importance of transparency, communication, and empathy in patient care, particularly after adverse outcomes. Dr. Cohen shares strategies for navigating the emotional and legal challenges of litigation, highlighting the value of peer support and the impact of apologies in medical practice.
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Takeaways:
- Dr. Cohen has been in practice for 32 years.
- Litigation reshaped his identity as a surgeon.
- Transparency and owning mistakes are crucial.
- Patients often don't want to sue their doctors.
- The first lawsuit is the hardest to navigate.
- Communication about risks is essential.
- Preparation for litigation requires thorough knowledge.
- Emotional support from peers is invaluable.
- Apologies can significantly influence legal outcomes.
- Empathy in patient care can prevent lawsuits
Chapters:
00:00 Introduction to Dr. Stephen Cohen
01:13 Impact of Litigation on Professional Identity
03:15 The Importance of Transparency and Communication
07:57 Navigating Patient Conversations Post-Lawsuit
11:11 Preparation and Strategies for Legal Defense
13:09 Emotional Toll and Support Systems
16:09 The Role of Peer Support in Litigation
19:01 The Power of Apology in Medical Practice
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