The Doing Business in Bentonville Podcast
To create an ecosystem that connects leaders of all kinds – industry, community, student, educational, civic, investment and entrepreneurial – to help overcome Omnichannel Retail barriers through exclusive, insight-rich content.
Episodes
Ever wonder why that item you desperately wanted was out of stock online but sitting unsold on a store shelf across town? The culprit might be hiding in outdated inventory management systems that many retailers still rely on.
Modern retail demands seamless omnichannel experiences, but achieving this requires more than just slick customer-facing apps. Behind every successful retail operation lies sophisticated...
Speed has become the defining challenge of modern marketing, as veteran CMO Erika Jolly Brookes reveals in this eye-opening conversation. Drawing from her 30 years of experience in technology marketing, Erika shares how artificial intelligence is dramatically compressing timelines and revolutionizing the way marketers understand their customers.
"I downloaded 10-15 customer calls, uploaded them into our ...
Artificial intelligence is transforming manufacturing, and Squint stands at the forefront of this revolution with technology that preserves critical expertise while empowering operators to achieve unprecedented quality standards.
When Andy Wilson met Devin Bhushan, CEO of Squint, he immediately recognized the transformative potential of Devin's approach to industrial AI. As factories face a generational ...
Ever wondered what happens to all that valuable customer data when your audience interacts with your brand on TikTok or Instagram? It disappears into the social giants' algorithms, leaving you paying more for less engagement and limited insights.
This is exactly the problem Rahul Sheth set out to solve with Genuin, a revolutionary platform that gives brands their own white-label social media experience.
...
Sam Walton's legacy has evolved far beyond big-box discount stores into a technological powerhouse that few consumers fully recognize.
Host Andy Wilson sits down with Kim Souza, a veteran journalist on the Walmart beat, to explore some of the retailer's latest developments.
The "Who Knew" marketing campaign reveals what Walmart has become - a company capable of delivering goods via drone in 30 minut...
What if the future of retail is already happening somewhere else in the world? Nick Harbaugh, known to many as "The Retail Nomad," takes Scott Benedict on a fascinating journey through global retail landscapes, challenging American retail assumptions with every border he crosses.
Having traveled to 30 countries documenting retail at the street level, Nick shares eye-opening observations about how in...
Ever wonder why your size is never on the rack when the website says "in stock"? That frustrating disconnect between what retailers think they have versus what's actually available has plagued the industry for decades—until RFID technology changed everything.
In this revealing conversation with retail veteran Mike Graen, we explore how a single technology implementation transformed Walmart&apos...
What happens when you apply CIA intelligence-gathering methods to America's trucking industry?
Ryan Joyce, former intelligence operative turned freight tech entrepreneur, has created something extraordinary with GenLogs—a nationwide network of roadside cameras that's revolutionizing how companies track, validate, and secure freight transportation.
The system is disarmingly simple yet profoundly impa...
Some people leave footprints that shape an entire community. Cameron Smith was one such individual—a visionary who transformed Northwest Arkansas's business landscape through genuine connections and a commitment to elevating others.
Our milestone 100th episode brings together Wayne Callahan (former leader at SC Johnson and Heinz) and Eric Howerton (entrepreneur and founder of Podcast Videos) to celebrate...
Trust, time, and transparency form the backbone of the most successful business partnerships in retail.
Drawing from 35 years of working together, Terry Trofholz and host Deanah Baker unpack what makes supplier-retailer relationships truly effective in today's complex business environment.
They begin by acknowledging a challenge many businesses face: with increased responsibilities and the pressures of o...
The digital marketing landscape has transformed dramatically, with brands pivoting from traditional tactics to sophisticated digital strategies across platforms like email, social media, search, and retail media. But how can brands—especially smaller ones—effectively navigate this complex ecosystem without massive budgets or specialized teams?
Shaun Brown, founder and CEO of BirdDog, joins us to reveal the st...
Four Walmart veterans with a combined 126+ years of experience gather to reveal how the legendary Saturday Morning Meeting became the cultural cornerstone that transformed American retail forever.
The conversation feels like stepping into a time machine to witness retail history firsthand. Andy Wilson hosts Arthur Emmanuel (38 years at Walmart), John Reeves (22 years), and Dallas Dobbs (36 years) as they shar...
Terry Trofholz takes host Deanah Baker on a fascinating journey through five decades of retail evolution, offering rare insights from both sides of the desk—as buyer and seller—during some of the most transformative periods in American commerce.
Beginning in 1973 as a buyer's assistant in Omaha, Terry's career trajectory mirrors the massive shifts that reshaped how Americans shop and how products re...
Meet Generation Alpha – children born after 2010 who are already reshaping retail landscapes globally. In this eye-opening conversation with Madison McBride, senior analyst at McMillanDoolittle and member of the Young Ebeltoft Group, we uncover surprising insights about tomorrow's power consumers.
While you might assume these young consumers are too young to matter yet, the data tells a different story. ...
Bentonville, Arkansas has become an unexpected hub for global supply chain innovation. At the Plug and Play event downtown, innovators, corporate leaders, and venture capitalists gather to tackle some of the industry's most pressing challenges.
Josh Saffran opens by explaining how Plug and Play connects corporations facing supply chain challenges with startups offering innovative solutions. With 400 atte...
Are you ready to learn how to successfully sell your products on Walmart's extensive marketplace? This episode features insightful discussions with Lane Carruth from SellCord as we unravel the secrets to getting your products into one of the largest retail spaces in the world.
Whether you're new to selling or a seasoned entrepreneur seeking to expand your reach, this episode offers practical strategies ...
What happens when you combine cutting-edge AI with proven learning science? Sasha Seymour, a former UNC basketball walk-on turned entrepreneur, reveals how his company Learn to Win is revolutionizing workforce training across industries.
The traditional approach to training—passive slide decks, outdated manuals, and knowledge stuck in subject matter experts' heads—simply doesn't deliver results in t...
Dive into the world of e-commerce with Chris Sheldon, a veteran in retail media, as he explores the complexities of omnichannel strategies and global expansion. This episode covers crucial insights from his work at Podia, focusing on how businesses can successfully navigate the shifting landscape of online retail. Shelton discusses the necessity for a customer-centric approach, unpacking the evolution of omnichannel a...
Walmart retail veteran Deanah Baker steps into a new role at Doing Business in Bentonville, bringing three decades of transformational leadership experience to the podcast.
As the former Senior Vice President of Omni-Channel Merchandising at Walmart, Baker offers unprecedented insights into navigating retail's most challenging transitions - from brick-and-mortar to omnichannel and beyond.
Baker's st...
Retail is undergoing an exhilarating transformation, largely driven by the integration of omnichannel strategies and advanced technology.
Entrepreneurial partners JS Bull and Eric Howerton join host Andy Wilson to highlight how businesses can leverage artificial intelligence to create a personalized shopping journey.
We dive deep into the modern retail environment, where customers expect seamless shopping experiences ...
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