The Easemakers Podcast

In every family office, turnover is inevitable. So how do you plan for the future and ensure information doesn't get lost over time? 

In this episode of the Easemakers Podcast, Josh Kanter shares how his own family's story shaped his approach to helping family offices navigate transitions and preserve their legacies. 

Tune in to hear why his own experience led him to build leafplanner, his take on why it's critical to ...

What should you consider when booking private jet travel, and how do you ensure everything goes smoothly? 

In this episode of the Easemakers Podcast, Apollo Jets Aviation Advisor Michael Palagonia shares the common mistakes to avoid around luggage capacity, departure times, catering and more. Tune in to hear why it's critical to know your terms around cancelation, wifi, pets and more, how to plan for holiday, peak season, and m...

What is the definition of luxury in 2025?

Joe Pellegrino says we all have our own definition — and it's his team's job to deliver on each client's unique vision. 

In this episode of the Easemakers Podcast, the Managing Director of the Pantheon Group shares his take on what he calls "anticipatory excellence," and how he sees estate management evolving. 

Tune in to hear about the keys to onboarding new clients, ...

Andrew Lowrey has a lifelong love of service, and his years working in hospitality and private homes shape his philosophy on domestic staffing.

In this episode of the Easemakers Podcast, the Precise Home Management Founder and President shares why he believes you should never force a role in private service, as well as his keys to a long-term placement. 

Tune in to hear how his upbringing fuels his journey in private service, his tip...

Curious about turning a second home into a vacation rental? 

In this episode of the Easemakers Podcast, we talk with Kim Lalande about what to know before putting a luxury property on the short-term rental market, how to appeal to a particular type of traveler, and how to create a high-end guest experience. 

Kim is the Founder & CEO of Key.co, a hospitality marketplace where clients can book vetted, top-tier vacation homes, curat...

The cybersecurity landscape is changing rapidly with the increasing prevalence of AI-driven cybercrime. 

In this episode of the Easemakers Podcast, we talk about what private service professionals can do to minimize risk with Dr. Chris Pierson, CEO and Founder of the concierge cybersecurity and privacy platform BlackCloak. 

Tune in to learn about the link between digital security and physical security, how digital scams are evolving ...

Every private service professional has a unique path into the industry. For Steve Davis, a wide range of experiences — including a lifelong love of music — prepared him for a career in estate management.

In this episode of the Easemakers Podcast, Steve shares how being an "expert generalist" has helped him succeed in private service. Tune in to hear stories of how a diverse background helps him in his role as an estate man...

What are the most common losses facing high net worth homeowners, and what are they overlooking when it comes to prevention?

In this conversation, PURE Insurance Chief Growth Officer Mark Galante and Head of Risk Management Jason Metzger dig into the data from 2024, uncovering the trends in homeowners’ claims and sharing practical tips for reducing risk.

Tune in to hear tips for getting ahead of losses and preventative measures every...

How do you navigate the changes that come with transferring wealth from one generation to another? What are the challenges and opportunities families have as G2+ starts to share properties and assets?

In this conversation, Parere Advisory Founder and Managing Partner Janet Arzt and Managing Director Skye Young share the trends they see across family offices, as well as their advice for creating structure and systems to ease the tran...

LA-based Easemaker Heather Swain has carved out a niche helping clients stay organized through any transition.

In this episode of the Easemakers Podcast, Heather shares what she's learned from helping clients move, consolidate properties, and navigate moments of transformation. Tune in to hear her tips for helping principals stay organized in the midst of chaos. 

Subscribe to the Easemakers Podcast to hear from more experts in t...

We've all heard stories of surprising art discoveries — jewelry found in desk drawers, vintage cars uncovered in barns — so what can we learn from these stories? How do you protect and preserve valuable assets and collections, and what should everyone in private service know about navigating the art market?

Ronald Varney is a Fine Art Advisor with 25 years of experience in the international art market. In this conversation, he ...

At first glance, you might not expect Kate Bright to be a part of a security detail — which, she says, is exactly why she's right for the job.

In this conversation, we talk with Kate about invisible protection, and how she made the move from personal assistant to secure lifestyle expert and Founder and CEO of Umbra International, a full-service security business that delivers recruitment, advisory and project manageme...

When emotions are running high, how do you turn things around, solve the problem, and provide the best possible service?

In this episode of the Easemakers Podcast, Steven Ferry, Chairman of the Institute of Modern Butlers, shares how working on soft skills and emotional intelligence can help you better navigate tough situations with principals, staff, vendors, and anyone else you come across in your daily life.

S...

Today, security is top of mind for high profile individuals and the people who support them. In the aftermath of the shooting that killed United Healthcare CEO Brian Thompson, Wayne DeCoste and his team at Rescor Group have had an influx of calls from people scrambling to improve their executive protection programs.

Now, in a special episode of the Easemakers Podcast, Wayne shares his advice for anyone who’s concerned abo...

How do you bring a big creative vision to life, whether it's a logo and brand for an estate, a once-in-a-lifetime party, or an upgrade of simple service touches like napkins and platters?

Jack Grayson started out as a photographer, then, quite by accident, found himself managing creative projects in high end estates. Now, he's sharing his secrets for getting creative in a new episode of the Easemakers Podcast.

What's the difference between mass market insurance and personalized insurance coverage? How do you decide on the best fit, and how do you find a broker that's right for you?

In this episode of the Easemakers Podcast, Private Risk Management Association CEO & Executive Director Diane Delaney shares how a consultative approach to insurance can help HNW families and individuals protect and preserve their assets...

Nick Washburn fell into private service at 18 years old, when he landed a job on a groundskeeping team. Since then, he's grown in his career to become an ultra-high net worth estate manager who oversees properties in New York City, Washington, DC, Westchester and Martha's Vineyard.

In his current role, he manages 15 properties and a wide range of assets, including 2 equestrian facilities, 3 rentals, private jet ...

How do you know when to bring up conversations around healthcare, and how to minimize risk as you navigate health-related situations with your principals?

In this conversation, Wellworth Founder & CEO John Samuels explores what’s behind the curtain in healthcare – and how estate managers can support their principals in dealing with emergencies, illnesses, and aging.

Tune in to hear signs to watch for that migh...

How do you recognize a great family office, and choose the right environment for a long term role?

In his role as a Partner at the retained executive search firm Mack International, Brian Adams vets family offices every day, and he knows the signs of a strong organization. In this episode of the Easemakers Podcast, we explore the commonalities between successful family offices, and how to recognize a high performing, well-...