Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast

In this episode, we dive into how to fix your e-commerce data and choose the right tech stack for future growth.

Mark Rubin, Founder and President of Kasama, shares how brands can stop wasting spend from bad data and pick the right platforms amidst the ongoing platform wars.

He also reveals what is real with agentic AI today, how to avoid failing replatform projects, and the exact steps to ensure your brand is s...

In this episode, we dive into the challenge of rising customer acquisition costs and how smart online brands use first-party data to stay competitive.

Tiago Costa, CEO of clustie.ai, shares how his platform uses artificial intelligence to predict high-value buyers and automatically improve ad results on Facebook and Meta channels.

He is joined by brand owner Raphael Tomé, who explains how he used this tech to cu...

In this episode, we explore the common struggle of growing sales without seeing a matching increase in profit.

Misha Druzhinin, Co-founder and CEO of Finsi.ai, explains why many brands fail to track their margins and how focusing only on immediate returns can hurt long-term growth. He shares how his AI platform helps business owners simplify complex data to find hidden waste and improve customer value.

You will l...

In this episode, we dive into how smart pricing helps e-commerce brands boost profits and scale growth.

Felix Hoffmann, co-founder and CEO of 7Learnings, shares how his predictive pricing models help businesses move beyond simple rules and gut feelings to find the perfect price for every product.

He also reveals strategies for managing marketplace complexity, reducing overstock, and using financial goals to stee...

In this episode, we uncover the hidden profit leaks silently draining revenue from ecommerce stores.

Scott Brandley, CEO of Shopper Approved and Trust Guard, joins DJ Sprague, CMO of Shopper Approved and co-author of Cashflo, to reveal the ten revenue killers costing online stores up to 38% of gross revenue.

They break down how issues like cart abandonment, false declines, chargebacks, and product returns quietly ...

In this episode, we dive into the common tax traps that Canadian ecommerce brands face when selling to American customers. 

Salman Salat, Founder of SAL Accounting, explains how the wrong business structure can lead to massive fines and double taxation.

He shares how to legally avoid extra payout fees, when it actually makes sense to open a US LLC, and how to stay safe from the IRS while growing your brand across...

In this episode, we explore how shopping is moving beyond the traditional website into AI chats and social feeds.

Kumar Senthil, Co-founder and CEO of Firmly, explains how his platform helps brands sell everywhere without needing complex engineering or manual updates.

He also shares how real-time data and AI agents are shortening the path from discovery to checkout for modern shoppers.

Topics discussed ...

In this upcoming live webinar, I’m joined by Scott Brandley and DJ Sprague, co-authors of Cashflo. 

Together, they’ve helped ecommerce brands recover millions in lost revenue — and in this session, they’ll show you where yours is leaking. 

They’ll break down where ecommerce brands lose up to 38% of potential revenue through: 

→ Cart abandonment 
→ Site abandonment 
→ False declines 
→ Chargeba...

In this episode, we dive into why many online stores lose money even when they get lots of traffic.

David Conforti, Chief Growth Officer at Avenue Z, explains how small gaps in your website and product pages can kill your sales.

He shares how new AI tools are changing the way people shop and what you must do to stay ahead. David also talks about the importance of being on the right platform and using a full stra...

In this episode, we dive into the world of e-commerce returns and how to stop treating them as a total loss.

JD Sass, the founder and CEO of Axiom Return Solutions, explains how brands can recover lost money and see what is really happening with their products. He shares how his team inspects and grades items to find inventory that is still brand new.

You will learn how to spot fraud, improve your packaging, and...

In this episode, we dive into how artificial intelligence is leveling the playing field for e-commerce brands on Amazon and Shopify. Monte Desai, founder of Pixii.ai, explores why constant testing of product images and listings is the key to driving higher conversion rates.

He shares how small teams can now compete with global giants by automating creative design and performance optimization, enabling them to scale revenu...

In this episode, we dive into the challenges of scaling paid ads on platforms like Meta and Google.

Hemant Varshney, founder and CEO of digicom.io, explains why many Shopify brands struggle to scale and how the new "Andromeda" algorithm update changes how marketers should approach creative and targeting.

He discusses the importance of conversion rate optimization (CRO) and finding the right media mix t...

In this episode, we dive into the evolution of influencer and affiliate marketing. 

Yash Chavan, founder and CEO of Saral, explains why brands must shift their mindset to stop treating influencers like simple paid ads. 

He explores how to build a predictable growth engine by turning creators into long-term partners, discusses the hidden pitfalls of attribution, and reveals his new affiliate platform, SATHI, which ...

In this episode, we explore how to turn website pop-ups into powerful tools for growth instead of annoying distractions. 

Taras Talimonchuk, CMO at Claspo.io, shares why treating every visitor the same with generic discount codes kills your conversion rates. 

We discuss the importance of aligning your pop-up strategy with the customer’s shopping journey, using behavioral segmentation to deliver the right message, ...

In this episode, we explore why accurate inventory tracking is the secret to protecting your profit and keeping customers happy.

Jordan Finners, Founder of Pimsical.app, explains how small errors in stock levels can lead to big losses and frustrated shoppers. He shares how his Shopify-native tools replace outdated systems like Stocky to make scanning and reporting faster for retail teams. 

You will learn how to si...

In this episode, we explore how to turn more website visitors into customers by understanding why they buy. 

Anthony Morgan, CEO and founder of Enavi, explains why looking at just one conversion number can be a mistake. He shares his "inter-site funnel" method to find exactly where a store is losing money. 

You will learn how to use customer research and smart testing to grow your brand faster. Anthony a...

In this episode, we explore the complexities of moving your online store to a better platform to handle rapid growth.

Hitesh Matlani, founder of Avid Brio, explains how migrating to Shopify Plus helps brands manage more orders and complex tools without breaking. He shares real-world stories about organizing inventory, handling tricky tax rules, and using data to make better business decisions.

He also gives advice...

In this episode, we explore how AI is fundamentally changing the way people find and buy products online. 

Cole Casperson, Partner and Chief Data Officer at Crank Tank, discusses the shift from three-word searches to long, intent-driven AI conversations. He explains how brands can move beyond traditional SEO to ensure they are the ones recommended by AI tools. 

You will learn how to use diagnostic tools to see wha...

In this episode, we dive into the hidden leaks that drain your profits and how to reclaim your margins. 

Scott Brandley and DJ Sprague, Co-Founders and authors of "Cashflo," share how the average e-commerce site loses nearly 38% of its revenue to ten specific revenue killers like chargebacks, false declines, and returns.

They reveal strategies for turning these losses into gains by using smart automation...